Satisfaction Ratings   Overall Rating 9.5/10 Based on 46 reviews since 2011       Packing & Handling 9.4/10 The firm took care in packing and handling our property   Collection & delivery 9.7/10 Our property was collected and delivered as agreed   Service 9.6/10 The staff were presentable punctual and polite   Value 9.3/10 The firm\'s charges are reasonable for the work involved		Recent Reviews    " Our removal team, Paul and Steve, were absolutely brilliant. Very helpful and considerate. They worked so hard and we thoroughly recommend them to anyone who are planning a removal."   more   " The men who did the removal were absolutely brilliant, we couldn't have asked for more."   more   " I would unhesitatingly recommend Britannia Bradshaw to any friend or colleague. I was particularly pleased to be told that they offer a free collection of boxes and paper after the move. I hope to ava...."   more   " Excellent service received on the day of move. Sean & Stephen exceeded expectations providing a high level of service. They are a credit to Bradshaw International."   more
About Us Information provided by the business Legal Name: J Bradshaw & Son Ltd. Limited Company.

Reputations are not built overnight

In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.

Code of Practice

Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

Code of practice: 82%

Before the move, did your remover make you aware of the Code of Practice?

Description: 100%

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage: 87%

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing: 71%

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation: 83%

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options: 89%

Before the move, did your remover explain your insurance or other protection options?

Claims procedure: 67%

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.

Most Popular Words Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there? absolutely 4 better 2 boxes 5 Bradshaw 2 break 2 brilliant 2 Britannia 6 care 2 collection 2 considerate 2 courteous 2 credit 3 crew 2 definitely 4 delivery 2 efficient 6 Excellent 11 extremely 5 fantastic 2 friendly 2 friends 3 good 2 great 3 guys 4 happy 3 hard 5 helpful 12 highly 3 Keeley 2 Manchester 2 Paul 2 pleased 2 polite 3 professional 3 quickly 2 recommend 9 removal 9 rooms 2 service 16 services 2 sure 2 team 3 thank 3 Thanks 3 value 2 wardrobe 2

These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.

Reviews that match your Budget

There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.

This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.

Customer Reviews
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Budget:   Show All £300 - £1,000 £1,000 - £3,000 £3,000 - £10,000

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