G B Liners

Unit 8 Haslemere Industrial Estate, Third Way Avonmouth
Bristol
Avon
BS11 9TP

51.5066, -2.6907

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating 9.5/10
359 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 359 reviews since 2008
 
 
 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service throughout of every member of staff was hard working and polite. Cannot recommend them highly enough."   more
 
" Very polite and professional staff. Very challenging move, but dealt with by friendly movers who worked very hard without complaint. Everything was done with minimal fuss or bother to us. Tough job...."   more
 
" Well done, as a difficult drive leading to property."   more
 
" Very please - All staff very friendly, courteous and helpful. "   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01179 828 141.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 93%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 96%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 98%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

accommodating 4
ago 4
amazing 4
arrived 12
aspects 5
boxes 13
Care 9
cheerful 15
courteous 15
Crew 21
definitely 9
Delighted 9
efficient 32
Excellent 63
Extremely 14
fantastic 8
finish 11
free 9
friendly 36
friends 9
furniture 8
GB 35
good 37
great 24
guys 8
happy 18
hard 24
helpful 55
humour 8
Liners 63
member 8
packed 10
Packing 20
pleased 17
polite 33
professional 36
really 10
recommend 47
removal 32
service 73
smoothly 10
storage 12
stress 10
stressful 12
team 46
Thank 21
Thanks 11
trouble 14
unloading 9
working 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Feb 2018
Recommended by customer in NP20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
51.6080, -3.0211
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 13 Feb 2018
Recommended by customer in TA8
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.2360, -2.9925
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 2 flats:
One to storage and one direct to new property.
Removal from storage to new property.
 
Cost: £2000

"Excellent service throughout of every member of staff was hard working and polite.
Cannot recommend them highly enough."
 
 
 
 
 
 


Review 7 Feb 2018
Recommended by customer in BA11
51.2213, -2.3337
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a tight steep up hill lane suitable for a small vehicle (transit) to an easy access property.
 

"Very polite and professional staff.
Very challenging move, but dealt with by friendly movers who worked very hard without complaint.
Everything was done with minimal fuss or bother to us.
Tough job.
Very well done."
 
 
 
 
 
 


Review 29 Jan 2018
Recommended by customer in BH25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
50.7533, -1.6363
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1279

"Well done, as a difficult drive leading to property."
 
 
 
 
Team:
Doug Adam
 
 
 


Review 24 Jan 2018
Recommended by customer in BS20
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.4948, -2.7645
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move with difficult narrow drives at either end and piano to move down stairs.
 
Cost: £3695

"Very please - All staff very friendly, courteous and helpful. "
 
 
 
 
 
 


Review 10 Jan 2018
Recommended by customer in BS16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.490567, -2.516336
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything was going like clockwork but my purchasers were late their payment so my furniture had to go into storage and then re-move my belonging two days later.Could have been a nightmare but they made everything OK.
 
Cost: £3500

"Very happy to recommend them to friends and family etc.
Sorry cant remember names but I moved on 23/10/2017. "
 
 
 
 
Team:
Andrew
 
 
 


Review 2 Jan 2018
Recommended by customer in NW5
51.5484, -0.1369
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Bournemouth to Cambridge.
 
Cost: £3000

"Wonderful service."
 
 
 
 
 
 


Review 14 Dec 2017
Recommended by customer in NN14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.3755, -0.7736
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Cornwall to east Midlands, a challenging prospect but dealt with efficiently from start to finish.
 
Cost: £2300

"The two removal men worked really hard, they were polite and helpful - everything went according to plan."
 
 
 
 
Team:
Adam Dan
 
 
 


Review 13 Dec 2017
Recommended by customer in BS36
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
51.5290, -2.4684
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prompt arriving. All men work well and efficiently to remove and unload.
 

"More than happy with the service received and all men did a great job leaving it pretty stress free for me."
 
 
 
 
 
 


Review 12 Dec 2017
Recommended by customer in SA3
 My Age: 60 - 69 
 I'm: Female 
 I haven't used this business before 
51.5869, -4.1885
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removers packed one day and met us at new house ( 100 miles away ) early the following day.
 
Cost: £2295

"Packing day very professional - 5 people in the morning and 3 in the afternoon. The packing was excellent. "
 
 
 
 
Team:
Neil Gary
 
 
 

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