Tayside Garage Doors Ltd

Unit P, West Pitkerro Industrial Estate, Scott Way, Broughty Ferry
Dundee
Angus
DD5 3RX

56.4826, -2.8893

Garage Doors Sales & Servicing

Listed under:  Garage Doors
99% recommended   Rating 9.7/10
809 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7/10 Overall Rating 9.7/10
Based on 809 reviews since 2011
 
 
 
Quality
9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy
9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service
9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value
9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Helpful on phone when I had difficulty describing the piece which had come off came when said. Helpful and knowledgeable able to give advice about state of springs and when likely to need replaced ( i...."   more
 
" The young man was very polite and came earlier than our appointment time as he had finished a job sooner than expected. He was quick and efficient and we are delighted with the work carried out. Would...."   more
 
" Polite tidy and efficient from initial phone call to paying the bill after completion. Excellent company to deal with."   more
 
" Excellent workmanship Excellent quality Disappointing delivery dates cancelled twice by company. However,salesman,staff on the phone,and the team who fitted the garage door, were extremely helpful ...."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 87%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 16
agreed 15
Arrived 37
certainly 10
class 15
clean 25
competent 12
definitely 18
delighted 21
door 93
doors 35
efficient 87
efficiently 32
Excellent 106
explained 31
extremely 17
finish 20
fitted 21
friendly 83
garage 71
good 86
great 21
happy 52
Helpful 57
Highly 21
impressed 20
initial 17
installation 20
phone 17
Pleasant 45
pleased 67
polite 36
problem 24
product 18
professional 46
Prompt 30
quality 24
quick 20
quickly 35
recommend 77
repair 21
satisfaction 17
satisfied 40
service 165
standard 22
Tayside 24
team 24
tidy 47
workmanship 18
workmen 29
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 19 Jul 2017
Recommended by customer in KY16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.3330, -2.8280
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Service garage door re-attach spring on door.
 
Cost: £72

"Helpful on phone when I had difficulty describing the piece which had come off came when said. Helpful and knowledgeable able to give advice about state of springs and when likely to need replaced ( in a few years ). Prompt and friendly service great. "
 
 
 
 
 
 


Review 12 Jul 2017
Recommended by customer in DD11
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.5718, -2.5918
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Servicing garage door .
 
Cost: £60

"The young man was very polite and came earlier than our appointment time as he had finished a job sooner than expected. He was quick and efficient and we are delighted with the work carried out. Would definitely recommend the firm. "
 
 
 
 
 
 


Review 5 Jul 2017
Recommended by customer in DD3
 My Age: up to 29 
 I'm: Male 
56.4754, -2.9838
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Service shutter.
 
Cost: £72
 
 
Team:
Ecosse
 
 
 


Review 30 Jun 2017
Recommended by customer in PH2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4229, -3.2205
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replace cables to and service up and over garage door.
 
Cost: £96

"Polite tidy and efficient from initial phone call to paying the bill after completion. Excellent company to deal with."
 
 
 
 
 
 


Review 27 Jun 2017
Recommended by customer in PH10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.5752, -3.3255
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Show All
 
 
   Customer Review
 
 
 
 
 


Review 15 Jun 2017
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4985, -2.7332
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Complete new garage door an all fittings.
 
Cost: £1324

"Excellent workmanship
Excellent quality
Disappointing delivery dates cancelled twice by company.
However,salesman,staff on the phone,and the team who fitted the garage door, were extremely helpful and very professional."
 
 
 
 
Team:
Dont Know Ther
 
 
 


Review 14 Jun 2017
Recommended by customer in KY10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.236612, -2.776587
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Conversion of one of the garage doors from electric to manual.
 
Cost: £170

"All staff were pleasant, helpful and thoroughly competent."
 
 
 
 
 
 


Review 14 Jun 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4774, -2.8419
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Service garage roller door. Check patio door and replace 2t-straps to roller shutter door.
 
Cost: £120

"First class service for both jobs."
 
 
 
 
 
 


Review 9 Jun 2017
Recommended by customer in PH2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4225, -3.3660
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replace 2 panels in garage door.
 
Cost: £685

"Professional job!"
 
 
 
 
 
 


Review 8 Jun 2017
Recommended by customer in DD8
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.6485, -2.9044
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement of a sheared counterbalance sprind.
 

"The house seemed to be carried out very efficiently and efficienecy."
 
 
 
 
 
 


Review 5 Jun 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4591, -3.0015
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fixing cable jump.
2 service up and down garage door.
 
Cost: £72

"This firm was extremely obliging prompt and helpful in fixing my problem.
I would not hesitate to use them again and recommend them.
The man who came was charming and efficient.

"
 
 
 
 
 
 


Review 22 May 2017
Recommended by customer in PH10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.5798, -3.3294
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
   Customer Review
 
Service door it was moving 6" and stopping.
 
Cost: £72

"It was a very good service - although the door is closing so hard it is buckling a little."
 
 
 
 
 
 


Review 22 May 2017
Recommended by customer in KY6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1993, -3.2258
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Altered an existing garage door (manual) to electronically operated.
 
Cost: £545

"A nice company to deal with, very polite and helpful."
 
 
 
 
Team:
Gavin
 
 
 


Review 22 May 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.4844, -2.8352
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacing broken cable on garage door.
 
Cost: £96

"Job done as promised.
Very satisfied."
 
 
 
 
 
 


Review 22 May 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4760, -2.8644
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacing old garage door with automatic door- removing old door and frame and tailing away.
 
Cost: £1699

"Beautiful job- there was a little bit of concrete removal to fit the running gear.
This was done very neatly and all the dust and debris removed.
At the end of the job, the operation of the doors was fully explained.
All in all, very pleased.
A job well done!!"
 
 
 
 
Team:
Jim George
 
 
 


Review 16 May 2017
Recommended by customer in PH1
 My Age: 70 + 
 I'm: Female 
 I have known this business: 1 - 5 years 
56.3885, -3.4584
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Workman very good and friendly. "
 
 
 
 
 
 


Review 11 May 2017
Recommended by customer in DD8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.6820, -3.0038
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Adjust/re-tergian roller (sectional) garage door.

 
Cost: £72

"Quick and efficient works.
Fine now!
"
 
 
 
 
 
 


Review 11 May 2017
Recommended by customer in DD5
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.4779, -2.8682
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
New lock on existing door serviced door.
 
Cost: £96

"Work well done by courteous and helpful man."
 
 
 
 
 
 


Review 8 May 2017
Recommended by customer in DD11
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.5757, -2.5940
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Faulty garage door.
 
Cost: £96

"Neighbor asked representative about having new door fitted? "
 
 
 
 
 
   Business Reply:

Thank you for completing the review form, we are happy to hear you have recommended us to your neighbour.
 


Review 23 Apr 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4862, -2.8277
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £144

"First class job from start to finish."
 
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1