G B Liners

Unit B1, Altrincham Business Park, Stuart Road Broadheath
Altrincham
Cheshire
WA14 5GJ

53.3993, -2.3644

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.5/10
462 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 462 reviews since 2006
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Packing and loading efficiently done. It was the unpacking - and with good humor - team work. The office was flexible accommodated our late conformation of our move."   more
 
" 1) The way in which the two vehicles were loaded meant that the wardrobe boxes and piano were unloaded on day 3, whereas the contents of the garage were given priority for unloading on day 2. 2) T...."   more
 
" The removers coped really well with our well planned move and deposited our furniture, boxes and other items correctly to the rooms and areas we had labelled them for. We had a stress free exit and ar...."   more
 
" A great experience storage, removal and delivery. Thank you GB Liners. "   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 0161 929 8998.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 91%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 97%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 14
best 10
boxes 20
c 26
care 20
careful 13
cheerful 12
courteous 32
crew 19
damage 10
definitely 12
delivery 14
efficient 49
efficiently 11
excellent 86
experience 10
fantastic 14
finish 11
free 10
friendly 50
friends 11
furniture 15
GB 35
good 41
great 37
guys 15
happy 20
hard 29
helpful 70
highly 11
impressed 13
involved 11
John 16
liners 73
needed 13
Packing 18
pleased 21
polite 41
professional 57
really 14
recommend 47
removal 46
service 99
smoothly 14
storage 16
stress 19
stressful 12
team 57
Thank 24
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Nov 2017
Recommended by customer in TN22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.0179, 0.0570
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
North to South of England, spread over 3 and 1/2 days. Off loaded by men from 2 different depots.
 
Cost: £3648

"Packing and loading efficiently done. It was the unpacking - and with good humor - team work.
The office was flexible accommodated our late conformation of our move."
 
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in TF9
52.9073, -2.4768
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The team worked really hard over the three days with minimum time for breaks.
 
Cost: £2250

"1) The way in which the two vehicles were loaded meant that the wardrobe boxes and piano were unloaded on day 3, whereas the contents of the garage were given priority for unloading on day 2.
2) The 'tick box' continuum on GB liners feedback form goes from "outstanding" to "poor" whereas the continuum of this form goes from "poor" to outstanding. It would be good if both forms used the same continuum. "
 
 
 
 
Team:
Paul Ian Gaz Kyle
 
 
 


Review 17 Nov 2017
Recommended by customer in CV35
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
52.249431, -1.593863
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"A great experience storage, removal and delivery. Thank you GB Liners.
"
 
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in DN21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
53.4197, -0.7894
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was 2 day move due to the distance between start and finish points. It was from a main road location to a small cul-de-sac.
 
Cost: £1800

"The removers coped really well with our well planned move and deposited our furniture, boxes and other items correctly to the rooms and areas we had labelled them for. We had a stress free exit and arrival without damages or problems.
The removers were polite and efficient. "
 
 
 
 
 
 


Review 23 Oct 2017
Recommended by customer in WA13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
53.3787, -2.4784
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Salethorpe Worcestershire to Lymm Cheshire via Diocese of Chester.
 
Cost: £1980

"Jordan and John were with me from Salethprpe to Lymm. They were excellent and hard working. They were joined by 2 good people from Cheltenham depot ( John and Don ) to help pack and a less helpful person from Manchester (Ian) to unpack. Cannot praise Jordan and John enough.
"
 
 
 
 
Team:
Jordan John Dan John Ian
 
 
 


Review 20 Oct 2017
Recommended by customer in SK7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
53.3790, -2.1530
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £3141

"The staff sent were excellent in every way. Nothing was too much trouble and their patience and good humor reassured throughout. As such moves go this was the best that could be achieved. Thanks to these peoples. "
 
 
 
 
 
 


Review 20 Oct 2017
Recommended by customer in BS11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.4941, -2.6577
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving fro Manchester to Bristol. A great around of accumulated possessions over 30 years including plants, motorbike, piano, difficult access for pantechnicon and trailer.
 
Cost: £3200

"Excellent service took most of the stress of moving house away. Good value for the money."
 
 
 
 
 
 


Review 13 Oct 2017
Recommended by customer in GL51
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.8915, -2.1233
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from temporary accommodate to more permanent address. Furniture had to be dismantled for storage at new address. Move included most packing. Move done over 2 days. Happily agreed to do this in 2 stages.
 
Cost: £2046

"Very helpful right from the word go. Some very useful tools including "not to go" stickers and advice on preparation for move.

Team arrived very punctually and were helpful and polite. Worked very hard and took great care of all our belongings. We felt we were in good hands."
 
 
 
 
Team:
Pete Mark Rob Sam James S
 
 
 


Review 13 Oct 2017
Recommended by customer in LA5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
54.1741, -2.7649
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from traditional 1930's semi detached to a storey barn conversion in rural setting with narrow winding staircases.
 
Cost: £1800

"The 4 man team at our previous address arrived punctually and worked exceptionally hard - the van was loaded quickly and with great care.
The two lads who arrived at our new address unloaded over the rest of day and following day with consideration and respect for all belongings and property. We were both very impressed by their punctually, politeness and professionalism a great team. Very friendly lads who took away the stress of the day. "
 
 
 
 
 
 


Review 6 Oct 2017
Recommended by customer in WA14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
53.4011, -2.3685
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paul and Kyle were very helpful and professional in their work. Nothing was too much trouble.
 
 
 
Team:
Paul Kyle
 
 
 

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