G B Liners

Unit 8 Haslemere Industrial Estate, Third Way Avonmouth
Bristol
Avon
BS11 9TP

51.5064, -2.6908

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.6/10
384 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 384 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The team that moved us were excellent. They worked hard and were happy on both days of our removal."   more
 
" Not a single glass or china item was broken. Time keeping and keeping me the client informed was superb. Inspite of the difficulties arising from the legal side of the business. As the client I alway...."   more
 
" We'have moved many times, mainly internationally. This move was one of the smoothest by far. Compliment to the crew!"   more
 
" Dougie and Adam (The removal men) were excellent. They were polite, helpful and professional at all times. They helped make the move run completely smoothly without any problems. They were a credit t...."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01179 828 141.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 94%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 96%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 98%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 12
attitude 8
boxes 14
Brilliant 9
care 10
cheerful 16
courteous 19
crew 23
definitely 11
Delighted 9
efficient 35
excellent 70
experience 8
Extremely 14
fantastic 9
finish 12
free 10
friendly 38
friends 9
furniture 9
GB 42
good 38
great 26
guys 9
happy 19
hard 28
helped 9
helpful 63
highly 10
humour 8
Liners 70
member 9
packed 11
packing 22
pleased 19
polite 35
professional 39
property 8
Really 12
recommend 53
removal 35
service 76
smoothly 12
storage 13
stress 11
stressful 14
team 55
Thank 22
thanks 12
trouble 15
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Budget:  


Review 19 Jun 2018
Recommended by customer in BS22
51.3577, -2.9207
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The team that moved us were excellent. They worked hard and were happy on both days of our removal."
 
 
 
 
Team:
Doug Dan Mike
 
 
 


Review 15 Jun 2018
Recommended by customer in BA12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
51.2141, -2.2633
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"We'have moved many times, mainly internationally. This move was one of the smoothest by far. Compliment to the crew!"
 
 
 
 
 
 


Review 15 Jun 2018
Recommended by customer in GL2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.8759, -2.2120
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
In February the household contents were packed for storage including some 2500 hard backed heavy art books, garden furniture, sculptures, and plants were transported to my daughters. In June the reverse process was completed to my new home.
 

"Not a single glass or china item was broken. Time keeping and keeping me the client informed was superb.
Inspite of the difficulties arising from the legal side of the business. As the client I always considered the G B Liners team were working carefully and very professionally for me.
In today's world such high standards are rare indeed.
To be very highly recommended.
"
 
 
 
 
Team:
Gavin Ruth
 
 
 


Review 14 Jun 2018
Recommended by customer in BS9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.4918, -2.6221
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £800
 
 
 
 


Review 6 Jun 2018
Recommended by customer in SN12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.3560, -2.1272
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a 4-bed house to a bungalow, 27 miles apart.
 
Cost: £725

"Dougie and Adam (The removal men) were excellent.
They were polite, helpful and professional at all times. They helped make the move run completely smoothly without any problems. They were a credit to GB Liners. We would definitely use this company again and would recommend them to other people wishing to move home."
 
 
 
 
Team:
Dougie Ad
 
 
 


Review 29 May 2018
Recommended by customer in BS35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
51.539555, -2.557609
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"GB Liners personnel this time (May 2018) work excellent.
Very efficient but also provided a calm atmosphere.
Office staffs, __ and __, were always very helpful."
 
 
 
 
 
 


Review 23 May 2018
Recommended by customer in CO16
51.8020, 1.0851
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long distance move from Bristol to Clacton.
Move took 3 days.
 
Cost: £3000

"Everything from start to finish went very well.
All GB staff were helpful and courteous.
The whole experience was stressful but was made easy by your great service."
 
 
 
 
Team:
Laurence Dan
 
 
 


Review 23 May 2018
Recommended by customer in GL10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
51.7506, -2.2854
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Squeezing contents of large 4 bed house with much garden apparatus and many books into a much smaller 2-3 bed chalet house.
Some of it just wouldn't initially go in, so GB helpfully held some in storage for us for 2 months.
 
Cost: £2875

"Brilliant teams both for the move and for the staff from storage.
Speedy, efficient, cheerful and courteous.
This is our second move with GB, 2nd if we do it again, they'll definitely have our business a third time.
Both Ruth and Gavin in the office were patient and helpful with all our questions and concerns.
Couldn't have been better.
Five stars all round!"
 
 
 
 
Team:
Ruth Willetts Adam
 
 
 


Review 23 May 2018
Recommended by customer in BS30
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.4239, -2.4585
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Family move.
Access was quite limited in our existing house lane and our new address.
 
Cost: £1200

"The initial pre-meet was great.
Really helpful and informative.
On the day the team were outstanding.
Really thorough, calm and in control of the entire situation.
I have done nothing but recommend the service since we moved.
Thank you!"
 
 
 
 
 
 


Review 15 May 2018
Recommended by customer in SP6
 My Age: 40 - 49 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.9375, -1.8537
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Challenges was packing van due to size.
Helpful neighbor came to our rescue.
 

"An outstanding team, who went above and beyond to ensure the move went smoothly and with fun and laughter (even when stressful).
They are an absolute credit to your company and couldn't recommend them highly enough.
Please ensure they receive this feedback."
 
 
 
 
Team:
John James Jamie
 
 
 


Review 15 May 2018
Recommended by customer in BA14
 My level of experience of similar services: Experienced 
 I haven't used this business before 
51.3422, -2.2060
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very pleased that our property contents were spread over several vehicles instead of been squeezed into one."
 
 
 
 
Team:
Stuart
 
 
 


Review 10 May 2018
Recommended by customer in BA2
51.3842, -2.3555
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed, lots of China glass, some awkward items requiring careful packaging.
Lots of fire doors.
 
Cost: £1200

"All aspects of the move went well or the problems sorted very quickly.
Staff were unusually helpful, polite and quality of packing excellent.
I've moved every 18 months for 10 years.
This firm is the head of the class.
Will recommend and use again."
 
 
 
 
 
 


Review 10 May 2018
Recommended by customer in BS16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4995, -2.4935
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went well, apart from delay in getting the keys, planned 12:30 unpack.
This was never going to happen always after 14:00 hours.
Didn't understand the cost of delay.
 

"Cont;
Wondered with the team weren't too worry about getting the keys for 12:30 as will be getting paid.
We live & learn, apart from the extra 250, very please with the whole experience."
 
 
 
 
Team:
Neil Adam Ben Tony Dan Do
 
 
 


Review 1 May 2018
Recommended by customer in EX23
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.8297, -4.5104
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Bristol to Bude, and utilized the packing service.
The move took place over 3 day with day 1 for packing, day 2 move, day 3 final delivery of items.
We moved to a small road in village, with difficult access.
 
Cost: £2745

"The team who moved us did a fantastic job.
They were courteous, punctual and hard working.
They made sure that delicate items were protected and asked questions to clarity anything.
They went out of their way to ensure that all boxes went to the correct room at destination; and put our bed together ready for later use.
Nothing was too much trouble and they engendered confidence, in their professional manner.
Impressively, they managed to park both 7.5 ton lorries on our drive."
 
 
 
 
Team:
Adam Doug Dan
 
 
 


Review 25 Apr 2018
Recommended by customer in KY16
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
56.2806, -2.7428
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from SW England to Scotland to a new build house where builders were still on site.
Removers worked well with all contractors.
 
Cost: £4000

"Very efficient, courteous and helpful team.
No criticism at all. Highly recommend to others."
 
 
 
 
Team:
Adam Dan
 
 
 


Review 18 Apr 2018
Recommended by customer in BS9
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.4717, -2.6344
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From flat in Bristol to house in Upton in Severn.
 
Cost: £1175

"Excellent service provided by G B Liners Ltd.
From initial quote to the move itself and follow up after the move."
 
 
 
 
 
 


Review 16 Apr 2018
Recommended by customer in LS16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
53.8542, -1.6276
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 day move to Leeds from Bristol.
Difficulty moving some items in due to narrow front door and corridor area.
Full packing service.
 
Cost: £2245

"One issue on packing as a drawer was not emptied(only noticed after they had left.)
Crew moving in had to dismantle some furniture and had to work out how to maneuver some items into position.
However they persevered and worked hard to achieve a successful outcome.
Very pleased with the result."
 
 
 
 
 
 


Review 16 Apr 2018
Recommended by customer in BS35
51.6152, -2.5004
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a new build 4 bedroom house to a old cottage.
But fridge had been built into our kitchen so the team hadled to dismantle parts of the kitchen to remove the fridge freezer.
Very impressed.
 
Cost: £969

"Excellent company.
Made our move stress free, super bunch of guys on
The day who were obviously experts in their field but also very personable.
If we ever move again I would look no further than the GB Liners team."
 
 
 
 
Team:
Stuart Andy
 
 
 


Review 12 Apr 2018
Recommended by customer in SN8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.4193, -1.7067
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stress free smooth move.
 
Cost: £775
 
 
Team:
Doug Dan
 
 
 


Review 8 Apr 2018
Recommended by customer in BS20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
51.4929, -2.7626
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bed house to 4th floor 2 bed flat.
 
Cost: £1065
 
 
 
 

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