R & J Removals Ltd

Unit 12 Dynamic House, Stover Road
Yate
Bristol
BS37 5JN

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating R & J Removals Ltd 9.7/100
1143 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 1143 reviews since 2009
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.5/10 Value Rating 9.5
The price represents value for money
 
 
 
Recent Reviews 
 
" We asked R&J removals for a quote to move us to Yorkshire from Bristol. We received amazing service from start to finish. the initial quote was completed in a professional manner and the team were ver...."   more
 
" Excellent service. They came one day before move to pack. Very fast and efficient. We were recommended this company by a friend and as it turned out they were very local to where we lived. On the da...."   more
 
" I phoned and asked for a quote with a short notice date for completion, Matt came round as was brilliant, clear communication and was helpful in explaining any questions raised. Managed to squeeze us ...."   more
 
" Very professional company from start to finish, everything explained clearly beforehand"   more
 
 
About Us

Customer satisfaction is what we strive for, as one of Bristol's largest removal companies you can always rely on us to provide a professional cost efective removal service.
     
Customer Reviews
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Review 7 May 2024
Recommended by customer in DN5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We booked R&J removals to move us from Bristol to Yorkshire

"We asked R&J removals for a quote to move us to Yorkshire from Bristol. We received amazing service from start to finish. the initial quote was completed in a professional manner and the team were very polite. The move date kept moving and Matt and the team were amazing at understanding this and were more than willing to help us out by 'holding' the date, which is not normal practice, I believe. The flexibility in this really helped me deal with some of the stress of looking for a removal team at last minute.

When we actually moved, the team were friendly, professional, thorough and extremely helpful, they checked and double checked what was to be taken and what was to remain in the property. The arrived on time and were very cautious with our belongings. We did not get the keys to the new property till late so the team ket us in the loop with their plans to be able to off load at the new address. They arrived the next morning very promptly and were very cheery, professional and again, helpful and nothing was too much trouble. They even asked us at the end if there was anything that we needed moving to another room/upstairs before they left.

highly recommend R and J removals and 5 stars for all involved in our move!"
 
 
Team:
Matt (unable to recall the removal men, sorry but they were great)
 
 
 

Review 4 May 2024
Recommended by customer in HR2
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Domestic move from Yate to Hereford. Standard domestic items. Nothing special. Full packing service as well.

"Excellent service. They came one day before move to pack. Very fast and efficient.
We were recommended this company by a friend and as it turned out they were very local to where we lived.
On the day of move they turned up on time and were completed in about 3.5 hours.
They then left and we completed our cleaning before leaving. Drove the 55 miles to our new address and then set out to go and get the keys from an estate agent. As we travelled along the road about 2 miles away we passed the lorry coming the other way.
When we returned and opened up they quickly and efficiently put our goods into designated rooms and had left within 2.5 hours.
I would recommend their service."
 
 
 
 

Review 3 May 2024
Recommended by customer in Bs37
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Morning move the guys came round the day before to remove some bigger items to storage as access was restricted to the new property, 3 trips in total split over 3 days.

"I phoned and asked for a quote with a short notice date for completion, Matt came round as was brilliant, clear communication and was helpful in explaining any questions raised. Managed to squeeze us in on the day and was finished ahead of time. Great service and I would recommend to friends and family."
 
 
Team:
Great team and a pleasure to deal with. Thanks for making the day stress free
 
 
 

Review 3 May 2024
Recommended by customer in BS37
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Local move….1/2 mile

"Very professional company from start to finish, everything explained clearly beforehand"
 
 
 
 

Review 23 Apr 2024
Recommended by customer in BA2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A client hired me to move her mother from the Stoke Gifford Retirement village to a nursing home near Cribbs causeway - Stoke Gifford gave me your details and I called and spoke to a lovely chap who sorted out the movers quickly and efficiently - most impressed - thank you!

"Thank you for the fantastic service - courteous, respectful and helpful. I will use you again for any of my other clients in Bristol!"
 
 
Team:
I'm so sorry it happened months ago - I can't remember the names.
 
 
 

Review 10 Apr 2024
Recommended by customer in BS36
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move home

"The only thing I was disappointed with was loosing part of my deposit after a change of moving date set late on Friday afternoon and change done Monday morning. The rest of the move was handled very well.

Thank-you
Regards
Tim"
 
 
 
 

Review 10 Apr 2024
Recommended by customer in BS37
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Very helpful. Very friendly. Helped take down heavy items and wrap them. All staff very quick and efficient

"Very accommodating helpful and friendly person came to give an estimate. Received estimate quickly. Answered emails quickly. We hadn’t moved in over 20 years and ate getting on in life. So would forget due to stress answers and they always got back to us really quickly. Didn’t get the first date we way but were offered several other dates which worked for us. We packed up most of our belongings. But the company used Tv bags and mirror bags to wrap these items. On the day of the move. Carpets were covered. Stairs were covered and everything was quickly and efficiently moved. No damage to any items. All were put in positions we had asked for in our new house. They even put a child’s bed back together again along with ours at no extra cost."
 
 
Team:
Dave Morgan and all the team
 
 
 

Review 10 Apr 2024
Recommended by customer in BA13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The team moved me from a huge 4 bed to a much smaller 3 bed very very efficiently.

"They were all lovely and fun to be around on what could have been a really tough day."
 
 
 
 

Review 4 Feb 2024
Recommended by customer in BS4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved my mother from her 3 bed house ( with loads of steps)to a retirement flat.

"Our move was a bit tricky and dates kept changing. R&j kept putting my mind at rest advising they can work round us due to it being a small ish job.
On the day they arrived on time, they both worked really hard not once complaining about the amount of steps leading to the front door and the 3 stories of house.
Everything was packed by 10am and advised me to call them when we get the keys.
There was a delay with getting the keys but again they were both amazing and told me not to worry.
When we finally gained access I called them and they arrived with in minutes.
Slight delay unpacking as someone accidentally set the fire alarm off (me🙈)so the lift wasnt working and the fire brigade was due!!
The guys took this really well and I enjoyed the banter with them when I was absolutely mortified with my accidental actions.
Mum's flat was quickly filled with her belongings and nothing was lost or broken.
Because of their quick work we were able to move my elderly mother in without too much disruption/ stress.
Thank you so so much, I wish I had known about you when we moved last year as these guys were rubbish"
 
 
Team:
Rob and another guy whose name I have annoyingly forgotten - thay were AMAZING
 
 
 

Review 19 Jan 2024
Recommended by customer in EX8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
R J Removals are professional courteous and respectful team. They are punctual, reliable and very friendly. We have used this Company 3 times and each time they have gone over and above, going that extra mile to help. From initial contact to the end of the move the service has been outstanding and we would highly recommend them to anyone.

"From initial contact Dave was very courteous, helpful and polite.
Dave and Matt arrived on time as agreed to provide a quotation as we were moving a long way away.
On the day of the move they arrived at 8am and were fully loaded by 11am. The team work well together, quick, respectful of your stuff and very efficient.
When we arrived at the new house there was a delay on moving in which was nothing to do with the removal company but the Team were patient kind and supportive.
Outstanding service and it’s great to be able to give this feedback. Well done and thank you so much.
"
 
 
Team:
Dave, Matt and the rest of the team
 
 
 

Review 5 Dec 2023
Recommended by customer in BS9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move wasn''t straightforward as our buyer''s solicitors experienced a cyber-attack, which meant that they could not transfer the money to our solicitor until they managed to find a work-around for their payments stystem. This meant that everyone in our chain was left in limbo for over 30 hours - we''d all moved out of our properties and our possessions were in removal vans until the money was able to move up the chain.

"R&J Removals were absolutely amazing! From the valuation stage, through to the packing service and then the move itsef, everyone we dealt with was professional and friendly. Our move was delayed by over 30 hours after our possessions had been packed, due to a cyber-attack on our buyers' solicitors. However, the removal team (Rob, Dane, Adam) remained cheerful and kept us informed of additional costs (which were met by the solicitors causing the delay).

I can't recommend this firm enough - they were a pleasure to deal with ever in extremely testing and challenging circumstances."
 
 
Team:
Rob, Dane and Adam
 
 
 

Review 19 Nov 2023
Recommended by customer in BS35
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went very smoothly great care was taken by the team placed in the rooms with great respect for the items

"From the very beginning of pricing the job up to the delivery at the new address the whole team worked to a very high professional standered they made the moving experience so easy amazing team 😀 👍"
 
 
Team:
I call them the brilliant ATeam
 
 
 

Review 11 Nov 2023
Recommended by customer in BS16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We required a move from a 4 bed semi to a 4 bed detached around a mile apart.

"Great service from Dave and his team. We were given a very competitive quote compared to other quotes received and we felt R & J Removals were the most professional. On the move day the van arrived just before 8am and the contents of our home were carefully loaded. Care was given to cover all our floors and protective covers put on the mattresses and sofas. Every item was delivered to our new home safely. If you want great service look no further than R & J Removals. We would recommend without hesitation."
 
 
Team:
Dave Morgan and his team (sorry can't remember the other guys names)
 
 
 

Review 10 Nov 2023
Recommended by customer in BS7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A totally professional service from the start to the finish.

"The removal men were friendly and so so efficient. Highly recommended as was the Manager of the whole process. Thank you so much Totally brilliant"
 
 
 
 

Review 10 Nov 2023
Recommended by customer in BS41
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I would love to recommend R and J removals

",,, My moving day went amazinging well,,, the staff worked so hard as I've alot of stuff..they were efficient organised and so fast. , and what was so lovely was the happy banter between them all,... such lovely people to of met.. My experience from making the first phone call to when the last item was delivered to my new place was reassuring helpful and going the extra mile to help me...so many thanks to R and J,,as I'm settled and very happy in my new home,, all the very best to you all,, and thanks S.E."
 
 
 
 

Review 7 Nov 2023
Recommended by customer in BS37
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We booked R&J Removals on recommendation from a friend.

"Professional, efficient, polite, quick, careful, on time. They were absolutely professional polite efficient quick and on time. Our house move was suppose to complete on the day we were moving, but unfortunately that didn't happen,the removers had loaded up and ready to go to our new address when we were told we would not complete until the next day, we were at our wits end, but R&J came to our rescue and said they could reschedule things and fit us in the next afternoon. We don't know what we would have done as we would not be able to find another removal company at such short notice. All of the removers were so pleasant and careful with our belongings putting everything in the correct places. We highly recommend this company for a house move."
 
 
Team:
I can't remember their names but all the removers were great
 
 
 

Review 6 Nov 2023
Recommended by customer in PL11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
You moved my 90 year old mother in law from her flat in Bristol to an assisted living flat. Her first move for 27 years so it was an emotional move and there was a lot of things to pack!

"We contacted R&J Removals to move our 90 year old mum from her private flat to an assisted living facility about 2 miles away.

We decided to contact them as we used them to move us from Bristol to Cornwall 5 years ago and they did a great job.

I arranged Dave to visit mum and he arrived on the day and time agreed. He then called us later that day with a quote which was followed up in writing. I had a few questions which were immediately. I also asked for the packer to arrive a little later than usual to allow mum to get ready and for us to arrive from Cornwall. All agreed to without any fuss.

Scott arrived and packed the flat in about 4 hours. Everything was well packed and no breakages.

On move day, the old flat was emptied in super-quick time and delivered and unloaded within a few hours. Once finished, they asked if any furniture needed moving.

Brilliant service from start to finish especially as parking the van was not easy at the old flat."
 
 
Team:
Scott, Dave and one other that I didn’t catch the name - sorry! All great and very helpful!
 
 
 

Review 5 Nov 2023
Recommended by customer in BS20
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving out of a three storey town house with a difficult curved staircase.

"Our wardrobes had to be dismantled & rebuilt, our large sofa had to be moved out of the window on the first floor. The staircase restricted the movement of the removal men up and down between the floors, especially when moving the packed boxes. We had asked them to pack & box all our stuff, they labelled all the boxes so we could broadly know what each contained. However I wanted to unpack these boxes myself so I was involved with locating these full boxes on arrival and broadly I could identify the sequence or doing this. We were downsizing and the removal men were helpful when unloading into our new apartment especially ensuring we had beds for sleeping during and immediately after we had moved. My husband had not been well and we both needed somewhere where we could sit at times and they ensured that this happened for most of the move

We have used this firm twice, initially 6years ago and then recently. Both times the the man assessing the move and providing the quote for the cost of the move answered all my questions, discussed any particular concerns we had and agreed solutions. During the move they provided an efficient effective service, the removal men worked hard with a friendly cheerful manner. They were helpful solving the problems that inevitably arise over three day move from a three storey house to a smaller apartment. We recommended them before to family & friends and we would recommend them again."
 
 
Team:
I can't remember their names but that is my usual problem not a reflection on them!
 
 
 

Review 10 Oct 2023
Recommended by customer in BS15
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Needed to involve 3 locations for pick up and drop off. This was not a problem

"I have used R and J several times and they are always punctual efficient and friendly
I would highly recommend them ."
 
 
 
 

Review 5 Oct 2023
Recommended by customer in Bs36
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 6/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was local but went smoothly and was completed in a few hours.

"Generally good service with helpful staff."
 
 
 
 
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