Premium Artificial Grass

Enterprise House, 36 Essex Road
Stevenage
Hertfordshire
SG1 3EX

51.9165, -0.2128

Landscaping

Listed under:  Landscapers / Landscaping
100% recommended   Rating 10/10
24 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 24 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Premium Artificial Grass have just completed the transformation of my back garden and I must say it is absolutely fantastic. From start to finish I could not fault the service starting with a visit t...."   more
 
" So pleased. Professional, swift and clean. The end product looks amazing, the children are going to love it. Definitely will be getting them back for more work and highly recommended."   more
 
" I am extremely pleased with my new lawn, Justin was able to install it before the original estimated date and I am very glad he did, he provided a very professional service, I would not hesitate to re...."   more
 
" Our lawn looks stunning thanks to Justin and his crew. The job was completed to a high standard and the professionalism was outstanding. Everyone worked constantly, arriving early and working a whol...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 2
amazing 4
arrived 3
Artificial 11
best 3
better 2
class 2
clean 3
clearly 2
companies 2
considerate 2
Definitely 4
delighted 3
detail 2
disappointed 2
excellent 6
experience 3
extremely 4
fantastic 4
finish 3
finished 3
friendly 3
garden 6
Good 4
Grass 16
great 8
guys 3
happy 3
hard 5
highly 8
Justin 14
lawn 4
lawns 3
looks 6
love 3
pleased 3
pleasure 3
Premium 8
product 3
Professional 11
professionalism 3
quality 4
recommend 12
recommended 5
service 9
standard 4
team 12
Thanks 5
tidy 5
transformed 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Dec 2017
Recommended by customer in SG18
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.0861, -0.2647
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Artificial Putting Green and artificial grass surround installed, new pathway and drainage
 
Cost: £5865
 

"Premium Artificial Grass have just completed the transformation of my back garden and I must say it is absolutely fantastic. From start to finish I could not fault the service starting with a visit to my home and an explanation of all the options available right through to the completion of the work. Justin and his team were friendly, professional, hard working and very thorough in all aspects of the job keeping me updated on how the work was progressing. I would recommend PAG to anybody first class service. Thanks Guys."
 
 
Team:
Justin, Pete, Matt,
 
 
 


Review 1 Sep 2017
Recommended by customer in LU1

 I'm: Male 

51.8739, -0.4116
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We are a school in Luton and had a couple of areas that needed brightening up. So we had Premium Artificial Grass come out and lay some artificial turf down

"So pleased. Professional, swift and clean.
The end product looks amazing, the children are going to love it.
Definitely will be getting them back for more work and highly recommended."
 
 
Team:
Justin Brons and his fab team
 
 
 


Review 14 Jun 2017
Recommended by customer in SG1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.9140, -0.1913
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install and Supply Premium Majestic Artificial Grass
 
Cost: £2088
 

"I am extremely pleased with my new lawn, Justin was able to install it before the original estimated date and I am very glad he did, he provided a very professional service, I would not hesitate to recommend Premium Artificial Grass Ltd."
 
 
Team:
Justin & Emma Brown
 
 
 


Review 21 May 2017
Recommended by customer in SG18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.0904, -0.2643
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laying artificial grass in our back garden
 
Cost: £4000
 

"Our lawn looks stunning thanks to Justin and his crew. The job was completed to a high standard and the professionalism was outstanding. Everyone worked constantly, arriving early and working a whole day. They were tidy and meticulous to detail.
A lovely bunch of lads, it was a pleasure to have them around. All our friends and family have said that the lawn looks amazing and transformed our garden. It's soft and springy and great to lie on. We couldn't be happier. Highly recommended.
Ritz & Irene, May 2017"
 
 
Team:
Justin and all his team
 
 
 


Review 17 May 2017
Recommended by customer in AL5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.8232, -0.3526
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Artificial grass laid in garden.

"We were extremely pleased with the service throughout the fitting and delighted with the finished product.

Would not hesitate to recommend."
 
 
 
 


Review 12 Dec 2016
Recommended by customer in SG2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.8819, -0.1648
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of old artificial grass and decorative stones, laying new foundations with drainage and laying of new, high quality artificial grass to the back and side of house.
 
Cost: £2000
 

"Very happy with the work completed - after the initial meeting, Justin recommended delaying the work to get the grass at a better price, which suited me fine. When the time came to fit the grass, the work was completed with the minimum of fuss and all left clean and tidy. Friends who have since visited didn't even realise the grass was artificial and had to go out to touch it to check. Good price, even better service."
 
 

your low maintenance garden
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Justin
 
 
 


Review 20 Jul 2016
Recommended by customer in al15
51.7469, -0.3060
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Layed artificial lawn

"Justin and his team are one of the most proffesional tradesmen I have had the pleasure to meet. The job they completed was excellent and they arrived on time and completed the job in the time they said. Their workmenship was excellent and i would highly recommend them to anyone. The service from start to finish was first class, they guys worked solid through one of the hottest days of the year..i take my hat off to them, most workers would have given up but not this team.The completed job looks amazing, they have transformed the garden and now make it place we will all enjoy."
 
 
 
 


Review 15 Jul 2016
Recommended by customer in Hp25
51.7639, -0.4691
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Artifical lawn supplied and fitted

"Excellent service, very hard working team , great explanation of all works carried out , good value for money, beautifully finished luscious green lawn , very very highly recommended "
 
 
 
 


Review 15 Jul 2016
Recommended by customer in AL9
51.7368, -0.2216
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Artifical grass on 2 x lawns

"An excellent job carried out by a professional, friendly, hardworking team. Not even the rain stopped them. A first class service right from the original consultation through to completion. We are delighted with our new grass, it looks so real and has transformed our garden "
 
 
 
 


Review 26 Jun 2016
Recommended by customer in SG1
51.9089, -0.1909
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Artificial Grass

"Just had our circular lawn replaced by Premium Artificial Grass that looks quite stunning. Hardworking and professional team that I would recommend to anyone."
 
 
 
   Business Reply:

Thanks so much for your kind words, it was a pleasure working for you.
 

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