Raymond Patterson Painter & Decorator

23 Merse Avenue
Kirkcudbright
Dumfries & Galloway
DG6 4RN

54.8425, -4.0525

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating 10/10
11 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 11 reviews since 2015
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We have used Raymond on numerous occasions in our home and have always been very happy with the exceptional standard of work. He is a very clean worker and is a perfectionist. We also feel the work ca...."   more
 
" Delighted. Excellent work as before. Very clean and tidy afterwards."   more
 
" Raymond Patterson was recommended to me four years ago by my cousin. This is the third time he's done work for me and I am very pleased with it. He is soon to do another job for me."   more
 
" An excellent job in all respects."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 83%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 0%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

attention 3
clean 2
Delighted 2
detail 3
Excellent 3
exceptional 2
good 2
great 3
happy 2
Patterson 3
professionalism 2
Raymond 6
standard 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Feb 2019
Recommended by customer in DG6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
54.8369, -4.0420
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hall, stairs and landing, stripped prepared, papered painted all woodwork primed and painted. Staircase, sanded and re-varnished
 
Cost: £1243

"We have used Raymond on numerous occasions in our home and have always been very happy with the exceptional standard of work. He is a very clean worker and is a perfectionist. We also feel the work carried out is great value for money. "
 
 
 
 
 
 


Review 7 Dec 2018
Recommended by customer in DG5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
54.8630, -3.7862
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Redecoration of kitchen and utility room.
 
Cost: £791

"Delighted.
Excellent work as before.
Very clean and tidy afterwards."
 
 
 
 
 
 


Review 11 Apr 2018
Recommended by customer in DG5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
54.8630, -3.7862
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Redecoration of hall, stairs, landing, clock room and bathroom.
 
Cost: £1443

"Raymond Patterson was recommended to me four years ago by my cousin.
This is the third time he's done work for me and I am very pleased with it.
He is soon to do another job for me."
 
 
 
 
 
 


Review 2 Feb 2018
Recommended by customer in DG6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
54.8392, -4.0459
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decorating lounge and staircase.
 
Cost: £543

"An excellent job in all respects."
 
 
 
 
 
 


Review 23 Feb 2017
Recommended by customer in DG7
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
54.9593, -3.9611
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Freshening kitchen, cloakroom toilet and utility room.
 

"Raymond Patterson is an excellent painter & decorator. Raymond's professionalism and attention to detail is first class. "
 
 
 
 
 
 


Review 28 Jul 2016
Recommended by customer in DG7
54.9262, -3.8658
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Power washing exterior walls of house. Preparing surfaces for repainting. Applying multiple coats of white exterior paint.
 

"The whole job was carried out with total professionalism. Mr. Patterson worked with great attention to detail, and was happy to answer all of our questions. A really good job, carried out to the highest standards - he was an absolute pleasure to have onsite."
 
 
 
 
 
 


Review 28 May 2015
Recommended by customer in DG7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
54.9378, -3.9298
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prep. of exterior walls & wood work. Painting of above. Painting of living room walls & wood work. Painting of new window surrounds.
 
Cost: £2205

"Very efficient, careful work completed to a high standard. Delighted with the finished result."
 
 
 
 
 
 


Review 23 Apr 2015
Recommended by customer in DG7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
54.8516, -4.1493
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip old paper, line paper onto wall. Prime new wood on skirt & paint gloss. Emulsion wall.
 
Cost: £436

"Raymond has worked for our family for about 8 years. Very high standard of work & great person to do any form of decoration good eye for colours."
 
 
 
 
Team:
Raymond Patterson
 
 
 


Review 1 Apr 2015
Recommended by customer in DG6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
54.8002, -3.9094
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decorating/painting of own home and holiday cottages during 2015. Most recent work was on holiday cottage.
 
Cost: £587

"Raymond has been our only painter/decorator for a number of years, working on our own home and holiday cottages. He has exceptional attention to detail and high standard. Pleasant to have around, professional, explains options well delivers on time. We won’t use anyone else."
 
 
 
 
Team:
Raymond
 
 
 


Review 31 Mar 2015
Recommended by customer in DG6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
54.8319, -4.0551
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual painting parts of large self catering holiday home.
 
Cost: £1693

"Raymond, together with all other trades has to undertake the agreed annual schedule of maintenance & improvement in a given time frame between lets. This he does to our entire satisfaction."
 
 
 
 
 
 


Review 24 Mar 2015
Recommended by customer in DG6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
54.8421, -4.0429
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House exterior paintwork, living room papered & painted.
 
Cost: £944

"Work carried out to a high standard very satisfied."
 
 
 
 
 
 

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