Scott White Heating and Plumbing

3 Memory Lane
Gatehouse Of Fleet
Dumfries and Galloway
DG7 2JF

54.8869, -4.1846

Plumber

Listed under:  Central Heating Engineers, Gas Engineers, Plumbers / Plumbing
100% recommended   Rating 10/10
6 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 6 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Picked the taps up from dumfries for me. Quick fitting. Friendly service."   more
 
" Work was completed timeously, very clean all items removed and left very organised, Work was undertaken to a high standard. "   more
 
" Excellent service. Prompt, tidy and professional 10/10. Would highly recommend."   more
 
" Scott is an excellent, heating engineer. Honest, courteous and responsive. Highly recommended. "   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Excellent 2
Friendly 2
Highly 3
Prompt 2
recommend 2
Scott 2
service 3
working 2
10/10 1
able 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 5 Jul 2017
Recommended by customer in DG7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
54.8823, -4.1830
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase and replace ensuite sink taps.
 
Cost: £40

"Picked the taps up from dumfries for me. Quick fitting. Friendly service."
 
 
 
 
 
 


Review 23 Jun 2017
Recommended by customer in DG1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
55.0963, -3.5718
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting family bathroom and en-suite after removing existing bath, sink, toilets and tiles. Similar work in cloakroom toilet downstairs.
 
Cost: £2000

"Work was completed timeously, very clean all items removed and left very organised,

Work was undertaken to a high standard. "
 
 
 
 
 
 


Review 20 Jun 2017
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
54.8824, -4.1886
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new boiler.
 
Cost: £2200

"Excellent service. Prompt, tidy and professional 10/10.
Would highly recommend."
 
 
 
 
Team:
Scott
 
 
 


Review 15 Jun 2017
Recommended by customer in DG7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
54.8826, -4.1796
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of new boiler and radiators. All pipe work from scratch. Bathroom and shower installation.
 

"Scott is an excellent, heating engineer.
Honest, courteous and responsive.
Highly recommended. "
 
 
 
 
Team:
Janet Berry Kevin Berry
 
 
 


Review 19 May 2017
Recommended by customer in DG6
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
54.8372, -4.0470
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed a pre purchased gas hob and also plumbed in a sink and working machine.
 
Cost: £95

"Scott was prompt and went the extra mile to ensure I was able to use both my hob and cooker.He installed my sink and at the same time connected my working machine, a job i hadn't even considered!"
 
 
 
 
 
 


Review 12 May 2017
Recommended by customer in CA18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
54.357779, -3.389618
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install new boiler sort existing plumbing fit the bathroom.
 

"Great workman fantastic service and very friendly makes you feel at ease when working in the house etc. Cannot recommend this tradesman.
Highly enough!!!"
 
 
 
 
Team:
Scott
 
 
 

Back to top

1