Flemings of Rosyth Ltd

Belleknowes Farm, Belleknowes
Inverkeithing
Fife
KY11 1HF

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Flemings of Rosyth Ltd 9.7/100
1015 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 1015 reviews since 2008
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.5/10 Value Rating 9.5
The price represents value for money
 
 
 
Recent Reviews 
 
" The removal team were excellent. They were polite, courteous and extremely helpful from start to finish. Everything was handled with care and precision. Extremely hard working."   more
 
" Staff polite and professional. On the day they took care of our stuff, Planned and thought about they moved things."   more
 
" Moving is always stressful! But the team put my mind at ease very quickly and carried at the job efficiently and politely."   more
 
" Excellent, efficient. Made the move very relaxing. "   more
 
About Us

We are a family run business established in 1970. Our professional staff are highly trained and experienced and will go the extra mile to see that your needs and expectations are met. We understand your need for a stress free and speedy move and will ensure your possessions are in safe hands.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 91%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Arrived 15
better 14
boxes 13
boys 11
brilliant 26
care 22
careful 20
cheerful 18
couldn’t 11
courteous 34
crew 24
definitely 21
delighted 11
delivery 14
easy 14
efficient 72
efficiently 16
excellent 118
Extremely 26
family 15
Fantastic 21
finish 17
Flemings 62
free 11
friendly 109
friends 16
furniture 24
good 89
great 92
guys 82
happy 38
hard 30
help 14
helped 12
helpful 139
highly 37
nice 11
Pleasant 24
pleased 17
polite 54
professional 49
Quick 13
recommend 89
removal 88
service 156
smoothly 22
stress 21
team 53
Thank 54
thanks 56
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 21 Aug 2018
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Basically a straightforward move from one house to another. Everything pre-boxed where possible.
 

"The removal team were excellent. They were polite, courteous and extremely helpful from start to finish. Everything was handled with care and precision. Extremely hard working."
 
 
 
 
Team:
Tony Michael Arran
 
 
 

Review 15 Aug 2018
Recommended by customer in EH4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Lot of stairs and heavy furniture. Very hot day too.
 

"Staff polite and professional. On the day they took care of our stuff, Planned and thought about they moved things."
 
 
 
 
Team:
June And Three Men On The
 
 
 

Review 23 Jul 2018
Recommended by customer in FK10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Went well - Just on 2 1/2 bed house move to a 4 bed house.
 

"Moving is always stressful! But the team put my mind at ease very quickly and carried at the job efficiently and politely."
 
 
 
 
Team:
Dave Billy Ryan
 
 
 

Review 16 Jul 2018
Recommended by customer in KY4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Scotland to Liverpool.
 

"Excellent, efficient. Made the move very relaxing. "
 
 
 
 
Team:
Dale Ryan
 
 
 

Review 16 Jul 2018
Recommended by customer in KY12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Home move.
 

"Efficient friendly staff."
 
 
 
 
Team:
Darrel Michael
 
 
 

Review 12 Jul 2018
Recommended by customer in KY12
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Went very well no issues.
 

"Staff excellent and human; Good chat, interactions. Quick and very efficient really good job."
 
 
 
 
Team:
Dale Mark Ryan Sean
 
 
 

Review 9 Jul 2018
Recommended by customer in HX1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Fab, on time, friendly guys.
Very helpful and put things wherever we wanted.
Amazing."
 
 
 
 
Team:
Darrel Mark
 
 
 

Review 9 Jul 2018
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Very good.
 
 
 
Team:
Dale Ryan
 
 
 

Review 20 Jun 2018
Recommended by customer in KA1
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Move went well.
 

"Dis-enchanted I had to pay extra cost of waiting time as I had not said when I wanted him to arrive
at Kilmarnock. Not pointed out to me that freezer
would not be plugged in until uplift day by which time it was too late to do anything and I had to throw most of the frozen stuff out. 3 guys were brilliant."
 
 
 
 
Team:
Gorson Neil Nathan
 
 
 

Review 20 Jun 2018
Recommended by customer in KY10
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Darrel Michael Billy
 
 
 

Review 20 Jun 2018
Recommended by customer in EH19
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from two storage flat to bungalow. Lots of stairs with twists and turns.
 

"Staff were very friendly and jovial. Nothing was a problem."
 
 
 
 
Team:
Darrel Michael Regan
 
 
 

Review 16 Jun 2018
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Edinburgh to storage of very large property contents.
Move from storage in Rosyth to Cupar requiring 2 large vehicles.
 

"An excellent team of removers who handled both our move from Edinburgh to storage in Rosyth and the same team handled the move from storage to our new home in Cupar.
Very careful, friendly, polite and witty guys who could not have done any more to provide an excellent service."
 
 
 
 
Team:
Neil Sammy Gordon Mark
 
 
 

Review 15 Jun 2018
Recommended by customer in KY12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Previous owner had not removed all her possessions from the property. This caused difficulties to the men but they coped very well.
 

"Sammy and Ross excellent employees."
 
 
 
 
Team:
Sammy Ross
 
 
 

Review 15 Jun 2018
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Cleish to Dalgety Bay.
 

"Most polite, helpful and careful crew. Pleasant guys."
 
 
 
 
Team:
Billy Darrel Micha
 
 
 

Review 26 Mar 2018
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from store to new home.
 

"Great guys and nothing was too much bother.
They even helped with my broadband."
 
 
 
 
Team:
Dale Tony
 
 
 

Review 23 Feb 2018
Recommended by customer in EH20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From store to home.
 

"Handled professionally and efficient. "
 
 
 
 
Team:
Sammy Tony D
 
 
 

Review 26 Jan 2018
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
All went smoothly.
 
 
 
Team:
Shaun Gordon
 
 
 

Review 11 Jan 2018
Recommended by customer in KY14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"All good!
Everything else about this house sale/purchase, move has been stressful, with poor communication.
The removal was as stress free as possible and all communication prompt and clear.
Thank you."
 
 
 
 
Team:
Gordon Sammy Ton
 
 
 

Review 10 Jan 2018
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Needed to collect individual items of furniture and sporting goods - some very bulky and heavy - and redeliver to another property 35 miles away over the Xmas period.

"Have been using Flemings of Rosyth for over 20 years now covering a number of different house moves and being a repeat customer is the best endorsement I can give.

The firm's quotations have always been competitive and on the single instance where storage cost was a tad more expensive the company demonstated a willingness to come and go.

Helpful courteous and professional service from the office is supported by a "no drama" attitude from the guys doing the moving . Never any issue with timing - always reassuringly on schedule.

"
 
 
Team:
Toni and Mark
 
 
 

Review 22 Dec 2017
Recommended by customer in NE47
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"The two guys - Neil and Tony couldn't have been more helpful they even packed some items to be helpful. Upon reaching my new address they offered to put together my new bed which was still in packaging. Quite apart from being helpful they were goo for too."
 
 
 
 
Team:
Neil Tony
 
 
 
Back to top

» 10 9 8 7 6 5 4 3 2 1