Apex Glass & Glazing

Unit 1, Foundry Lane
Dundee

DD4 6AY

56.4655, -2.9580

Glaziers

Listed under:  Double Glazing, Glass / Glazier / Glazing
97% recommended   Rating 9.6/10
32 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.6/10 Overall Rating 9.6/10
Based on 32 reviews since 2014
 
 
 
Quality
9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy
9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service
9.5/10 Service Rating 9.5
The team was friendly, helpful, considerate and professional

 
Value
9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work was carried out efficiently and professionally. Appointments were kept and they equaled us with details of the cost and hue scale."   more
 
" Excellent Service. More than Happy. Would recommend and use again."   more
 
" No nonsense experience from quote (giving photos) to measure (along with two apprentices) to glass cut replayed with emails detailing progress. Arriving as planned, on time and very pleasant workers. ...."   more
 
" Team were tidy and efficient. Very happy with the workman and will recommend to friends."   more
 
About Us


Operating up and down the east coast of Scotland, we're a professional and experienced firm with only one thing on our mind - you.

For the past 15 years, our highly qualified and certified tradesmen have gone the extra mile in an effort to meet customers needs and we want you to be next.

With experience gleaned from working around the globe on high-profile residential jobs and multi-million pound commercial contracts, it's safe to say we've learned a thing or two about glazing.

Whether we're installing an elegant shower screen, assisting you with a bespoke product or even boarding up a broken window, we'll get the job done with the minimum of fuss.


If you would like to speak to a member of the team about a glazing issue, please don't hesitate to drop us a line by filling in our enquiry form - we'd love to hear from you. 01382 453900
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 91%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Apex 7
better 2
definitely 2
efficient 2
emails 2
Excellent 5
fantastic 2
friendly 2
glass 7
Glazing 4
good 4
Great 2
guys 2
Happy 4
highly 4
pleasant 4
Professional 10
quality 2
quote 2
really 2
reasonable 2
recommend 8
repair 3
Sean 4
service 8
standard 2
team 4
tidy 3
weeks 2
workers 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
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» 2 1

Budget:  

Review 22 Dec 2016
Recommended by customer in DD5
56.4747, -2.8494
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Glass shower screen repaired.
 

"Work was carried out efficiently and professionally. Appointments were kept and they equaled us with details of the cost and hue scale."
 
 
 
 
 
 


Review 13 Dec 2016
Recommended by customer in DD5
 My Age: 40 - 49 
56.4679, -2.8684
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Install and supply 2 off splash backs.
 
Cost: £840

"Excellent Service.
More than Happy.
Would recommend and use again."
 
 
 
 
 
 


Review 7 Nov 2016
Recommended by customer in AB51
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
57.2946, -2.4002
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Supply and install kitchen splash back on 3 walls. One curved under cooker hood.
 
Cost: £1074

"No nonsense experience from quote (giving photos) to measure (along with two apprentices) to glass cut replayed with emails detailing progress. Arriving as planned, on time and very pleasant workers. Went above and beyond on price, not charging for an extra socket to cut after hearing of our experience with an Aberdeen based company who absconded with our deposit money. Will be very happy to recommend these guys."
 
 
 
 
 
 


Review 6 Oct 2016
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4837, -3.0841
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Supply and install 1 X stepped double glazed unit with toughened glass.
 
Cost: £174

"Team were tidy and efficient. Very happy with the workman and will recommend to friends."
 
 
 
 
 
 


Review 5 Oct 2016
Recommended by customer in PH10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.5908, -3.3410
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Repair shop door that wouldn't close. and Replace glass in another shop door.
 
Cost: £246

"Delighted with the service and workmanship. They sent a quote and the work was carried out within 2 weeks to a very high standard. And they cleaned up. Can't get better than that."
 
 
 
 
 
 


Review 22 Sep 2016
Recommended by customer in DD11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.5565, -2.6221
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
To supply and install 1x colored kitchen splash back using 6mm clear toughened low iron glass.
 
Cost: £1716

"The team from Apex Glass were brilliant from Lucy and Holly in the office to Steve and the guys coming out. They made a fantastic job. Would thoroughly recommend Apex glass. "
 
 
 
 
Team:
Steve Holly
 
 
 


Review 8 Sep 2016
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
56.4286, -2.9668
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £498
 
 
 
 


Review 16 Aug 2016
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.5158, -2.8156
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Adjust & repair PVC DG. sliding patio door.
 

"Repair complete to my satisfaction, professional courteous, explained repair and remedial work."
 
 
 
 
 
 


Review 25 Jun 2016
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4810, -2.9774
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
To supply and install 13 double glazed units, replacing the old ones.
 
Cost: £864

"Very confident and capable team. Did good job and we will definitely be using them again."
 
 
 
 
 
 


Review 17 Jun 2016
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4606, -3.0059
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fitting double glazed windows.
 
Cost: £522

"Infinitely better than at least one UK wide company I have used in the past. This is the second job Apex have done for me. Both were excellent."
 
 
 
 
 
 


Review 13 Jun 2016
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4679, -2.9875
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement of a new front door.
 
Cost: £2500

"Excellent and service!! Have used them before for replacement and glass in windows. Highly recommend. "
 
 
 
 
Team:
Sean
 
 
 


Review 13 Jun 2016
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4543, -2.9941
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement of double glazed sealed units.
 
Cost: £630
 
 
 
 


Review 27 May 2016
Recommended by customer in DD2
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.5035, -3.1344
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
 
 
 


Review 12 May 2016
Recommended by customer in DD5
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4678, -2.8574
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cut and fit circular mirror.
 
Cost: £138

"Job well done!Thank you."
 
 
 
 
 
 


Review 4 May 2016
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4709, -2.8794
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Glass splashback for kitchen.
 
Cost: £1654

"It took a little bit longer than we had hoped but it was worth the wait. Everyone at Apex is professional, helpful and friendly.

We felt it was very good value and it looks fantastic. The delay didn't really affect us, but we possibly could have been kept a bit more uptodate. "
 
 
 
 
 
 


Review 3 May 2016
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4679, -2.9875
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Replacement window.
 
Cost: £145

"Great service and quality. Sean was a breath of fresh air. Very professional with an extremely positive attitude, will certainly use again!!"
 
 
 
 
Team:
Sean
 
 
 


Review 25 Apr 2016
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
56.4827, -2.9827
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Removal and installation of 2 living room windows.
 
Cost: £769

"The workers were pleasant, efficient and professional and they were organised and worked as a team and I would recommend this company and staff to anyone."
 
 
 
 
Team:
Sean Aidan Jack
 
 
 


Review 20 Apr 2016
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.3840, -2.9953
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £192

"Great job. Very neatly done."
 
 
 
 
Team:
Sean
 
 
 


Review 5 Apr 2016
Recommended by customer in KY10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.2584, -2.6336
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Supply/fit kitchen splashback.
 
Cost: £1444

"Good professional service."
 
 
 
 
Team:
Sean Banbury
 
 
 


Review 21 Nov 2015
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.3149, -3.0030
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fast and efficient.
 
Cost: £180

"Not sure if a guarantee applies."
 
 
 
 
Team:
Sean Bambury
 
 
 

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