Willowbank Landscapes

6 Gourdie Street
Dundee
Angus
DD2 4RP

56.4756, -3.0396

Landscaping

Listed under:  Gardeners / Gardening / Garden Maintenance, Landscapers / Landscaping
98% recommended   Rating 9.9/10
106 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 106 reviews since 2007
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very good. "   more
 
" Made a really good job. Worked hard and tidied up behind them. Would have no hesitation in using them again. "   more
 
" Workmen very good and competent. They worked hard, didn't ever stop for lunch break. The whole job was carried out efficiently and completed in 3 days. They kept me informed how they were getting on...."   more
 
" Brian was very friendly and worked very hard he completed the job to a very high standard and also finished quicker than expected which was reflected in the final price I am very happy with his work a...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 4
arrived 3
basis 2
brain 2
Brian 13
Brians 2
chap 2
class 4
Cleaned 2
communication 2
competent 2
cut 2
Delighted 2
didnt 2
efficient 4
efficiently 6
excellent 15
Extremely 2
family 4
finished 4
friendly 7
friends 7
garden 10
good 24
great 5
happy 13
hard 17
helpful 5
man 3
manner 8
pleasant 20
pleased 7
polite 6
professional 10
quick 3
quickly 4
really 4
recommend 13
recommending 3
satisfactory 4
satisfied 6
service 6
standard 10
stated 3
tidied 5
tidy 6
turned 4
value 5
worker 4
working 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 4 Oct 2018
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4768, -2.8846
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General gardening work
Painting fences.
 
Cost: £615

"Very good. "
 
 
 
 
Team:
Brian
 
 
 


Review 10 Sep 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4758, -2.9035
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint garden shed and fence.
 
Cost: £180

"Made a really good job. Worked hard and tidied up behind them. Would have no hesitation in using them again. "
 
 
 
 
Team:
Brian
 
 
 


Review 5 Sep 2018
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4768, -2.8846
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Landscaping of front and back garden.
Preparing both back and front and laying membrane and stones 5 ton for front and 8 ton for back.
 
Cost: £460

"Workmen very good and competent. They worked hard, didn't ever stop for lunch break.
The whole job was carried out efficiently and completed in 3 days. They kept me informed how they were getting on. I would have no hesitation in recommending their service to friends.
They did a great job."
 
 
 
 
Team:
Brian
 
 
 


Review 3 Sep 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4726, -3.0460
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing garden of stump and overgrown grass/weeds Tidy up edges, path and border.
 
Cost: £140

"Brian was very friendly and worked very hard he completed the job to a very high standard and also finished quicker than expected which was reflected in the final price I am very happy with his work and intend to keep using his services. "
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 28 Aug 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4762, -2.9059
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming of large hedge.
 
Cost: £190

"The work was carried out timeously and of excellent standard.
I would, without hesitation, recommend this company. "
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 21 Aug 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4680, -2.8833
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut grass, weed and generally tidy garden.
 
Cost: £180

"Worked hard and made a very good job."
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 3 Aug 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4852, -2.8095
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut a long beads hedges, box hedges and various shrubs. Tided up and removed all debris.
 
Cost: £280

"Turned up on time, did the agreed work for an agreed price. This is now the second time I have used Brian for this type of work. "
 
 
 
 
Team:
Paul Boyce Mark
 
 
 


Review 31 Jul 2018
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4668, -3.0174
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Weeding overgrown garden.
 
Cost: £180

"Work done as well a cheerfully as always."
 
 
 
 
Team:
Brian
 
 
 


Review 9 Jul 2018
No Recommendation by customer in DD1
 I have known this business: 1 - 5 years  56.4625, -2.9893
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Maintenance work.
 

"Well done."
 
 
 
 
Team:
Brian
 
 
 


Review 14 Jun 2018
Recommended by customer in DD3
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4860, -2.9998
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tidying of my messy garden. Workd hard & quick.
 
Cost: £100

"Very pleasant man did my garden the same day as he gave me my estimate; And would recommend him to family and friend."
 
 
 
 
Team:
Brain
 
 
 


Review 14 Jun 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4758, -2.9035
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Weed garden, patio and chips.
 
Cost: £270

"They worked really hard for a day and a half. Delighted with the work and use them on a regular basis."
 
 
 
 
Team:
Brian
 
 
 


Review 11 Jun 2018
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4668, -2.9781
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearance of an overgrown border and some landscaping/ tidying.
 
Cost: £90
 
 
Team:
Brain
 
 
 


Review 29 May 2018
Recommended by customer in DD2
 My Age: 70 + 
 I haven't used this business before 
56.4756, -3.0396
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut my grass.
Happy with work done.
 
Cost: £20

"He came to cut my grass 2 days back.
Happy with work done."
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 14 May 2018
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
56.4668, -3.0174
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tidy garden.
Need 2 time gas to get rid of.
Dandelions, cut and needed as necessary, cleared pond and purch treatment for same.
 
Cost: £200

"As always work done to a high standard.
As always pleasant and polite.
Would recommend Brian to friends."
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 30 Apr 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4758, -2.9035
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Weeding garden.
 
Cost: £140

"Really happy with the weeding in the garden.
They also tidied my chipped area and drive which was very helpful.
Use them on a regular basis because I am pleased with the job they do."
 
 
 
 
Team:
Brian
 
 
 


Review 28 Nov 2017
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4668, -3.0174
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very pleasant workmen. Garden cleaned and tidied up for the winter.
 
Cost: £200

"Totally satisfied to see them in the spring. "
 
 
 
 
Team:
Brian
 
 
 


Review 17 Nov 2017
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4569, -3.0583
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General garden work - tidy up borders, trim shrubs and other bushes, trim holly tree.
 
Cost: £510

"Great work arrived at the agreed time, did the agreed work,for the agreed price. Cleaned up everything afterwords. Garden hasn't been this tidy for years. This is the first time I have used Brian, but it won't be the last. "
 
 
 
 
Team:
Brian
 
 
 


Review 9 Nov 2017
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4856, -2.9864
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Removal of two large magnolia shrubs. Trim and tiny eucalyptus tree and hedge. Remove all materials
 
Cost: £280

"Friendly, Hardworking team. Left site immaculate to our complete satisfaction. No damage to existing planting"
 
 
 
 
Team:
Brian
 
 
 


Review 19 Oct 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4741, -3.0313
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut back hedges and tidied up and cleared away.
 
Cost: £128

"Surprised turned up in poor weather with heavy rain. Good job done. Tidied cuttings and took away."
 
 
 
 
Team:
Brian Mcconnachie
 
 
 


Review 25 Sep 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4758, -2.9035
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trim bushes and tidy garden.
 
Cost: £480

"Staff turned up when they said they would. They were pleasant and friendly and explained what they were to carry out."
 
 
 
 
Team:
Brian Mcconnachie
 
 
 

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