AMC Removals UK

Unit 2 Block 10 Glenfield Industrial Estate, Perth Road
Cowdenbeath
Fife
KY4 9HT

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating AMC Removals UK 9.6/100
2883 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 2883 reviews since 2007
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" Trust me when I say moving house is one of the most stressful things In life! However our actual removal was stress-free, thanks to AMC’s competence. The rest is another story. I felt very much at ...."   more
 
" Team were very friendly and quick good service."   more
 
" Very happy with attitude and service"   more
 
" A very efficient move. The team were very good and quick. The book office team were also very good."   more
 
About Us

AMC Removals UK emphasis is on customer care, quality of service and value for money. As members of the British Association of Removers residential and commercial moving groups, AMC Removals adhere to a very strict approved code of practice. Fully trained, uniformed and friendly staff coupled with specialist custom built removal vehicles offer an unrivalled service. In addition our offices are open for customer queries 8am to 8pm seven days.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 98%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 91%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 80%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 89%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 90%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 79%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 42
amazing 31
AMC 106
Arrived 41
better 37
boys 36
Brilliant 95
care 53
careful 49
class 52
couldn’t 41
courteous 105
crew 56
definitely 121
delivery 51
easy 50
efficient 263
efficiently 34
Excellent 480
extremely 79
family 52
Fantastic 127
fast 51
free 29
friendly 406
friends 90
furniture 43
Gonzo 47
good 272
great 366
guys 359
happy 151
hard 147
help 50
helpful 591
highly 91
John 62
lads 34
pleasant 73
pleased 81
Polite 243
professional 175
quick 94
really 125
recommend 405
removal 178
service 721
team 153
Thank 225
thanks 219
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 7 Jan 2019
Recommended by customer in HG3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Domestic removal

"Trust me when I say moving house is one of the most stressful things In life! However our actual removal was stress-free, thanks to AMC’s competence. The rest is another story.

I felt very much at ease when Alec walked through the door to give a quote. He was friendly but at the same time very professional and thorough. He came back with the quote in writing within a very short time. It was easy to understand as it was a very straightforward quote, all inclusive barring the extra packaging required (I opted to pack myself). The other two competitors that I got a quote from were broken down into three prices, removal from house to storage/ storage/ removal from storage to final destination. The price from AMC was fair and very competitive too.

Katherine then took over the schedule, including delivery of packing materials well before the move. As all the staff, she was a pleasure to do business with, extremely friendly, efficient and nothing was too much trouble.

A word of warning - the removal men work very quickly! This does not in any way effect the quality and care of their work. It was great to have the continuity and see the same squad on delivery too. There were a few tricky items that they were not sure if they could get into certain rooms as there was a narrow corridor leading in. However with perseverance and logic they managed. Perhaps I am being unfair, but I feel other companies may have given up the challenge.

I have no intention of ever moving again but if I ever had to then I would immediately call AMC.

To the entire team - Thank you all for all your efforts!"
 
 
 
 

Review 30 Oct 2017
Recommended by customer in KY14
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
David Brain Gordon
 
 
 

Review 30 Oct 2017
Recommended by customer in EH11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
4 Bed house to 3 bed maisonette
 

"Very happy with attitude and service"
 
 
 
 
Team:
John Paul
 
 
 

Review 30 Oct 2017
Recommended by customer in KY2
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from 3 bed house to larger house
 

"Team were very friendly and quick good service."
 
 
 
 
Team:
Pete James Adam
 
 
 

Review 30 Oct 2017
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 

Review 30 Oct 2017
Recommended by customer in FK10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Held of due to solicitors, but a great team.
 
 
 
Team:
Pete David Bre
 
 
 

Review 30 Oct 2017
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"A very efficient move. The team were very good and quick.
The book office team were also very good."
 
 
 
 
Team:
Davie Alan James Brendan
 
 
 

Review 30 Oct 2017
Recommended by customer in KY8
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
4 bed house to a 2 bed house
 

"Great service. Very professional."
 
 
 
 
Team:
John Paul
 
 
 

Review 30 Oct 2017
Recommended by customer in KY13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
John Paul
 
 
 

Review 30 Oct 2017
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 

"Removal guys couldn't do enough to help. Nothing was an issue."
 
 
 
 
Team:
David Ala
 
 
 

Review 30 Oct 2017
Recommended by customer in FK1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 containers out of storage
 

"Satisfactory, all goods received in good condition. Pleased with the service from the guys. Very helpful."
 
 
 
 
Team:
Pete Adam David
 
 
 

Review 24 Oct 2017
Recommended by customer in EH29
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from bungalow to semi challenging plumbing to connect washing machine, tight fit for large sofa.


 

"Very happy with attention to detail and approach to problem solving very punctual, well organised and efficient.
"
 
 
 
 
Team:
Angus Brenda
 
 
 

Review 24 Oct 2017
Recommended by customer in EY15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Lg Steading in country to small cottage in narrow street.
 

"Staff were friendly, knowledgable and very experienced. 5 star! "
 
 
 
 
Team:
Adam Angus Jack Alan Paul
 
 
 

Review 24 Oct 2017
Recommended by customer in EH7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"The move was very smooth."
 
 
 
 
 
 

Review 24 Oct 2017
Recommended by customer in FK10
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
4 bed house and 5 bed house.
 

"Issue over understanding and explanation of lake key waiver day price to removal but fixed over the phone satisfactorily. Pete and Adam very helpful and great natured . Nothing was too much bother. Top class!! "
 
 
 
 
Team:
Pete Adam
 
 
 

Review 24 Oct 2017
Recommended by customer in PH3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 bed semi to 5 bed house.
 

"Very professional, good craic. Consciencious and took time and care lifting and handling. "
 
 
 
 
Team:
John Paul
 
 
 

Review 24 Oct 2017
Recommended by customer in AB56
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Long drive from Kennoway flat to buckpool cottage.
 

"Everything went very well with efficient and friendly staff."
 
 
 
 
Team:
Peter Davi
 
 
 

Review 24 Oct 2017
Recommended by customer in KY2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Home to new home.
 

"First class removal men were efficient and very professional."
 
 
 
 
 
 

Review 19 Oct 2017
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from 3 bed house into another 3 bed but with 3 households worth of stuff! Son,me & partner!
 

"Excellent service! Very friendly and helpful."
 
 
 
 
Team:
Gonzo Pete Alan
 
 
 

Review 19 Oct 2017
Recommended by customer in FK10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Great efficient service.
Would highly recommend."
 
 
 
 
Team:
David Ford Pete
 
 
 
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