G B Liners

1 Sea View Way, Woodingdean Business Park
Brighton
East Sussex
BN2 6NT

50.8401, -0.0747

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
807 reviews since 2006
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 807 reviews since 2006
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" GB Liners gave a first rate service from initial visit to completion of move. Packing was excellent. Team were very polite and confident, as were the office staff and Tom the Brigham manager was very ...."   more
 
" The guys did a fantastic job, very efficient and worked really hard. Everything was packed really well with nothing damaged. They were also very professional in lifting heavy furniture without dama...."   more
 
" Excellent service, as always from GB liners. On the second day the guys worked 10.5 hours and were helpful and polite throughout."   more
 
" An excellent service from pre-sales to delivery. Took better care of our stuff than we would. Both teams polite considerate and capable."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01273 391777.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 84%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 13
Arrived 15
aspects 9
best 11
boxes 25
Brighton 18
brilliant 12
care 18
careful 14
certainly 9
cheerful 20
class 19
courteous 41
crew 35
delivery 20
efficient 75
Excellent 121
extremely 21
fantastic 17
finish 20
friendly 74
furniture 21
GB 54
good 82
Great 40
guys 19
happy 28
hard 28
helpful 109
Highly 22
impressed 26
Liners 125
packed 25
Packing 34
pleasant 25
pleased 31
polite 66
professional 81
really 18
recommend 77
removal 60
satisfied 19
service 174
smoothly 19
storage 23
stress 21
Team 99
Thank 31
Thanks 19
trouble 23
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Nov 2017
Recommended by customer in BN44
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
50.8878, -0.3235
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal team were excellent. Access to old address not easy but accomplished with skill.
 
Cost: £1500

"GB Liners gave a first rate service from initial visit to completion of move. Packing was excellent. Team were very polite and confident, as were the office staff and Tom the Brigham manager was very helpful especially when on 1st sale fell through and we had to cancel the move. Excellent company. "
 
 
 
 
Team:
Ady Tom Andy Kla
 
 
 


Review 7 Nov 2017
Recommended by customer in MK18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.9103, -1.0090
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 5 bed house in Germany including basement to a 5 bed house in England.
 
Cost: £8700

"The guys did a fantastic job, very efficient and worked really hard.
Everything was packed really well with nothing damaged.
They were also very professional in lifting heavy furniture without damaging any paintwork. "
 
 
 
 
Team:
Jamie Dan Wes Shane
 
 
 


Review 3 Nov 2017
Recommended by customer in RH17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.0433, -0.0818
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From 1st floor flat to detached house.
 
Cost: £2200

"Excellent service, as always from GB liners. On the second day the guys worked 10.5 hours and were helpful and polite throughout."
 
 
 
 
Team:
Klaus Tom Kevin
 
 
 


Review 30 Oct 2017
Recommended by customer in BN22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
50.802686, 0.257336
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Out of basement flat with steps and 2*90degree turns.
2 week storage.
Large pieces of furniture.
 
Cost: £1550

"An excellent service from pre-sales to delivery.
Took better care of our stuff than we would. Both teams polite considerate and capable."
 
 
 
 
Team:
Matt Bert Tom Jordan
 
 
 


Review 25 Oct 2017
Recommended by customer in IP12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.1319, 1.4127
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Haywards heath to Rendlesham in Suffolk. Our first move in 34 years.
 
Cost: £3240

"Team led by Simon Eaves and four others arrived promptly on 11 October and began to pack the bulk of the contents of the house. Returned on 12th to complete packing and loading and left for Suffolk. Arrived and unloaded some of the boxes and furniture so we could use the house over night. Arrived next day and completed the unloading. All completed by midday and left to return to Brighton."
 
 
 
 
 
 


Review 16 Oct 2017
Recommended by customer in EX23
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.8382, -4.5374
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Brighton to Cornwall. 3 days in total. Contents of large 4 bed house into small 3 bed.
 
Cost: £3245

"Highly impressive from consultation through to final move."
 
 
 
 
Team:
Klaus Riese Howard
 
 
 


Review 16 Oct 2017
Recommended by customer in BN11
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
50.8139, -0.3656
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 3 bed house on 2 floors to 1 bed flat on 1st floor
 
Cost: £550

"Two extremely professional personable, polited men
They worked tirelessly to ensure a very smooth removal for me. I was extremely impressed & cannot praise them highly enough.
Have already recommended the firm in conversation with people I know."
 
 
 
 
 
 


Review 9 Oct 2017
Recommended by customer in BN27
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.8910, 0.3223
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From three bed house to three bed house
 
Cost: £1340

"The team were fantastic from the first quotation through to completion of removal.

Thank you, the move was faultless."
 
 
 
 
Team:
Dan Gaz Shane Jordan
 
 
 


Review 29 Sep 2017
Recommended by customer in CL54
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
0, 0
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Sharpthorne to Stow on the work over 2 days.
 
Cost: £1920
 
 
 
 


Review 29 Sep 2017
Recommended by customer in BN1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.8266, -0.1530
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Simple move in difficult circumstances: Separation.
 
Cost: £570

"Wes Phillips , my foreman, behaved in a sensitive and exemplary manner, ' going the extra mile' to make the move stress free. The other workers were speedy, professional and cheery too!"
 
 
 
 
 
 

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