Grubb Roofing & Painting Contractors Ltd

13 Sauchie Crescent, Kinglassie
Lochgelly
Fife
KY5 0YZ

56.1737, -3.2304

Roofers

Listed under:  Cladding, Gutters / Guttering, Roofers / Roofing, Roughcaster, Slaters
99% recommended   Rating 9.9/10
225 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 225 reviews since 2013
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Great work, clean and tidy."   more
 
" Happy with work completed. Prompt work."   more
 
" Rain held boys up but were out on time and kept me up to date through full job. Very happy with work and would recommend."   more
 
" Very happy with work carried out on house. Looks lot better from ground level."   more
 
About Us


Grubb roofing and painting contractors provide a professional and value for money service over the last 7 years. We have many customers who use us time and time again we have good customer care and a high standard of workmanship.
We look forward from you and we would be happy to talk about all you roofing problems to offer the best solution and advise.
We also do rough casting and fibre glass or firestone rubber flat roofs we are happy to quote for any job big or small our aim is to keep our reputation high and our customers happy.

With thanks from all at grubb roofing
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 5
Arrived 3
boys 11
Clean 14
definitely 5
delighted 5
efficient 10
Excellent 23
explained 5
fair 5
finish 5
finished 7
friendly 11
good 46
Great 19
Grubb 12
Happy 30
hard 9
helpful 5
highly 19
informed 7
mess 6
nice 6
Paul 27
pleasant 7
pleased 26
Polite 10
professional 17
Prompt 8
quality 8
quick 9
quickly 8
quote 9
Really 5
recommend 62
Recommended 6
Reliable 5
roof 23
Roofing 5
satisfaction 6
satisfied 10
service 25
standard 15
team 12
Thanks 8
tidy 32
workers 9
working 6
workmanship 7
workmen 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Jan 2018
Recommended by customer in KY1
 My Age: 60 - 69 
 I'm: Female 
 I have known this business: 1 - 5 years 
56.1236, -3.1363
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New roof and gutters
 
Cost: £16500

"Great work, clean and tidy."
 
 
 
 
Team:
Lial John
 
 
 


Review 11 Jan 2018
Recommended by customer
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Missing slates.
Clean gutters.
 
Cost: £240

"Happy with work completed.
Prompt work."
 
 
 
 
Team:
Uohn Paterson
 
 
 


Review 30 Oct 2017
Recommended by customer in KY8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.2041, -3.0530
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Power-wash roof. Fibre glass balcony.
 
Cost: £2808

"Rain held boys up but were out on time and kept me up to date through full job. Very happy with work and would recommend."
 
 
 
 
Team:
Paulilialijohn
 
 
 


Review 19 Oct 2017
Recommended by customer
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ridge repair.
 
Cost: £1440

"Very happy with work carried out on house. Looks lot better from ground level."
 
 
 
 
Team:
Paul Grubb Liam Robertson John
 
 
 


Review 19 Oct 2017
Recommended by customer
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Leaks in guttering. Holes in asbestos sealed.

 
Cost: £576

"Recommended already.
"
 
 
 
 
 
 


Review 9 Oct 2017
Recommended by customer in KY3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.0700, -3.1749
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairs over roof, 5 Storeys.
 
Cost: £6180

"Really Reliable, turns up on time, quality workmanship."
 
 
 
 
 
 


Review 24 Aug 2017
Recommended by customer
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean gutters.
 
Cost: £20

"Well priced.Thanks Paul."
 
 
 
 
 
 


Review 24 Aug 2017
Recommended by customer in KY2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
56.1076, -3.1815
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Chimney removal.
 

"A first class job.Clean and tidy.Very professional."
 
 
 
 
 
 


Review 28 Apr 2017
Recommended by customer
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit mesh for birds round house.
 
Cost: £180

"Excellent work at a fair price. Came when said they would, and returned when birds had made a new entry point.
Highly recommend."
 
 
 
 
 
 


Review 24 Mar 2017
Recommended by customer in KY3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.0713, -3.1721
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New roof tiles.
 
Cost: £370

"Work completed to high standard, quick tidy nice boys. Well pleased. "
 
 
 
 
 
 

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