Grant & Co - Sales

Lanark House, 17 New Street
Ledbury
Herefordshire
HR8 2DX

52.0353, -2.4234

Estate Agents

Listed under:  Estate Agents
99% recommended   Rating 9.7/10
190 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7/10 Overall Rating 9.7/10
Based on 190 reviews since 2011
 
 
 
Professional
9.6/10 Professional Rating 9.6
The firm acted professionally at all times

 
Knowledgeable
9.6/10 Knowledgeable Rating 9.6
The firm showed a good knowledge of local market conditions

 
Friendly
9.7/10 Friendly Rating 9.7
The staff are friendly and give clear and helpful information

 
Helpful
9.7/10 Helpful Rating 9.7
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Used agents for 2nd time to sell house. Very satisfied with all aspects of service."   more
 
" Tom grant was extremely helpful."   more
 
" Excellent estate agent. Arrived asking price. "   more
 
" Excellent an good team to have on your side. They guided us knowledgeable through the house selling process. "   more
 
About Us


Grant & Co are Ledbury estate agents with property for sale in Herefordshire and the adjoining Three Counties region. As bespoke estate agents dealing with quality homes for sale, we specialise in country house, rural & equestrian property. We provide a professional service with an excellent track record.
1 - Dynamic & Professional team
2 - Partner contact from start to finish.
3 - Motivated team for best sale price.
4 - London office, PR & media facility
5 - Local knowledge, national reach.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 82%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 70%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 99%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 94%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 79%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 69%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 84%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 98%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 97%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 5
Advertising 4
advice 10
agreed 4
agreement 4
attention 5
attentive 4
best 5
brochure 7
buyers 10
class 5
client 4
communication 11
courteous 6
dealing 4
definitely 4
Details 5
developments 4
difficult 9
easy 4
efficient 15
ensure 5
estate 8
Excellent 41
extremely 8
finish 5
friendly 26
good 24
Grant 23
great 7
happy 9
help 5
helpful 33
informed 15
market 8
marketing 10
negotiations 8
parties 8
process 20
professional 47
property 26
purchase 10
recommend 15
Richard 16
sale 30
selling 12
service 55
team 21
Tom 11
viewings 13
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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Budget:  

Review 22 Jun 2017
Recommended by customer in HR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
51.9056, -2.7132
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Agriculture barn with pp to convert to dwelling in Herefordshire.
 
Cost: £270000
 
 
 
 


Review 22 Jun 2017
Recommended by customer in HR4
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.0967, -2.7303
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Detached country bungalow fitted with solar panels Hereford.
 
Cost: £320000

"Used agents for 2nd time to sell house. Very satisfied with all aspects of service."
 
 
 
 
 
 


Review 21 Jun 2017
Recommended by customer in HR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.9618, -2.9937
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
3 bedroom detached house Longtown, Hereford.
 
Cost: £470000
 
 
Team:
Tom Grant Petra Lyn
 
 
 


Review 19 Jun 2017
Recommended by customer in HR8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.0358, -2.5211
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Flat in a period house.
 
Cost: £300000

"Tom grant was extremely helpful."
 
 
 
 
 
 


Review 16 Jun 2017
Recommended by customer in HR8
52.0358, -2.5211
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Apartment rural Hertfordshire.
 
Cost: £300000

"Excellent estate agent.
Arrived asking price. "
 
 
 
 
 
 


Review 16 Jun 2017
Recommended by customer in WR13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.0618, -2.2948
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Detached bungalow Welland, Worcestershire.
 
Cost: £550000

"Excellent an good team to have on your side.
They guided us knowledgeable through the house selling process. "
 
 
 
 
Team:
Tom Grant Dee Hunt
 
 
 


Review 19 Apr 2017
Recommended by customer in HR7
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.1589, -2.5368
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
House and Bam conversion with 3.5 acres.
 
Cost: £517500

"Tom was fantastic, always felt assured things were in hand.
Good communication! "
 
 
 
 
 
 


Review 28 Feb 2017
Recommended by customer in HR7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.2209, -2.5265
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Cost: £410000
 
 
 
 


Review 2 Feb 2017
Recommended by customer in HR2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
51.9760, -2.6383
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Detached family home
 
Cost: £1225000
 
 
 
 


Review 27 Jan 2017
Recommended by customer in HR8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.0244, -2.4328
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
End of terrace barn conversion - 1900 sq ft.
 
Cost: £490000

"Everyone at Grant & Co is very friendly and professional and go out of their way to help with any queries. There was a steady stream as potential buyers and when the right person came along Richard made sure that the sale proceeded smoothly. I felt cared for by the company as a client and when the site was held up because I rad no-where to go, Grant & Co found me a place to tent. I highly recommend Grant & Co."
 
 
 
 
Team:
Richard
 
 
 


Review 26 Jan 2017
Recommended by customer in GL19
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
51.9711, -2.2809
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Placed rural property with our buildings and land.
 
Cost: £1100000

"Excellent service in all respect."
 
 
 
 
 
 


Review 18 Jan 2017
Recommended by customer in GL19
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.9595, -2.2987
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Barn conversion course
 
Cost: £560000

"The service we received from Tom and his team was excellent. Tom was always at the end of the phone. We had a quick sale with a difficult purchaser. Tom managed the process to a happy conclusion. Just brilliant."
 
 
 
 
Team:
Tom Petra
 
 
 


Review 18 Jan 2017
Recommended by customer in HR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.0291, -2.5045
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
16th century,terraced, barn conversion. Approximately 5 miles from Ledbury.
 
Cost: £285000

"Grant & Co provided a responsive, enthusiastic and professional service. At times delays were experienced through the actions of other parties in the chain but Grant & Co were able to keep me appraised of erects through their proactive intervention."
 
 
 
 
Team:
R Stone
 
 
 


Review 15 Jan 2017
Recommended by customer in HR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.1419, -2.5572
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Barn conversion with shed and 6 acres.
 
Cost: £620000

"The agent and his team all came to view the property before it went on to the market. which I found very helpful as when I spoke to someone I knew who I was talking to, and they know the property when a client showed interest."
 
 
 
 
Team:
Tom Grant Dee Hunt
 
 
 


Review 22 Nov 2016
Recommended by customer in WR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.1489, -2.3792
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Building plot in area of outstanding beauty with PP for 4 bed house, and additional plot with old farm shop 8 acres in all.
 
Cost: £430000

"This was complicated sale due to the need to obtain easements over 3 neighbours lanch prior to purchase.
The vendor was very frustrated by the amount of time this took.
Richard did a great job communicating with all parties to ensure the sale. We would certainly use them in the future."
 
 
 
 
Team:
Richard
 
 
 


Review 18 Nov 2016
Recommended by customer in HR6
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.2865, -2.8925
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Farm and agricultural building and stables and acreage.

 
Cost: £775000

"Excellent service."
 
 
 
 
Team:
Richard Stone Tom Grant
 
 
 


Review 8 Nov 2016
Recommended by customer in WR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.0542, -2.1800
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
4 bedroom barn conversion with Paddock in Worcestershire.
 
Cost: £500000

"Tom and his team Alteo extremely professionally throughout the process. Any concerns were dealt with quickly. Tom, as always, is prepared to keep the pressure on all parties to ensure a speedy transaction."
 
 
 
 
 
 


Review 23 Oct 2016
Recommended by customer in WR2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.1319, -2.2407
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Period property in Worcestershire.
 
Cost: £575000
 
 
Team:
Tom Grant
 
 
 


Review 3 Sep 2016
Recommended by customer in HR7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.2120, -2.5285
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
4 bedroom detached with circ 3 acres, stables and menage.
 
Cost: £390000

"First marketed at 475k.
Reduced 450k.
Reduced 425k.
Achieved 390k.

The team were very professional and considerate, during the entire process of sale."
 
 
 
 
Team:
Richart Grant Petra
 
 
 


Review 1 Sep 2016
Recommended by customer in HR8
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.0434, -2.3998
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
   Customer Review
 
Rural cottage hillside garden views.
 
Cost: £425000

"Richard and his team were helpful and professional at all times. I would thoroughly recommend Grant and Co of Ledbury."
 
 
 
 
Team:
Richard Stone
 
 
 

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