White & Co Plc - Group

Hillsons Road, Botley
Southampton
Hampshire
SO30 2DY

50.9164, -1.2615

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.4/10
5858 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 5858 reviews since 2007
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.3/10 Packing & Handling Rating 9.3
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent move in all aspects. Steve and Joseph highly recommended. Helpful, professional, courteous and smart."   more
 
" Apart from the washing machine, all went well. Team were efficient and polite to and a pleasure to have them around. "   more
 
" I really felt all your staff were reliable and did everything they could to make a very stressful time as easy as possible I would recommend your services to anyone who needs to move home or Business....."   more
 
" We used Whites to move us from the north east 22yrs ago. Yet again a superb good value service."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 84%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 78%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 87%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 94%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 76%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 18 Apr 2019
Recommended by customer in PO33
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.7002, -1.1080
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move form Mainland to island.
 
 
 
 
 


Review 18 Apr 2019
Recommended by customer in TA7
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
51.0545, -2.8993
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move with UK area 100 miles. Complete with in time fare Tuesday-Friday food deduction required skilled driving no narrow county lanes.
 
Cost: £2883

"Excellent move in all aspects. Steve and Joseph highly recommended. Helpful, professional, courteous and smart."
 
 
 
 
Team:
Steve Josh
 
 
 


Review 16 Apr 2019
Recommended by customer in SY3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.7111, -2.7948
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Paulo
 
 
 


Review 15 Apr 2019
Recommended by customer in RG41
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
51.4140, -0.8566
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
So many people let you down when moving but your team were always happy to help and the moving itself was very happy.
 

"I really felt all your staff were reliable and did everything they could to make a very stressful time as easy as possible I would recommend your services to anyone who needs to move home or Business. "
 
 
 
 
Team:
Shaun Les Adi
 
 
 


Review 15 Apr 2019
Recommended by customer in DT4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
50.6048, -2.4607
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Guys arrived on time and everything went well. Washing machine - I was told that it would be disconnected and connected at the property but were reluctant to do that without persuasion.
 
Cost: £617

"Apart from the washing machine, all went well. Team were efficient and polite to and a pleasure to have them around. "
 
 
 
 
Team:
Steve Philip
 
 
 


Review 15 Apr 2019
Recommended by customer in BH8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
50.7348, -1.8647
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 15 Apr 2019
Recommended by customer in DT5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
50.5418, -2.4310
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went smoothly and to plan
 
Cost: £1200

"We used Whites to move us from the north east 22yrs ago.
Yet again a superb good value service."
 
 
 
 
Team:
Bob Dawn Walsh
 
 
 


Review 15 Apr 2019
Recommended by customer in SA62
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
51.8387, -4.9831
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
There were a lot of goods to pack
have access was awkward
 
Cost: £7400
 
 
Team:
Michael
 
 
 


Review 15 Apr 2019
Recommended by customer in PO11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.7994, -0.9757
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
When challenged with sorting out our move within 1 week this company excelled in all aspects.
 

"A friendly and professional service."
 
 
 
 
 
 


Review 12 Apr 2019
Recommended by customer in BH18
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.7582, -2.0008
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving a 5 bed house.
 

"Fantastic service. Les, Shaun and Phil made sure the move was smooth and stress - free.
Cannot recommend highly enough. "
 
 
 
 
Team:
Shaun Les Philip
 
 
 


Review 11 Apr 2019
Recommended by customer in GL56
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.9919, -1.6866
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went smoothly without any hitches. We packed ourselves but no problems with moving those items.
 

"This company were excellent. Every member of staff were courteous from the outset. Nothing was too much trouble.
We cannot speak highly enough of them.
Especially Steve and Team (and Matthew on the morning moving out of our property)"
 
 
 
 
Team:
Steve Tom
 
 
 


Review 11 Apr 2019
Recommended by customer in EX39
51.0117, -4.1970
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 9 Apr 2019
Recommended by customer in DT5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
50.5418, -2.4310
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very helpful & flexible in accommodating our move. We eventually had to put into storage for less than 2 weeks, it was then shipped to our new home. In both cases the service was A1, punctual & great care was taken with the packing/unpacking. Highly recommended

"We had previous experience with Whites 22 years ago so it was a logical selection and we were not disappointed with the service. Great value for money and nearly half the price of the same service from Maidmans.
Happy customers 😎😎"
 
 
Team:
Everyone, especially Adrian on the packing.
 
 
 


Review 9 Apr 2019
Recommended by customer in SP6
50.9076, -1.7489
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Team polite, friendly and sensible / courteous in respect of property and belongings "can do" attitude - not difficult at all.
 

"Only criticism -
Crockery not packed correctly resulting in breakage of irreplaceable family heirloom.
Very sad as totally preventable.
Lucky only on breakage but happened to be the one thing I can't replace.
"
 
 
 
 
Team:
Shaun Steve
 
 
 


Review 9 Apr 2019
Recommended by customer in PL9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
50.3566, -4.0823
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from our house of 52 years; to a bungalow newly built less than 1/2 mile up the road.
 
Cost: £1861

"All went well.
Thank you. "
 
 
 
 
 
 


Review 8 Apr 2019
Recommended by customer in BH8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.7392, -1.8588
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic house move.
 
Cost: £1350

"A great service from start to finish. "
 
 
 
 
Team:
Dave Adi Rob
 
 
 


Review 8 Apr 2019
Recommended by customer in JE3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
49.1913, -2.2003
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Leather sofa and chair.
 
Cost: £350

"At first I thought the cost was little high - being a single parent and the item was a high value item to me I was amazed by the secure packing and on time collection and delivery by White company. After 5 months finally unpacked and no damages at all. Totally brilliant service from start to finish.
Thank you. "
 
 
 
 
 
 


Review 8 Apr 2019
Recommended by customer in BH20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.6322, -2.0533
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Part move, part storage from London and Dorset home.
 

"Outstanding removal men on both occasions put buyers removal company to shame. "
 
 
 
 
Team:
Shaun Les Adi
 
 
 


Review 5 Apr 2019
Recommended by customer in BH14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
50.7189, -1.9604
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from old house to storage for 8 weeks then move to new house or completion of building works.
 
Cost: £2053

"All staff polite and very helpful, took care with everything and nothing too much trouble. "
 
 
 
 
 
 


Review 5 Apr 2019
Recommended by customer in MK40
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
52.1237, -0.5140
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stress free experience thanks to experienced, polite and friendly staff.
 
Cost: £839

"We certainly picked the right company to deal with thank you so much. "
 
 
 
 
Team:
Julian Mathew Matty
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1