RIK Engineering Services

4a Nora Gardens, Hendon
London

NW4 2SE

51.5888, -0.2146

Electrician

Listed under:  Electricians
92% recommended   Rating 9.7/10
12 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 12 reviews since 2016
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The electrician was very helpful and the faulty lights were promptly sorted out. I'm very pleased with the service."   more
 
" It was completed in time. I am very pleased.with the work."   more
 
" Kam came on time and installed the new electric cooker. His job was very clean and always telling me what he was doing. After finishing the job the electrician checked the whole electric circuit. E...."   more
 
" Rik Engineering came quickly the same evening, reacting to an emergency power failure. They tested every socket and appliance. They returned to install the new cable. They worked quickly and took few...."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 75%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 89%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 80%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 89%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 70%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 86%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Certificate 2
checked 2
clean 2
difficult 2
electric 2
electrician 3
Engineering 3
evening 2
Excellent 4
flat 2
friendly 2
helpful 3
Im 2
local 2
needed 2
pleased 2
professional 3
quickly 2
quote 2
reasonable 2
recommend 2
reliable 3
RIK 3
service 3
sure 3
telling 2
TIDY 2
working 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 4 Oct 2017
Recommended by customer in NW4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.5819, -0.2193
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Finding fault with upstairs lights and checking the bathroom extractor that stopped working
 
Cost: £60
 

"The electrician was very helpful and the faulty lights were promptly sorted out. I'm very pleased with the service."
 
 
 
 


Review 4 Oct 2017
Recommended by customer in N2 0

 I'm: Male 

51.5869, -0.1804
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plumbing and electrical work in our flat in London.
 
Cost: £120
 

"It was completed in time. I am very pleased.with the work."
 
 
Team:
Mr Kamran
 
 
 


Review 27 Mar 2017
Recommended by customer in SW1P
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.4905, -0.1305
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
installing new cooker
 
Cost: £70
 

"Kam came on time and installed the new electric cooker.
His job was very clean and always telling me what he was doing.
After finishing the job the electrician checked the whole electric circuit.
Excellent work I will use it again."
 
 
Team:
kam
 
 
   Business Reply:

Thank you for your feedback .
 


Review 7 Feb 2017
Recommended by customer in W2 4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.5129, -0.1941
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Investigation of a partial power failure. Installation of a new cable using trunking as walls were suspected of being damp. Installation of a modern fusebox.
 
Cost: £1300
 

"Rik Engineering came quickly the same evening, reacting to an emergency power failure. They tested every socket and appliance. They returned to install the new cable.
They worked quickly and took few breaks. They were polite and careful to cause as little disruption as possible, which is difficult in a small flat. They cleahred away all rubbish and left everything clean and tidy."
 
 
Team:
Kamran Soltani, Korveh, Kami Soltani
 
 
 


Review 1 Feb 2017
Not Recommended by customer in NW4

 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5868, -0.2190
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
updated the fusebox, installed a new fusebox and fuses, installed switches in the kitchen for the cooker/oven, installed new sockets in the kitchen, provided with certificate and tests all populated
 
Cost: £720
 

"very friendly and helpful in many ways and flexible, yet unreliable - did not always come when said, miscommunication for example not telling me which cupboard to clear before starting work (I had to get rid of the saw dust crumbs in my crockery and cupboard), not clear about price and time beforehand, no bill that states exactly what was charged for, took a very long time and got everything done last minute, did not do all testing only when pressured and prompted, everything done very last minute (I had a given time from the freeholder/landlord who wanted to see the Certificate before the switch-over), lots of stress running after the electrician"
 
 
Team:
Kamran
 
 
 


Review 27 Jan 2017
Recommended by customer in NW11

 I'm: Male 

51.5864, -0.2103
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New CCU (fusebox) fitted. Various other electrical work to bring everything up to the required standard for the certificate.
 
Cost: £580
 

"I chose Rik Engineering from looking at their website and then speaking to him on the phone. The reason I used this particular firm was(a)the quote was reasonable and(b)they are local.

Kamran was courteous, efficient and very hard working. I have already recommended him to one of my friends and will, I'm sure, pass his details on to others."
 
 
Team:
Kamran Soltani
 
 
 


Review 21 Sep 2016
Recommended by customer in HA3

 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.5792, -0.2943
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
RIK helped us with a Electrical condition report and the Part P .
 
Cost: £500
 

"RIK Engineering are by far the best electricians I have ever used. I had the pleasure of working with a gentleman called Cameran. I was really in a rush to get the work done, and after calling up several people, Cameran was able to come to my house on the very next day. Not only that, but his price quote for the work was one of the most fair I'd seen. I agreed to let him take the job. I needed to get a completion certificate for my extension, and initially, the council were being difficult with me and requesting further documents. Cameran from RIK went out of his way to help me and make sure that I was 100% satisfied. He was so friendly and helpful with me and my family. My wife hates it when electricians come round to the house as they always make a mess but RIK was VERY TIDY and cleaned up everything before he left. He would take my annoying phonecalls and answer immediately in an extremely professional way, whether I call him at 9AM or 10:30pm in the evening. He stuck with me till the very end and made sure that I was happy. He was very reliable, and would always stick to his word - unlike other electricians I have experienced in the past. If Cameran says that he will do something for you on a certain day, then know it will definitely be done on that day and never later. I was in a rush and it was so nice to have someone who understood my needs and worked with me to make sure I was satisfied . I will definitely be using RIK Engineering again, and STRONGLY recommend them to anyone."
 
 
Team:
Cameran
 
 
 


Review 16 Sep 2016
Recommended by customer in N4 2

 I'm: Male 

51.5678, -0.0934
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To repair and the electricity connection to balcony. The previous technician had created a lot of damage to the wires connection and it took Mr. Kamran a lot of time to find this deficiency and connect the lights

"very excellent service"
 
 
 
   Business Reply:

Thank you so much for your feedback
 


Review 15 Sep 2016
Recommended by customer in NW4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.5852, -0.2239
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Checking consumer unit, wiring and connections throughout the house;replacing lights and power outlets as necessary; providing a permanent supply to the boiler and certifying work.
 
Cost: £520
 

"I selected this local team from Trustmark and found them to be totally reliable and professional, with an excellent technical knowledge. They got on with the job quietly and quickly."
 
 
Team:
Kamran Soltani
 
 
   Business Reply:

Thank you so much for your feedback
 


Review 5 Sep 2016
Recommended by customer in E5 9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5669, -0.0561
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
chandelier and switch fitting.
 
Cost: £60
 

"The engineer was so good and very easy to talk to such an excellent service!"
 
 
 
 

Back to top

1