Paul Watts Estate Agents - Sales

379/381 Charminster Rd
Bournemouth
Dorset
BH8 9QT

50.7430, -1.8615

Estate Agents

Listed under:  Estate Agents
99% recommended   Rating 9.8/10
136 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 136 reviews since 2007
 
 
 
Professional 9.8/10 Professional Rating 9.8
The firm acted professionally at all times

 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions

 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information

 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Penny and Leigh were both helpful and friendly. Penny particularly offered to help me pack which I thought was amazing. I did not take up her offer though."   more
 
" Margaret and her team were a fantastic help to us. Very professional and nothing was to much trouble. "   more
 
" Margaret, Karen and the rest of the team are fantastically helpful and knowledgeable from our first meeting to completion we felt well advised and supported. Their knowledge of properties is immense a...."   more
 
" After a protracted property sale / purchase we finally completed after 5 months. The Estate Agent (Penny Shaw) that we dealt with at Paul Watts was professional and courteous at all times and helped u...."   more
 
About Us


We are an independent Estate Agency offering a more individual approach to selling property. We focus on building a good working relationship with both sellers and buyers.

We have a reputation for selling properties in the Queens Park, Throop and Charminster areas of Bournemouth in particular, but we also sell properties in other surrounding areas. High levels of repeat business and recommendations we receive are a good indication of how we conduct our business.

From initial appraisal to preparation of high quality particulars, and negotiating / monitoring sales, owners can be sure they will receive our close attention at all times.

Buyers can be assured we will listen carefully to their requirements in order to match them to appropriate properties for a successful result.

We pride ourselves on our attention to detail and professional standards, being members of both the National Association of Estate Agents and the Property Ombudsman Scheme.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 90%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 75%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 84%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 73%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 90%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 98%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 98%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 15
approach 7
best 6
better 6
bought 6
Bournemouth 6
buyer 6
buyers 14
calls 6
contact 7
difficult 7
efficient 12
Estate 39
excellent 17
experience 10
extremely 10
friendly 30
good 20
great 11
happy 11
help 14
helped 14
helpful 36
highly 17
honest 14
informed 17
knowledge 15
local 11
Margaret 41
market 16
Paul 66
pleasure 10
process 33
professional 52
property 36
purchase 16
received 16
recommend 35
recommending 11
sale 28
sales 9
sell 17
SELLER 10
sellers 9
selling 16
service 43
team 39
thoroughly 10
viewings 14
Watts 65
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 26 Apr 2018
Recommended by customer in BH8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.7474, -1.8339
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow, BOURNEMOUTH.
 
Cost: £447000
 

"Penny and Leigh were both helpful and friendly. Penny particularly offered to help me pack which I thought was amazing. I did not take up her offer though."
 
 
Team:
Penny Shaw - Leigh Nash
 
 
   Business Reply:

Thank you very much for taking the time to leave a reference for us. So pleased it all worked out well for you.
We will take on board your response about not seeing evidence of our membership of Ombudsman Scheme. Sounds like we need to make the logos on our details and letters more prominent, as well as the mention in our offer letter. Thanks for the "heads-up"
 


Review 31 Mar 2018
Recommended by customer in BH8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.7450, -1.8486
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bower road queens park
 
Cost: £430000
 

"Margaret and her team were a fantastic help to us. Very professional and nothing was to much trouble.
"
 
 
Team:
MARGARET
 
 
   Business Reply:

Thanks for taking the time to leave a review. Much appreciated. We look forward to seeing how you transform your new home. Please invite us round when its all finished!
 


Review 9 Mar 2018
Recommended by customer in BH9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
50.7436, -1.8724
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house in Winton area of Bournemouth
 
Cost: £36500
 

"Margaret, Karen and the rest of the team are fantastically helpful and knowledgeable from our first meeting to completion we felt well advised and supported. Their knowledge of properties is immense and they know this area thoroughly so pitched our property in exactly the right way to maximise our chances of selling their marketing methods were also very good. We have relatives who move properties frequently and from their comments we realise what a good service we received from this company. So very reassuring of extremely nervous vendors having not been through this process for nearly forty years. Unfortunately we were not so fortunate in the choice of our solicitors and Margaret very ably picked up all the slack that resulted from this fact and saved the sale and the help she gave enabled us to buy the bungalow we moved into. I would highly recommend Paul Watts and their super efficient team"
 
 
Team:
Margaret Karen Leigh and Penny
 
 
   Business Reply:

Thanks so much for your detailed review - your kind words are much appreciated. It was a challenge at times, but with goodwill and good humour, we battled through in the end. Best of luck to you all in your lovely new home.
 


Review 8 Mar 2018
Not Recommended by customer in BH8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.7574, -1.8472
 
 
Satisfaction Ratings
 
Professional 1/10
The firm acted professionally at all times
Knowledgeable 5/10
The firm showed a good knowledge of local market conditions
Friendly 1/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached 3 bedroom house with gardens and outbuilding.
 
Cost: £290000
 

"After a protracted property sale / purchase we finally completed after 5 months. The Estate Agent (Penny Shaw) that we dealt with at Paul Watts was professional and courteous at all times and helped us through a difficult purchase. The satisfaction ratings that I have given above do not relate to the service we received from Penny.
However, upon completion we were informed that the key to the outbuilding was missing, and had to employ a locksmith to make the building secure, at our own expense. At no point in the sale process had we been told that the key was missing. Upon contacting Paul Watts to make them aware that I was disappointed (having been told that all keys would be made available on completion) I received a very rude e-mail from Margaret Annable. Instead of offering an apology or offer to reimburse the cost of the locksmith, or ask the vendor to reimburse, the e-mail actually attacked us due to the length of time the purchase process had taken and at one point stated 'Some sellers might well have decided to place such a saleable property back on the market and most likely would have achieved a higher selling price.' which I obviously found very offensive, especially as I had suggested that they re-marketed rather than wait for a situation that was out of our control to resolve itself. I would not recommend Paul Watts to any friends or family members."
 
 
Team:
Penny Shaw and Margaret Annable
 
 
   Business Reply:

We are naturally disappointed to receive this review, which resulted from one email at the end of a 5 month process during which we felt we provided a high level of service. However we have to accept that these purchasers will not be recommending us, which is very disheartening for all the team.
We should point out that we have paid the locksmith's invoice for the new outbuilding lock and key (which we were not aware was not available until after completion).
On a factual note, we see that the buyers advise they were not notified that we are members of The Property Ombudsman Scheme. This is incorrect as the logo is shown on our brochures and letterheadings, and we specifically referred to our membership in our confirmation offer letter.
 


Review 8 Mar 2018
Recommended by customer in BH8
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.7420, -1.8520
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Character Conversion - Queens Park, Bournemouth
 
Cost: £260000
 

"Margaret and the team are very efficient and professional in everything they do. I would have no qualms recommending Paul Watts or selling/buying property through them again in the future."
 
 
Team:
Margaret and Penny
 
 
   Business Reply:

Many thanks for leaving your review. So pleased the move worked out for you. Good luck to you both and the pooch!
 


Review 7 Mar 2018
Recommended by customer in HP1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.7486, -0.5060
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow, Queens Park
 
Cost: £350000
 

"I was recommended 3 estate agents by my Nephew who runs his own firm in Salisbury.
Margaret was the first person I met, and id more or less made my mind up before the other 2 arrived. Loved her manner, easy to get along with, very knowledgeable abut the market, and a very genuine lovely lady. It was a pleasure dealing with her and I would not hesitate in recommending her in the future.
Many thanks
Ian"
 
 
Team:
Margaret, and her wonderful team
 
 
   Business Reply:

Thank you so much very those kind words. It was a pleasure to deal with the sale of your family bungalow. Best wishes for you all for the future
 


Review 31 Jan 2018
Recommended by customer in BH23
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.7436, -1.7891
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached house in Moordown
 
Cost: £275000
 

"Paul Watts did an amazing job of selling my home. It needed a lot of work doing to it so it was not an easy job for them. They managed to sell it quickly for me at a fair price. They were easy to get hold of and all lovely people. Nothing was to much effort for them. I will definitely be recommending them."
 
 
Team:
Margaret Penny Karen
 
 
   Business Reply:

Very happy to have helped you on your way. Thank you so much for your lovely comments.
Best wishes for the future.
 


Review 31 Jan 2018
Recommended by customer in Bh9

 I'm: Male 

50.7507, -1.8720
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
House
 
Cost: £259000
 

"Great"
 
 
 
   Business Reply:

That sums it up nicely. Thank you so much. Best wishes to you all in your new home. Would love to see it when you have finished updating.
 


Review 21 Dec 2017
Recommended by customer in SO20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.0754, -1.4920
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ground Floor one bedroom flat CHARMINSTER BOURNEMOUTH
 
Cost: £172500
 

"We were both very happy with the way Paul Watts Estate Agents handled the whole sale process.
We would have no problem in recommending their services to any prospective seller or buyer

The way in which Margaret Annable handled the sale form start to finish was more than could be expected
Went the extra mile on every occasion for us"
 
 
Team:
Margaret Annable
 
 
 


Review 11 Dec 2017
Recommended by customer in BH8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.7450, -1.8486
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 Bedroom Detached House Large rear garden backing on to woods Garage & drive way front garden Located in Queens Park
 
Cost: £565000
 

"Over a period of 17 years I have used Paul Watts Estate Agency of 4 separate occasions and on each occasion they have stepped up to the mark with professionalism and expertise of the housing market within the Queens Park Area of Bournemouth.

All the Staff were extremely polite, knowledgeable and had a 'calming' approach to some final delicate negotiations.

I would strongly recommend Paul Watts Estate Agency to any potential seller of buyer entering the market.

Great work Margaret and your team, many thanks for your assistance."
 
 
Team:
Margaret Annable, Leigh & Penny
 
 
   Business Reply:

Thanks for taking the time to leave a testimonial. Much appreciated. It has been a pleasure to work with you over the years. Hope all goes well for the family once you get settled down again.
 


Review 6 Dec 2017
Recommended by customer in BH4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.7159, -1.8940
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Four bedroom detached house in good residential area of Bournemouth
 
Cost: £515000
 

"We were entirely satisfied with Paul Watts Estate Agents. They had a very good knowledge of the property market in our area and they were very helpful and professional throughout the whole sales process. All appointments were kept and information was relayed promptly and accurately. The sale of our property met with the usual difficulties along the way but Paul Watts helped us to navigate our way through these problems and I would have no hesitation in recommending them to anyone wishing to sell a similar property."
 
 
 
   Business Reply:

Thank you for your kind words. As you say there were a few trials and tribulations, but it was a good team effort to get the right result for everyone. Best wishes to you both in your new home.
 


Review 6 Dec 2017
Recommended by customer in BH8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.7450, -1.8486
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom detached house in the Queens park area
 
Cost: £575000
 

"I delt mainly with Margaret and was impressed with her professionalism,integraty and being able to help me through this stressful time also leaning on her honesty whilst negotiating with the seller. I would like to thank Paul Watts Estate Agents and especially Margaret for her help and guidance through the house purchase prosses."
 
 
Team:
Margaret
 
 
   Business Reply:

Many thanks for taking the trouble of leaving us your review. We were happy that the sale went through relatively smoothly and glad that you were happy with the service provided. Best wishes in your new home.
 


Review 6 Dec 2017
Recommended by customer in BH6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.7219, -1.8142
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Retirement apartment
 
Cost: £98000
 

"I have only praise for Margaret and her team. Their service at all times was friendly and above all efficient. The sale probably would not have happened without their intervention."
 
 
Team:
Margaret Annable
 
 
   Business Reply:

Thank you for taking the time to leave a review - much appreciated. We were happy to get a good result for all concerned.
 


Review 5 Dec 2017
Recommended by customer in BH8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.7398, -1.8569
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached house in Queens Park, Bournemouth. Front and rear garden, garage/store, off-road parking. Two bathrooms, utility, 2 reception rooms, large open plan kitchen/diner.
 
Cost: £482500
 

"Paul Watts is a small and local firm. You get a personal, honest and knowledgeable service from Margaret, she'll work hard for you, return calls promptly and is always polite and respectful.

There is no pushiness, none of the nonsense you can get from some Estate Agents that are desperate to keep your custom. We had no foul ups/mistakes, everything Margaret did was accurate and professional.

The price was really good. Margaret recommended and helped us with a good local and independent removal company, helped us source free boxes locally and was generally a great person to deal with. As far as you can take the pressure out of buying or selling, Margaret did that. Our house sold for a good price.
"
 
 
Team:
Margaret Annabelle
 
 
   Business Reply:

Thank you so much for your kind words. It is great to hear you confirm that we have fulfilled our desire to make your sale and move as smooth as possible.
Very best wishes to you all in your new home.
 


Review 22 Nov 2017
Recommended by customer in BH8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.7382, -1.8511
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroomed ground floor flat in Bournemouth
 
Cost: £278000
 

"Paul Watts were by far the best estate agents I have ever dealt with. Even though we were the purchasers they went way beyond what was expected of them. So helpful with the purchase and assisted with further information. I would recommend Paul Watts to anyone at all."
 
 
Team:
Margaret Annable
 
 
   Business Reply:

Thanks for taking the time to leave a review. It did not always go smoothly, but we got there in the end! Do hope it proves to be a happy home.
 


Review 23 Oct 2017
Recommended by customer in BH8
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.7454, -1.8474
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom detached 50''s New England style property. Queens Park area of Bournemouth.
 
Cost: £492500
 

"The agents were supportive, helpful, honest and responsive throughout our dealings with them, whilst maintaining a clear loyalty to their clients.

"
 
 
Team:
Margaret Annabelle
 
 
   Business Reply:

Thank you so much for that super testimonial. It was a pleasure handling the sale to you and we hope you will be very happy in your lovely new home. Looking forward to seeing more photos!
 


Review 21 Oct 2017
Recommended by customer in GL16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
51.8128, -2.6145
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bed-room, detached dormer bungalow in Queens Park, Bournemouth.
 
Cost: £492500
 

"We found all at Paul Watts very friendly and professional who kept us informed of developments.

In short we were very pleased with them."
 
 
Team:
Margaret and Karen.
 
 
   Business Reply:

Thank you for taking the time to leave a review. Much appreciated. Best wishes for the future
 


Review 21 Sep 2017
Recommended by customer in BH21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.7778, -2.0110
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bedroom detached property
 
Cost: £650000
 

"Extremely helpful estate agent. Always friendly and professional. Had used their services to sell another property so knew they had a good track record. We had lots of viewings and lots of interest. All the staff are helpful and discreet and very prompt in returning calls. Our situation was quite complicated and there were plenty of ups and downs during which the team at Paul Watts acted impeccably. They handled the sale of the property with great sensitivity which is important as moving house is one of the most stressful times in your life. Their local knowledge is excellent and I wouldn't hesitate to recommend them to sellers and buyers."
 
 
Team:
Margaret Leigh Karen Penny
 
 
   Business Reply:

Thank you so much for leaving this reference for us. It was pleasure to assist you and the family in the sale of such a lovely home. We all wish you good luck for the future
 


Review 15 Sep 2017
Recommended by customer in bh9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.7433, -1.8657
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Charminster buy to let converted flat
 
Cost: £170000
 

"They were supportive in arranging a viewing and agreeing a competitive price and helped with many follow up on survey queries."
 
 
Team:
Margaret and Karen
 
 
   Business Reply:

Thank you for taking the time to write a review, very much appreciated. We wish you well in your new venture and hope we can assist you in the future.
 


Review 14 Sep 2017
Recommended by customer in BH8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.7457, -1.8600
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
It''s between the Charminster and Queens Park area, also it''s a first floor flat.
 
Cost: £197
 

"I feel that the service and customer quality I received was fantastic. My particular circumstances meant that I was up against a tricky timescale and various members at the office specifically helped me in all the ways I needed. They were always friendly and helpful, and always clear on reassuring me on how things were going week by week.
Also I was not expecting a congratulatory moving in pack which was very pleasant surprise.
All in all very professional service that's I will highly recommend to my friends and family."
 
 
Team:
Margaret and Leigh
 
 
   Business Reply:

Thank you for taking the time to give us such a glowing review. We are so pleased that all worked out for you within the timescale and we wish you well in your new home.
 

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