Norwich Sunblinds Ltd

8 St. Benedicts Street
Norwich
Norfolk
NR2 4AG

52.6307, 1.2906

Sunblinds

Listed under:  Awnings, Curtains, Flyscreens, Sunblinds
99% recommended   Rating 9.7/10
606 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 606 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I am very pleased with my blinds. No hesitation in using Norwich Sunblinds again, good service, nice chap who fitted them."   more
 
" Top marks. Seems too good to be true? Well we have moved several times, always used your professional/ reliable/ no hassle service. Which when the house has been upside down for months. You come alon...."   more
 
" Excellent, will use them again."   more
 
" Fitted all with minimum mess. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 97%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 9
arrived 9
blind 49
blinds 96
brilliant 10
choice 9
clean 21
customer 12
definitely 15
delighted 15
efficient 36
Excellent 97
experience 7
extremely 11
family 11
fantastic 8
fast 7
fine 7
finish 15
fitted 36
fitter 62
Fitters 13
fitting 37
friendly 37
friends 16
future 8
good 88
great 12
happy 46
helpful 50
highly 13
look 15
man 21
nice 15
Norwich 51
pleasant 26
pleased 88
polite 34
product 26
professional 52
quality 46
Quick 17
recommend 45
satisfied 36
service 134
Sunblinds 40
Thank 25
Thanks 14
tidy 28
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Oct 2018
Recommended by customer in NR4
52.6024, 1.2792
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wooden blinds
 

"I am very pleased with my blinds. No hesitation in using Norwich Sunblinds again, good service, nice chap who fitted them."
 
 
 
 
 
 


Review 11 Oct 2018
Recommended by customer in NR14
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.5675, 1.3420
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All Good!
 
 
 
 
 


Review 7 Oct 2018
Recommended by customer in NR8
 My Age: 40 - 49 
 My level of experience of similar services: Below Average 
52.6791, 1.2004
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New ensuite, blind (roller) fitted.
 

"Top marks. Seems too good to be true?
Well we have moved several times, always used your professional/ reliable/ no hassle service. Which when the house has been upside down for months. You come along and add those very important finishing touches, with your lovely blinds. Good quality, fast service, amazing helpful staff!"
 
 
 
 
Team:
Paul
 
 
 


Review 7 Oct 2018
Recommended by customer in NR17
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
52.5064, 1.0198
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installing blinds to french windows.
 

"Excellent, will use them again."
 
 
 
 
 
 


Review 7 Oct 2018
Recommended by customer in PE37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6355, 0.6914
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting blinds and curtain poles.
 

"Fitted all with minimum mess. "
 
 
 
 
 
 


Review 4 Oct 2018
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5687, 1.3434
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sun blinds.
 

"Excellent. "
 
 
 
 
 
 


Review 2 Oct 2018
Recommended by customer in NR35
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.4462, 1.4468
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vertical blinds in bedroom.
 

"Excellent job done. Tom was polite, clean worked and very tidy. "
 
 
 
 
 
 


Review 2 Oct 2018
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6493, 1.3233
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £775
 
 
Team:
Julie Julian
 
 
 


Review 1 Oct 2018
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.6864, 1.2048
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £87

"Called back same day following our phone call to them. Fitter's instructions referred to "Pull cord to left", It should be "to right"! He visited and revised instruction. "
 
 
 
 
Team:
Julian
 
 
 


Review 27 Sep 2018
Recommended by customer in NR10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
52.7175, 1.2039
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pleated door blinds.
 
Cost: £600
 
 
 
 


Review 27 Sep 2018
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6029, 1.1768
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The work was carried out with excellent efficiency and skill. From my first telephone approach, through the decision making and measuring right through to the final fitting. Each member of the team showed sincerity to my needs"
 
 
 
 
 
 


Review 25 Sep 2018
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6090, 1.2876
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New blinds through out the house and 2 patio door blinds.
 

"I can't remember the name of the fitter, but he was very clean and tidy through out. Excellent."
 
 
 
 
 
 


Review 24 Sep 2018
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.6102, 1.2493
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1400

"I am very satisfied with the service you have provided.
"
 
 
 
 
Team:
Sarah Paul
 
 
 


Review 21 Sep 2018
Recommended by customer in NR2
 I'm: Female 
52.6241, 1.2718
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting two blinds
Removing curtain rail
Removing old roller blind.
 

"All fine. "
 
 
 
 
 
 


Review 28 Aug 2018
Recommended by customer in NR17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
52.5119, 1.0075
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vertical blind.
 
Cost: £223

"Very pleased with service ordered and fitted very quickly. "
 
 
 
 
Team:
Fiona Garwood Marshall
 
 
 


Review 24 Aug 2018
Recommended by customer in NR13
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.6417, 1.5447
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Every one was very helpful. The man that installed the blinds was excellent. He moved the conservatory furniture with no trouble at all. "
 
 
 
 
 
 


Review 23 Aug 2018
Recommended by customer in NR17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.4775, 1.0397
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 16 Aug 2018
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6721, 1.3949
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit sun blind to top of front door (top window section).
 
Cost: £136
 
 
 
 


Review 15 Aug 2018
Recommended by customer in CB23
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.2199, -0.0502
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vertical blinds fitted to full length glass garden door.
 
 
 
 
 


Review 15 Aug 2018
Recommended by customer in IP24
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
52.4245, 0.7660
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit 2 blinds
 

"Excellent job done to a high standard. "
 
 
 
 
 
 

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