Roy Jacks Removals & Storage Ltd

Unit 5, Anderson Trading Estate, Croft Street
Widnes
Cheshire
WA8 0NQ

53.3591, -2.7321

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.7/10
218 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.7/10 Overall Rating 9.7/10
Based on 218 reviews since 2016
 
 
 
Sales & Support
9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling
9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery
9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service
9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value
9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very friendly guys, laid back which helped keep stress levels down! Work completed in timely fashion too! They were really happy and obviously enjoyed their jobs, made moving house really easy! Defini...."   more
 
" I have used Roy Jacks three times now and didn't even get a quote from anyone else this time. I cannot recommend them enough. They make one of life's most stressful times so painless. The men who ar...."   more
 
" A very difficult move made very easy by Joe and Dave. Very helpful and pleasant chaps"   more
 
" Excellent professional and friendly service as always. Would recommend them to anyone"   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 83%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 87%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 70%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 89%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 84%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 67%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 5
amazing 5
arrived 8
belongings 7
best 7
boxes 5
brilliant 9
care 9
carefully 5
certainly 5
courteous 9
Definitely 10
easy 6
efficient 14
efficiently 5
Excellent 37
experience 11
extremely 13
family 10
Fantastic 13
fault 7
finish 13
friendly 36
friends 9
furniture 10
good 23
Great 14
guys 16
happy 16
hard 9
helpful 43
highly 24
Jacks 56
Just 12
lads 17
pleased 12
polite 14
professional 32
really 13
recommend 56
recommended 14
removal 37
removals 14
Roy 55
service 72
storage 11
stress 15
stressful 17
team 35
Thank 16
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


 
Average age of reviewers:
 
Does this business generally work with younger or older people, or perhaps you don't mind?  This chart gives you an idea of the ages of typical customers and you can see the ages shown for each individual review below.   We've asked this question since 2015 and some customers prefer not to tell us so the numbers may be less than the total number of reviews.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  

Review 19 Jul 2017
Recommended by customer in CH2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
53.2063, -2.8860
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving from a 3 bed end terrace which had an attic conversion - another flight of stairs - to 4 bed detached.

" Very friendly guys, laid back which helped keep stress levels down! Work completed in timely fashion too! They were really happy and obviously enjoyed their jobs, made moving house really easy! Definitely recommend to others and use again! "
 
 
 
 


Review 11 Jul 2017
Recommended by customer in L14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.4165, -2.8958
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
5 of us Moved from a 3 bed terrace to a 4 bed house a couple of miles away. This included children''s garden toys such as a trampoline and netball post. All beds and wardrobes were dismantled and rebuilt.
 
Cost: £630
 

" I have used Roy Jacks three times now and didn't even get a quote from anyone else this time. I cannot recommend them enough. They make one of life's most stressful times so painless. The men who arrive on the day are so helpful, careful and considerate. I couldn't recommend them highly enough and have recommended them to friends several times who have later thanked me because they had such a good experience too. "
 
 
Team:
Ray and Gary
 
 
 


Review 10 Jul 2017
Recommended by customer in WA8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
53.3643, -2.7755
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
4 bed three storey house to a 3 bed semi. Very difficult staircase in the 4 bed.
 
Cost: £660
 

" A very difficult move made very easy by Joe and Dave. Very helpful and pleasant chaps "
 
 
Team:
Joe and Dave
 
 
 


Review 10 Jul 2017
Recommended by customer in WA8

 I'm: Male 

53.3832, -2.7418
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Excellent professional and friendly service as always.

" Excellent professional and friendly service as always. Would recommend them to anyone "
 
 
Team:
Rob and Paul
 
 
 


Review 7 Jul 2017
Recommended by customer in WA7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
53.3376, -2.7253
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We used Roy Jacks for our house move.

" From start to finish we found Roy Jacks an excellent service and would highly recommend them. The quote was very reasonable, the packaging and boxes were very good quality. The office staff were extremely helpful when our move date was changed at short notice. On the day of the move the guys arrived early when they said they would. Our furniture and boxes were handled with care and at our new home the items were placed in the correct location (ours were clearly labelled which made it quicker).

All in all an excellent service and if needed we would definetly use Roy Jacks again. "
 
 
Team:
Amy - office, Nathan and uncle (sorry can't remember his name - removal guys.
 
 
 


Review 6 Jul 2017
Recommended by customer in Wa76
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
53.3293, -2.6657
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Export pack all furniture. Load container for export. Arrange clearance at arrival port and arrange storage.
 
Cost: £4000
 

" None "
 
 
Team:
Amy, Rob, Ray, Paul.
 
 
 


Review 6 Jul 2017
Recommended by customer in Wa8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
53.3779, -2.7341
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Three storey to two storey move
 
Cost: £580
 

" Professional from start to finish. Genuine, friendly hardworking removers who looked after my propert and were approachable "
 
 
Team:
Shaun and Joe
 
 
 


Review 5 Jul 2017
Recommended by customer in WA8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
53.3883, -2.7441
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 

" Roy jacks were absolutely great from start to finish. We had an initial meeting for the quote, no pushy sales, just an honest and trustworthy start to the whole process, as well as a very competitive price.

On the day of our move, the men arrived ahead of time, and could not help us enough, they were amazing, they worked tirelessly and helped make the move as smooth as possible, both packing up and unloading.

I would definitely recommend Roy Jacks to all of my friends. "
 
 
Team:
Sorry I don't have the names
 
 
 


Review 30 Jun 2017
Recommended by customer in KY2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1361, -3.1922
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Roy Jacks moved the entire contents of my house and garage from Warrington to storage in Fife, Scotland

" They guys worked extremely hard but with great care to load the van then unload and repack into storage the following day. They worked with great skill and everything was well packed and unharmed at the destination "
 
 
Team:
Gary, Frank, Simon
 
 
 


Review 29 Jun 2017
Recommended by customer in LL52
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.9209, -4.2298
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Roy Jacks moved us from our previous home in St Helens to Criccieth. They collected our furniture on a Tuesday morning and delivered it the following day.
 
Cost: £870
 

" RoyJacks moved us from our previous home in St Helens. From our first contact the office staff were polite,patient and helpful in arranging our move to suit US. The fact that we had to reschedule the move due to circumstances beyond our control was dealt quickly and efficiently

The move included a valuable upright piano. From loading in St Helens to unloading in Criccieth the following the 2 man team Sean and Alex were all that we had hoped for in a removal company. From the start they were extremely polite and helpful and NOTHING was too much trouble.

In Criccieth Sean and Alex worked quickly and carefully. Our house is undergoing renovations and they skilfully stacked a large proportion
of our furniture into one bedroom. At both ends of the move Sean and Alex worked carefully quickly and efficiently.

We are happy to recommend Roy Jacks without reservation. The best removal company we have ever used
"
 
 
Team:
Sean and Alex.
 
 
 


Review 28 Jun 2017
Recommended by customer in WA7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
53.3296, -2.7337
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Move from 3 bed terrace into larger property nearby. Decided two days before move to put 90% of our belongings into storage
 
Cost: £800
 

" The office staff were incredibly helpful and followed up quickly on all of our queries.

Our moving team were hardworking and worked very well together. They were all lovely guys, nothing was too much trouble and they really helped it to be a stress-free moving day. "
 
 
Team:
Amy, Carol, Jo, Dale, Shaun
 
 
 


Review 28 Jun 2017
Recommended by customer in wa7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.3341, -2.6771
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
moved house and garage contents from runcorn to antrobus
 
Cost: £825
 

" just a super service from the office staff to the lads doing the packing and removal

could not have aksed for more "
 
 
Team:
dave -alex-ray
 
 
 


Review 27 Jun 2017
Recommended by customer in L37
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
53.5711, -3.0605
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
This move was complicated. Both of us had been students and had items at both of our parents houses in addition to being our first house move.
 
Cost: £800
 

" To start with, the staff in the office were friendly, professional and accommodating. I had a limited window for viewings, but we were able to flexibly work around it. They were prompt and glad to answer questions I had.

The move included 3 locations were about 4 hours drive apart, with the base in Widnes. Roy Jacks went above and beyond, setting off at 6 to get to us at 8:30. At both locations, they were incredibly professional and friendly (favourably noted by our parents at both locations).

Upon arrival at new home, they prepared our house with dust sheets to protect the new carpets throughout and were attentive, friendly and knowledgeable in placing and estimating where things might fit. They were also happy to move things if we changed our mind (sorry!).

You would expect the quality of work to decrease but they kept the standard up magnificently until after 17 hours in total they were done.

Immensely impressed and when discussed with other people who had moved, they had nothing but good reports of Roy Jacks either (including some from Ireland to England). Both sets of parents ensured that they had their contacts for the future.

an not fault. Superb job, genuinely above and beyond. "
 
 
 
 


Review 16 Jun 2017
Recommended by customer in WA8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
53.3830, -2.7512
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
moving house

" As moving house is one of the most stressful things to do, i was concerned that moving day was going to be awful, but Roy jacks made it so easy, Gary, Alex and the lads were fantastic, i cant praise them enough, they were polite, courteous, took the stress out of the whole day, they arrived exactly the time they said they would, looked after all our items, moved us into our new property with ease, they were amazing. they even took the time to put our many plant pots in lovely positions in the garden.
i have, and would recommend them to anyone, as they made our moving day relaxed and stress free.

fantastic!

thankyou

Louise & Ian
"
 
 
Team:
Gary & Alex
 
 
 


Review 16 Jun 2017
Recommended by customer in SK12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.3423, -2.1136
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving Elderly mother from her home into a sheltered accommodation scheme

" I contacted Roy Jacks via email to enquire about price and availability, the email was responded to quickly and I was asked to go into more detail as it wasn't a full move, everything was organised quickly and efficiently as we where on a tight deadline, payment was taken over the phone and emails exchanged confirming all the details.
On the morning of the removal there was a slight hiccup as in they arrived too early for mum to be up as relays on careers but they waited until she was ready and where great guys who carried out the move, I would recommend them to anyone who needed to move as it took a lot of stress away from us as a family "
 
 
 
 


Review 15 Jun 2017
Recommended by customer in SY13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.9158, -2.6824
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Collection and delivery of the contents of a 5 bedroom house, garden storage bins and garage contents.

" Very professional from start to finish. Sales staff were extremely helpful, good communication and very understanding when dates got moved on more than one occasion. The movers were lovely lads. Polite and courteous. The only downside was that the lads didn't get the required help when needed to offload 10 tonnes of belongings on their own!
Otherwise all good and would highly recommend!
Thank you!! "
 
 
 
 


Review 12 Jun 2017
Recommended by customer in CW9
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
53.2207, -2.5104
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
We were moving from one side of town to another, having lived in the property for over 13 years, so had a lot to move. We had a lot of pictures and heavy furniture to move down awkward stairs. Also, agreed to take some furniture to my mothers which was a great help.
 
Cost: £700
 

" Thank you Amy in the office for being so patient and answering my questions so promptly.
The lads on the day were extremely good. It was the hottest day of the year and they never complained once.
All items were carefully transported.
Price was also very reasonable compared to other removal companies.
Thank you for all your help and i would definately use again. "
 
 
 
 


Review 6 Jun 2017
Recommended by customer in Wa71
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
53.3436, -2.7435
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
House clearance and storage

" Very good customer service and communication. "
 
 
 
 


Review 6 Jun 2017
Recommended by customer in DN41

 I'm: Male 

53.5771, -0.1560
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Moving across the country was made a lot easier by the professional and friendly, helpful staff of Roy Jacks. Both the office staff and the team of removers made everything easy, and ensured we were safely packed up with attention to fragile items too.

" The office staff at Roy Jacks were polite and knowledgeable. A home visit ensured that the work required was properly costed and provided us with the information we needed to make a decision on what level of service we wanted. We chose to have our kitchen and fragile items packed by the removal team and we boxed up the rest of the house ourselves. Packing boxes were delivered in sufficient time for us to be able to pack up. Due to issues with the sellers solicitor the original move date was missed but speaking to the office staff they reassured us and as a confirmed date was still not nailed down, they pencilled us in for the new proposed date with the promise to let us know if they had to release it for another customer. Fortunately we were able to move on the new date and a great team led by Frank came through to pack up the house. This took 2 days to do and they worked extremely hard and took care with our belongings. Despite taking 2 days to pack us up with a team of 3, we only had 2 people and 1 day for the unpacking, but this was achieved by the sheer hard work and effort of Frank and his son. No short cuts were taken, everything was put in place carefully and with respect and all this was done on one of the hottest days of the year so far. We would have no hesitation in recommending Roy Jacks both office and removal team. "
 
 
Team:
Frank and his team, the ladies in the office too.
 
 
 


Review 6 Jun 2017
Recommended by customer in SO41
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
50.7588, -1.5386
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All