Norwich Sunblinds Ltd

8 St. Benedicts Street
Norwich
Norfolk
NR2 4AG

52.6307, 1.2906

Sunblinds

Listed under:  Awnings, Curtains, Flyscreens, Sunblinds
99% recommended   Rating 9.7/10
564 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 564 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Not happy with bay window large gaps at edges so can be seen from outside when pack outside. No complaint with fitting, problem is with reassuring. Our previous blinds had 7-14-7 strips there blinds...."   more
 
" As always work was completed on time and very satisfactorily."   more
 
" Very pleased with the new blinds."   more
 
" Very nice man came on time I was given. All done and dusted in about 10 minutes. No fuss and mess."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 97%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 9
arrived 9
best 6
blind 48
blinds 89
Brilliant 10
certainly 6
choice 9
clean 19
curtains 6
customer 12
definitely 15
Delighted 14
efficient 34
Excellent 88
experience 7
extremely 10
family 11
finish 14
Fitted 30
fitter 60
fitters 12
fitting 34
friendly 37
friends 16
good 84
Great 12
happy 43
helpful 46
highly 13
look 15
man 18
nice 13
Norwich 49
pleasant 26
pleased 79
polite 33
product 25
products 12
professional 51
quality 44
Quick 15
recommend 45
satisfied 35
service 128
Sunblinds 39
Thank 24
Thanks 14
tidy 25
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 18 Jun 2018
Not Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6507, 1.3144
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Vertical blinds bay window.
2 bedroom windows.
 

"Not happy with bay window large gaps at edges so can be seen from outside when pack outside.
No complaint with fitting, problem is with reassuring.
Our previous blinds had 7-14-7 strips there blinds have 6-12-6.
When we queried, another fitter came round and moved blinds closer to window but did not fully rectify."
 
 
 
 
 
 


Review 16 Jun 2018
Recommended by customer in NR4
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6006, 1.2452
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 blinds.
 
Cost: £500

"As always work was completed on time and very satisfactorily."
 
 
 
 
Team:
Paui Soiomon
 
 
 


Review 16 Jun 2018
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.624165, 1.237844
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 venetian blinds.
 
Cost: £424

"Very pleased with the new blinds."
 
 
 
 
 
 


Review 13 Jun 2018
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
52.6365, 1.3212
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To hang blinds in kitchen.
 
Cost: £121

"Very nice man came on time I was given. All done and dusted in about 10 minutes. No fuss and mess."
 
 
 
 
 
 


Review 11 Jun 2018
Recommended by customer in NR17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.5159, 1.0082
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 11 Jun 2018
Recommended by customer in NR16
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.4523, 1.0363
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three blinds fitted.
 

"Very pleased with blinds. A little pricey but pleased with work and blinds, prompt service and very pleasant."
 
 
 
 
 
 


Review 11 Jun 2018
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.6885, 1.2119
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement bathroom and conservatory blinds.
 
Cost: £370

"Used before and very satisfied with service and quality. Good value for money definitely recommend."
 
 
 
 
 
 


Review 8 Jun 2018
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
52.6151, 1.2946
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent from start to finish."
 
 
 
 
 
 


Review 8 Jun 2018
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.5800, 1.1191
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blinds fitted in conservatory.
 
Cost: £260

"Have used firm before, very pleased. With standard
of work and quality of blinds."
 
 
 
 
 
 


Review 8 Jun 2018
Recommended by customer in NR20
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.6575, 1.0733
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Measured for 2 vertical blinds and fitting, Quoted price which was agreed.
 
Cost: £300

"Very pleasant to deal with, made sure on first visited I was sure I was dealing with Norwich Sunblind Rep.

Fitted appointment for fitting made arrived on time on the day. Was quite comfortable having him in hours as 7am disabled. Very helpful made sure I could manage opening closing very happy alround.
"
 
 
 
 
Team:
Julian
 
 
 


Review 7 Jun 2018
Recommended by customer in NR2
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6287, 1.2720
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roman blinds x 3.
 

"Delighted with the quality of the product.
Excellent service.
Very happy."
 
 
 
 
 
 


Review 4 Jun 2018
Recommended by customer in NR2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6330, 1.2759
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 roller blinds fitted.
 
Cost: £219
 
 
 
 


Review 31 May 2018
Recommended by customer in NR17
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.5358, 0.9756
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Measure, manufacture and fit internal blackout blind.
 
Cost: £180
 
 
 
 


Review 31 May 2018
Recommended by customer in IP22
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.3773, 1.0974
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fit awning.
 

"Your company was recomended by my daughter.
Who organised the whole thing.The representative
who came and gave me an estimate was not pushy
at all.He measured up and gave me a price. He then left us to decide if we wanted to go ahead or not. With in day my daughter Rang and gave you the 90 ahead.
Its been a pleasure to sit outside(weather permitting) and not have the sun on the top of my head. Good job done. Well done.
Thanks.

"
 
 
 
 
 
 


Review 31 May 2018
Recommended by customer in NR35
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.4462, 1.4468
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vertical blinds in dining Room for french door.
 

"Shaun fitter these blinds.He was polite, tidy and did a very good job."
 
 
 
 
 
 


Review 29 May 2018
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.6014, 1.1972
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
9 roller blinds fitted in our rental bungalow.
3 for 2 offer.
 
Cost: £504
 
 
 
 


Review 29 May 2018
Recommended by customer in NR14
 My Age: 70 + 
 I have known this business: Over 10 years 
52.5558, 1.2402
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vertical blinds fitted.
 

"Very good."
 
 
 
 
 
 


Review 29 May 2018
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.6080, 1.2568
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New header rail.
 

"Have always used Norwich Sunblinds, cannot think any reason to change from the shop staff, to measuring, to fitting.
They have always been professional, helpful and good value.
Always on time and no mess left behind.
Simply the best."
 
 
 
 
 
 


Review 23 May 2018
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6712, 1.3032
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Conservatory roof blinds.
Vertical patio blind.
Roller blind.
 
Cost: £1411

"Excellent fitter.
Best sun blind fitter we have had.
From Norwich Sunblinds after being a customer for over 30 years."
 
 
 
 
Team:
Julian Roberts
 
 
 


Review 22 May 2018
Recommended by customer in NR6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6654, 1.2617
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blinds.
 
 
 
 
 

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