Black's Worldwide Movers

Unit 9 Brechin Business Park, West Road
Brechin
Angus
DD9 6RJ

56.7320, -2.6824

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.6/10
141 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 141 reviews since 2009
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From our initial contact the service from Blacks was both professional and personal and could not fault them. Due to our own changes we had to change our removal date and this was not a problem. ...."   more
 
" Our move went according to plan. The representative who arrived for the survey for the quote was helpful and very knowledgeable. The quote arrived quickly and was extremely detailed enabling us to dec...."   more
 
" From start to finish a professional, friendly and very importantly flexible service. The team who actually removed our house contents, first to storage and then to our new home were so efficient, ca...."   more
 
" Having used Blacks previously for a large move with storage for a week I approached them to quote for a smaller move. This move required the removal team to drive some 68 miles from Brechin, to pack u...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 87%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 76%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 76%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 3
anticipated 3
arrived 5
aspects 3
Attention 4
better 3
Blacks 16
boxes 4
brilliant 6
care 3
careful 4
certainly 3
check 3
Chris 3
class 6
completely 4
contact 3
contents 3
crew 3
definitely 6
delivered 4
delivery 5
easy 3
effects 3
efficient 10
especially 3
Excellent 12
expected 3
experience 7
extremely 3
Fabulous 4
fantastic 8
fault 3
finish 8
friendly 15
good 9
Great 11
guys 8
happy 12
help 6
helpful 28
packing 7
polite 7
professional 18
recommend 17
removal 21
service 29
stress 8
stressful 7
team 13
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 23 Nov 2017
Recommended by customer in ab39
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.965958, -2.226081
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Bed bungalow we did packing.
 
Cost: £700
 

"From our initial contact the service from Blacks was both professional and personal and could not fault them.

Due to our own changes we had to change our removal date and this was not a problem.

On the day Chris and Scott made our move a lot easier as nothing was a problem to them.

Would not hesitate in recommending Blacks"
 
 
Team:
Chris & Scott
 
 
 


Review 16 Oct 2017
Recommended by customer in DD10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.7161, -2.4662
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was that of an elderly lady from her own home into smaller sheltered accommodation. The whole team from beginning to end were extremely helpful and the removal team in particular dealt very well, and with good humour, with an elderly lady with decided ideas of her own. The move was done quickly and efficiently.
 
Cost: £650
 

"Our move went according to plan. The representative who arrived for the survey for the quote was helpful and very knowledgeable. The quote arrived quickly and was extremely detailed enabling us to decide on acceptance very quickly. The removal team arrived on time and carried out the move in a very efficient and timely way. Blacks enabled us to move house with as little hassle as possible. We would definitely use them again."
 
 
Team:
Not sure, but possibly Stuart and his team?
 
 
 


Review 5 Sep 2017
Recommended by customer in dd97

 I'm: Male 

56.8127, -2.6564
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move involved packing and removing house contents to storage and subsequently delivery to new home

"From start to finish a professional, friendly and very importantly flexible service. The team who actually removed our house contents, first to storage and then to our new home were so efficient, careful and extremely obliging - the move went smoothly. We are extremely happy with the service received from all concerned and would have o hesitation in recommending this company."
 
 
Team:
Gillian, Chris, Jordon, Daniel
 
 
 


Review 31 Aug 2017
Recommended by customer in DD9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.7339, -2.6670
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a small move which only required a smaller removal van and a distance of 68 miles from collection to delivery.
 
Cost: £426
 

"Having used Blacks previously for a large move with storage for a week I approached them to quote for a smaller move. This move required the removal team to drive some 68 miles from Brechin, to pack up the van and then return to deliver in Brechin. The 2 man team arrived on time and commenced to pack up the items I indicated for removal. Attention was made to cover mattresses with plastic covers and to stack items into the van and cover with protective cloths. When they delivered the items they took instruction from me as to where the items were to be placed and before leaving asked me to check I was happy with where items had been placed, and if anything needed to be moved.
The removal men introduced themselves on arrival, were very courteous and professional.
Highly recommended."
 
 
Team:
Daniel and Jordan
 
 
 


Review 24 Aug 2017
Recommended by customer in Ab30
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.8332, -2.4794
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
30 miles 3 bedroom house move

"I only gave 5 days notice as my other mover double booked me for my house move these guys were fantastic everything wasn't a problem for them they went out of their way to help can't praise them enough their process was easy to follow from start to finish absolutely brilliant thank you all so much."
 
 
 
 


Review 19 Aug 2017
Recommended by customer in AB30

 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
56.8060, -2.5638
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
i needed help moving and storing furniture and boxes then moving them from storage to my new address a month later.
 
Cost: £550
 

"The whole experience dealing with Blacks was easy and stress free. They were most helpful with every question I had. Even though my move was small and not much to move they were completely professional and polite at all times. Move in day was amazingly easy and I would never move house on my own again without a moving company! I'll be using Blacks again if I ever need to!"
 
 
Team:
Gillian and moving guys!
 
 
 


Review 17 Aug 2017
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.5023, -3.1317
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blacks moved us from our flat in central Dundee to a house on the outskirts. We had a few pieces of furniture which needed to be disassembled for moving which the guys very patiently carried out for us. They also kindly reassembled at the destination.
 
Cost: £850
 

"The 2 guys went above and beyond to help us and to make our move as smooth as possible."
 
 
Team:
I am sorry I cannot remember their names.
 
 
 


Review 14 Jun 2017
Recommended by customer in DD10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.7621, -2.5068
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service provided included packing of belongings and removal from 3 storey building to one storey cottage. It also included removal of items from long term storage. The team were friendly, helpful and very professional. The move was carried out to schedule with no issues.
 
Cost: £970
 

"The whole process was straightforward and carried out professionally. This was a two stage move with the first stage being a move to a temporary property with some belongings going into storage. The second stage was a move to permanent accommodation with effects coming out of storage. Both moves involved staff packing house contents. All those involved were helpful, friendly and professional. Both moves were carried out on time and as agreed. Effects have come out of storage undamaged. I would highly recommend this business."
 
 
 
 


Review 14 Jun 2017
Recommended by customer in DD11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.5533, -2.5918
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move house contents from Larbert, store for a month and deliver to new home in Arbroath.
 
Cost: £1050
 

"As my above figures suggest I was highly impressed with the whole experience. Gillian in the office never failed to reply immediately to any queries and the staff on both days were excellent. I would highly recommend this firm."
 
 
Team:
Im sorry I cant remember but dates were 2nd and 30th May
 
 
 


Review 9 Jun 2017
Recommended by customer in DD5

 I'm: Male 

56.4728, -2.8762
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went well

"would be happy to recommend"
 
 
Team:
team on 31st May Seabourne tp Cedar Broughty Ferry
 
 
 

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