G B Liners

7 Wilkinson Road, Love Lane Industrial Estate
Cirencester
Gloucestershire
GL7 1YT

51.7033, -1.9616

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
609 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 609 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" They were very helpful and polite. Nothing was damaged in the move."   more
 
" The 4 boys ... Neil, Ben, Tony and Smiler(James) were great ambassadors for your company. They were a delight to have around. Our move went smoothly. Thanks to them."   more
 
" The team were very cheerful and kept our spirits up. Unfailingly professional, they worked with a will to time. It was obvious to us that the the team were well trained , the packing was excelle...."   more
 
" we cannot thank everyone enough the men and the office were brilliant. Thank you."   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01285 641 003.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 84%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 93%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

amazing 7
Best 13
boxes 16
brilliant 17
c 37
care 21
careful 17
cheerful 20
Cirencester 13
courteous 36
crew 39
efficient 62
efficiently 14
excellent 118
experience 13
extremely 20
fantastic 16
friendly 55
furniture 23
GB 47
good 52
great 27
guys 14
happy 27
hard 30
helped 15
helpful 107
highly 26
impressed 17
Liners 97
packed 15
packing 20
pleasant 13
pleased 23
polite 64
professional 53
Really 30
recommend 56
recommended 16
removal 52
second 18
service 119
smoothly 28
stress 14
stressful 18
team 96
Thank 34
Thanks 20
trouble 33
working 13
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Feb 2018
Recommended by customer in GL8
 My Age: 40 - 49 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.6573, -2.1490
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Difficult access and parking.
Beds in through the window.
 
Cost: £2400

"They were very helpful and polite.
Nothing was damaged in the move."
 
 
 
 
Team:
Adam Tony Mark
 
 
 


Review 9 Feb 2018
Recommended by customer in SN15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
51.5458, -2.0543
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A short distance. Less than one while.
They packed the kitchen and a few fragile mirrors with great care.
 

"The 4 boys ... Neil, Ben, Tony and Smiler(James) were great ambassadors for your company.
They were a delight to have around. Our move went smoothly. Thanks to them."
 
 
 
 
Team:
Ben Jamesneil Tony
 
 
 


Review 7 Feb 2018
Recommended by customer in GL7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
51.7066, -1.7915
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The team arrived on day 1 to pack and store.
Particular care was taken large framed pictures dolls pram, train layout.
The team were sensitive to our feelings moving from a home of 36 years.

Day 2 Finished moving, collected plants and pots into a smaller van and took them to the new property.

Day 3 Unpacked. The weather over the period was awful.
 
Cost: £2695

"The team were very cheerful and kept our spirits up.

Unfailingly professional, they worked with a will to time.

It was obvious to us that the the team were well trained , the packing was excellent, they made a stressful few days for us very bearable

Their cheerfulness was infectious.

Edward was our coordinator but I am afraid we don't remember the names of the crew other than to say they were so good and helpful.

We first used GB Liners in 1977."
 
 
 
 
 
 


Review 31 Jan 2018
Recommended by customer in GL7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.7566, -1.9748
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved twice when our job didn't work out we found the team that moved us were brilliant, helpful, hard working and very polite.
 
Cost: £2500

"we cannot thank everyone enough the men and the office were brilliant.
Thank you."
 
 
 
 
 
 


Review 29 Jan 2018
Recommended by customer in DE72
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.9189, -1.3736
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dreadful weather but the move was extremely efficient.
 
Cost: £1883

"Jules, Brian and Ryan couldn't be more pleasant or helpful. Will recommend G.B Liners to anyone."
 
 
 
 
Team:
Jules Brian Ryan
 
 
 


Review 25 Jan 2018
Recommended by customer in EX36
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
51.0544, -3.7933
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went very smoothly.
 
Cost: £2400

"The 2 removal group were simply brilliant
They were so calm helpful and professional.
Very impressed!"
 
 
 
 
Team:
John Tony
 
 
 


Review 25 Jan 2018
Recommended by customer in GL7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
51.6735, -2.0173
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went smoothly and storage worked well for 8 months too.
 

"Excellent service."
 
 
 
 
 
 


Review 23 Jan 2018
Recommended by customer in GL7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.7140, -1.9644
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went smoothly.
The staff involved could not have been more helpful.
 
Cost: £823

"We could not have been more pleased about the actual move but picking up the boxes was not over efficient."
 
 
 
 
Team:
Andy Doug Lewis
 
 
 


Review 22 Jan 2018
Recommended by customer in GL7
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.67144, -1.94078
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1128

"Would recommend this company to everybody very highly. Great team of hard working guys. Made enjoyable and took all the stress away."
 
 
 
 
 
 


Review 22 Jan 2018
Recommended by customer in GL7
 My Age: 30 - 39 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
51.67144, -1.94078
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1158

"A fantastic team of hardworking guys.Went above and beyond on the day to help us. Made the day enjoyable and a great laugh. Easy to talk to. Excellent level of customer service. "
 
 
 
 
 
 

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