Where reputations count.
storing.com Limited
Long Haydons, Rushden Road Bletsoe
Bedford
Bedfordshire
MK44 1QW
Removers - Removals Companies
Listed under:
Removers / Removal Companies, Storage
| Reputations are not built overnight | ||
| In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative. Look for firms with a commitment to asking for feedback - good or bad - from their customers. We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review. Ask the firm for their side of the story. | ||
| Code of Practice | ||
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Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.
They are the experts and you should be able to rely on them to help you make decisions.
These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect. |
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| Code of practice: 94% | ||
| Before the move, did your remover make you aware of the Code of Practice? | ||
| Description: 99% | ||
| Before the move, did your remover give you a clear description, price and timetable for the work to be carried out? | ||
| Loss or damage: 88% | ||
| Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage? | ||
| Claims timing: 76% | ||
| Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims? | ||
| Cancellation: 86% | ||
| Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges? | ||
| Protection options: 91% | ||
| Before the move, did your remover explain your insurance or other protection options? | ||
| Claims procedure: 76% | ||
| Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred? | ||
| You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case. Nobody's perfect and some customers may not be completely sure about the answer. It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you. A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on. | ||
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Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?
Amazing 25
Arrived 16
belongings 14
best 19
better 16
booking 15
boxes 15
Brilliant 39
care 23
careful 19
clear 15
collection 33
com 82
communication 13
courteous 20
customer 24
definitely 48
delivery 43
easy 39
efficient 112
excellent 159
experience 36
extremely 33
Fantastic 52
friendly 203
Good 108
Great 183
guys 94
happy 52
helpful 214
Highly 37
Jason 31
Mukesh 31
nice 30
Paul 64
pleased 31
polite 87
process 30
professional 113
prompt 30
quick 29
really 53
recommend 112
removal 32
service 314
storage 95
storing 89
team 67
Thank 120
Thanks 97
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| These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Reviews that match your Budget | ||
| There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs. | ||
| This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need. | ||
| Customer Reviews | ||
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