Tayside Garage Doors Ltd

Unit P, West Pitkerro Industrial Estate, Scott Way, Broughty Ferry
Dundee
Angus
DD5 3RX

56.4826, -2.8893

Garage Doors Sales & Servicing

Listed under:  Garage Doors
99% recommended   Rating 9.7/10
826 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 826 reviews since 2011
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent job, very professional."   more
 
" Workman turned up 2 hours early __ not a problem. Did the work quickly and efficiently."   more
 
" Polite and cheerful fitters. "   more
 
" Job fine very pleased with it."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 16
agreed 15
Arrived 37
certainly 10
class 15
clean 25
definitely 18
delighted 22
door 95
doors 35
efficient 91
efficiently 34
Excellent 109
explained 31
extremely 17
finish 20
fitted 21
friendly 85
garage 71
Good 88
great 21
happy 53
helpful 58
highly 22
impressed 20
initial 17
installation 21
phone 18
pleasant 45
pleased 68
Polite 39
problem 25
product 18
professional 48
Prompt 31
quality 25
quick 21
quickly 37
recommend 77
Repair 21
satisfaction 17
satisfied 40
service 169
standard 22
Tayside 24
team 25
tidy 47
visit 17
workmanship 18
workmen 29
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Sep 2017
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4727, -2.9237
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace double garage door with new electric door.
 
Cost: £2579

"Excellent job, very professional."
 
 
 
 
 
 


Review 6 Sep 2017
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.5597, -2.5993
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service of garage doors.
 
Cost: £60

"Workman turned up 2 hours early __ not a problem. Did the work quickly and efficiently."
 
 
 
 
 
 


Review 6 Sep 2017
Recommended by customer in KY16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.3307, -2.8128
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Barrel lock replaced.
 
Cost: £96

"Polite and cheerful fitters. "
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in DD11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.5636, -2.6075
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New electrical control on garage door and two remotes.
 

"Job fine very pleased with it."
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in DD7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.5027, -2.7116
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit new garage door cables clean and lubricate.
 
Cost: £96

"Good friendly service punctual arrival work completed as described."
 
 
 
 
 
 


Review 30 Aug 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4822, -2.8298
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service garage door.
 
Cost: £72

"Sean was very polite and helpful."
 
 
 
 
 
 


Review 30 Aug 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4519, -3.0712
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New garage door and surround.
 
Cost: £821

"Recommended this firm by my roofer and was highly delighted with the service. Would use again if the need arose."
 
 
 
 
 
 


Review 29 Aug 2017
Recommended by customer in PH1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.593478, -3.767018
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace on and over garage door cables.
 
Cost: £96

"Excellent service.
very nice.
Polite young man who was very quick and efficient.
Response on phone was very good and an appointment made quickly and the tradesman turned up on schedule."
 
 
 
 
 
 


Review 29 Aug 2017
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.5054, -2.7220
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £276
 
 
 
 


Review 29 Aug 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4849, -2.8127
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New garage door. Old door removed and replaced with new one.
 
Cost: £111

"Easy to use this service prompt and Efficient handling of this work. Professional job completed whilst I was away - no problems. Would use this company again."
 
 
 
 
 
 

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