G B Liners

Unit 8 Haslemere Industrial Estate, Third Way Avonmouth
Bristol
Avon
BS11 9TP

51.5066, -2.6907

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating 9.5/10
347 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 347 reviews since 2008
 
 
 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service and attention to detail. All work progressed with a cheery attitude."   more
 
" Excellent service by all team members. 4 off. "   more
 
" There was only 1 fault as I could see and that was change of time to commence move. However the later time suited me better so it was not a fault as such."   more
 
" Thes move went very well."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01179 828 141.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 93%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 95%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 98%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 12
attitude 7
boxes 13
brilliant 7
Care 9
cheerful 15
courteous 14
crew 20
definitely 9
delighted 8
efficient 32
efficiently 7
especially 7
Excellent 61
Extremely 13
fantastic 8
finish 11
free 8
friendly 34
friends 8
furniture 8
GB 35
good 37
great 23
guys 8
happy 16
hard 20
helped 7
helpful 53
humour 8
Liners 63
member 7
packed 9
packing 18
pleased 17
polite 29
professional 34
really 9
recommend 45
removal 31
service 70
smoothly 10
storage 12
stress 9
stressful 12
team 46
Thank 21
Thanks 11
trouble 14
unloading 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Nov 2017
Recommended by customer in GL6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
51.7529, -2.2216
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very challenging delivery location. Added problems of difficulty. Access on a hillside - May road 6'6".
 
Cost: £1500

"Excellent service and attention to detail. All work progressed with a cheery attitude."
 
 
 
 
Team:
Gary Adamd Ken Neil
 
 
 


Review 15 Nov 2017
Recommended by customer in BS32
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.5253, -2.5440
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1400

"Excellent service by all team members. 4 off.
"
 
 
 
 
Team:
Dougs Team
 
 
 


Review 14 Nov 2017
Recommended by customer in BS16
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
51.5011, -2.5046
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent - No faults whatever.
 
Cost: £4440

"There was only 1 fault as I could see and that was change of time to commence move. However the later time suited me better so it was not a fault as such."
 
 
 
 
Team:
 
 
 


Review 6 Nov 2017
No Recommendation by customer in LE11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.7664, -1.2159
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The bmstd staff were helpful with advice re timings of the move, coped with the challenging access at the first house extremely well so very helpful and polite and fun to work with.
 
Cost: £1600

"Thes move went very well."
 
 
 
 
 
 


Review 2 Nov 2017
Recommended by customer in SP4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.2039, -1.7718
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bedroom house in Bristol to 4 bedroom bungalow in Wiltshire.
 
Cost: £1248

"Very friendly and efficient service. No hesitation in recommending to other people."
 
 
 
 
Team:
Neil Dan Mark
 
 
 


Review 30 Oct 2017
Recommended by customer in BS40
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.3804, -2.6258
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Exeter to Bristol.
 
Cost: £1900

"Very professional team. Would use again.
"
 
 
 
 
 
 


Review 25 Oct 2017
Recommended by customer in TQ7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
50.2738, -3.7024
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from house (4 bed) to storage and from storage to bungalow.
 

"Everything went brilliantly from estimate to moving in. Every member of staff were helpful, knowledgeable, friendly and efficient. We were kept reliably informed of everything to do with our move. Stuart (foreman) and the team greeted us on moving day with friendly smiles and handshakes and were fantastic. Everything went so smoothly. They were very hardworking and super efficient. We had no hassle or worries at all. We were delighted. Stuart would be overseeing our move in from storage everything and the team were excellent. "
 
 
 
 
Team:
Stuart Dave Ashton
 
 
 


Review 25 Oct 2017
Recommended by customer in B49
52.2202, -1.8672
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from bungalow Devon.All goods into store until property purchased in midlands.
 

"Removal was great result of husbands passing away. Extremely traumatic time. GB Liners were so caring and sensitive - I couldn't have asked for more. "
 
 
 
 
 
 


Review 20 Oct 2017
Recommended by customer in BS9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
51.4825, -2.6152
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a service I would highly recommend. They packed well . I recently had my effects moved back from storage. The access to my property was challenging and the movers.
 

"Did an excellent job without complaint. They were kind careful and very nice. The office were very efficient with excellent communication with me regarding my 2 containers. I would certainly recommend them and use them again. "
 
 
 
 
 
 


Review 20 Oct 2017
Recommended by customer in NP20
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.5729, -3.0038
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed house move to another 4 bed house 35 miles away.
 
Cost: £795

"Very efficient on the day. GB Liners very accommodating due to timescales - drafted in crew from other depot. "
 
 
 
 
 
 

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