G B Liners

1 Sea View Way, Woodingdean Business Park
Brighton
East Sussex
BN2 6NT

50.8401, -0.0747

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
819 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 819 reviews since 2006
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Man who assessed work and foreman in change of removal crew. Both inspired complete confidence. I did not need to worry once during the removal process."   more
 
" Communication was good throughout.Moving out was seamless and the guys who packed up were brilliant on November 10th. On Tuesday 16th they moved our furniture from storage to our new rented home.This...."   more
 
" Our removal guys were efficient, polite and courteous. Nothing was too much trouble."   more
 
" GB Liners representative was friendly and knowledgeable, giving good advice and confidence in their service. The removal team were very polite, efficient and careful with everything in the move. "   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01273 391777.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 84%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 13
Arrived 15
aspects 9
best 12
boxes 25
Brighton 18
brilliant 14
care 18
careful 15
cheerful 20
class 19
courteous 42
crew 36
delivery 20
efficient 78
Excellent 121
extremely 21
fantastic 17
finish 21
friendly 75
furniture 23
GB 58
good 85
Great 40
guys 22
happy 28
hard 28
helpful 109
highly 22
impressed 26
Liners 129
packed 26
packing 34
pleasant 25
pleased 32
polite 70
process 18
professional 81
really 18
recommend 78
removal 64
satisfied 19
service 175
smoothly 19
storage 25
stress 21
team 102
thank 31
Thanks 21
trouble 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 31 Jan 2018
Recommended by customer in BS31
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.413826, -2.502587
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cheerful, positive crew not layed by failure of lift (flat 9 floors up).
 
Cost: £3900

"Man who assessed work and foreman in change of removal crew.
Both inspired complete confidence.
I did not need to worry once during the removal process."
 
 
 
 
 
 


Review 26 Jan 2018
Recommended by customer in BN14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
50.8653, -0.4060
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a flat in November 17 unsure where we would be going so last minute our furniture was put into storage. We did not know when we would move then had to go into rented.GB Liners were very helpful throughout.
 

"Communication was good throughout.Moving out was seamless and the guys who packed up were brilliant on November 10th. On Tuesday 16th they moved our furniture from storage to our new rented home.This was trouble free and the two men that came with the lorries were polite and efficient. Thanks GB Liners, we will definitely get you to move us when we find our permanent home."
 
 
 
 
 
 


Review 17 Jan 2018
Recommended by customer in BN1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
50.8265, -0.1471
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went as planned.
No problems encountered.
 

"Our removal guys were efficient, polite and courteous.
Nothing was too much trouble."
 
 
 
 
Team:
 
 
 


Review 5 Jan 2018
Recommended by customer in CT12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.3391, 1.3126
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed home to 3 bed bungalow, no major challenges moved 90 miles away. We packed our own possessions.
 
Cost: £1500

"GB Liners representative was friendly and knowledgeable, giving good advice and confidence in their service. The removal team were very polite, efficient and careful with everything in the move. "
 
 
 
 
Team:
Wes Klaus Bart Tom
 
 
 


Review 4 Jan 2018
Recommended by customer in BA14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
51.3191, -2.2095
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From storage to new house. Builders were still on site (They should've finished).
But our 2 removal men worked with them and did a first class job under difficult circumstances.
 
Cost: £3000

"GB Liners were wonderful from start to finish.
First move of furniture to storage. Then from storage to new house.
Everything went very well.
Have no hesitation in recommending GB Liners."
 
 
 
 
 
 


Review 4 Jan 2018
Recommended by customer in TQ12
50.5157, -3.5863
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Gareth Simon
 
 
 


Review 21 Dec 2017
Recommended by customer in BN9
 My Age: 50 - 59 
 I'm: Female 
 I have known this business: 5 - 10 years 
50.8052, 0.0604
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The team arrived and were very friendly and nothing was too much trouble for them. The day went well and they left by midday and were meeting at new house by 1.30 PM we had a problem with.
 
Cost: £1448

"Our buyer who didn't have his money transferred till 4.30 PM. So it was late when we got the keys and they were unable to get down the drive in the dark. They left us with mattress and the box with tea, coffee etc. They came back the next day and again were brilliant. They are a credit to your company. Would recommend your to everyone. Many thanks."
 
 
 
 
Team:
Gaz Kevin Tom Matt John
 
 
 


Review 19 Dec 2017
Recommended by customer in BN99
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.8142, -0.3707
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was fast and friendly and stress free.
 
Cost: £798

"No moaning. I like that."
 
 
 
 
Team:
Matt Kevin
 
 
 


Review 18 Dec 2017
Recommended by customer in PO5
 My Age: 40 - 49 
 I'm: Female 
50.7899, -1.0896
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything went really smooth with one exception that the lorry couldn't access the house in the UK. The streets were too narrow, and cars were parking on both sides. The movers handled this really well by parking the lorry nearby.
 
Cost: £2324

"*and transporting everything with a little van. The team was very flexible and polite. Anytime again! "
 
 
 
 
 
 


Review 12 Dec 2017
Recommended by customer
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Switzerland to Ireland. Starting on the Saturday with the packing and finishing on the Monday.
 
 
 
Team:
Andy Simon
 
 
 

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