Smarter Home 4u

4 Newlands Drive, Pendlebury, Swinton
Manchester
Lancashire
M27 4JY

53.5050, -2.3120

Home Improvements

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Kitchens / Kitchen Fitters / Kitchen Installers
100% recommended   Rating 9.9/10
18 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 18 reviews since 2014
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" They provided a quote, turned up on time on the booked day. They performed an excellent installation, tidied up after themselves and even managed to get us more space to use than I anticipated. Th...."   more
 
" Job assessed, good quality new window provided with our preferences taken into account, work excellent and efficient and house left clean. All at a fair price. Tony carried out a job for us previously...."   more
 
" It was our second time using Tony & Chris, they're one of only a handful of tradesman who I'd recommend without hesitation. They're clean and tidy, come in on budget, on time and are always friendl...."   more
 
" "I called Tony with a query about Kitchen refurb, and I was delighted when he not only showed up, but on time too. While he was assessing the work, he managed to fix a toilet cistern that needed to be...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

adding 2
advice 2
appreciated 2
bathroom 4
bedroom 2
best 2
bigger 2
budget 2
certainly 3
Chris 8
clean 3
contact 2
definitely 2
delighted 3
doors 4
efficient 3
excellent 4
fair 2
fitted 2
friendly 5
friends 2
great 3
guys 2
happy 2
installation 2
kitchen 6
like 3
look 3
looking 2
looks 2
managed 2
needed 4
pleased 2
professional 6
prompt 3
Promptly 2
punctual 2
quality 4
quote 4
quoted 2
recommend 8
recommended 2
reliable 4
replacement 2
result 3
service 2
showed 2
Smarter 4
space 2
standard 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 9 May 2017
Recommended by customer in M25
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
53.5236, -2.2550
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Smarter Home 4U were commissioned to supply and install a new loft hatch, ladders and board as much useable space in our loft as possible.
 
Cost: £800
 

"They provided a quote, turned up on time on the booked day. They performed an excellent installation, tidied up after themselves and even managed to get us more space to use than I anticipated.

They came in on budget and under time.

These guys managed to under promise and OVER deliver. I would not only be happy to recommend them, but am already booking them for another job."
 
 
Team:
Tony & Chris
 
 
 


Review 22 Apr 2017
Recommended by customer in M30
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
53.4959, -2.3450
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Enlarging first floor window to front of house.

"Job assessed, good quality new window provided with our preferences taken into account, work excellent and efficient and house left clean. All at a fair price. Tony carried out a job for us previously and we would certainly use him again.

Tony is a good communicator, listened to what we wanted - and delivered it, on time and at a fair price."
 
 
Team:
Tony Turner, Chris
 
 
 


Review 13 Apr 2017
Recommended by customer in M16
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
53.4421, -2.2498
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
alterations to existing room layout - studded wall and new internal doorway created.

"It was our second time using Tony & Chris, they're one of only a handful of tradesman who I'd recommend without hesitation. They're clean and tidy, come in on budget, on time and are always friendly and positive. The work completed this time was: adding a stud wall, some framework to the ceiling for new lighting and restructured an internal wall creating a new doorway, as well as rehanging 2 doors. Happy with the work completed, I hope to use them again soon!"
 
 
Team:
Chris & Tony
 
 
 


Review 13 Jan 2017
Recommended by customer in M6 8

 I'm: Male 

53.4933, -2.2997
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New kitchen

""I called Tony with a query about Kitchen refurb, and I was delighted when he not only showed up, but on time too. While he was assessing the work, he managed to fix a toilet cistern that needed to be re-set (when other people had told me I needed a new toilet), so I commissioned him on the spot. If you are thinking about hiring Tony for work, do it now ! He and Chris are honest, reliable, they do great quality work, are friendly, keep you in the loop and they charge a fair price. They did the work promptly, which was much appreciated. The kitchen looks amazing now, and they even managed to repair the back gate at the same time. Really top guys who do A* rated work. Iím already thinking about other work they can help me with. ""
 
 
Team:
Tony and Chris
 
 
 


Review 20 Jun 2016
Recommended by customer in M33
53.4288, -2.3261
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Room refurb

"Prompt, reliable, friendly & high quality work... Already recommended to friends :0)"
 
 
 
 


Review 20 Jun 2016
Recommended by customer in M298
53.5165, -2.4482
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bathroom, ensuites and cloakroom refurbished

"Smarter Home 4U is a thoroughly recommendable company. Tony was prompt with a quote, reliable during the work and couldn't have been pleasanter. The work was carried out and finished to a very high standard and within the stated time. We couldn't be happier with the stunning and contemporary looking end result."
 
 
 
 


Review 28 Apr 2016
Recommended by customer in M28
53.5120, -2.3755
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Loft Boarding and Provision of Loft Ladder

"Extremely professional, arriving on time and completing in the quoted timescale. Very clean and tidy and swept up at the end of the day.Delighted with the end result and would certainly recommend if approached."
 
 
 
 


Review 16 Nov 2015
Recommended by customer in m281
53.5038, -2.4123
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prep work for plastering

"Tony and Chris worked 14 hours to ensure the work was done on time. They are easy to work with and very professional both in appearance and performance. I will definitely employ them again and would not hesitate to recommend them for any job - large or small."
 
 
 
 


Review 20 Oct 2015
Recommended by customer in BL53
53.5538, -2.5111
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New skirting boards fitted

"Tony & Chris are professional, reliable and very helpful. Promptly reply to advice requests & ensured the best results were achieved. Completed the work in a timely, efficient manner and cleaned up afterwards. For larger projects, they are popular and have work planned so pre-booking is a must! Will definitely use again once we've saved for the bigger projects! "
 
 
 
 


Review 6 Oct 2015
Recommended by customer in M16
53.4421, -2.2498
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
wetroom installation and groundwork

"After months of trying to arrange tradesmen individually to install a new ensuite wetroom in our Victorian house we decided to use Smarter Home 4u to keep a handle on cost and make the process quicker and easier. Tony and his team were friendly, professional and punctual and his estimate was competitive. We encountered a minor issue a couple of weeks after installation but the following day someone came out to rectify. I would highly recommend him and his team and would not hesitate to contact them for future work. "
 
 
 
 

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