G B Liners

1 Sea View Way, Woodingdean Business Park
Brighton
East Sussex
BN2 6NT

50.8401, -0.0747

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
796 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 796 reviews since 2006
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The team were polite and courteous. Through out they were happy to help in anyway they could to help make the whole processeasier from office. To help position and rebuild any ackward items. "   more
 
" Delighted with the service from start to finish excellently planned and efficiently moved with great care taken of our belongings. Really friendly and polites staff."   more
 
" 600 mile drive, sleep driveway at location, all difficulties were dealt with. Highly professional."   more
 
" A truly professional service from start to finish. We did have a few minor issues upon un-packing but each were dealt with courteously and satisfactorily."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01273 391777.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 83%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 8
absolutely 13
access 8
arrived 13
aspects 9
boxes 24
Brighton 17
care 17
cheerful 20
class 18
courteous 41
crew 35
delivery 19
efficient 74
Excellent 117
extremely 20
finish 20
friendly 74
furniture 19
GB 52
good 82
great 40
guys 17
happy 28
hard 27
helpful 107
Highly 20
impressed 25
Liners 123
packed 24
packing 32
pleasant 25
pleased 31
polite 63
professional 78
punctual 16
Really 17
received 16
recommend 77
removal 58
satisfied 19
service 171
smoothly 19
storage 23
stress 20
stressful 16
team 95
Thank 30
thanks 19
trouble 23
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Sep 2017
Recommended by customer in FK18
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.3250, -4.3279
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relocating from East Sussex to rural Stirling shire in our go which was handled by a two man team from start to finish.
 
Cost: £2995

"The team were polite and courteous. Through out they were happy to help in anyway they could to help make the whole processeasier from office. To help position and rebuild any ackward items. "
 
 
 
 
Team:
Jamie Ber
 
 
 


Review 22 Sep 2017
Recommended by customer
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from Portslade Brighton ufc to Co Wexford in republic of Ireland.
 
Cost: £4000

"Delighted with the service from start to finish excellently planned and efficiently moved with great care taken of our belongings. Really friendly and polites staff."
 
 
 
 
 
 


Review 21 Sep 2017
Recommended by customer in IV63
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
57.2155, -4.6313
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £4090

"600 mile drive, sleep driveway at location, all difficulties were dealt with. Highly professional."
 
 
 
 
Team:
Steve
 
 
 


Review 30 Aug 2017
Recommended by customer in PO30
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
50.6889, -1.2940
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
- From the UK to an Island.
- Ferry availability a challenge but OK given short notice.
- Over 3 days.
- Move to 2 addresses from one.
 
Cost: £5147

"A truly professional service from start to finish.
We did have a few minor issues upon un-packing but each were dealt with courteously and satisfactorily."
 
 
 
 
Team:
Ady John Tom Neil
 
 
 


Review 24 Aug 2017
Recommended by customer in YO60
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
54.1331, -1.0269
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very smoothly indeed and everything was done in a most professional manner.
It couldn't have been better.
 
Cost: £3150

"G B liners gave excellent service and everyone was very friendly and helpful.
I would certainly recommend them."
 
 
 
 
Team:
Wesley Plus
 
 
 


Review 17 Aug 2017
Recommended by customer in PO22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
50.7893, -0.6543
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move house from Hove to Felpham barn.
 
Cost: £1008

"Very friendly and professional people offering lots of help.
Long day from the guys but always with a smile."
 
 
 
 
 
 


Review 17 Aug 2017
Recommended by customer in SO32
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.9406, -1.1802
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Straight forward move from 3 bed large chalet bungalow to 4 bedroom house distance between houses was 55 miles move took place order 2 days. Day 1 load, day 2 delivery and unload all boxes packed by owner.
 
Cost: £1560

"First class operation at every stage from the thorough details assessment of our possessions, __ of the move, confirmation of price delivery of boxes and of course the loading and unloading of everything we owned !
Everyone was polite helpful and reassuring.
The GB team made what could have been a stressful and worried experience a walk in the park.
Would we recommend them you bet awe would. "
 
 
 
 
Team:
Br 32849
 
 
 


Review 20 Jul 2017
Recommended by customer in RH20
50.9197, -0.4636
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
There was more than an average amount of packing and organisation as we were moving from a large house, having lived-there 30 years to a house in France with half the contents having to remain in storage for a potential house in UK.
 
Cost: £8413

"The removal team headed by Dan were extremely helpful and efficient as well as speedy. They also went beyond the bounds of duty and packed things which really we should have completed ahead of schedule. The only negative considerations were that 2 large lampshades were delivered with only one standard. There was an issue with the piano. "
 
 
 
 
Team:
Dan Wes
 
 
 


Review 23 Jun 2017
Recommended by customer
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Haywards heath to Ireland.
 
Cost: £4445

"Excellent service, friendly crew. Highly efficient took a lot of stress out of the process. Excellent pre-packing by the team from Brighton too.

So good my son is also using GB liners.

Thoroughly obliging. Smiling all day. Cannot praise them enough."
 
 
 
 
Team:
Glenn
 
 
 


Review 22 Jun 2017
Recommended by customer in GL52
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.9112, -2.0602
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The firm booking was made at very short notice. It involved a move of 120 miles and took several days.
 
Cost: £2550

"The removal experience with GB Liners was excellent from quotation through the full pack move to the collection of empty boxes.
All the staff we encountered were professional friendly and calm."
 
 
 
 
Team:
Martin Damian
 
 
 

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