Newbury Electrical Services

3 Peckmoor Drive, Greenham
Thatcham
Berkshire
RG19 8BX

51.3854, -1.3061

Electrician

Listed under:  Electricians
100% recommended   Rating 9.9/10
11 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 11 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Carl and team where very professional and went that extra mile to ensure we where happy with the work. We plan additional work in January 2018 and would highly recommend Carl and team."   more
 
" Superb service by knowledgable and professional team, very tidy and willing to problem solve for you with regard to cable routings. Highly recommended!"   more
 
" Speedy, efficient, well-priced and polite - what more can you ask for!"   more
 
" This company is a breath of fresh air unlike most of the tradesmen that has come over my threshold over the last couple of years, They arrive on time, they are so particular with there work, everythi...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Carl 2
efficient 2
Excellent 2
good 2
great 2
highly 3
mile 2
polite 2
professional 5
recommend 5
schedule 2
service 5
team 2
tidy 3
working 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Dec 2017
Recommended by customer in Rg19
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.3811, -1.3157
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of recessed lights in three bathrooms and landing, all configured on dimmers and one recessed spotlight.
 
Cost: £1300
 

"Carl and team where very professional and went that extra mile to ensure we where happy with the work. We plan additional work in January 2018 and would highly recommend Carl and team."
 
 
Team:
Carl and apprentice
 
 
 


Review 26 Sep 2017
Recommended by customer in GU12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.2683, -0.7253
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler and Nest Install, safety check and other wiring adjustments to new bathroom

"Superb service by knowledgable and professional team, very tidy and willing to problem solve for you with regard to cable routings. Highly recommended!"
 
 
Team:
Carl and his Apprentice
 
 
 


Review 13 Jun 2017
Recommended by customer in RG14
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.3995, -1.3223
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carried out faulty light bulb changes around our office building
 
Cost: £65
 

"Speedy, efficient, well-priced and polite - what more can you ask for!"
 
 
Team:
Carl Lofthouse
 
 
 


Review 25 May 2017
Recommended by customer in RG17
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.5086, -1.5264
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
REPLACED SEVERAL LIGHT FITTINGS, REPLACED OUTSIDE LIGHTS, FITTED EXTRA SOCKETS IN KITCHEN, OFFICE, DINING ROOM AND LOUNGE,
 
Cost: £1400
 

"This company is a breath of fresh air unlike most of the tradesmen that has come over my threshold over the last couple of years, They arrive on time, they are so particular with there work, everything covered with dust sheets, very polite and respectful of your home, everything vacuumed before they leave, nobody would ever know actually that they had been working in your house all day, absolutely amazing I would recommend these guys to anyone, many thanks for your great work.

Regards Annie (Lambourn)

also the plasterer that came to make the walls good was also outstanding"
 
 
Team:
Carl and Tom
 
 
 


Review 18 Apr 2017
Recommended by customer in RG20
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.5150, -1.2531
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping wall of electricity for building work to commence

"Friendly service. Did a clean job and made the whole family feel very comfortable while they were in the house"
 
 
 
 


Review 2 Apr 2017
Recommended by customer in Rg76
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.4295, -1.1498
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sockets moved, cooker and kitchen electrics required, light switch moved to other side of door
 
Cost: £440
 

"Great service, good communications of issues, very tidy and considerate, went the extra mile to make sure the job was done well. Will certainly use again."
 
 
Team:
Carl Lofthouse
 
 
 


Review 23 Feb 2017
Recommended by customer in RG20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.3497, -1.3762
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installing outside lights two fixed and flood plus outside sockets, repairing inside undercabin lights, fitted dimmer and two extactor lights.

"Very impressed and would definitely use again and recommend. You don't seem to get professional service like this often."
 
 
Team:
Carl
 
 
 


Review 6 Jan 2017
Recommended by customer in RG14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.3996, -1.3351
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Thermostat and numerous down light fittings replaced.
 
Cost: £250
 

"An excellent, efficient and trustworthy service at a fair price. We had the thermostat for our underfloor heating replaced as well as numerous faulty down lighters. We highly recommend this firm to anyone. We will use them again."
 
 
Team:
Carl Lofthouse
 
 
 


Review 4 Oct 2016
Recommended by customer in RG14
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.3951, -1.3248
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full rewiring of my 2 bed end of terrace
 
Cost: £3571
 

"Professional, tidy, works well with other contractors, clearly talked through work done and schedule for works carried out. Would recommend"
 
 
Team:
Carl
 
 
 


Review 20 May 2016
Recommended by customer in BN2
50.8046, -0.0581
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trouble shooted 3 phase Inverter problem

"Quick response. Very professional. Will use again."
 
 
 
 


Review 22 Sep 2015
Recommended by customer in RG23
51.2736, -1.1221
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Reposition central light

"Carl made room in his busy schedule to move a ceiling light at short notice. He did the job whilst working around other trades and without fuss. Excellent job at a very competitive price. I would have no hesitation in recommending him."
 
 
 
 

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