KC Plumbing & Decorating Services

2a Cyprus Road
Attleborough
Norfolk
NR17 2EF

52.5189, 1.0126

Plumber

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Painters & Decorators / Painting & Decorating, Plumbers / Plumbing, Plumbing Specialists, Radiators, Tilers / Tiling / Grouting
100% recommended   Rating 9.9/10
82 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 82 reviews since 2014
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Karen and Michele are very professional and approachable, they want to a very high standard. We have been really pleased with the quality of the work, particularly as it's an old house with a few cha...."   more
 
" Very professional attitude and workmanship."   more
 
" Excellent service as always."   more
 
" Always punctual, honest, friendly, respectful, understands every aspect of her craft. Thoroughly trustworthy. Works to an extremely high standard flawless. You won't find a better trades person.(and...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 96%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 86%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

aspect 5
attention 7
better 6
clean 11
clearly 4
competitively 5
courteous 4
craft 4
decorating 6
definitely 4
detail 8
Discussed 4
efficient 10
efficiently 5
Excellent 13
experienced 4
explained 5
fault 4
faultless 5
finish 7
finished 4
friendly 14
friends 4
good 13
happy 6
helpful 6
highly 14
honest 9
Karen 29
knowledgeable 7
old 5
person 6
Pleasant 5
pleased 7
plumber 5
plumbing 10
professional 12
promptly 5
punctual 9
quality 5
recommend 15
reliable 5
service 8
skilled 7
standard 11
tidy 13
trades 5
trustworthy 10
wont 5
Working 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 26 Mar 2018
Recommended by customer in NR17
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.5149, 1.0207
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting and decorating an old Victorian house following a move in.
Due to me age of the property the walls and ceilings were quite uneven.
 

"Karen and Michele are very professional and approachable, they want to a very high standard.
We have been really pleased with the quality of the work, particularly as it's an old house with a few challenges.
We would definitely recommend KC Plumbing and we will continue to use them in the future."
 
 
 
 
Team:
Karen Michele
 
 
 


Review 9 Mar 2018
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
52.6064, 1.2852
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decorate bedroom remove wallpaper, living paper and paint.
 

"Very professional attitude and workmanship."
 
 
 
 
 
 


Review 9 Feb 2018
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.6180, 1.2533
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency call out. Leaking pipe. Replaced pipe behind sink.
 
Cost: £55

"Excellent service as always."
 
 
 
 
 
 


Review 6 Feb 2018
Recommended by customer in NR18
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.5689, 1.1126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting 4 windows and wax-staining 4 garden room doors.
 

"Always punctual, honest, friendly, respectful, understands every aspect of her craft.
Thoroughly trustworthy.
Works to an extremely high standard flawless. You won't find a better trades person.(and competitively priced!)
"
 
 
 
 
 
 


Review 30 Jan 2018
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6169, 1.2898
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fix flushing mechanism in a cistern on toilet.
To replace faulty taps on basin.
 

"Excellent service throughout.
Katen arrived promptly, explained everything and completed the work to a high standard.
We are very happy to have found such a fantastic plumbing and decorating service."
 
 
 
 
 
 


Review 26 Jan 2018
Recommended by customer in NR9

 I'm: Male 

52.5773, 0.9862
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-grouting of shower removal and replacement of sealant.
 
Cost: £244
 

"KC Plumbing were efficient and customer friendly from the first telephone conversation and throughout the work undertaken.

We are more than satisfied with the finished article and will have no hesitation in recommending them to others."
 
 
Team:
Karen Craig
 
 
 


Review 10 Jan 2018
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.5792, 1.1190
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of hall and kitchen and wall painting of bedroom.
 
Cost: £700

"Very impressed wall work. Completed on time and to a very high standard. Would definitely use again."
 
 
 
 
 
 


Review 23 Dec 2017
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.5689, 1.1126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decoration of internal woodwork
 
Cost: £605
 

"Karen has decorated my entire house, both inside and out. It's an old property with a history of damp and it needs knowledgeable and sympathetic treatment. Karen understands every aspect of her trade and is the ideal person to undertake such a job. She is punctual, reliable, highly skilled, honest, friendly, respectful, flexible and trustworthy. Other than a break for lunch, she doesn't stop working and is competitively priced. She also does plumbing and tiling to the highest standard. Her work is faultless. You won't find a better trades person."
 
 
Team:
KC Plumbing and decorating services
 
 
 


Review 24 Nov 2017
Recommended by customer in PE36
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.9457, 0.4975
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Change radiator for towel rail in new position.
 
Cost: £175

"Thought about it for a long time as I knew it would be tricky it move pipes.Now it has transformed the room. Everything left ready for me to decorate. Very pleased."
 
 
 
 
Team:
Karen
 
 
 


Review 24 Nov 2017
Recommended by customer in NR1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6213, 1.2945
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tile large shower enclosure and bathroom floor.
 
Cost: £750

"Tiled with large tiles. Care given to uniformity of joints to compensate for untrue walls."
 
 
 
 
Team:
Karen
 
 
 


Review 12 Nov 2017
Recommended by customer in NR9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5804, 0.9883
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hall, stairway and landing walls and ceilings made good and painted following a flood due to leaking hot water cylinder.
 
Cost: £540
 

"Karen and Michele made the whole process stress free. Popping round to quote within a couple of days of original contact. Providing a potential start date which was quite fortunate due to the fact that they had a rare window of opportunity following another job falling through!

Karen did a great job of the painting and also making good some noticeable water damage on the stairwell. Upon completion area left clean and tidy."
 
 
Team:
Karen & Michele
 
 
 


Review 3 Nov 2017
Recommended by customer in NR17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.5172, 1.0033
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cistern works and replaced.
 
Cost: £70

"Had previously tried 2 other repairs but in the end they didn't work and syphon diaphragm was needed to make repair viable. Cistern is 20 years old and now works properly again."
 
 
 
 
Team:
Karen Craig Michelle
 
 
 


Review 24 Oct 2017
Recommended by customer in NR3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6368, 1.3077
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint bedroom in newly plastered room. Fitted skirting board and painted all woodwork.
 
Cost: £650

"Professional finish has transformed the room. I am planning to have her back to paint the hall and stairs. Always left the house spotless at the end of the day."
 
 
 
 
 
 


Review 9 Oct 2017
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.5689, 1.1126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prepping and painting of external walls of house plus repairing leaking soil stack, applying bitumen to lower areas and emptying guttering.
 
Cost: £975

"Highly skilled, experienced, knowledgeable. Understands every aspect of her craft and implements it without fault, in good time and competitively priced. Punctual, Honest, Trustworthy. You won't find a better trades-person"
 
 
 
 
 
 


Review 15 Sep 2017
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.5689, 1.1126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting a garden room, removing paint from some doors, prepping and waxing and staining them.
 
Cost: £734

"Highly skilled, experienced knowledgeable. Understand every aspect of her craft and
implements to without fault, in good time and competitively priced. punctual, honest, trustworthy. Cleans up at the end of each day. You won't find a better trades person.
"
 
 
 
 
 
 


Review 11 Sep 2017
Recommended by customer in NR18
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.5689, 1.1126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prepping and decoration of a hall.
 
Cost: £473

"Highly skilled, experienced, knowledgeable. Understands every aspect of her craft and implements it without fault, in good time and competitively priced. Punctual, Honest, Trustworthy. You won't find a better trades-person. "
 
 
 
 
 
 


Review 29 Aug 2017
Recommended by customer in NR18
52.5689, 1.1126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prepping and decorating a toilet and utility room.
 
Cost: £752

"Reliable, honest, punctual, trustworthy, highly skilled, experienced, works quickly and carefully, friendly, knowledgeable, faultless finish, attention to detail. Also is a very good plumber. "
 
 
 
 
 
 


Review 10 Aug 2017
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tile downstairs toilet and hall floor and install toilet and basin pedestal.
 
Cost: £1775

"Friendly, reliable, honest, trustworthy, knowledge, tidy, highly skilled, close attentive to detail, professional, respectful. Liases clearly with the client at every step of the way. The standard of the finish is faultless. Highly recommended."
 
 
 
 
Team:
2
 
 
 


Review 20 Jul 2017
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.5689, 1.1126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prepping and decorating a study and sanding and varnishing kitchen work top and prepping and pointing a door frame.
 
Cost: £812

"Faultless work. Punctual, honest, trustworthy, attention to detail, skilled, knowledgeable.
Thank you!"
 
 
 
 
 
 


Review 30 May 2017
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
52.5823, 0.9755
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting hall and stairwell plus doors.
 
Cost: £562
 
 
 
 

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