Canary Guttering

3 Woodhill Rise
Norwich
Norfolk
NR5 0DD

52.6454, 1.2417

Replacement Fascias, Soffits and Guttering

Listed under:  Builders, Fascias, Bargeboards & Soffits, Fencing Contractors, Gutter Cleaners / Gutter Cleaning, Gutters / Guttering, Property Maintenance
99% recommended   Rating 9.6/10
469 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 469 reviews since 2010
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" They did a great job and were really easy to contact and communicate with."   more
 
" Very friendly and approachable quick and efficient Left everywhere very tidy - we are most impressed. "   more
 
" Matt and his colleague were friendly and professional, explained clearly what they had done and why really pleased with the job they're done. will use again for similar work."   more
 
" Excellent service all round, I will definitely use this company again."   more
 
About Us


Matthew Sayer from Canary Guttering explains how the Norfolk Trusted Trader scheme and the reviews published by Referenceline have helped expand his business and give more confidence to customers who may be wary of dealing with a trader for the first time.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 83%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 57%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 11
agreed 17
arrived 35
Canary 33
cheerful 13
clean 23
cleaned 10
Cleared 11
definitely 19
Easy 10
efficient 70
efficiently 29
Excellent 48
explained 14
Extremely 11
fast 14
friendly 105
Good 70
Great 14
gutter 16
Guttering 52
gutters 11
happy 28
helpful 40
highly 17
honest 13
Matthew 12
needed 15
Nice 12
pipe 10
pleasant 19
pleased 32
polite 25
problem 23
professional 45
Prompt 26
promptly 14
punctual 10
quick 32
quickly 28
really 10
recommend 63
Recommended 19
reliable 13
satisfied 18
Sayer 14
service 98
standard 19
team 10
tidy 27
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 18 Mar 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6275, 1.3353
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £120
 
 
 
 


Review 18 Mar 2019
Recommended by customer in NR6
 My Age: 40 - 49 
 I'm: Female 
 I haven't used this business before 
52.6614, 1.2693
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replace gutters on front of house and porch.
 
Cost: £350

"They did a great job and were really easy to contact and communicate with."
 
 
 
 
 
 


Review 14 Mar 2019
Recommended by customer in NR8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6769, 1.2216
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters and Gullets cleared out.
 
Cost: £65

"Very friendly and approachable quick and efficient
Left everywhere very tidy - we are most impressed. "
 
 
 
 
 
 


Review 11 Mar 2019
Recommended by customer in NR7
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6392, 1.3411
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced guttering, fascias and soffits on the house.
 
Cost: £2100
 
 
Team:
Matthew Nathan
 
 
 


Review 11 Mar 2019
Recommended by customer in NR5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
52.6446, 1.2427
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned out gutters added downpipe and hedgehog.
 
Cost: £290

"Matt and his colleague were friendly and professional, explained clearly what they had done and why really pleased with the job they're done. will use again for similar work."
 
 
 
 
Team:
Matthew
 
 
 


Review 7 Mar 2019
Recommended by customer in NR12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.7122, 1.4075
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning out gutters
 
Cost: £60

"Excellent service all round, I will definitely use this company again."
 
 
 
 
Team:
Matthew Sayer
 
 
 


Review 7 Mar 2019
Recommended by customer in NR14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6113, 1.3166
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace 2x gutters
Replace fascia board
Replace downpipe
Repair leak
 
Cost: £400

"Easy to arrange quote and book work, friendly team who completed work swiftly and to a good standard. Very pleased. I will use again and would recommend"
 
 
 
 
Team:
Matty
 
 
 


Review 25 Feb 2019
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Female 
 I have known this business: 1 - 5 years 
52.5850, 1.1401
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Put right leak in guttering which he had mended before in 2016.
 
Cost: £50
 
 
 
 


Review 19 Feb 2019
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6292, 1.2810
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Guttering bracket damaged, leaking rain water
 

"I contacted Canary Guttering without knowing quite what the problem was. They arrived same day and diagnosed the problem. They were able to order part and returned a few days later to repair on the day specified.
All work seem good and I was satisfied with their work."
 
 
 
 
 
 


Review 18 Feb 2019
Recommended by customer in NR5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6395, 1.2143
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaned out and repaired front gutter
 
Cost: £60
 
 
 
 


Review 13 Feb 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6547, 1.3132
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair Leak in Guttering
 
Cost: £60

"On time, fast, efficient, friendly"
 
 
 
 
 
 


Review 4 Feb 2019
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6082, 1.2654
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning and inspecting gutters.
 

"Very helpful. "
 
 
 
 
 
 


Review 21 Jan 2019
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6272, 1.2652
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair wall 60
clean Gutters 60
 
Cost: £120

"Wall had been vandalized work done using old bricks and broken bricks replaced with new matching bricks. Very pleased with work. Very pleased with card payment facility."
 
 
 
 
 
 


Review 15 Jan 2019
Recommended by customer in NR8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6609, 1.2217
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace Gutters fascias and soffits on house and garage.
Repoint chimney supply install scaffolding for work
 
Cost: £3500

"Extremely happy with the price and the work Matty and the team arrived early and worked constant. Until dusk work was completed on time and to an excellent standard. After they finished they tidied up each day leaving all areas immaculate really friendly and polite
Great Job Thanks."
 
 
 
 
 
 


Review 7 Jan 2019
Recommended by customer in NR4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.624165, 1.237844
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearance of guttering
 
Cost: £75

"Polite, punctual, cheerful and got job done quickly. Excellent, would highly recommend. "
 
 
 
 
 
 


Review 7 Jan 2019
Recommended by customer in NR19
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6647, 0.9343
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace front gutter
 
Cost: £250

"Fast, efficient, clear and concise"
 
 
 
 
 
 


Review 19 Dec 2018
Recommended by customer in NR2
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6266, 1.2682
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Clearing of gutter
 
Cost: £60

"Very professional, polite and experienced. "
 
 
 
 
 
 


Review 19 Dec 2018
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6561, 1.2921
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lovely guys, quick clean and wonderful sense of humour
Cleaned the gutters front and back of house.
 
Cost: £50

"Good job
Well done!"
 
 
 
 
 
 


Review 13 Dec 2018
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6491, 1.3319
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean out and renew blocked soak away drain.
 
Cost: £600
 
 
 
 


Review 11 Dec 2018
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.6629, 1.1830
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair and refit front gutter.
 
Cost: £68

"Extremely jolly tradesmen honest and professional. "
 
 
 
 
Team:
Matthew
 
 
 

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