Aye Gardening

169 Chart Downs
Dorking
Surrey
RH5 4DD

51.2201, -0.3181

Landscaping

Listed under:  Landscapers / Landscaping
100% recommended   Rating 9.9/10
7 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 7 reviews since 2016
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From the initial meeting right through to the end of the project Aye, Susan and their team provided a first class service; they helped us to create the best design for our garden and worked hard to ke...."   more
 
" The team reacted very promptly to my initial request and were very understanding about some changes I made. Pablo arrived as requested and after a brief chat understood my requirements very well. ...."   more
 
" It has been a pleasure working with Ayegardening. Even though it was a small project the attention to detail by Aye and Susan was fantastic. The quality of work was outstanding and everyone from Ayega...."   more
 
" Susan talked me through what I would need and I felt really safe in their hands from the offset. Pablo can to do our garden maintenance, he was professional and knowledgeable. Ayegardening did a fanta...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 2
Aye 4
Ayegardening 2
definitely 2
delighted 2
excellent 2
Fantastic 4
fence 2
friendly 2
initial 3
knowledge 2
lovely 2
Pablo 2
professional 2
project 2
promptly 2
Really 3
recommend 2
result 2
Susan 3
team 4
working 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 10 Jul 2017
Recommended by customer in RH12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.0843, -0.3003
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Aye Gardening installed Namgrass and composite decking at our home in Horsham.
 
Cost: £7500
 

"From the initial meeting right through to the end of the project Aye, Susan and their team provided a first class service; they helped us to create the best design for our garden and worked hard to keep within our budget. Both Aye and Susan and had an in-depth knowledge of the products that they were working with and offered us clear advise on those best suited to our needs.

Matt who led the installation was very conscientious and did an excellent job ensuring that everything ran smoothly and on time. He overcame the obstacles that came up during the installation with no bother, and we are delighted with the end result.

We would recommend Aye Gardening to anyone."
 
 
Team:
Aye, Susan and Matt.
 
 
 


Review 31 May 2017
Recommended by customer in RH4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.2302, -0.3276
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden maintenance, weeding tidying etc
 
Cost: £200
 

"The team reacted very promptly to my initial request and were very understanding about some changes I made.

Pablo arrived as requested and after a brief chat understood my requirements very well.

I left him to it and went to work, and he couldn't have done a better job if I had been on his shoulder all day.

It has inspired me to do more work myself, and I am using Aye Gardening to help me with that, absolutely delighted!"
 
 
Team:
Pablo
 
 
 


Review 2 May 2017
Recommended by customer in KT6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
51.3973, -0.3089
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Landscaping including decking, patio, fencing, and artificial grass

"It has been a pleasure working with Ayegardening. Even though it was a small project the attention to detail by Aye and Susan was fantastic. The quality of work was outstanding and everyone from Ayegardening was helpful and friendly. Really enjoyed working with the team who created for us a really lovely garden to enjoy
"
 
 
Team:
Susan, Aye, Matt
 
 
 


Review 13 Apr 2017
Recommended by customer in KT22
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.2947, -0.3526
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ayegardening have been fantastic
 
Cost: £170
 

"Susan talked me through what I would need and I felt really safe in their hands from the offset. Pablo can to do our garden maintenance, he was professional and knowledgeable. Ayegardening did a fantastic job and I would definitely use them again."
 
 

The Ayegardening Team
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Susan Pablo
 
 
 


Review 30 Jun 2016
Recommended by customer in KT22
51.2965, -0.3274
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Landscaping of front and back garden

"Fantastic experience, loved every minute of seeing my new gardens come to life. Wonderful team with excellent knowledge. Will definitely be very proudly recommending them to everyone I know. What a lovely company and a very lucky find for my family and I."
 
 
 
 


Review 5 May 2016
Recommended by customer in TW11
51.4213, -0.3248
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace panel fencing

"Quotation was sensible, and two workers arrived promptly, and took only 75 minutes to replace 7 fence panels at the foot of our garden. This included cutting one to size to fit a narrow space. A straightforward and professional job with attractive result, with which we are very happy."
 
 
 
 


Review 23 Mar 2016
Recommended by customer in KT15
51.3464, -0.4985
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fence built

"Great work from Aye Gardening, from initial visit to written quote by email to final fence. All very friendly and reliable and fantastic finished fence. I would recommend them and will use them again. Thank you"
 
 
 
 

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