Blacks of Brechin

7 Clerk Street
BRECHIN
Angus
DD9 6AF
56.7331, -2.6598

Furniture Retailer

www.blacksofbrechin.com

furniture@blacksofbrechin.com

01356 623 103

0871 522 7051

Listed under: Furniture Retailer, Storage

100% recommended: 9.8/10
21 reviews since 2009

Satisfaction Ratings

Overall Rating		9.8/10

Quality		9.6/10

Service		10/10

Value		9.7/10



Good Practice

Charges	100%

Timing	100%

Payment	100%

Reliable	100%

Invoice	100%

Guarantee	82%

Recent Reviews

" delighted with outcome" more

" Delighted with goods supplied and service from Blacks -- carpet layers arrived at agreed time and tidied all cuttings etc.away before leaving. Have...." more

" Good selection of products and helpful staff to ensure correct specification for the area being considered. Quotes very professional and fitting done...." more

" I have bought furniture many times but first time I have bought a carpet. We are very pleased with the result." more

About Us (Information provided by the businesses)

Businesses: login to your control panel to add this information

Legal Name: Blacks of Brechin.

SUMMARY OF ALL REVIEWS

Reviews by Month
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Reviews that match your Budget (click to filter these reviews below)

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REVIEWS LISTED BELOW
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Review 19 Dec 2011 Recommended by customer in Brechin, DD9 56.8067, -2.6536 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £4000

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New tiles in locker romm/entrance

" delighted with outcome "

Review 17 Dec 2011 Recommended by customer in Brechin, DD9 56.7337, -2.6650 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £700

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Carpet

" Delighted with goods supplied and service from Blacks -- carpet layers arrived at agreed time and tidied all cuttings etc.away before leaving.

Have used Blacks before and would certainly recommend them to potential customers. "

Review 15 Nov 2011 Recommended by customer in Brechin, DD9 56.7367, -2.6640 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £400

Satisfaction Ratings

Overall Rating

9.7/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and fitting of carpet

" Good selection of products and helpful staff to ensure correct specification for the area being considered.
Quotes very professional and fitting done to satisfaction.
Have used this company in the past and will have no hesitation in using again in the future "

Review 5 Nov 2011 Recommended by customer in Brechin, DD9 56.8093, -2.6538 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £430

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

supply and fitting of bedroom carpet

" I have bought furniture many times but first time I have bought a carpet. We are very pleased with the result. "

Review 5 Nov 2011 Recommended by customer in Brechin, DD9 56.7401, -2.6643 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £870

Satisfaction Ratings

Overall Rating

9.7/10

Show All


Quality		9/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New living room carpet.

" Although was a flaw in the original carpet it was dealt with promply and professionally and a replacement was received & laid within 48 hours. I have used Blacks before and have every faith in them and will not hesitate to use them again and again "

Review 11 Aug 2011 Recommended by customer in Montrose, DD10 56.7434, -2.4757 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £320

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Purchase and fitting of carpet

" Being a small local business customer service is excellent. Staff pleasant and very helpful with no off putting sales pressure. I have been a customer for several years and intend continuing to be so. "

Review 7 Aug 2011 Recommended by customer in Laurencekirk, AB30 56.7872, -2.5709 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Quality		9/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

choice of carpet delivered and fitted

" Was delighted with the service provided, quick and efficient and very pleasant people to deal with who did exactly what they said they would when they said it. I find this fact increasingly rare these days so would definately use this firm again, No hassle. "


Black's of Brechin
Images & captions supplied by the business. Publication approved by the customer.

Review 6 Aug 2011 Recommended by customer in Brechin, DD9 56.7490, -2.6463 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £216

Satisfaction Ratings

Overall Rating

9/10

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Purchase & laying of Bedroom carpet.

" We were away when the carpet was layed, but were very pleased with the result when we came home.
This is not the first carpet we have puchased from Blacks of Brechin and would not hesitate to use them again.
No problems at all. Thank you "


Black's of Brechin
Images & captions supplied by the business. Publication approved by the customer.

Business Reply:

Thank you again for your feedback & valued Custom.

Graeme Gove
Manager

Review 6 Aug 2011 Recommended by customer in Laurencekirk, AB30 56.8289, -2.4724 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £90

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

LAYING LINO

" wORK CARRIED OUT SATISFACTORY "


Black's of Brechin
Images & captions supplied by the business. Publication approved by the customer.

Review 4 Aug 2011 Recommended by customer in Brechin, DD9 56.7319, -2.6563 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £1500

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Carpet supplied and laid. + delivery of bed and mattress

" The service and work carried out was 1st class. Your staff were very professional and very helpful. Would certainly recommend them. "

Business Reply:

Thank you for your valued custom & positive comments.

Review 15 Dec 2010 Recommended by customer in Laurencekirk, AB30 56.8499, -2.5727 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Floor Covering

" We were happy with the service from the shop and the firm that laid the floor covering.
This is not the first time we have used Blacks of Brechin. We have bought furniture from them before and had no problems.
Find the staff in the shop very friendly and helpful. "

Review 11 Dec 2010 Recommended by customer in Forfar, DD8 56.6434, -2.8722 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £640

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Stair carpet hall & landing.

"Sales assistant very welcoming and efficient, and very accurate with measurements. Also very nice to talk to. Carpet fitters were very pleasant and obliging young men, and did a very professional job. I would most definitely use this shop again. Very pleased with everything."

Review 27 Oct 2010 Recommended by customer in Brechin, DD9 56.7327, -2.6459 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £344

Satisfaction Ratings

Overall Rating

10/10

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Review 17 Aug 2010 Recommended by customer in Brechin, DD9 56.7317, -2.6684 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £4348

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Review 15 May 2010 Recommended by customer in Brechin, DD9 56.8095, -2.6526 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £1200

Satisfaction Ratings

Overall Rating

9/10

Show All


Quality		7/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Review 25 Nov 2009 Recommended by customer in Laurencekirk, AB30 56.8286, -2.4709 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £1899

Satisfaction Ratings

Overall Rating

9.3/10

Show All


Quality		9/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		9/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

2 seater recliner sofa & 2 recliner armchairs.

"Excellent service from point of order right through to delivery."

Review 3 Nov 2009 Recommended by customer in Montrose, DD10 56.7011, -2.4621 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £2177

Satisfaction Ratings

Overall Rating

10/10

Show All


Quality		10/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		10/10
The firm's charges are reasonable for the work involved

Good Practice

Charges

Yes

Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?

Timing

Yes

Before starting work, did the firm explain when the products or services would be provided.?

Payment

Yes

Before starting work, did the firm explain how and when to pay?

Reliable

Yes

During the work, did the firm keep its promises about costs, timing etc. and agree any changes?

Invoice

Yes

On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?

Customer Review

Review 2 Oct 2009 Recommended by customer in Montrose, DD10 56.7735, -2.4136 business Blacks of Brechin http://www.referenceline.com/furniture_retailer-in-brechin-blacksofbrechin-23612	Cost: £699

Satisfaction Ratings

Overall Rating

8.7/10

Show All


Quality		8/10
The quality of the products or services was as expected and agreed

Service		10/10
The team was friendly, helpful, considerate and professional

Value		8/10
The firm's charges are reasonable for the work involved