G B Liners

7 Wilkinson Road, Love Lane Industrial Estate
Cirencester
Gloucestershire
GL7 1YT

51.7033, -1.9616

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
573 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 573 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9/10 Value Rating 9.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I was not present on their arrival but had a report that the crew were excellent. I could not fault the way everything was packed. I would certainly recommend the company in their efficiency and frien...."   more
 
" Moving was completed quickly. Removers were due to stop overnight but returned on day saving GB Liners time and money! The removers did their work very well, were polite and professional which was re...."   more
 
" An excellent team, right though from the salesman to the guys working in site efficient friendly and courteous nothing was a trouble to them. Only criticism is that we were told boxes would be colle...."   more
 
" Moved with GB liners 3 times, never had a problem."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01285 641 003.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 83%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 93%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Best 13
boxes 15
brilliant 15
c 36
care 20
careful 15
certainly 12
cheerful 19
Cirencester 12
courteous 35
crew 37
damage 12
efficient 59
efficiently 12
excellent 108
experience 13
extremely 18
fantastic 15
finish 12
friendly 53
furniture 22
GB 42
good 48
great 24
guys 12
happy 27
hard 28
having 12
helped 14
helpful 99
Highly 24
impressed 16
Liners 91
packed 14
packing 19
pleasant 12
pleased 21
polite 58
professional 48
quote 12
Really 28
recommend 51
recommended 15
removal 48
Second 17
service 112
smoothly 25
team 87
Thank 28
trouble 32
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Sep 2017
Recommended by customer in GL7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.7324, -1.6370
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was excellent and there were no problems.
 
Cost: £2350

"I was not present on their arrival but had a report that the crew were excellent. I could not fault the way everything was packed. I would certainly recommend the company in their efficiency and friendliness. "
 
 
 
 
 
 


Review 5 Sep 2017
Recommended by customer in NG3
52.9827, -1.1041
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Stroud, Glos to Nottingham. The move from start to finish was trouble free.
 
Cost: £1000

"Moving was completed quickly. Removers were due to stop overnight but returned on day saving GB Liners time and money!
The removers did their work very well, were polite and professional which was really appreciated."
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in YO51
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
54.0789, -1.3724
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a large Georgian farmhouse were we had lived for 26 years, to a medium sized house in Yorkshire.
 
Cost: £6000

"An excellent team, right though from the salesman to the guys working in site efficient friendly and courteous nothing was a trouble to them.
Only criticism is that we were told boxes would be collected when empty and we had well over 100. This was not the case and disposal was around problem."
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in BA14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.3586, -2.1943
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move, challenging time scale for all concerned but GB Liners were very adoptable.
 

"Moved with GB liners 3 times, never had a problem."
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in PE23
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.2036, 0.0162
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I Have to storage for 6 weeks then to new house. Had to change date unexpectedly for more in to new house. Rescheduling made as easy as possible.
 
Cost: £5200

"Very helpful and courteous staff both during the moves and in the office: could not have been move helpful. "
 
 
 
 
Team:
Mark Neil Tony Brian Adam
 
 
 


Review 4 Sep 2017
Recommended by customer in GL7
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.7046, -1.9528
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
* Collect on armchair to deliver to another address.
* Deliver armchair and collect 4 other items to delivery to home address.
* Drivers arrived early to deliver and collect. Front door work broke so they had to wait for it to be repairs.
 
Cost: £750

"* Friendly service.
* Kept to time.
* Accommodating about placing furniture where needed on delivery.
* very understanding about timings unexpected and out of my control, i.e broken work which meant at least 2 hrs delay before they would delivery and collect. "
 
 
 
 
Team:
Mark Wilson Steve Mutton
 
 
 


Review 23 Aug 2017
Recommended by customer in GL6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.7840, -2.1944
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything a large house, partial pack, and delivering majority to G B Liners storage in Cirencester and one load to Bridgnorth.
 
Cost: £5300

"The team of four were exceptional: fast, effective, careful and delightful to have around. Professional, efficient, careful and very hard working. nothing was too much trouble - no huffs and puffs! Superb job that exceeded our expectations.


"
 
 
 
 
Team:
Ben Tony Neil James
 
 
 


Review 7 Aug 2017
Recommended by customer in TQ8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
50.2407, -3.7783
 
 
Satisfaction Ratings
 
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Glos To Servon. House in Glos on narrow road so involved lots of ____ in small vans to load up large lorries(4 of them).
 
Cost: £12960

"Staff were courteous and helpful and generally careful. However they were somewhat let down by one person whose packing and transport of furniture was below standard. He was responsible for damage to furniture and glass shelving being broken."
 
 
 
 
 
 


Review 7 Aug 2017
Recommended by customer in SN6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.6281, -1.7190
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very well dealt with in a professional manner. Couldn't be happier.
 
Cost: £2100

"Second time in 6 months that have used GB Liners. I have recommended them once and will continue to do so."
 
 
 
 
Team:
Julian Teal Mark Wilson T
 
 
 


Review 7 Aug 2017
Recommended by customer
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £4376

"The move went really well. The men were excellent, very polite, helpful-considerate. The Girls in the office were very patient as the dates kept changing would also like to thank Edwards with his help in loading. Overall was very pleased with the service and would certainly recommend to any else."
 
 
 
 
Team:
Claus Howard
 
 
 

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