Oldhams Removals

Unit 2 Goldicote Business Park, Banbury Road, Goldicote
Stratford-upon-avon
Warwickshire
CV37 7NB

52.1551, -1.6372

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.7/10
393 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 393 reviews since 2009
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We are very pleased with the service from Oldhams "   more
 
" Excellent service from start to finish. Very helpful team. Made the move so much easier. Very much recommended. "   more
 
" Very professional company Highly recommended"   more
 
" All staff treated the move with professionalism. We packed 96% of the contents. Collection and return of boxes very easy. A company I would recommend. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 86%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 98%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

best 8
boxes 11
Brilliant 12
C 23
care 12
careful 16
certainly 11
cheerful 15
class 9
courteous 25
credit 9
crew 10
Definitely 12
delivery 19
difficult 9
easy 12
efficient 47
Excellent 80
experience 17
extremely 25
fantastic 14
finish 11
free 9
friendly 51
furniture 11
good 35
Great 35
guys 13
happy 9
hard 25
hardworking 8
helpful 86
Highly 26
impressed 9
John 8
Oldhams 72
Outstanding 8
packed 15
packing 19
polite 57
professional 62
recommend 59
recommended 20
removal 39
service 92
stress 18
stressful 22
team 82
Thank 28
trouble 16
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Mar 2019
Recommended by customer in CV37
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.1628, -1.7852
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 week delay between completions, therefore our belongings went into storage at Oldhams facility.
 
Cost: £2750

"We are very pleased with the service from Oldhams "
 
 
 
 
 
 


Review 21 Mar 2019
Recommended by customer in CV37
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.1345, -1.6644
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 2 bed town house into 2 bed cottage.
All went well very good service and great team.
 
Cost: £600

"Excellent service from start to finish. Very helpful team. Made the move so much easier. Very much recommended. "
 
 
 
 
Team:
John James
 
 
 


Review 4 Mar 2019
Recommended by customer in CV34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.2845, -1.5802
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a bungalow into a retirement home
 
Cost: £1136

"Very professional company
Highly recommended"
 
 
 
 
Team:
John
 
 
 


Review 28 Feb 2019
Recommended by customer in CV36
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.054474, -1.62445
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 Bed house to store - in 2 bites due to time pressure at Oldhams. Moved from store to 3 bed house - straight forward move - but used 6 different staff!
 
Cost: £1686

"All staff treated the move with professionalism. We packed 96% of the contents. Collection and return of boxes very easy. A company I would recommend. "
 
 
 
 
 
 


Review 25 Feb 2019
Recommended by customer in HD9
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.5925, -1.8469
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The whole experience was made easier by your service from start to finish
thank you
I would not hesitate to use you and recommend in the future."
 
 
 
 
 
 


Review 22 Feb 2019
Recommended by customer in CV37
52.1837, -1.7297
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Challenge was american fridge / freezer access to new house and large sofa.
 
Cost: £3884

"All staff did a splendid job at what can be a very stressful time thankfully it all went extremely smoothly. "
 
 
 
 
Team:
John Wall James Phil Mile
 
 
 


Review 15 Feb 2019
Recommended by customer in BS22
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
51.3739, -2.9121
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack and store at two different places. Six days later deliver to two different places 120 miles away
 
Cost: £1770

"Only answer machine at weekends
Removal men knowledge worth its weight in gold
The whole team went the extra mile to make sure it was Ok"
 
 
 
 
Team:
James James
 
 
 


Review 15 Feb 2019
Recommended by customer in WR12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.0394, -1.8657
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move into storage
Move out of storage to a new house 2 weeks after
 

"Very competent team. They handled large and fragile furniture well - good protection unfortunate damage to storage cupboard/filing drawers. Unit resolved and returned to warehouse- claim made."
 
 
 
 
Team:
John Wayne Matt
 
 
 


Review 6 Feb 2019
Recommended by customer in GL55
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.0527, -1.7697
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move knowing awkward furniture lots of pictures and a large mirror. 2 bed to 4 bed and a tight entrance.
 
Cost: £1548

"The move went very smoothly well planned and as time. We were very pleased with an the services we received their guidance and tips proved to be very helpful."
 
 
 
 
Team:
Myles James Mathrew Phil
 
 
 


Review 31 Jan 2019
Recommended by customer in DY14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.3768, -2.4877
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A very straight forward 3 bed move from Warwickshire to Shropshire.
 
Cost: £1898

"The packing was done exceptionally well, the men were very friendly and very efficient. On the day of the move they unloaded our belonging very quickly and nothing was broken or lost.
I would not hesitate to recommend them or use them again Thank you. Adrian, James, John and Matthew and team. "
 
 
 
 
Team:
Adr James John Matthew
 
 
 


Review 16 Jan 2019
Recommended by customer in CV35
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
52.2003, -1.5887
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from flat into storage. Then out of storage 8 weeks later to a house.
 
Cost: £700

"Phil and Jim were excellent, very friendly and helpful nothing was too much trouble, made it as stress free as possible.
Well done Oldhams!"
 
 
 
 
Team:
Phil Jim
 
 
 


Review 7 Dec 2018
Recommended by customer in EX6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
50.6272, -3.4485
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A beautiful new lorry that was massive and the driver had to back down a narrow road brilliant driving!!
 
Cost: £2763

"Oldhams were brilliant from start to finish certainly the best removal company I have ever used."
 
 
 
 
Team:
Jim James Paul Chris
 
 
 


Review 28 Nov 2018
Recommended by customer in CV36
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.0650, -1.6325
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had to move from a house with 6 floors and the team did a brilliant job laying stair protector and not marking the walls.
 
Cost: £1400

"Brilliant move - very _friendly and professional move team best so far. Very helpful assembling beds when we needed. "
 
 
 
 
 
 


Review 15 Nov 2018
Recommended by customer in YO18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
54.2450, -0.7814
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Careful packing of boxes into storage containers kept future costs to a minimum.
 

"An excellent service throughout. "
 
 
 
 
 
 


Review 12 Nov 2018
Recommended by customer in TA4
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.1669, -3.2747
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Daz James Wol
 
 
 


Review 7 Nov 2018
Recommended by customer in RG28
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
51.2329, -1.3454
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Wellesbourne to Whitchurch went smoothly in accordance with arrangements.
 
Cost: £2283

"The staff were excellent and exceeded all expectations. and helped us in any way they could.
Taking mounds of paper for recycling has been very stressful. "
 
 
 
 
Team:
John Oldham Myles
 
 
 


Review 26 Oct 2018
Recommended by customer in CV37
52.1337, -1.6638
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a 3 bedroom town house to a barn conversation in a village.
 
Cost: £948

"Stephan's estimate was perfect and professional.
John and Matt were extremely hardworking, with good humour and polite.
The team has made our move trouble - free and smooth.
With our heart felt thanks, RG and CK power. "
 
 
 
 
Team:
John Stephen Matt Taylor
 
 
 


Review 15 Oct 2018
Recommended by customer in B95
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
52.2880, -1.7783
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went very smoothly including taking heavy garden troughs.
 
Cost: £1530

"Excellent service. After 38 yrs in the same house. It was complicated with some things going to E Bay and some things for disposal. "
 
 
 
 
Team:
Phil Chris
 
 
 


Review 7 Oct 2018
Recommended by customer in CV37
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.1136, -1.6392
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved out of a 3 bed, 3 bath house in Ettington to all our furniture went into storage for 2 plus months with Oldhams. Moved into a 4 bed, 2 bath grade 2 listed house (1769) with upteen challenges, beams, narrow lane and low ceilings.
 
Cost: £300

"This is the second time we've used Oldhams. The whole team are a credit to the company professional, honest, hard-working, friendly and they take price in their work practices whether management or the rest of the team. The crew were polite and smiled through challenges particularly in the old property. An absolute pleasure to work with and I simply can't fault any aspect at all. Definitely use and recommend again. Thank you so, so much all of Oldhams. "
 
 
 
 
Team:
Myles James Tom Chris Way
 
 
 


Review 7 Oct 2018
Recommended by customer in GL55
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.0937, -1.7627
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Generally a really good service. Some boxes were wrongly labelled, and it took me 2 days to find my duvet and the kettle!"
 
 
 
 
 
 

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