Storing.com Ltd

Long Haydons, Rushden Road Bletsoe
Bedford
Bedfordshire
MK44 1QW

52.2174, -0.5134

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
99% recommended   Rating 9.6/10
774 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 774 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The team made it very easy to get a quote and then collect for storage with precision and no hitches"   more
 
" Jamie and Paul were great, friendly, professional and very experienced. We were delighted with the service. Excellent. "   more
 
" We needed somewhere to store temporarily some stuff that couldnít fit in my in laws home. We contacted storing.com And their customer service was very helpful and attentive, they helped us with some q...."   more
 
" Went very smoothly and professionally. Would definitely recommend this service to friends."   more
 
About Us


We offer an affordable self storage service for domestic and commercial customers.

Fixed price from 1 month to 5 years.

For a six month storage period we offer a free collection service.

All collections and deliveries are with a two man team from 7am ,no hiring vans with storing.com.

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 81%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 66%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 80%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 87%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 63%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

belongings 8
best 10
better 9
booking 9
brilliant 26
care 12
careful 9
collection 14
com 35
courteous 13
customer 13
definitely 16
delivery 22
easy 10
efficient 57
Excellent 103
experience 15
extremely 13
Fantastic 26
Fast 8
free 8
friendly 95
friends 16
furniture 16
good 55
great 89
guys 46
Happy 22
hard 10
helpful 109
highly 14
impressed 11
Jason 10
just 8
lovely 11
Matt 22
Paul 33
Polite 43
professional 54
Prompt 16
quick 16
really 24
recommend 55
removal 19
service 171
storage 41
Storing 43
team 28
Thank 56
Thanks 61
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 1 Dec 2017
Recommended by customer in N1C
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
51.5367, -0.1227
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bedroom furniture and living room furniture

"The team made it very easy to get a quote and then collect for storage with precision and no hitches"
 
 
Team:
Cherrelle, Jason and Paul
 
 
 


Review 1 Dec 2017
Recommended by customer in AL4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.7722, -0.3152
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flat goods into store.
 
Cost: £132

"Jamie and Paul were great, friendly, professional and very experienced. We were delighted with the service. Excellent. "
 
 
 
 
Team:
Paul Jamie
 
 
 


Review 22 Nov 2017
Recommended by customer in HP1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.7579, -0.4770
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Storage of big boxes as temporary relocation

"We needed somewhere to store temporarily some stuff that couldnít fit in my in laws home. We contacted storing.com And their customer service was very helpful and attentive, they helped us with some queries and in the end we decided to trust our belongings to them. They gave us a quote and we had our boxes picked up form free since we needed storage for at least 6 months. The people who came to pick up the boxes were very helpful and quick. We had to cut our contract from 7 months as we didnít need any more storage as we moved to a bigger place. They facilitated everything for our removal company of our choice to pick up the boxes and to close the account. All in all has been a great experience and no doubt I will come back to them in the future if I need extra storage again and I wonít hesitate recommending anyone to choose them for their reliability and good prices!"
 
 
 
 


Review 5 Nov 2017
Recommended by customer in NW10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.5476, -0.2271
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving all the items of my one bed flat into storage. Was very worried but the two guys were professionals and the removal went smoothly. All items were locked in a crate in front of me before being taken away for storage.
 
Cost: £66
 

"Went very smoothly and professionally. Would definitely recommend this service to friends."
 
 
Team:
Cherelle and Paul was one of the removal men.
 
 
 


Review 3 Nov 2017
Recommended by customer in PO19
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.8314, -0.7749
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House goods and internals.
 
Cost: £370

"Excellent, friendly and efficient. Would highly recommend these guys and company. Thank you."
 
 
 
 
Team:
Paul Ja
 
 
 


Review 1 Nov 2017
Recommended by customer in NW10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.5512, -0.2595
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boxes into storage for 12 month period.
 
Cost: £358
 

"Good customer service from the sales rep Ryan.
Prompt and professional collection from.the removals team.
Happy!"
 
 
 
 


Review 18 Oct 2017
Recommended by customer in SW16
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4279, -0.1437
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two guys came to collect furniture and boxes for storage.

"Before booking I received lots of helpful information. I had a lot of questions that were answered quickly and put me at ease. The two guys that came to collect my things arrived on time. They were friendly, introducing themselves, and had a look at the items beforehand so they could plan how to load them most effectively. It didn't take too long and I could see them arranging my items carefully and using blankets for protection. They easily fit my things into one unit so I was able to get a refund on the extra unit I had rented which is a bonus! Very impressed with everyone I've dealt with so far."
 
 
Team:
Ryan Curtis, Paul and Jamie
 
 
 


Review 12 Oct 2017
Recommended by customer in E1 5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
51.5187, -0.0675
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
i was travelling for a year and needed storage and everything went really great ! they even kept my bourbon collection :)
 
Cost: £55
 

"they were just great and made the whole experience really straightforward and easy

they were also v responsive over email which is important to me !"
 
 
Team:
i can't remember everyone over the course of 15 months, but i didn't have a single negative experience
 
 
 


Review 11 Oct 2017
Recommended by customer in W1H
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5195, -0.1645
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Needed to move 5 boxes with books to the storage.

"I needed to move 5 boxes with books from my friends' place to the storage space, as I am myself currently outside of the UK. Everything was organised promptly and efficiently, even without me present. The price was the best I could find! Very pleased!"
 
 
Team:
Ryan Curtis
 
 
 


Review 9 Oct 2017
Recommended by customer in M74F

 I'm: Male 

53.5099, -2.2562
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Just storage

"Great experience"
 
 
 
 

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