J & J Howe Removals Ltd

Reform Street
Blairgowrie
Perthshire
PH10 6BD

56.5911, -3.3400

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.6/10
80 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 80 reviews since 2013
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" This is the second house move we've used J Howe for and again were very happy with the service. The staff who moved our belongings were friendly, polite and organised, taking away some stress for us....."   more
 
" JJ Howe Removals provided a professional service from the moment I called for a quotation. I couldn't provide a confirmed date at the time and asked them to pencil one in - this was no problem. They ...."   more
 
" The move went very smoothly and your removing men were fabulous and very patient,would have no problem recommending your company."   more
 
" Very efficient, professional,helpful & Courteous"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 84%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 96%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 91%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 69%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 76%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 88%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 69%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
absolutely 2
arrived 3
auction 2
aware 2
belongings 3
best 2
better 2
big 2
careful 2
class 2
comments 2
contact 3
Courteous 2
definitely 4
delighted 4
delivery 3
despite 2
didnt 2
difficult 3
distance 2
easy 3
efficient 8
Excellent 16
experience 3
extremely 7
Fantastic 5
finish 6
friendly 10
great 6
guys 6
hard 9
helpful 13
highly 6
Howe 12
impressed 4
J&J 4
packing 4
polite 9
problem 5
professional 17
recommend 15
removal 12
Removals 6
service 26
storage 4
stress 5
team 17
thank 5
THANKS 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 25 Sep 2017
Recommended by customer in PH14
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4419, -3.1615
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Perthshire to Lanarkshire.
 
Cost: £1188
 

"This is the second house move we've used J Howe for and again were very happy with the service. The staff who moved our belongings were friendly, polite and organised, taking away some stress for us.

They worked hard and very efficiently. I have recommended J Howe to friends and wouldn't hesitate to use them again."
 
 
Team:
Tony and Martin.
 
 
 


Review 5 Sep 2017
Recommended by customer in PH16
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.6878, -3.6948
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 4 bedroom house on the west coast of Scotland over to Perthshire. We were moving from a remote location with single track roads that were not the easiest to navigate. The move would happen over 2 days due to distance, packing on the Tuesday and delivery on the Wednesday.
 
Cost: £1322
 

"JJ Howe Removals provided a professional service from the moment I called for a quotation. I couldn't provide a confirmed date at the time and asked them to pencil one in - this was no problem. They were the first company back to me with a quotation and time scales - nothing was too much trouble. The removal guys arrived promptly and managed to get the lorry into the drive despite being on a single track road with narrow gates. At no time did they complain or make us feel the move was any problem. Throughout the packing the guys were friendly, polite and asked questions along the way to make sure all was packed well. Our new property was even harder to access due to the driveway and the guys couldn't get as close to the property as wanted - but again did not complain once and called in extra help to get the job done. I couldn't fault the hard work these guys put in."
 
 
Team:
Mike Curtis
 
 
 


Review 31 Aug 2017
Recommended by customer in DD2

 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.4582, -3.1090
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The move went very smoothly and your removing men were fabulous and very patient,would have no problem recommending your company."
 
 
Team:
sorry cant remember
 
 
 


Review 10 Aug 2017
Recommended by customer in PH10

 I'm: Male 

56.5854, -3.3374
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move within a mile.

"Very efficient, professional,helpful & Courteous"
 
 
 
 


Review 31 Jul 2017
Recommended by customer in PA34
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.2554, -5.4909
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Aberfeldy to Kilmelford. 2 smaller vehicles required due to awkward access of new property.
 
Cost: £1800
 

"Fantastic crew. Professional, courteous and friendly. Real teamwork.
Fast and efficient yet took great care of everything.
Dealt with a potential difficult situation with a neighbor very promptly leaving that person impressed with the company too.
"
 
 
Team:
Mark, Ian, Brian and Matt.
 
 
 


Review 31 Jul 2017
Recommended by customer in AB33
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
57.2299, -2.7020
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The 2 young men were very diligent and hard working and I had absolutely no problems at all. We were moving 110 miles and the van was more than large enough and everything was quickly and properly packed in.
 
Cost: £1080
 

"I can thoroughly recommend this company. I had tried many other firms and JJ Howe were the cheapest."
 
 
Team:
Mike, Robin & Tony.
 
 
 


Review 5 Jul 2017
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4892, -3.1037
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
contents of 4 bed house moved from Fowlis in Angus to Ipswich.
 
Cost: £3040
 

"Professional service with attention to detail. Staff were friendly and patient with us. Made the move a lot less stressful than it could have been. Would not hesitate to recommend."
 
 
Team:
Tony and Martin
 
 
 


Review 3 Jul 2017
Recommended by customer in PH10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
56.5863, -3.3335
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was moving from a four bedroom house to a two bedroom flat, my sofa was a large bedsettee.
 
Cost: £10269
 

"Don and James did their best to get it into the flat even removing the front door, so they went the extra mile in their efforts but had to admit defeat in the end. All the staff at J&J Howe have been very helpful and polite

I was initially impressed by the fact that each removal man took the trouble to shake hands with me and introduce himself. They made the whole experience easier."
 
 
Team:
Don & James
 
 
 


Review 8 Jun 2017
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.5029, -2.6983
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Carnoustie to Edinburgh. Basic furniture plus piano.
 
Cost: £1063
 

"The 3 men arrived when they said they would.
As not all furniture was going they kept checking with us about individual items.
Everything packed securely.
Very efficient - finished in 2 hours.
The following day, 2 of the 3 form the previous day unloaded in heavy rain. Unfortunately they could not get as close to the property as we would have liked but again in two hours, everything was in place.
The piano was the most difficult and even when the dining room table was a fraction too big, they came up with the solution of removing the table top and putting it back before they left.
They were efficient and friendly and we could not have asked for a better team on both days.
"
 
 
Team:
Billy, Dale and Don. Don not there second day.
 
 
 


Review 8 Jun 2017
Recommended by customer in Ph10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.5810, -3.3404
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went very smoothly and very pleased with your service. Guys were very professional and most helpful. Thank you so much.
 
Cost: £550
 

"Excellant service so pleased. Thank you."
 
 
 
 

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