Jonathan Miller Decorating

50 The Street, Old Costessey
Norwich
Norfolk
NR8 5DD

52.6620, 1.2137

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating, Property Maintenance
100% recommended   Rating 9.8/10
23 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.8/10 Overall Rating 9.8/10
Based on 23 reviews since 2010
 
 
 
Quality
9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy
9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service
9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value
9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very good work and I was very happy that him. Millar helped me select the paint colour."   more
 
" A good professional job carried out with the minimum of fuss or bother always helpful and cheerful would engage him again for painting & decorating."   more
 
" We are very happy with the standard of work."   more
 
" Jonathan is polite, friendly & professional. He was always dressed neat & tidily wearing on the shirt bearing his company logo also displayed his professional approach. His workmanship was of a high s...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 62%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 43%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

clean 3
decorator 2
displayed 2
disruption 2
Excellent 3
friend 2
friendly 5
friends 2
good 5
happy 4
helpful 3
Jonathan 5
Jonathan`s 2
minimum 2
painting 2
pleasant 2
pleased 6
professional 6
recommendation 2
reliable 3
result 3
satisfied 2
services 2
standard 5
tidy 3
workmanship 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 28 Mar 2012
Recommended by customer in NR10
52.7435, 1.2567
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £205

"Very good work and I was very happy that him. Millar helped me select the paint colour."
 
 
 
 
 
 


Review 12 Mar 2012
Recommended by customer in NR8
52.6829, 1.1920
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £225
 
 
 
 


Review 13 Feb 2012
Recommended by customer in NR10
52.7282, 1.2478
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Painting outside of a 4 bedroom house all windows, door etc.
 

"A good professional job carried out with the minimum of fuss or bother always helpful and cheerful would engage him again for painting & decorating."
 
 
 
 
 
 


Review 8 Feb 2012
Recommended by customer in NR8
52.6780, 1.2052
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Strip off old wallpaper. Paint skirtings. Take off radiator repaint, re-paper walls.
 
Cost: £310

"We are very happy with the standard of work."
 
 
 
 
 
 


Review 31 Oct 2011
Recommended by customer in NR10
52.6900, 1.2830
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Decorate internal walls, ceilings doors & woodwork of 3 bedroom detached house.
 
Cost: £2270

"Jonathan is polite, friendly & professional. He was always dressed neat & tidily wearing on the shirt bearing his company logo also displayed his professional approach. His workmanship was of a high standard and we had no concerns at leaving him alone in our house. A pleasant experience."
 
 
 
 
 
 


Review 2 Oct 2011
Recommended by customer in NR10
52.7167, 1.2087
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Decorating
 
Cost: £1145

"Excellent work"
 
 
 
 
 
 


Review 7 Aug 2011
Recommended by customer in NR8
52.6836, 1.1906
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Redecorating kitchen / utility room. Decorating / wall papering bedroom.
 
Cost: £480

"This work was completed to a high standard in a professional pleasant manner by a capable and helpful decorator."
 
 
 
 
 
 


Review 28 Jul 2011
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £570

"We are very pleased with the standard of workmanship displayed during the painting of the outside of our house. Jonathan is very considerate keeping any disruption to an absolute minimum, and he is clean and tidy, unusual these days! We will use his services again and have no hesitation in recommending his work to anyone! Delighted, thank you!"
 
 
 
 
 
 


Review 14 Jul 2011
Recommended by customer in NR8
52.6866, 1.2067
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cost: £30

"Impressed: good & acceptable workmanship & personality."
 
 
 
 
 
 


Review 4 Jun 2011
Recommended by customer in NR6
52.6637, 1.2757
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"Very happy with work and very satisfied."
 
 
 
 
 
 


Review 12 Apr 2011
Recommended by customer in NR10
52.7187, 1.2140
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

"None beyond saying first class in every way."
 
 
 
 
 
 


Review 8 Apr 2011
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Painting & preparing living room and downstairs toilet.
 
Cost: £399
 
 
 
 


Review 18 Mar 2011
Recommended by customer in NR8
52.6619, 1.2172
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

" This decorator does an excellent job and we are always pleased with the result. I have recommended him to a friend who has since employed him and she said she would not have anyone else. "
 
 
 
 
 


Review 17 Mar 2011
Recommended by customer in NR8
52.6794, 1.2114
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Painted fascia and bargeboards

" We are very pleased with Jonathan's workmanship; he painted our fascia and bargeboards, restoring them to their original condition. Jonathan was professional yet friendly, reliable, thorough and very reasonably priced. We will definitely call on Jonathan's services again as we are extremely satisfied with the end result. "
 
 
 
 


Review 8 Feb 2011
Recommended by customer in NR3
52.6314, 1.2974
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Bathroom, kitchen, lobby, ceilings, walls, woodwork. 18 Mandells Court, Norwich.
 
Cost: £363
 

" Through a personal recommendation via friends and very much appreciated as done several properties. Surpassed expectations! "
 
 
 
 


Review 31 Jan 2011
Recommended by customer in NR8
52.6835, 1.1996
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
Cost: £480
 

" We find Jonathan completely reliable and trustworthy. Indeed, we have gone on holiday and left the house keys with Jonathan to come in and decorate in our absence. We are always very satisfied with his work and he always leaves everything clean and tidy. We would not hesitate to recommend him. "
 
 
 
 


Review 28 Jan 2011
Recommended by customer in NR13
52.6118, 1.5191
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

" "
 
 
 
 


Review 20 Jan 2011
Recommended by customer in NR8
52.6643, 1.2166
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
 
Cost: £200
 

" I am very pleased with his workmanship and quality of service. "
 
 
 
 


Review 18 Jan 2011
Recommended by customer in NR1
52.6227, 1.2901
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Painting and decorating sitting room, dining room, bathroom and bedroom
 
Cost: £900
 

" An excellent job, I was really pleased with the end result "
 
 
 
 


Review 16 Jan 2011
Recommended by customer in NR13
52.6486, 1.4746
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Interior and exterior paintwork

" Very friendly and professional "
 
 
 
 

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