J & J Howe Removals Ltd

Reform Street
Blairgowrie
Perthshire
PH10 6BD

56.5911, -3.3400

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
67 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.7/10 Overall Rating 9.7/10
Based on 67 reviews since 2013
 
 
 
Sales & Support
9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value
9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Every part of the move went well.We couldn't have done it if we had undertaken the packing ourselves. The Guys were very helpful and pleasant on what is a very stressful day."   more
 
" The whole team at Home's made this move as stress free a sign possible for us. From the initial quote to the team that assisted us moving home, every member of staff was extremely helpful and polite...."   more
 
" Matt , Mike and team were excellent and we were away from a 0730 arrival for loading at 0845 for long journey North . My wife even commented that she had accidentally packed eggs in lorry , which ...."   more
 
" Excellent service, careful and considerate packing and really made an effort to ensure that everything was right. Friendly and approachable staff would use again and trust in a heartbeat. Would...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 82%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 96%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 91%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 67%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 75%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 85%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 66%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
absolutely 2
auction 2
aware 2
belongings 2
careful 2
comments 2
contact 3
definitely 4
delighted 4
delivery 3
easy 3
efficient 5
excellent 15
experience 2
extremely 7
Fantastic 4
finish 5
free 3
Friendly 4
good 3
great 5
Guys 5
happy 2
hard 7
helpful 11
highly 6
Howe 7
Howes 2
impressed 2
initial 2
J 2
J&J 2
local 2
making 2
packing 3
pleasant 3
polite 4
professional 11
really 3
recommend 12
removal 8
removals 5
service 22
storage 4
stress 4
team 14
Thank 4
Thanks 3
working 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 4 3 2 1

Budget:  

Review 9 Mar 2017
Recommended by customer in Iv3-
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Pack, load and deliver ,compleatly household contents and out houses.
 
Cost: £1500
 

" Every part of the move went well.We couldn't have done it if we had undertaken the packing ourselves.
The Guys were very helpful and pleasant on what is a very stressful day. "
 
 
Team:
Tony and Graham
 
 
 


Review 3 Mar 2017
Recommended by customer in KY16
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
56.3589, -2.8859
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
3 bedroom house move
 
Cost: £600
 

" The whole team at Home's made this move as stress free a sign possible for us. From the initial quote to the team that assisted us moving home, every member of staff was extremely helpful and polite. I would hesitate to recommend yourselves to anyone. "
 
 
 
 


Review 17 Feb 2017
Recommended by customer in Pert
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Meigle to Helmsdale .
 
Cost: £1068
 

" Matt , Mike and team were excellent and we were away from a 0730 arrival for loading at 0845 for long journey North .

My wife even commented that she had accidentally packed eggs in lorry , which she meant to take in car , and these arrived intact !

We would definitely recommend you again although for obvious reasons we hope not to have to move , and use you , again too soon ! "
 
 
Team:
Matt , Mike , Martin
 
 
 


Review 16 Feb 2017
Recommended by customer in EH23
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.8461, -3.0394
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from Perthshire to Midlothian
 
Cost: £1801
 

" Excellent service, careful and considerate packing and really made an effort to ensure that everything was right.

Friendly and approachable staff would use again and trust in a heartbeat.

Would highly recommend and absolute gents. "
 
 
Team:
Billy, Don and the rest of the team
 
 
 


Review 6 Feb 2017
Recommended by customer in PH10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.5803, -3.3363
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from 3 bed house to 2 bed bungalow 25 miles away.
 
Cost: £660
 

" The 3 young men who came where excellent, polite, efficient and very hard working. It was a pleasure working with them. The move was as stress free as it could be. All our property was deposited in our new home by around 4pm. Apart from one minor thing missing (retaining ring from one of our lamps) there was absolutely no breakages or problems. Well done to Anthony and his team. "
 
 
Team:
Anthony + 2 boys sorry can't remember the names!
 
 
 


Review 13 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Excellent professional service, took the stress out of our move. "
 
 
 
 


Review 1 Nov 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" a "
 
 
 
 


Review 20 Oct 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Excellent service throughout and the removals team worked their socks off and were very easy to work with. "
 
 
 
 


Review 10 Oct 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" We had a great experience with J & J Howe - the guys we had (James and Christian) were were pleasant, well mannered and nothing was a problem. In fact they didn't break sweat! "
 
 
 
 


Review 27 Sep 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" J & J Howe Removals Ltd were outstanding in their service. Would highly recommend. "
 
 
 
 


Review 20 Sep 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Once again, the moving staff were outstanding...they couldn't have been more helpful and worked extremely hard. I did email the company directly straight after the removal praising the staff but not sure if this was received as haven't had a response. "
 
 
 
 


Review 8 Sep 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Great service, thank you "
 
 
 
 


Review 5 Sep 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Excellent service "
 
 
 
 


Review 18 Aug 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" "
 
 
 
 


Review 15 Aug 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Howies were a very good company to deal with. The staff were very professional and worked extremely hard during the whole day "
 
 
 
 


Review 15 Aug 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Fantastic service. Easy to deal with and great price "
 
 
 
 


Review 12 Aug 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" From first contact to final delivery the company could not have been more helpful. All the staff were good and in particular Mike, as our main contact, proved invaluable: he handled the process for us professionally and extremely competently. The company did all that we asked of it. "
 
 
 
 


Review 11 Aug 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" As above, my three comments are meant to be constructive not critical "
 
 
 
 


Review 2 Aug 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" We were delighted from start to finish - the initial visit, the removal of items to the auction, the days and days of packing and unpacking, the delivery from storage. Everyone was professional and extremely hard working and endlessly patient and understanding. What a team. Thank you. "
 
 
 
 


Review 2 Aug 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
   Customer Review
 

" Very happy with your services. "
 
 
 
 

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