Storing.com Ltd

Long Haydons, Rushden Road Bletsoe
Bedford
Bedfordshire
MK44 1QW

52.2174, -0.5134

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
99% recommended   Rating 9.6/10
818 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 818 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The whole team was very good. The confined collection window is a bit of a challenge, but they accommodated as much as possible and were even able to change on short notice. The movers were very fr...."   more
 
" From the initial phone call, I could tell Storing were a fantastic company, practical, considerate and affordable. Reon outlined everything and made everything feel easy and straight forward. Paul, S...."   more
 
" Completely professional well managed and helpful in every way. I always am skeptical and I am the last to give a good review but this is WELL DESERVED! I can and will recommend Storing.com to everyone...."   more
 
" After using Storing.com on four separate occasions to move in and around London, I cannot recommend this team enough! While moving is notoriously a stressful experience, the team at Storing.com does e...."   more
 
About Us


We offer an affordable self storage service for domestic and commercial customers.

Fixed price from 1 month to 5 years.

For a six month storage period we offer a free collection service.

All collections and deliveries are with a two man team from 7am ,no hiring vans with storing.com.

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 82%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 68%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 81%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 87%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 64%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Amazing 9
belongings 12
best 11
better 11
booking 12
boxes 9
brilliant 27
care 15
careful 12
collected 10
collection 23
com 52
companies 10
container 9
courteous 13
customer 16
definitely 20
Delivery 29
easy 18
efficient 63
excellent 108
experience 21
extremely 15
fantastic 29
friendly 107
friends 17
furniture 19
good 65
great 102
guys 53
happy 28
helpful 129
highly 18
Matt 22
nice 18
Paul 36
pleasant 17
pleased 18
polite 51
professional 62
prompt 18
Really 30
recommend 66
Removal 20
service 191
storage 64
Storing 60
team 36
Thank 65
thanks 65
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Budget:  


Review 12 Mar 2019
Recommended by customer in N5 2

 I'm: Male 

51.5549, -0.0901
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Picked up stuff from my house for storage

"The whole team was very good. The confined collection window is a bit of a challenge, but they accommodated as much as possible and were even able to change on short notice.

The movers were very friendly and careful.
"
 
 
 
 


Review 4 Mar 2019
Recommended by customer in e84d
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5390, -0.0760
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had help removing my things from my flat and into storage.
 
Cost: £132
 

"From the initial phone call, I could tell Storing were a fantastic company, practical, considerate and affordable. Reon outlined everything and made everything feel easy and straight forward.
Paul, Stuart and Jamie made what could have been stressful so lighthearted and seamless. They handled all of my things with such care and made the morning easy for me. Would recommend Storing to everyone!"
 
 
Team:
Paul, Stuart, Jamie
 
 
 


Review 27 Feb 2019
Recommended by customer in W9 1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
51.5277, -0.1838
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I could not be happier with all aspects of the move.

"Completely professional well managed and helpful in every way. I always am skeptical and I am the last to give a good review but this is WELL DESERVED! I can and will recommend Storing.com to everyone i know. good work and good luck.

I could not be happier after many many many storage units and movers. these guys know what they are doing."
 
 
 
 


Review 18 Dec 2018
Recommended by customer in NW6

 I'm: Male 

 I have known this business: 1 - 5 years 
51.5509, -0.2017
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I have used Storing.com on four separate occasions in and around London.

"After using Storing.com on four separate occasions to move in and around London, I cannot recommend this team enough! While moving is notoriously a stressful experience, the team at Storing.com does everything in their power to make it a pleasant experience with their friendly demeanor, attention to detail, and master packing skills."
 
 
Team:
Paul, Steward, Jason, and Phil
 
 
 


Review 12 Dec 2018
Recommended by customer in EN3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.6556, -0.0423
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 man team arrived and filled a 35ft container in an amazingly short time, incredibly considerate, polite and punctual. Really appreciate the help in an incredibly stressful time. Use these guys as they are fantastic from the sales team to the Packers the service was exceptional
 
Cost: £66
 

"Great sales team and movers, helped with every aspect of the move and went out of their way to ensure the job was done quickly and with the minimum amount of fuss.

I will use them again when I need to store more items"
 
 
 
 


Review 10 Nov 2018
Recommended by customer in NN95

 I'm: Male 

52.3211, -0.6232
 
 
Satisfaction Ratings
 
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 5/10
Our property was collected and delivered as agreed
Service 5/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Leave 20/09

"Good storage leave"
 
 
 
 


Review 24 Oct 2018
Recommended by customer in W6 8

 I'm: Male 

51.4858, -0.2139
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Great experience so far, staff was very professional and helpful.
 
Cost: £66
 

"Great experience so far, staff was very professional and helpful."
 
 
 
 


Review 24 Oct 2018
Recommended by customer in CB9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.1256, 0.4565
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bedroom house move, 2 x35sqft containers.

"I highly recommend Storage.com, 5 star for sure!! The whole experience was stress free and the service from beginning to end was wonderful. A special thanks to Stefan, Jason and Paul who managed to expertly pack all my stuff (lots of it) in to 2 containers, thank you!"
 
 
Team:
Stefan, Jason and Paul
 
 
 


Review 8 Oct 2018
Recommended by customer in N7 7
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.5575, -0.1108
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Put 10sqft of boxes into storage

"Amazing service, friendly staff, and a better price than I could find anywhere else for storage!"
 
 
 
 


Review 5 Oct 2018
Recommended by customer in OX15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.9847, -1.3239
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Some of my furniture was taken for storage from London before moving house. The container with furniture was then brought to my new house in Oxfordshire.

"Everyone was friendly, polite, cheerful and efficient. The whole process was made very easy. They managed to put my furniture into a smaller container than I had booked to save money for me."
 
 
 
 


Review 1 Oct 2018
Recommended by customer in W1U
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
51.5168, -0.1509
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They held a lot of stuff in storage.

"I would highly recommend storing.com. They held a large number of possessions safely and securely. They were very helpful when it came to access and finally delivery of my items."
 
 
Team:
Stephan
 
 
 


Review 14 Sep 2018
Recommended by customer in w2 5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.5182, -0.1955
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
9 St Stephens Gardens Flat 13

"Great service and everyone was just excellent! Thank you!"
 
 
 
 


Review 19 Jul 2018
Recommended by customer in N11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.6146, -0.1449
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
.

"I was really pleased in organising our storage with you.
Your team worked very closely and ensured the whole process was completed smoothly. Any queries or questions Reon made it easy, self explanatory and helped me to get this done.

The communication was excellent as well as the value for the job considering the payment we paid previously was completely over board.
I couldn't have asked for a better service and what was really lovely was how personally Reon and the Guys who collected communicated with us.
I cannot say all companies run like this but it is absolutely lovely to see a company speak to you as a customer rather then a scripted process which normally tends to happen these days.

Please do keep the personal service you have with your customers so many lack this value and I was so humbled by it that we have some faith in this world.
Collection guys were so happy early in the morning and greeted me and my colleague very pleasantly. They spoke to us and moved the storage very quickly, briefed us at the end and gave us our lovely welcome gifts.

I would definitely recommend you. The company have such a great attitude as a whole and again I thank you for your help.
Reon you are truly a star I know I changed things and you didn't hesitate to help me get thing sorted. Keep us the outstanding work that you are providing.
I look forward to speaking with you in the future.

Many Thanks

Jasmine Aldous"
 
 
Team:
Reon, Collection guys sorry cannot remember the names
 
 
 


Review 29 Jun 2018
Recommended by customer in E8 1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
51.5490, -0.0546
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From SW London, Took our packed household into storage. About 7 months later, It was then delivered to our new home the other side of London. Everything was locked from leaving us and was delivered in perfect condition. The Storing.com Team could not have been more helpful either end. The booking was easy and Cherrelle could not have said more to help us with this. She was always there to answer (perhaps silly questions!) The delivery place had some challenges with access and the guys were so helpful, so accommodating and could not have done ANY thing different or more, to improve their Service.

"There is nothing anyone could have done to improve the service we had, from booking inquiries ALL the way through from
Collection of our household and delivery and unpacking 7 months later. Every one was 100% brilliant. Professional, polite, incredibly helpful with all the fine details in unloading and where to put what.
The price was very reasonable. After our stuff had been collected, I thought, this is Too good to be true! But through and through, beginning to end,
It was good and it was true!
I wholeheartedly Recommend them."
 
 
 
 


Review 25 Jun 2018
Recommended by customer in E13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
51.5362, 0.0292
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 units, around 25/30 boxes

"I have been away travelling extensively and I knew that my belongings were in safe hands. Every time I called storage.com they were helpful to solve any kind of situation, give me advice and reassure me.

Thank you
Francesca"
 
 
 
 


Review 22 Jun 2018
Recommended by customer in SE17
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.5012, -0.1154
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving of 14 cartons from a hotel for storage

"I have dealt with many storage service providers internationally and Storing.com has been most impressive. They respond quickly to my emails and are very attentive and reliable. Thumbs up!"
 
 
Team:
Reon Stewart and Cherrelle
 
 
 


Review 22 Jun 2018
Recommended by customer in N4 1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.5811, -0.0981
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Storage of boxes from a 1-bedriom flat

"I felt I got a good service from Storage.com.

The main problem for me was not knowing in advance what size storage unit I was gong to need and then finding on the day that I had one that was too big (and paying for) but no other options are available when the reveals people are already here."
 
 
 
 


Review 17 Jun 2018
Recommended by customer in NN10
 My Age: 50 - 59 
 I'm: Female 

 I have known this business: Under 1 year 
52.2806, -0.6030
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lodge Road

"Great storage company with polite and helpful staff. Would reccomend.
"
 
 
 
 


Review 12 Jun 2018
Recommended by customer in YO11
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
54.2732, -0.4018
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had moved from Sussex back to North Yorkshire so put my stuff in storage until I needed to collect it.
 
Cost: £1000
 

"The move itself was a difficult one emotionally and was handled very professionally by the staff. When collecting 7 months later the staff member at the storage unit was excellent and did everything he could and more to be helpful. So overall very happy."
 
 
Team:
Unfortunately I can't remember but he was first class!
 
 
 


Review 6 Jun 2018
Recommended by customer in W5 4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
51.5021, -0.3084
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had all my household to put in storage for an unlimited period of time until I was ready to set up home again. Mainly boxes but odd & awkward items as well.
 
Cost: £66
 

"I did my research and queried with various storage companies. I finally chose Storing.com because of the price, the conditions (no price-raise for the next 5 years) and, above all, because they genuinely helped me to decide what was best for me.They never tried to sell me an expensive option but quite the opposite they always safeguarded my own interests. They were truly pacient my numerous enquiries and change of plans, and always polite, kind and affable. Their collection of my belongings was impeccable, they helped with everything and made it easy for me, from parking the truck to loading my boxes and odd items, all in good humour with lots of care and in a relaxed way. I booked two storing units but ended up using just one. They reimbursed me the unused unit. Accesing my unit when needed was also free of hassles and easy. And finally, moving out of storage has been made easy, simple, paperwork clear and fair.
I could not reccommend Storing.com more emphatetically. I am very pleased with them"
 
 
Team:
Ryan Curtis, Cherrelle David
 
 
 

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