J & J Howe Removals Ltd

Reform Street
Blairgowrie
Perthshire
PH10 6BD

56.5911, -3.3400

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.6/10
86 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 86 reviews since 2013
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A good experience very friendly and helpful people who were always ready to answer any queries, and very accommodating with special storage requirements. Our second time of using their services not at...."   more
 
" After a rather traumatic experience on a previous 'house move' with a large, well known removal firm, we were rather nervous about choosing one for our latest move. We decided to try a smaller firm...."   more
 
" First, apologies for the delay in responding. Sam will smile and not be surprised that it has taken us so long and we have still not yet finished unpacking! One lamp was broken. Sam, George and Jam...."   more
 
" We were very happy with the service that we received and the removal guys were excellent and made our move stress free."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 84%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 97%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 92%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 69%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 77%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 88%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 71%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
absolutely 2
accommodating 3
arrival 2
arrived 3
auction 3
aware 2
belongings 4
best 2
better 2
big 2
boxes 2
definitely 5
delighted 4
delivery 4
easy 4
efficient 9
Excellent 19
experience 5
extremely 7
Fantastic 5
finish 8
free 4
friendly 13
good 5
great 6
guys 7
happy 4
hard 9
helpful 17
highly 7
Howe 13
impressed 4
J 4
J&J 5
packing 5
polite 9
problem 5
professional 17
recommend 16
removal 14
Removals 6
removing 4
service 28
smoothly 4
storage 5
stress 6
team 19
Thank 5
Thanks 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Nov 2017
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4026, -3.0101
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long site removal including storage

"A good experience very friendly and helpful people who were always ready to answer any queries, and very accommodating with special storage requirements. Our second time of using their services not at all disappointed would and have recommended then to people."
 
 
 
 


Review 8 Nov 2017
Recommended by customer in EH45

 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.6386, -3.1047
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Perthshire to the Scottish Borders

"After a rather traumatic experience on a previous 'house move' with a large, well known removal firm, we were rather nervous about choosing one for our latest move. We decided to try a smaller firm, J&J Howe, and didn't have any regrets. From start to finish we and our house furnishings were treated with respect. Everything ran smoothly from the arrival of the van for the collection, to the delivery of our belongings at the other end. The men we were allocated worked well as a team and were also friendly and very helpful. We would highly recommend this company and would happily use them again."
 
 
Team:
Don and George
 
 
 


Review 8 Nov 2017
Recommended by customer in WR5

 I'm: Male 

52.195782, -2.189501
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1. Removal of some furniture to Crieff 2. Removal of most furniture from Murthly, near Perth, to our new home in a village close to the city of Worcester; this move included your full packing service
 
Cost: £3737
 

"First, apologies for the delay in responding. Sam will smile and not be surprised that it has taken us so long and we have still not yet finished unpacking! One lamp was broken.
Sam, George and James are a credit to your company: efficient, friendly, very easy to get along with, hard-working,very, very helpful. Sam's gentle smile never faltered, while George worked away quietly. James worked away by himself in our house and he and George did an excellent job of our mini-move to Crieff.
Thanks to Mike Curtis too, for overseeing the move and providing all the boxes and packing tape; and handling the commercial end.
Thanks also especially to Matt for agreeing that a number of items that we could not dispose of ourselves would be taken for possible auction. We are waiting to hear the outcome of that.
Please convey our thanks and warm good wishes to your excellent Team.
"
 
 
Team:
Sam, George, James
 
 
 


Review 2 Nov 2017
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4855, -2.8352
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal service

"We were very happy with the service that we received and the removal guys were excellent and made our move stress free."
 
 
Team:
Bill and Dale
 
 
 


Review 9 Oct 2017
Recommended by customer in PH2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4059, -3.4267
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from a 4 bed to a 3 bed rented home.
 
Cost: £700
 

"Staff were very helpful and accommodating. Will definitely use them again."
 
 
 
 


Review 4 Oct 2017
Recommended by customer in PH10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.5826, -3.3332
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
everything including a very heavy treadmill and many many boxes some of which contained valuable antiques and priceless (to us !) mementos was moved in a speedy but gentle way by friendly workers happy to put our minds at ease .
 
Cost: £1098
 

"Excellent service provided by all staff from start to finish and even afterwards removing boxes etc was done promptly and with courtesy ."
 
 
Team:
Martin and Tony for the physical stuff and Mike for the evaluation of the job -- many thanks to all concerned .
 
 
 


Review 25 Sep 2017
Recommended by customer in PH14
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4419, -3.1615
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Perthshire to Lanarkshire.
 
Cost: £1188
 

"This is the second house move we've used J Howe for and again were very happy with the service. The staff who moved our belongings were friendly, polite and organised, taking away some stress for us.

They worked hard and very efficiently. I have recommended J Howe to friends and wouldn't hesitate to use them again."
 
 
Team:
Tony and Martin.
 
 
 


Review 5 Sep 2017
Recommended by customer in PH16
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.6878, -3.6948
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 4 bedroom house on the west coast of Scotland over to Perthshire. We were moving from a remote location with single track roads that were not the easiest to navigate. The move would happen over 2 days due to distance, packing on the Tuesday and delivery on the Wednesday.
 
Cost: £1322
 

"JJ Howe Removals provided a professional service from the moment I called for a quotation. I couldn't provide a confirmed date at the time and asked them to pencil one in - this was no problem. They were the first company back to me with a quotation and time scales - nothing was too much trouble. The removal guys arrived promptly and managed to get the lorry into the drive despite being on a single track road with narrow gates. At no time did they complain or make us feel the move was any problem. Throughout the packing the guys were friendly, polite and asked questions along the way to make sure all was packed well. Our new property was even harder to access due to the driveway and the guys couldn't get as close to the property as wanted - but again did not complain once and called in extra help to get the job done. I couldn't fault the hard work these guys put in."
 
 
Team:
Mike Curtis
 
 
 


Review 31 Aug 2017
Recommended by customer in DD2

 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4582, -3.1090
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The move went very smoothly and your removing men were fabulous and very patient,would have no problem recommending your company."
 
 
Team:
sorry cant remember
 
 
 


Review 10 Aug 2017
Recommended by customer in PH10

 I'm: Male 

56.5854, -3.3374
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move within a mile.

"Very efficient, professional,helpful & Courteous"
 
 
 
 

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