G B Liners

Unit B1, Altrincham Business Park, Stuart Road Broadheath
Altrincham
Cheshire
WA14 5GJ

53.3993, -2.3644

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating 9.4/10
476 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 476 reviews since 2006
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I certainly would recommend G B Liners."   more
 
" Our hard work was done with packing prior to removal day. The crew/team arrived on removal day and were all excellent and looked after all our possessions and took great care of them. We were able t...."   more
 
" Absolutely delighted with every aspect of the move. Guys were calming, pleasant and very helpful indeed!!"   more
 
" Went well."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 0161 929 8998.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 91%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 97%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 16
best 10
boxes 20
c 27
care 21
careful 15
cheerful 12
courteous 33
crew 19
damage 10
definitely 13
delivery 15
efficient 51
efficiently 11
excellent 88
experience 10
Fantastic 14
finish 12
free 10
friendly 51
friends 11
furniture 16
GB 36
good 43
great 39
guys 16
happy 20
hard 31
helpful 73
highly 11
impressed 14
involved 11
John 16
Liners 75
needed 13
packing 19
pleasant 10
pleased 21
Polite 44
professional 59
really 14
recommend 50
removal 47
service 103
smoothly 15
storage 17
stress 19
stressful 12
team 61
Thank 24
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 9 Apr 2018
Recommended by customer in M22
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
53.4080, -2.2547
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Bob Jordan
 
 
 


Review 16 Feb 2018
Recommended by customer in WF2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.6450, -1.4893
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The complete move went smoothly.
The people I talk to and the removal when were very professional, understand and considerate.
 

"I certainly would recommend G B Liners."
 
 
 
 
 
 


Review 14 Feb 2018
Recommended by customer in CW9
 My Age: 40 - 49 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
53.2706, -2.4568
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 2 bed bungalow to 4 bed detached brand new property.
Timescale went according to plan for move out and went smoothly.
Opted for late key waiver was good advice.
 
Cost: £1018

"Our hard work was done with packing prior to removal day.
The crew/team arrived on removal day and were all excellent and looked after all our possessions and took great care of them.
We were able to relax knowing the team were so experienced.
They took utmost care arriving with our possessions at our brand new home, protecting carpets and being careful etc."
 
 
 
 
Team:
John Wayne Gary
 
 
 


Review 7 Feb 2018
Recommended by customer in SK8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.3813, -2.2383
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Washing machine sorted and plumbed in. Bed set up at new home. Corner suite sorted and set up at new home.
 

"Absolutely delighted with every aspect of the move. Guys were calming, pleasant and very helpful indeed!!"
 
 
 
 
Team:
John
 
 
 


Review 26 Jan 2018
Recommended by customer in SK12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
53.3471, -2.1255
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1400

"Went well."
 
 
 
 
 
 


Review 17 Jan 2018
Recommended by customer in TN15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.2921, 0.3108
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Hales, Cheshire to Borough Green, Kent.
 
Cost: £2300

"All went very smoothly.
Excellent service.
Polite, helpful team.
No complaints.
Would recommend without hesitation."
 
 
 
 
Team:
Andy Dale Bart
 
 
 


Review 2 Jan 2018
Recommended by customer in M4 6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
53.4848, -2.2245
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move apartment from Manchester to Barcelona.
 
Cost: £5000

"Great service.
Very polite and efficient operators."
 
 
 
 
 
 


Review 2 Jan 2018
Recommended by customer in WD6
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.6539, -0.2830
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a flat in north Manchester to a flat in north London.
 
Cost: £1600

"Very good service, from start to finish.
Staff before and during the move were helpful.
The removers on the day were courteous, professional and polite.
Everything done as described."
 
 
 
 
 
 


Review 2 Jan 2018
Recommended by customer in SK7
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
53.3549, -2.1738
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went smoothly even though the weather was horrendous. The team of movers were very helpful especially as we were downsizing and the space available in the new house was tight.
 
Cost: £1000

"The space available on the vehicle was tight which meant that the movers tried to push things into the space. The team arrived 30 minutes later then advised. Overall very impressed. "
 
 
 
 
Team:
John Stephen Gary Kyle
 
 
 


Review 13 Dec 2017
Recommended by customer in LA9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
54.3116, -2.7257
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
There were 3 parts to this move.
1) To temporary rental property.
2) Furniture to be delivered to Plymouth.
3) Move to permanent accommodation move 1 was not handled well, but all complaints addressed speedily . However, disappointed no financial compensation offered. Other 2 parts handled well.
 
Cost: £2550

"As I said above, the 1st move was not handled well and although all my complaints were accepted and there was no delay in repair work. I was disappoint that no financial compensation was offered.
The delivery of the furniture to Plymouth took far too long. I was told it would be delivered within weeks. It was actually ready 6 months later and only after a phone call from myself. "
 
 
 
 
 
 


Review 11 Dec 2017
Recommended by customer in HD8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.6321, -1.6955
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving furniture into a vicarage.
 
Cost: £550

"The move was smooth and efficient. The staff were able to help me with the issues I wouldn't manage (disconnecting washer and dishwasher) and completed the work well within expected time limits. I have not moved house for 27 years so much of this was new to me. The staff were outstanding in their support and very skilled at the job. I will definitely recommend them to others."
 
 
 
 
 
 


Review 1 Dec 2017
Recommended by customer in NR24
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.8669, 1.1149
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 3/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Challenge was on removal - meeting legal deadline to be out of the house.
 
Cost: £4068

"Legal deadline not achieved. House should have been cleared by 12 noon. It was 3 pm when house cleared completely. New owner complained and sent legal note through to my solicitor. "
 
 
 
 
 
   Business Reply:

I am extremely sorry we did not stick to our agreed timetable to have everything collected by midday. Despite being properly staffed and equipped I was very disappointed in the way the crew decided to approach the removal. This was scheduled to be a day and half to pack and load. Because of the size of the move we needed both a removal van and a trailer. The crew had to tranship some of the items to the trailer as we couldnít get the trailer on site. This should have been done on day one when there were more crew but for reasons only known to them they didnít and left it to do on the morning of day two with less men. This regrettably lead to them taking longer than anticipated to complete the load. This was a very experienced crew making this all the more frustrating. I can only apologise to the client.
 


Review 1 Dec 2017
No Recommendation by customer in HR1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.0538, -2.7131
 
 
Satisfaction Ratings
 
Sales & Support 0/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 4/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 2/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from house to storage, then storage to house.
 
Cost: £3300

"Team on the ground
- fine
- friendly
- hard working
- careful.
Office / salesteam misleading "when in storage you can view your things anytime" no mention of 200 fee.
"We will deliver to any address in your town of choice" no mention of only __."
 
 
 
 
 
   Business Reply:

I am delighted that Dr W was happy with the service our crews provided but sorry he was unhappy with the perceived lack of information our office staff provided. As this removal was via store we did not have a delivery address at the time of quoting. We could therefore only base our costs and quotation on a normal residence with good access. I donít believe delivery to a basement, ground, first, second and attic is a normal residence and therefore we were justified in charging for the extra time the delivery took. Having checked with all office staff concerned no one can recall the possibility of needing access to goods whilst in store or we would have made Dr W aware of this additional service and cost.
 


Review 24 Nov 2017
Recommended by customer in PR8
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
53.6054, -3.0448
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full house move from M33 to PR8.
We packed and unpacked ourselves.
 
Cost: £1360

"We chose GB Liners because their quote was competitive.The salesman who came to assess the job was very professional. Communication with GB Liners was good. They were responsive to our requests.A good service, would use again.
"
 
 
 
 
Team:
Jordan Cory
 
 
 


Review 20 Nov 2017
Recommended by customer in TN22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.0179, 0.0570
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
North to South of England, spread over 3 and 1/2 days. Off loaded by men from 2 different depots.
 
Cost: £3648

"Packing and loading efficiently done. It was the unpacking - and with good humor - team work.
The office was flexible accommodated our late conformation of our move."
 
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in TF9
52.9073, -2.4768
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The team worked really hard over the three days with minimum time for breaks.
 
Cost: £2250

"1) The way in which the two vehicles were loaded meant that the wardrobe boxes and piano were unloaded on day 3, whereas the contents of the garage were given priority for unloading on day 2.
2) The 'tick box' continuum on GB liners feedback form goes from "outstanding" to "poor" whereas the continuum of this form goes from "poor" to outstanding. It would be good if both forms used the same continuum. "
 
 
 
 
Team:
Paul Ian Gaz Kyle
 
 
 


Review 17 Nov 2017
Recommended by customer in CV35
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
52.2421, -1.6060
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"A great experience storage, removal and delivery. Thank you GB Liners.
"
 
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in DN21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
53.4197, -0.7894
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was 2 day move due to the distance between start and finish points. It was from a main road location to a small cul-de-sac.
 
Cost: £1800

"The removers coped really well with our well planned move and deposited our furniture, boxes and other items correctly to the rooms and areas we had labelled them for. We had a stress free exit and arrival without damages or problems.
The removers were polite and efficient. "
 
 
 
 
 
 


Review 23 Oct 2017
Recommended by customer in WA13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
53.3787, -2.4784
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Salethorpe Worcestershire to Lymm Cheshire via Diocese of Chester.
 
Cost: £1980

"Jordan and John were with me from Salethprpe to Lymm. They were excellent and hard working. They were joined by 2 good people from Cheltenham depot ( John and Don ) to help pack and a less helpful person from Manchester (Ian) to unpack. Cannot praise Jordan and John enough.
"
 
 
 
 
Team:
Jordan John Dan John Ian
 
 
 


Review 20 Oct 2017
Recommended by customer in SK7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
53.3790, -2.1530
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £3141

"The staff sent were excellent in every way. Nothing was too much trouble and their patience and good humor reassured throughout. As such moves go this was the best that could be achieved. Thanks to these peoples. "
 
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1