G B Liners

Unit 8 Haslemere Industrial Estate, Third Way Avonmouth
Bristol
Avon
BS11 9TP

51.5066, -2.6907

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.5/10
332 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 332 reviews since 2008
 
 
 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We would certainly use GB liners again."   more
 
" Staff were very polite, cheerful, helpful and positive. They made a difficult move as painless as possible. "   more
 
" Your team were more than helpful. Special mention to Neil and Dan who were great and did most of the unloading and remained happy and humorous! I've just found this, completed but unsent. I do apolog...."   more
 
" We would not choose any other firm to handle our move!"   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01179 828 141.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 93%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 96%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 98%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

ago 4
amazing 4
arrived 11
aspects 4
boxes 13
brilliant 7
care 9
cheerful 15
courteous 14
crew 19
definitely 9
delighted 7
efficient 27
efficiently 7
Excellent 57
extremely 12
fantastic 7
finish 11
free 8
friendly 32
friends 8
furniture 8
GB 33
good 36
great 22
guys 8
happy 15
hard 20
helpful 52
humour 8
liners 60
packed 8
packing 18
pleased 16
polite 28
professional 31
really 8
recommend 43
removal 30
service 66
smoothly 9
storage 11
stress 9
stressful 11
team 42
thank 21
Thanks 11
trouble 14
unloading 9
working 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 29 Aug 2017
Recommended by customer in YO60
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
54.0900, -1.0042
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collection and delivery went very smoothly, over the 2 days from Wiltshire to Yorkshire.
 
Cost: £2150

"We would certainly use GB liners again."
 
 
 
 
Team:
Daryl John
 
 
 


Review 22 Aug 2017
Recommended by customer in BS9
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.4881, -2.6060
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving to temporary, long term, small, private store, and holiday rental complicated!
 

"Staff were very polite, cheerful, helpful and positive. They made a difficult move as painless as possible. "
 
 
 
 
Team:
Gavin Adam Adam Stuart
 
 
 


Review 10 Aug 2017
Recommended by customer in BS7
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
51.4827, -2.5885
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 7 Aug 2017
Recommended by customer in OX15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.0498, -1.5406
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 storey house in densly packed area to smaller rural property. Only 2 people to unload for majority of time.
 
Cost: £3500

"Your team were more than helpful. Special mention to Neil and Dan who were great and did most of the unloading and remained happy and humorous!
I've just found this, completed but unsent. I do apologise, we moved in Jan! But we want to send this anyway as we were to happy with, your service and staff especially."
 
 
 
 
Team:
Neil Dean Dan Kevin Garr
 
 
 


Review 3 Aug 2017
Recommended by customer in BS8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.4538, -2.6261
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our possessions were packed and moved out.
A team came in and did more packing which then remains at the property.All started items were returns as agreed. Time and date, perfect.
 

"We would not choose any other firm to handle our move!"
 
 
 
 
Team:
Stuart
 
 
 


Review 1 Aug 2017
Recommended by customer in SA43
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.0803, -4.6635
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collect and empty our house the day before exchange. Drive down to west wales and put our belongings in to our new house.
 

"Everything went very smoothly, cannot fault the guys who helped us move, nothing was too much trouble for them. Two small items broken but that was down to our packing!!
Thanks GB Liners
Regards
Bob Stevens."
 
 
 
 
Team:
Neil Patrick
 
 
 


Review 31 Jul 2017
Recommended by customer in BA1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4145, -2.3515
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a central city location with no parking to a rural location with small lanes and difficult access.
 
Cost: £2895

"The team arrived early each day with a positive and polite attitude. Nothing was too much trouble. Our positions were packed with care and taken out of one property with a very narrow staircase into another property with a similar staircase with ease and no hassle. Challenges were met with positivity and humour. We will definitely use GB Liners again and will recommend to anyone moving."
 
 
 
 
 
 


Review 24 Jul 2017
Recommended by customer in BB2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.7611, -2.5156
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everthing was carried out as specified and it was a great help to have everything packed and labelled.
 
Cost: £230

"I was extremely pleased with the way all aspects of move were handled from the initial meeting with Sam, to the final box being brought in by Jean and John! It made the move back to my home town really a pleasant experience thank you to all the staff involved. I am most grateful to you. "
 
 
 
 
 
 


Review 14 Jul 2017
Recommended by customer in BS25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.3150, -2.8243
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One and a half days load, carefully done. ___ Tricking access to a second house-no problem for them!
 
Cost: £2400

"Generally very good job."
 
 
 
 
 
 


Review 11 Jul 2017
Recommended by customer in SN11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.4269, -1.9858
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From home to storage from storage to new home.
 

"Very happy with service."
 
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1