Aaron Stangroom Home Improvements

63 Ormesby Road, Badersfield
Norwich
Norfo
NR10 5JY

52.7638, 1.3432

Property Maintenance

Listed under:  Conservatories, Conservatory roofs, Door Repairs, Doors, Double Glazing, Double Glazing Repairs, Fascias, Bargeboards & Soffits, Garage Doors, Glass / Glazier / Glazing, Glass Splashbacks, Gutters / Guttering, Plasterers / Plastering / Renderers / Rendering, Replacement Windows, Stud Walls, Tilers / Tiling, UPVC Windows & Doors, windows - Aluminium, windows - Timber, Windows / Window Fitters
100% recommended   Rating 10/10
36 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 36 reviews since 2016
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service and workmanship. Very happy with product and standard of work. Highly recommended! "   more
 
" very friendly!"   more
 
" Superb service as we were out of the country at the time of installation. Cleaned surfaces and well pleased with results. "   more
 
" Aaron was very professional. He gave us a fair quote and completed the work to a great standard within the time agreed. I would recommend to others. Thanks. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 95%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Aaron 19
advice 2
agreed 2
bathroom 2
Cleaned 2
Didnt 2
door 3
efficient 3
efficiently 2
Excellent 6
extremely 2
finish 2
finished 3
floor 2
friendly 7
Good 9
great 6
happy 5
helpful 5
Highly 3
improvement 2
old 3
people 2
plaster 2
pleased 5
point 2
professional 5
properly 2
punctual 2
quality 3
Really 2
recommend 10
service 4
services 2
soon 3
standard 6
taken 3
Thank 2
tidy 5
tiles 2
value 3
visit 2
working 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Dec 2017
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6398, 1.3622
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plaster 3 walls in bathroom and tiled around bath and wall where sink and toilet are in ceramic tiles with mosaic border.
 
Cost: £405
 
 
Team:
Aaron Stangroom
 
 
 


Review 19 Dec 2017
Recommended by customer in NR10
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.7641, 1.3413
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply french door and and side screens. Cut out existing window to fit doors, plaster new reveals.

 
Cost: £1350

"Excellent service and workmanship. Very happy with product and standard of work. Highly recommended!

"
 
 
 
 
Team:
Aaron
 
 
 


Review 18 Dec 2017
Recommended by customer in NR21
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.8082, 0.8997
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New font door!
 

"very friendly!"
 
 
 
 
Team:
Aaron
 
 
 


Review 16 Nov 2017
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.7638, 1.3432
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laminate flooring fitted in downstairs hallway and toilet.
 
Cost: £260

"Superb service as we were out of the country at the time of installation. Cleaned surfaces and well pleased with results. "
 
 
 
 
Team:
Aaron
 
 
 


Review 14 Nov 2017
Recommended by customer in NR5
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6415, 1.2257
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove wood from 2 walls and skim 2 walls and fit bath panel.
 
Cost: £350

"Aaron was very professional. He gave us a fair quote and completed the work to a great standard within the time agreed. I would recommend to others. Thanks.
"
 
 
 
 
Team:
Aaron
 
 
 


Review 3 Nov 2017
Recommended by customer in NR7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6369, 1.3676
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit one UPVC front door, with letter box and brushed chrome handles.
 
Cost: £770

"Friendly, professional service. Quotation given in writing on request after a visit to measure up. Good value and extremely happy with outcome. Aaron even took old door away without extra charge. Great service, would highly recommend. "
 
 
 
 
 
 


Review 14 Sep 2017
Recommended by customer in NR2
 I have known this business: 5 - 10 years  52.6296, 1.2701
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 2 toughened seated units to exterior timber door.
 
Cost: £150

"Aaron gave me a free estimate, and completed the work within three weeks. He was friendly and efficient - it was very good to know I could trust him to do a good job."
 
 
 
 
Team:
Aaron
 
 
 


Review 16 Aug 2017
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
52.7638, 1.3432
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair roof leak.
 
Cost: £800

"Aside from a very reasonable price and the excellent quality of work, Aaron is really a very good bloke. "
 
 
 
 
Team:
Aaron Stangroom
 
 
 


Review 2 Aug 2017
Recommended by customer in NR14
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.5661, 1.3944
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and replace fascia and guttering and down pipe on the front of the house, with new rosewood fascia.
 
Cost: £2050

"Aaron completed the work agreed to a very high standard and a head of schedule.
Would definitely recommend him to others."
 
 
 
 
Team:
Aaron Stangroom
 
 
 


Review 24 Jul 2017
Recommended by customer in NR10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.7638, 1.3432
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit one composite front door, and replace fascia and guttering around front porch.
 
Cost: £1300

"Aaron has done another excellent job for us. Aaron fitted the front door to perfection as always and made sure the porch was secure etc as the old front door wasn't fitted or secured properly by the old people who had it fitted. Aaron is always tidy during working and when job is finished. We have no complaints about him or his work. "
 
 
 
 
Team:
Aaron Stangroom
 
 
 

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