Stop Pest co.uk

28 Spencer Avenue, Gorleston
Great Yarmouth
Norfolk
NR31 7BH

52.5805, 1.7198

Pest Control

Listed under:  Pest Control
100% recommended   Rating 10/10
16 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 16 reviews since 2013
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very efficient, very timely, very good and reasonably priced for a very difficult task.. Not used before but highly recommend. Fitted us in straight away as wasps were becoming an issue."   more
 
" Excellent first rate service. I called late afternoon and they were here by teatime. Explained the service to be provided and checked area thoroughly. A business card & invoice provided. If there were...."   more
 
" Very friendly came same day very reasonable price. Would definitely rec’d."   more
 
" Very pleased!"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 85%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

definitely 2
efficient 3
Excellent 4
Explained 3
friendly 2
good 2
highly 2
just 2
man 2
problems 2
professional 2
prompt 2
recommend 3
recommended 2
service 5
wasps 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 14 Aug 2015
Recommended by customer in NR31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.5882, 1.6777
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tackled 3 wasps nests.
 
Cost: £45
 

"Very efficient, very timely, very good and reasonably priced for a very difficult task..
Not used before but highly recommend. Fitted us in straight away as wasps were becoming an issue."
 
 
Team:
Excellent job. Thankyou.
 
 
 


Review 29 Jul 2015
Recommended by customer in nr31
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5687, 1.6668
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wasp nest removal
 
Cost: £35
 

"Excellent first rate service. I called late afternoon and they were here by teatime. Explained the service to be provided and checked area thoroughly. A business card & invoice provided. If there were any problems or reoccuring wasps i was told to just call. Next morn there were still a few pesky wasps who had found another point of entry-phoned first thing and they were back in early afternoon. Nothing was a problem. Very impressed-will definitely recommend & use again in future if needed. Thank you very much. Marianne"
 
 
Team:
REUBEN GRAHAM
 
 
 


Review 30 Oct 2013
Recommended by customer in NR32
52.4811, 1.7246
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treat wasp nest.
 
Cost: £35
 
 
 
 


Review 28 Oct 2013
Recommended by customer in NR29
52.7098, 1.6355
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treat 4 bedroom house for fleas.
 
Cost: £65

"Very pleased!"
 
 
 
 
 
 


Review 28 Oct 2013
Recommended by customer in NR29
52.7092, 1.6319
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treat wasp nest.
 
Cost: £35

"Very friendly came same day very reasonable price. Would definitely rec’d."
 
 
 
 
 
 


Review 23 Sep 2013
Recommended by customer in NR14
52.5331, 1.4901
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treat wasp nest.
 
Cost: £45

"Very efficient & informative."
 
 
 
 
 
 


Review 13 Sep 2013
Recommended by customer in NR13
52.5826, 1.5319
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treat for fleas.
 
Cost: £60

"Very friendly and professional. Explained treatment and recommended cats flea treatment as spot on fleas becoming immune. Confirmed “any problems or question’s just call”. Already recommended to others."
 
 
 
 
 
 


Review 11 Sep 2013
Recommended by customer in NR34
52.4543, 1.5695
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treat wasp nest.
 
Cost: £35

"Excellent, speedy service. Which highly recommend."
 
 
 
 
 
 


Review 9 Sep 2013
Recommended by customer in NR29
52.6982, 1.6853
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treat wasp nest.
 
Cost: £45

"Very good caring service."
 
 
 
 
 
 


Review 2 Sep 2013
Recommended by customer in NR33
52.4546, 1.7337
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treat fleas
 
Cost: £55

"Tidy, efficient and prompt."
 
 
 
 
 
 

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