Ayrshire Van Man

Cann Print , Commercial Centre, Main Road
Kilmarnock
East Ayrshire
KA3 6LX

55.6045, -4.4624

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 10/10
5 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
10/10 Overall Rating 10.0/10
Based on 5 reviews since 2017
 
 
 
Sales & Support
10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
10/10 Packing & Handling Rating 10.0
The firm took care in packing and handling our property

 
Collection & delivery
10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service
10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value
10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Andi was extremely helpful when we called, and was able to accommodate our removal very quickly. He gave a clear time slot for arrival, and even when slightly delayed on the day due to a previous job...."   more
 
" Excellent service. Polite and very helpful, will use again. "   more
 
" I contacted Andi via facebook, to collect some items from me... he replied straight away and was on the way to collect the stuff within half an hour! highly recommended... thanks again Andi... until n...."   more
 
" i was recommended this company by a friend who had used them a few times before,i called and left a message for mr mccann who promptly called back to arrange delivery of my bed,he was able to accommod...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 100%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 100%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 100%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 100%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 100%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 100%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
accommodate 2
Andi 3
called 2
collect 2
helpful 3
polite 2
recommended 2
service 2
approachable 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

1

Budget:  

Review 3 Mar 2017
Recommended by customer in KA8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.4775, -4.6241
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We had a few large items we required uplifted due to recently renovating our kitchen, mostly large and heavy white goods and appliances that we needed to go to the recycling centre that we were unable to take on our own.

" Andi was extremely helpful when we called, and was able to accommodate our removal very quickly. He gave a clear time slot for arrival, and even when slightly delayed on the day due to a previous job taking longer than expected, he called to tell us he would be there within another set time period so we were very well informed on the day.
A very friendly and approachable guy, he was very careful to ensure he didn't damage our garden as he removed the items from beside and within our shed. This is one of the reasons we used him - the local council uplift service weren't able to uplift items within our back garden as we were unable to get them out to a collection point because it was too heavy for us. They also couldn't collect until later the following week and we needed it uplifted pretty quickly. This service turned out to be about the same price.
All in all a very helpful and pleasant experience from this company we won't hesitate to use them again. "
 
 
Team:
Andi
 
 
 


Review 20 Feb 2017
Recommended by customer in KA6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
55.4764, -4.5209
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving beds and wardrobes
 
Cost: £30

"Excellent service. Polite and very helpful, will use again. "
 
 
 
 
Team:
Andi Mccann
 
 
 


Review 16 Feb 2017
Recommended by customer in KA3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.6243, -4.5054
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Hey, Andi helps us when we need things collected, wood, fire, wardrobes etc... he''s such a polite helpful man! would do anything to help you.. always makes time for his customers " day or night "... and helped my mother in law also get stuff from B&Q!!... SO thankyou Andi! We gem <3 xxx
 
Cost: £30
 

" I contacted Andi via facebook, to collect some items from me... he replied straight away and was on the way to collect the stuff within half an hour! highly recommended... thanks again Andi... until next time :) xx "
 
 
Team:
Andi Mccan
 
 
 


Review 16 Feb 2017
Recommended by customer in ka2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.5739, -4.5897
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
i used this company to deliver a bed from kilwinning to my home in dundonald
 
Cost: £25
 

" i was recommended this company by a friend who had used them a few times before,i called and left a message for mr mccann who promptly called back to arrange delivery of my bed,he was able to accommodate me time wise,they were very reasonable and will use again in future "
 
 
Team:
mr andy mccann
 
 
 


Review 16 Feb 2017
Recommended by customer in KA5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
55.5206, -4.3833
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving a motorbike from Kilmarnock to New Cumnock
 
Cost: £30
 

" Andi was very helpful. Very polite and a good laugh. "
 
 
Team:
Andi
 
 
 

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