Pitmans Removals & Storage

Unit 4 Field Dairy Farm, Spetisbury
Sturminster Marshall
Dorset
DT11 9EE

50.8127, -2.1042

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
95 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 95 reviews since 2014
 
 
 
Sales & Support 10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Staff were friendly, hardworking, respectful included the kids super job. "   more
 
" A very smooth move the men worked well were polite, helpful and very careful."   more
 
" We are ex-army. We are used to moving frequently but I we both think Pitmans made this easy. On the ground they saw problems before we did and provided a remeby before we knew there was a problem. B...."   more
 
" The whole team were polite, helpful and obliging. We moved from a larger house to a smaller house. So it was a challenge to fit it all in, which Pitmans did very successfully."   more
 
About Us


Looking for a reliable removals company in Dorset?

At Pitmans Removals we offer a comprehensive moving service which ensures that your possessions get from A to B safely.

When moving home it is important that you choose a company that offers peace of mind. Our aim is to provide you with a stress-free move into your new home.

Whether you are moving down the road or across the country, our qualified staff are here to offer you a professional and friendly service.

Why choose Pitmans Removals?

• Free estimates and advice
• Competitive rates
• Friendly and personal service
• Storage facilities available
• Reliable and prompt service
• We are a member of the Federation of Small Businesses
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 94%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 98%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 90%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 90%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
Absolutely 4
advice 2
amazing 2
appreciated 2
arrived 6
aspects 4
attention 2
bacon 2
best 2
better 3
careful 4
carefully 5
certainly 5
courteous 5
Crew 7
damage 5
easy 5
Efficient 10
excellent 15
experience 6
family 4
friendly 24
furniture 8
good 12
great 10
hard 11
helpful 21
Highly 4
impressed 4
local 4
patient 5
Pitman 4
Pitmans 17
pleasant 4
Polite 11
problems 4
professional 15
recommend 12
recommended 4
removal 8
Removals 6
service 20
small 4
stress 5
team 13
Thank 5
Tracey 9
Tracy 4
trouble 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 Nov 2017
Recommended by customer in DT11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.8586, -2.1508
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All packed for movers to move us out and move us in other end. Including piano.
 
Cost: £540

"Staff were friendly, hardworking, respectful included the kids super job. "
 
 
 
 
Team:
Billy Kevin Mike
 
 
 


Review 16 Nov 2017
Recommended by customer in DT11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
50.9269, -2.1929
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The guys were all very punctual and polite and very helpful in a stressful situation. I would highly recommend them.
 
 
 
Team:
Kevin Mark Jordan Richard
 
 
 


Review 13 Nov 2017
Recommended by customer in DT11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
50.8975, -2.2784
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of pre packed household goods from one end of village to another.
 
Cost: £600

"A very smooth move the men worked well were polite, helpful and very careful."
 
 
 
 
Team:
Mark Mike
 
 
 


Review 13 Nov 2017
Recommended by customer in DT11
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.8747, -2.2026
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were held up by our sellers removers! Pitmans were perfect, patient and prompt. Unlike some this day was made easier by Pitmans! Fact
 
Cost: £680

"We are ex-army. We are used to moving frequently but I we both think Pitmans made this easy.
On the ground they saw problems before we did and provided a remeby before we knew there was a problem.
Brilliant service.Brilliant humour."
 
 
 
 
 
 


Review 9 Nov 2017
Recommended by customer in DT11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
50.9098, -2.2366
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pitmans were most helpful and accepted the job at the last movement as our removal dates changed and at all times were most helpful.
 

"The whole team were polite, helpful and obliging. We moved from a larger house to a smaller house. So it was a challenge to fit it all in, which Pitmans did very successfully."
 
 
 
 
Team:
Richard Mark Jordan Lee M
 
 
 


Review 6 Nov 2017
Recommended by customer in DT11

 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.8763, -2.1570
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
to move from a bungalow and collect personal items from storage centre.
 
Cost: £624
 

"The removers were extremely patient, helpful and polite. They went above and beyond to move items and even returned to collect a cooker and the televisions when they weren't able to collect them first time through no fault of their own."
 
 
Team:
sorry I'm not sure of their names.
 
 
 


Review 30 Oct 2017
Recommended by customer in PL17
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
50.5567, -4.3676
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and storage in Dorset for several months then delivery and unload to Cornwall.

"Fantastic company from start to finish. Tracey was very friendly and helpful and completely took any stress out of the situation. The removal guys were also friendly and completely took charge of all the lifting and moving, all we had to do was pop the kettle on a few times. A great company, we wouldn’t hesitate to recommend them to anyone.
Thankyou."
 
 
Team:
Everyone involved
 
 
 


Review 20 Oct 2017
Recommended by customer in DT1

 I'm: Male 

50.7154, -2.4628
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move.

"Professional and friendly service."
 
 
 
 


Review 8 Oct 2017
Recommended by customer in DT11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
50.8152, -2.2766
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pitmans helped me move an elderly friend into sheltered accommodation - it was very short notice and yet Tracey, Mark and the team were helpful, friendly and made it all really stress free!
 
Cost: £300
 

"Simply lovely - did a great job, no fuss, quick, helpful and friendly. Brilliant service."
 
 
Team:
Tracey, Mark and Lee
 
 
 


Review 22 Aug 2017
Recommended by customer in DT10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
50.9200, -2.3150
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Smoothly done-efficient
3 guys - all nice.
 
Cost: £1518

"All very good
No problems
Just what we needed.

"
 
 
 
 
 
 

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