R G Leverett Limited

1 Barrow Close, Sweet Briar Road Industrial Estate
Norwich
Norfolk
NR3 2AT

52.6447, 1.2612

Roofers

Listed under:  Roofers / Roofing
100% recommended   Rating 9.3/10
31 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.3 /10 Overall Rating 9.3/10
Based on 31 reviews since 2012
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.2/10 Tidy Rating 9.2
There was little disruption and the site was left clear and tidy

 
Service 9.5/10 Service Rating 9.5
The team was friendly, helpful, considerate and professional

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Robert recently installed a new flat roof and fascia at my property and we could not be happier with the job he's done. Very good price, extremely reliable, great communication. The roof he had to rem...."   more
 
" A very good job was carried out to my garage and office roofs, at a reasonable price and I would have no hesitation in recommending the company to friends etc."   more
 
" Very efficient team."   more
 
" The work was carried out to a very good standard, we have had lots of comments on how lovely our roof look, after being made a mess of after a cowboy roofer did some repair work (or so called)."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 95%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Excellent 2
finished 2
G 2
good 6
informed 2
look 3
mess 2
neat 2
Professional 2
quality 3
quickly 2
recommend 2
roof 2
service 4
team 4
tidy 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Dec 2015
Recommended by customer in NR94
52.6124, 1.0237
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Flat Roof

"Robert recently installed a new flat roof and fascia at my property and we could not be happier with the job he's done. Very good price, extremely reliable, great communication. The roof he had to remove was wrecked and he cleaned up so well you wouldn't even know he'd been! Have already recommended you to a couple of people and if I ever move, I will give you another call. Thanks!"
 
 
 
 


Review 19 Nov 2015
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.6094, 1.2567
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Tiled roof replacement.
 
Cost: £9000
 
 
 
 


Review 21 Oct 2015
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.7054, 1.2400
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
High performance built up felt roofing system to garage and office roof.
 
Cost: £1800

"A very good job was carried out to my garage and office roofs, at a reasonable price and I would have no hesitation in recommending the company to friends etc."
 
 
 
 
 
 


Review 9 Jul 2015
Recommended by customer in IP15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.1513, 1.6015
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
High performance built up roofing system to flat roof.
 
Cost: £468
 
 
 
 


Review 22 Apr 2015
Recommended by customer in NR14
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5696, 1.3471
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2868

"Very efficient team."
 
 
 
 
 
 


Review 18 Sep 2014
Recommended by customer in NR33
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4199, 1.7178
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
High performance built up roofing system to flat roof.
 
Cost: £1764
 
 
 
 


Review 5 Sep 2014
Recommended by customer in IP18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.3341, 1.6677
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
URL soffits and guttering etc. 2 flat roofs.
 
Cost: £5900
 
 
 
 


Review 17 May 2014
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6631, 1.1954
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
High performance built up roofing system to garage flat roof. Tiled roof replacement fitting new tiles.
 
Cost: £8688

"The work was carried out to a very good standard, we have had lots of comments on how lovely our roof look, after being made a mess of after a cowboy roofer did some repair work (or so called)."
 
 
 
 
 
 


Review 6 Apr 2014
Recommended by customer in NR35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.4448, 1.4366
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
GRP flat roof fitting.
 
Cost: £2286

"Faultless from start to finish. Very good communication all through. On the day the team completed the job very quickly and left site clean and tidy, you cannot ask for more. I will (and have) recommended R G Leverett to others."
 
 
 
 
 
 


Review 5 Jun 2013
Recommended by customer in NR6
52.6631, 1.2567
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1056

"The firm kept us well informed about delays due to the bad weather. When the day finally came the team worked so well together- did a wonderful job ( as far as we know, as we have never been up on our roof!!) and I left our garden just as it had been when they started."
 
 
 
 
 
 


Review 25 Mar 2013
Recommended by customer in NR27
52.9167, 1.3011
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
High performance built up roofing system to garage flat roof, including stripping and disposing of existing debris and the fitting of new UPVC fascia boards.
 
Cost: £960

"On behalf of my wife and myself, we are delighted with the quality of the workmanship of the finished installation and attention to details. At all times the team showed a concern for the customer, keeping us informed at what was a busy time for them during inclement weather. The five stage customer service process was a model of clarity and a particular comfort in our decision to employ this firm."
 
 
 
 
 
 


Review 7 Mar 2013
Recommended by customer in IP15
52.1495, 1.5976
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1740
 
 
 
 


Review 14 Dec 2012
Recommended by customer in NR9
52.6528, 1.1523
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1320
 
 
 
 


Review 3 Oct 2012
Recommended by customer in PE37
52.6490, 0.7804
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-felted flat roof extension.
 
Cost: £1056

"From first contact through to completed job, the company were helpful, explained everything reasonably priced against other quotes & professional in there approach. They did everything they said they would, at the price quotes & with a good guarantee. Would use again."
 
 
 
 
 
 


Review 19 Jul 2012
Recommended by customer in NR1
52.6169, 1.3066
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £504

"We were very pleased with the service & quality of work. They cleared up very well afterwards & made a very neat job. Would definitely use again & recommend to others. Price very good too."
 
 
 
 
 
 


Review 18 Jul 2012
Recommended by customer in NR2
52.6272, 1.2639
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of felting on flat concrete garage roof with cut to tall built up.
 
Cost: £2352

"Very happy with quality of work done which has completely solved previous problem of water lying on roof and spelling down walls.
"
 
 
 
 
 
 


Review 9 Jul 2012
Recommended by customer in NR4
52.6051, 1.2565
 
 
Satisfaction Ratings
 
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £576
 
 
 
 


Review 22 Jun 2012
Recommended by customer in NR1
52.6249, 1.3156
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1308
 
 
 
 


Review 18 Jun 2012
Recommended by customer in NR7
52.6298, 1.3462
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1692
 
 
 
 


Review 30 May 2012
Recommended by customer in NR4
52.6081, 1.2770
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £948
 
 
 
 

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