A T Young Motors

15 Bath Street, Broughty Ferry
Dundee
Angus
DD5 2BY

56.4654, -2.8744

Garage Services

Listed under:  Garage Services / Car Servicing
98% recommended   Rating 9.6/10
353 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 353 reviews since 2005
 
 
 
Servicing 9.5/10 Servicing Rating 9.5
The vehicle runs reliably between services, given its age and mileage

 
Repairs 9.7/10 Repairs Rating 9.7
The garage identifies faults and corrects them successfully

 
Advice 9.8/10 Advice Rating 9.8
The staff are friendly and give clear and helpful information

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I have used A.T. Young (ally) since the mind 70's for all vehicle servicing and wouldn't think of going anywhere else."   more
 
" Always satisfied and confident that all work carried out to high standards."   more
 
" Excellent service. Service done on prev. car MOT done on this car in march this year, 2016."   more
 
" Work is done thoroughly and correctly. Staff are always helpful and reliable."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Quote: 76%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 97%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 86%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 97%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 97%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 59%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 88%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

(Motors) 5
15 4
20 7
advice 13
advised 5
business 10
car 25
cars 9
charges 8
class 8
competent 7
complaints 6
completely 7
customer 10
Dealer 4
delighted 5
efficient 18
efficiently 4
Excellent 43
experienced 4
extremely 5
family 7
friendly 30
friends 12
garage 57
garages 5
good 49
great 7
happy 11
help 4
helpful 35
highly 5
honest 9
pleasant 9
Pleased 15
problem 10
quality 8
recommend 14
recommended 19
reliable 47
repair 8
repairs 8
satisfied 12
service 86
small 13
trust 12
trustworthy 16
vehicle 9
Young 54
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 15 May 2018
Recommended by customer in PH14
 I have known this business: Over 10 years  56.4487, -3.2190
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I have used A.T. Young (ally) since the mind 70's for all vehicle servicing and wouldn't think of going anywhere else."
 
 
 
 
 
 


Review 14 Jul 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4781, -2.8640
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual service and Mot.
 
Cost: £366

"Always satisfied and confident that all work carried out to high standards."
 
 
 
 
 
 


Review 17 Oct 2016
Recommended by customer in DD5
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4650, -2.8666
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 9 Oct 2016
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4669, -2.8667
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
M.O.T. and service.
 
Cost: £290
 
 
 
 


Review 6 Oct 2016
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4684, -2.8719
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 yr service and sump plug seal and boot clips.
 
Cost: £207

"Excellent service. Service done on prev. car MOT done on this car in march this year, 2016."
 
 
 
 
 
 


Review 5 Oct 2016
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4683, -2.8833
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Jump start and collect can remove battery, test and change. Check all brake, clean out rear brakes. Remove front brake pads, clean and grease slides and refit. Repair slow punctures a front and rear tires.
 
Cost: £168

"Work is done thoroughly and correctly. Staff are always helpful and reliable."
 
 
 
 
 
 


Review 19 Sep 2016
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4721, -2.9099
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full service and MOT.
 
Cost: £425

"Always friendly and reliable firm to deal with who are good at giving advice on the maintenance of your vehicle in the most cost effective ways. "
 
 
 
 
 
 


Review 7 Sep 2016
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4717, -2.8574
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
12 month service M.O.T.
 

"Excellent service as always."
 
 
 
 
 
 


Review 5 Sep 2016
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4913, -2.7809
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 8/10
The garage identifies faults and corrects them successfully
Advice 8/10
The staff are friendly and give clear and helpful information
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work was wheel bearings front, caliper pins driver side and new starter motor.
 
Cost: £376

"Mr Young was quick with the repairs and I've had no complaints so far with work and cost."
 
 
 
 
 
 


Review 19 Aug 2016
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.5716, -2.6229
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 8/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service 40,000 miles new front brake pads. Mot.
 
Cost: £453

"Pleased with service give by A.T Young (Motors)."
 
 
 
 
 
 


Review 11 Aug 2016
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 I have known this business: Over 10 years 
56.4746, -2.8434
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
See copy invoice enclosed. Supply + replace new exhaust.
 
Cost: £157

"Always gives good service."
 
 
 
 
 
 


Review 1 Aug 2016
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4693, -2.8936
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Yearly service and MOT test.
 
Cost: £345

"I have used this firm for over 15 years and have always found it to be very satisfactory."
 
 
 
 
 
 


Review 29 Jul 2016
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.5008, -2.9049
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
12 months service and M.O.T.
 

"1st time customer. Very happy with the quality of work and price."
 
 
 
 
 
 


Review 28 Jul 2016
Recommended by customer in DD5
56.4816, -2.8549
 
 
Satisfaction Ratings
 
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit a new exhaust center silencer assembly.
 
Cost: £168

"Good Job."
 
 
 
 
 
 


Review 26 Jul 2016
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4668, -2.9781
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
50,000 mile service.
 

"Mr.young is great to deal with, completely dependable. I respect his knowledge and advice when judgement is required."
 
 
 
 
 
 


Review 25 Jul 2016
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4654, -2.8744
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General/annual service to M.O.T standard.
 
Cost: £460

"As always I am fully satisfied with all the work done by A T Young (Motors). I am delighted with their work. "
 
 
 
 
Team:
Ally Mike Graeme
 
 
 


Review 15 Jul 2016
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4660, -2.8800
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Coil spring.
 
Cost: £121
 
 
 
 


Review 15 Jul 2016
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
56.4718, -2.8508
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOT and service.
 
Cost: £435

"We are always happy with the quality of the work and the level of communication. We are always consulted prior to work being done and it is always completed within the given time scale."
 
 
 
 
 
 


Review 6 May 2015
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4758, -2.8688
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOT and full 12 month service.
 
Cost: £269

"A very reliable service. Always helpful, friendly and professional. Have recommended the firm to friends."
 
 
 
 
 
 


Review 9 Apr 2015
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4683, -2.8833
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOT and 35,0000 mile service and new brakes (rear) and repair electric window. New WS wipers.
 
Cost: £574
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1