Norwich Sunblinds Ltd

8 St. Benedicts Street
Norwich
Norfolk
NR2 4AG

52.6307, 1.2906

Sunblinds

Listed under:  Awnings, Curtains, Flyscreens, Sunblinds
99% recommended   Rating 9.7/10
623 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 623 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very pleased with the work. "   more
 
" Excellent fitting / Service and good quality products. "   more
 
" First time using this company. They were mere expensive then others but couldn't fault them at all. "   more
 
" Very efficient excellent service. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 98%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 9
arrived 9
blind 49
blinds 97
Brilliant 10
choice 9
clean 21
customer 13
definitely 15
delighted 15
efficient 38
Excellent 103
experience 7
extremely 11
family 11
Fantastic 8
fast 7
fault 7
fine 7
finish 15
fitted 37
fitter 63
Fitters 13
fitting 39
friendly 39
friends 16
good 91
happy 46
helpful 50
highly 13
look 15
man 21
Nice 16
Norwich 52
Pleasant 27
pleased 89
Polite 34
product 27
products 14
professional 52
quality 47
Quick 17
recommend 46
satisfied 39
Service 140
sunblinds 41
Thank 26
thanks 14
tidy 29
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Mar 2019
Recommended by customer in IP20
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.3989, 1.2977
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 21 Mar 2019
Recommended by customer in NR15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4968, 1.2231
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Marshall Morte Elda Pipon
 
 
 


Review 21 Mar 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.6595, 1.3134
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One door perfect fit 2 blinds (Venetian)
 
Cost: £412

"Very pleased with the work. "
 
 
 
 
Team:
Julian
 
 
 


Review 14 Mar 2019
Recommended by customer in NR2
 My Age: 40 - 49 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6259, 1.2741
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shutters fitted to front room.
 

"First time using this company. They were mere expensive then others but couldn't fault them at all. "
 
 
 
 
 
 


Review 14 Mar 2019
Recommended by customer in NR5
52.6390, 1.2145
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Conservatory vertical blinds
 
Cost: £860

"Excellent fitting / Service and good quality products. "
 
 
 
 
Team:
Julian Fiona
 
 
 


Review 12 Mar 2019
Recommended by customer in NR9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6317, 1.1835
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
7 Wooden Venetian blinds
1 Perfect fit door blind.
 
Cost: £1427

"We are very satisfied with all aspects of the work and the staff of Norwich sunblinds. "
 
 
 
 
 
 


Review 12 Mar 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.6148, 1.2598
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting roller blinds / Roman blinds
 

"Very efficient excellent service. "
 
 
 
 
 
 


Review 4 Mar 2019
Recommended by customer in NR5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6512, 1.2296
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 Venetian blinds
4 Vertical blinds
 

"Good products well fitted and demonstrated by friendly, Tidy fitter"
 
 
 
 
Team:
Shaun Ellwood
 
 
 


Review 4 Mar 2019
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.5714, 1.3504
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After size and refit roller blind
Fit new vertical blind
 
Cost: £265

"All work carried out expertly"
 
 
 
 
 
 


Review 1 Mar 2019
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.5743, 1.3441
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Roller blinds
 
Cost: £471

"Very pleased with the service. Nice friendly workman. "
 
 
 
 
 
 


Review 28 Feb 2019
Recommended by customer in NR16
52.5035, 1.1528
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen Venetian blinds x 3
 
Cost: £295
 
 
 
 


Review 26 Feb 2019
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.5741, 1.1080
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase and fitting new vertical blind.
 
Cost: £165

"Prompt visit and excellent advise from Paul re pattern and colour. Very efficient fitting by Tom within 1 week - excellent service thank you!"
 
 
 
 
Team:
Paul Solomon Tom
 
 
 


Review 26 Feb 2019
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
52.5576, 1.1242
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wooden blinds throughout new build with vertical blinds on patio doors.
 
Cost: £1000

"Very satisfied with service would thoroughly recommend. "
 
 
 
 
Team:
Marshall
 
 
 


Review 25 Feb 2019
Recommended by customer in NR17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.5150, 1.0077
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit full roller blinds in conservatory
 
Cost: £900

"Excellent
work all round, well trained and pleasant staff"
 
 
 
 
 
 


Review 22 Feb 2019
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.6328, 1.3447
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Good job. Completed with a satisfied customer upon completion. "
 
 
 
 
 
 


Review 21 Feb 2019
Recommended by customer in NR1
52.6175, 1.2956
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Slatted venation blind (metal slats)
 

"Excellent product and we love our blinds which enhance our life and living conditions. "
 
 
 
 
 
 


Review 13 Feb 2019
Recommended by customer in NR4
 My Age: 70 + 
 I have known this business: 1 - 5 years 
52.6080, 1.2778
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blackout roller blind to bedroom window
 
Cost: £247

"Excellent service in all respects."
 
 
 
 
 
 


Review 12 Oct 2018
Recommended by customer in NR4
52.6024, 1.2792
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wooden blinds
 

"I am very pleased with my blinds. No hesitation in using Norwich Sunblinds again, good service, nice chap who fitted them."
 
 
 
 
 
 


Review 11 Oct 2018
Recommended by customer in NR14
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.5675, 1.3420
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All Good!
 
 
 
 
 


Review 7 Oct 2018
Recommended by customer in NR8
 My Age: 40 - 49 
 My level of experience of similar services: Below Average 
52.6791, 1.2004
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New ensuite, blind (roller) fitted.
 

"Top marks. Seems too good to be true?
Well we have moved several times, always used your professional/ reliable/ no hassle service. Which when the house has been upside down for months. You come along and add those very important finishing touches, with your lovely blinds. Good quality, fast service, amazing helpful staff!"
 
 
 
 
Team:
Paul
 
 
 

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