R & D Schofield Ltd

Foxash Estate, Harwich Road, Lawford
Manningtree
Essex
CO11 2LR

52.061775, 0.012281

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.7/10
379 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 379 reviews since 2007
 
 
 
Sales & Support 10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From the initial survey to the final move back into new house following 9 days storeage the service I received was excellent. The crew were professional friendly and exceptionally helpful. Furniture t...."   more
 
" I have nothing but praise for the firm. They were quiet and efficient and their reliability was first class. All in all good value for money and I would definitely recommend them to friends."   more
 
" A great experience with fantastic service from the office to the guys doing the move."   more
 
" The team were very friendly and efficient from the trust quote, booking the moving date to the move being completed. We would definitely recommend schofields. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 84%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 89%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 72%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 82%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 75%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

better 8
boxes 9
Brilliant 9
care 16
careful 9
cheerful 15
class 10
courteous 20
crew 9
definitely 9
efficient 37
efficiently 9
excellent 56
experience 9
extremely 13
family 10
fantastic 8
free 8
friendly 51
friends 11
Furniture 15
good 33
Great 23
guys 10
happy 10
hard 22
help 8
helpful 89
highly 13
impressed 10
packing 9
piano 9
pleasant 19
pleased 10
polite 43
professional 33
really 10
recommend 38
recommended 10
removal 35
satisfied 10
Schofield 13
Schofields 24
service 67
smoothly 9
stress 12
team 37
Thank 24
Thanks 12
Tony 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Oct 2017
Recommended by customer in CO16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.8050, 1.1261
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved out and into storage and then a week later back into new house.

"From the initial survey to the final move back into new house following 9 days storeage the service I received was excellent. The crew were professional friendly and exceptionally helpful. Furniture taken and rebuilt. Great care taken with all my possessions worth every penny and I would highly recommend this company to anyone without any hesitation

Young lads carried in and out huge garden plants they were really great too

PS. They like their tea strong 😂
"
 
 
Team:
Phil - Ross - Kevin. Plus couple of others
 
 
 


Review 26 Jul 2017
Recommended by customer in CO6
 My Age: 70 + 
51.9116, 0.8528
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was a relatively short distance within the village but everything went smoothly.
 
Cost: £1106

"I have nothing but praise for the firm. They were quiet and efficient and their reliability was first class.
All in all good value for money and I would definitely recommend them to friends."
 
 
 
 
Team:
Tony
 
 
 


Review 7 Jul 2017
Recommended by customer in CM9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
51.7192, 0.6907
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from coggeshall to Maldon possible delay due to road works on new development but not an issue ror R and D Schofield.
 
Cost: £1400

"A great experience with fantastic service from the office to the guys doing the move."
 
 
 
 
 
 


Review 15 Jun 2017
Recommended by customer in CO10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.0280, 0.8681
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 4 bedroom house to another 4 bedroom house within the same village. Cost included packing.
 
Cost: £1270

"The team were very friendly and efficient from the trust quote, booking the moving date to the move being completed. We would definitely recommend schofields. "
 
 
 
 
Team:
Andy Tony
 
 
 


Review 7 Jun 2017
Recommended by customer in CM6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.8572, 0.4423
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was 15 miles out as so often happens these were delays receiving the money at both ends my buyers and my vendors.
 
Cost: £2386

"A very efficient service with three helpful courteous and professional removal men. "
 
 
 
 
 
 


Review 27 Apr 2017
Recommended by customer in IP9
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
51.9717, 1.1243
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two moves,
First from house to care home including grand piano.
Second
From care home to sheltered housing. Piano moved to different room in care home.
 

"Very helpful, polite, prompt and careful."
 
 
 
 
 
 


Review 26 Jan 2017
Recommended by customer in CW8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
53.2434, -2.5358
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move involved two vehicles and a reasonable journey of about six hours. On day one the larger vehicle was loaded, the company sent additional staff to assist to ensure it was fully loaded within the day.
Day two the large vehicle set off for the destination whilst the smaller vehicle was loaded. Late evening both vehicles had been partially unloaded. By late morning on day three both vehicles unloaded.
 
Cost: £4109

"Although the plan had to change a few times, it was not without our consultation and agreement.
All the staff were polite and courteous, the treated our belongings with care and ensured was protected for transit."
 
 
 
 
Team:
Tony Jeff Phil
 
 
 


Review 15 Jan 2017
Recommended by customer in CO6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.9113, 0.8463
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Semi detached 3 bed house to bungalow 10 miles away.
 
Cost: £549

"Brilliant."
 
 
 
 
Team:
Ross And Mate
 
 
 


Review 3 Jan 2017
Recommended by customer in FY1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
53.8061, -3.0364
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Colchester to Blackpool.
 
Cost: £1720

"Fantastic service from start to finish.
Highly recommend."
 
 
 
 
Team:
Tony Vinn
 
 
 


Review 23 Dec 2016
Recommended by customer in IP20
52.4344, 1.3355
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service to move the content of an 18th century form house and born from Essex to a single storey barn conversion in Norfolk, removal volume 2,900 _____ distance approx 50 miles.
The contents involved the usual domestic content of a house, less most white goods, but induding a subtropical liberty, catering equipment, organizing equipment and tools, as well as a very heavy industrial serving machine with lubricant bath and some large potted plants.
 
Cost: £2822

"From our initial enquiry to conclusion in payment of their invoice, we were dealt with by all _____ of staff as though we were their only customer.
The contracted information was clear and complete, and insurance and related options were well explained and comprehensive. Some adjustments to the company's standard contract were negotiated to our complete satisfaction.
Great core was take of our possessions and move was offered by the staff than had been contracted for, including packing of some choice and glassware. All staff, whether managers, removal staff, account office, etc were polite, short and accommodating. All work was undertaken punctually and delivered into the rooms as designated.
We know we are hard taskmasters but we can honesty say that there was absolutely nothing with which we could find fault and nothing move could have been done to provide us with the first, most respectful, old-fashioned service, the like of which is initially impossible to find these days."
 
 
 
 
 
 

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