Lees Tiling and Electrical Services

32 Mallaig Avenue
Dundee
Angus
DD2 4TW

56.4663, -3.0514

Electrician

Listed under:  Electricians, Tilers / Tiling
100% recommended   Rating 9.7/10
153 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 153 reviews since 2008
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service! Nice guys who tidied up. "   more
 
" Arrived when said they would. Completed the work in the agreed timescale.Charged agreed price. Tidied up afterwards. What more could you ask for? Oh, they are also very friendly."   more
 
" Nice, friendly guys. Turned up when they said they would. Very happy with the work. Would definitely use again. "   more
 
" Very professional, gave good advice prior to commencing, punctual,tidy and polite would recommend."   more
 
About Us


We are a family run company from Broughty Ferry that consist of two brothers,Brian and Garry Lees.With over 50 years experience in the Tiling and Electrical trade we provide a value for money,honest,reliable,friendly and first class service to our existing and new customers.From Dundee to Angus and Fife our service consists of-
Full bathroom fits.
Full kitchen fits.
Full house rewires.
Underfloor heating.
Burglar and Fire alarm systems.
Telephone and television points.
All other electrical work.
PAT Testing.
17th Edition IEE Electrical Testing and Certification.
Wall and Floor tiling in both ceramic and natural stone styles.
We understand that choosing a tradesman can be daunting and thats why customer satisfaction is our top priority.Our recommendations speak for themselves but why not give us a call for a free no obligation quote and see for yourself.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 77%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 73%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 6
agreed 8
Arrived 17
Brian 16
certainly 4
class 5
Clean 6
cleaned 8
courteous 4
definitely 6
delighted 7
disruption 7
efficient 7
efficiently 8
electrical 6
exactly 5
Excellent 35
family 6
Finished 8
friendly 29
friends 11
future 6
Garry 6
Gary 11
good 28
great 12
guys 14
happy 16
hard 5
helpful 17
highly 12
lads 6
Lees 8
Neat 4
neatly 4
Nice 9
pleasant 9
pleased 16
polite 7
problem 4
problems 4
professional 27
Prompt 6
quality 10
recommend 41
service 17
standard 15
tidy 17
Tiling 8
workmanship 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 5 Dec 2017
Recommended by customer in DD5
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4683, -2.8833
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Light fitment done by electricians.
 
Cost: £40

"Excellent service! Nice guys who tidied up. "
 
 
 
 
 
 


Review 24 Nov 2017
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 I have known this business: 5 - 10 years 
56.4897, -3.0151
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replace spot lights indoors and replace security light outdoors. Replace light switch.
 
Cost: £400

"Arrived when said they would. Completed the work in the agreed timescale.Charged agreed price. Tidied up afterwards. What more could you ask for? Oh, they are also very friendly."
 
 
 
 
Team:
Brain Garry
 
 
 


Review 25 Sep 2017
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4799, -2.9874
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit new bathroom extractor fan, where no fan previously installed.
 
Cost: £350

"Nice, friendly guys. Turned up when they said they would. Very happy with the work. Would definitely use again. "
 
 
 
 
Team:
Brian Gary
 
 
 


Review 1 Sep 2017
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4921, -2.9954
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rewire of lights and new fuse box , New kitchen cabinet lights, new sockets in bedrooms.
 
Cost: £2500

"Very professional, gave good advice prior to commencing, punctual,tidy and polite would recommend."
 
 
 
 
Team:
Brian Lees Garry Lees
 
 
 


Review 3 Aug 2017
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.4946, -3.0538
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a bedroom rewired which involved lighting, electric sockets, a telephone socket and a TV Ariel socket.
 
Cost: £150
 

"They replied to phone calls promptly, arrived on time, carried out the work to a high standard, tidied up after themselves and were friendly too. We would recommend them."
 
 
Team:
Brian and Garry
 
 
 


Review 23 Jun 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.472148, -3.038863
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling front door step.
 
Cost: £400

"Finished work excellent!"
 
 
 
 
Team:
Brian Lees Garry Lees
 
 
 


Review 16 Jun 2017
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Female 
 I haven't used this business before 
56.4741, -2.9612
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling backsplash in kitchen and tiling kitchen floor.
 
Cost: £550

"Their advice was invaluable when we were decoding what the correct tiles to use.
They were very professional and we are very happy and pleased with the finish.
We will certainly retain their services for future work."
 
 
 
 
Team:
Brian Lees Garry Lees
 
 
 


Review 19 May 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4596, -3.0045
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling of two partial kitchen walls and splash back area; sockets and lighting had to be accommodated.
 
Cost: £200

"Garry gave really good advice about how things might best be done.Work was to an excellent standard and the tidy-up was fabulous."
 
 
 
 
Team:
Brain Garry
 
 
 


Review 19 May 2017
Recommended by customer in DD4
56.4752, -2.9564
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tiling walls between worktops wall units in kitchen.
 
Cost: £300

"Came when they said, worked very efficiently and tidily and did a beautiful job.
We are delighted with the finished result and loved their fuss.
Free commitment to getting the job done.
We would wholeheartedly recommend Brian and Garry. Thank you, gentlemen."
 
 
 
 
Team:
Brain Garry
 
 
 


Review 8 May 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.5073, -2.8510
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replaced broken switch in utility room.
 
Cost: £40
 
 
 
 

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