Tayside Garage Doors Ltd

Unit P, West Pitkerro Industrial Estate, Scott Way, Broughty Ferry
Dundee
Angus
DD5 3RX

56.4826, -2.8893

Garage Doors Sales & Servicing

Listed under:  Garage Doors
99% recommended   Rating 9.7/10
883 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 883 reviews since 2011
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I was really pleased with the speed and efficiency with which the work was covered out."   more
 
" Good job done on time. "   more
 
" Very pleased job done and customer service. Would have no hesitation in referring Tayside Garage Doors."   more
 
" Very happy with the work and professional competence of the two engineers that did the job."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 16
agreed 18
arrived 40
certainly 11
class 15
clean 25
definitely 19
delighted 22
Door 100
Doors 39
efficient 99
efficiently 35
Excellent 119
explained 35
extremely 18
finish 20
fitted 26
friendly 95
Garage 78
Good 96
Great 22
happy 59
helpful 63
highly 23
impressed 20
installation 21
phone 20
pleasant 46
pleased 73
polite 45
problem 25
problems 19
product 19
professional 51
Prompt 31
promptly 18
quality 26
Quick 21
quickly 40
recommend 82
repair 25
satisfaction 18
satisfied 41
service 184
standard 22
Tayside 27
team 30
tidy 49
workmanship 18
workmen 29
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 May 2018
Recommended by customer in DD8
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.6514, -2.8816
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lift master electric operator with 2 remote control handsets and internal push button.
 
Cost: £514
 
 
 
 


Review 8 May 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4771, -2.8492
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs to automatic roller door and service.
 

"I was really pleased with the speed and efficiency with which the work was covered out."
 
 
 
 
 
 


Review 23 Mar 2018
Recommended by customer in PH1
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.3963, -3.4609
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace wires on garage door, replace cones and adjust tension.
 
Cost: £110

"Good job done on time. "
 
 
 
 
 
 


Review 16 Mar 2018
Recommended by customer in PH1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.3997, -3.4857
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service and adjust rails.
 
Cost: £84

"Very pleased job done and customer service.
Would have no hesitation in referring Tayside Garage Doors."
 
 
 
 
 
 


Review 15 Mar 2018
Recommended by customer in DD8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
56.6221, -2.7879
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new garage door.
Dismantle old door and frame/opener.
 

"Very happy with the work and professional competence of the two engineers that did the job."
 
 
 
 
 
 


Review 14 Mar 2018
Recommended by customer in DD8
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.6044, -2.7498
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install security shutter above patio door.
 
Cost: £1200

"Excellent company.
Responded promptly to all my questions prior to ordering.
Despite snow and sleet they arrived on due date.
Very thorough and professional as regards operation of shutter after it was installed.
So I knew how to work it."
 
 
 
 
 
 


Review 9 Mar 2018
Recommended by customer in DD7
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.5027, -2.6965
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Freeing Jambed door - possible power cut failure also _ serviced.
 
Cost: £84

"Arrived on time and sorted quickly."
 
 
 
 
 
 


Review 28 Feb 2018
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4286, -2.9668
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renewed cables on electric garage door.
 
Cost: £110

"Door fitted approximately 20 year ago.
This was its first repair.
Technician punctual, friendly and very efficient."
 
 
 
 
 
 


Review 27 Feb 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4696, -2.8662
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electric gate repair.
 
Cost: £84

"A job well done."
 
 
 
 
 
 


Review 26 Feb 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4661, -3.0207
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service, repair and replace pair of cables for garage door.
 
Cost: £110

"Excellent service, reported broken cables on Monday and had team replaced on Tuesday.
This allowed me access to garage.
Work carried out to my satisfaction in a Friendly professional way!
Paid by cheque on day job completed.
Received invoice as paid by 1 day later."
 
 
 
 
 
 


Review 19 Feb 2018
Recommended by customer in PH1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.3885, -3.4584
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing garage door.
 
Cost: £1200

"Very good workers."
 
 
 
 
 
 


Review 14 Feb 2018
Recommended by customer in DD10
 My Age: 70 + 
56.7219, -2.4836
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair garage door.
 
Cost: £84
 
 
 
 


Review 12 Feb 2018
Recommended by customer in DD11
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.5744, -2.5939
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage door will not open/close
 

"Work completed satisfactorily"
 
 
 
 
 
 


Review 1 Feb 2018
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4837, -2.8085
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service of garage door and general clean up inside and out with particular attention to scratch marks.
 
Cost: £72

"Work was done promptly on time and with attention to all details mentioned by myself."
 
 
 
 
 
 


Review 31 Jan 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4756, -2.8615
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fitting of Europa 2 cardale garage doors.
Removal and disposal of old garage doors.
 
Cost: £1081

"Bit of confusion initially when company said they could repair existing door rather than replace.
However on day of repair spindles on runners were too short and on further inspection they advised us to replace the door due to other problems that weren't going to get any better.
Visited the showroom and received excellent service with choosing the door.
Garage door was measured, fitted and we were given clear instructions on how to operate.
I would recommend this company and am very happy with the service we've received."
 
 
 
 
Team:
Simone
 
 
 


Review 26 Jan 2018
Recommended by customer in DD11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.6045, -2.6046
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair garage door.
New motor fitted.
 
Cost: £438

"Excellent and efficient work."
 
 
 
 
 
 


Review 26 Jan 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4731, -3.0277
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage door plus surrounds.
 
Cost: £1127

"Perfect."
 
 
 
 
 
 


Review 25 Jan 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4555, -3.0002
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair and service of garage door.
 
Cost: £196

"Friendly, efficient service was advised of probable cost but job turned out to be a bit more complicated.
This was explained and a written quote sent before the work was agreed.
Will definitely recommend."
 
 
 
 
 
 


Review 25 Jan 2018
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4422, -2.9334
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of old garage door and installation of new.
 
Cost: £1810

"Very smooth and efficient job."
 
 
 
 
 
 


Review 22 Jan 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
56.4745, -2.9075
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service garage door & refit new batteries.
 
Cost: £72

"Very pleased with the work done."
 
 
 
 
 
 

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