Norwich Sunblinds Ltd

8 St. Benedicts Street
Norwich
Norfolk
NR2 4AG

52.6307, 1.2906

Sunblinds

Listed under:  Awnings, Curtains, Flyscreens, Sunblinds
99% recommended   Rating 9.7/10
461 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 461 reviews since 2012
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The young man that fitted the blind, was very pleasant had a conversation. Very satisfied with the service. One Dec 4th my 2 pairs of curtains are going to be fitted."   more
 
" Brilliant service from start to finish."   more
 
" The chap who fitted the blind was extremely helpful, thanks."   more
 
" Asked for measurements to be taken at the same time as the measurements for a different job, this was not done so surveyed had to return at a later date. "   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 97%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 8
arrived 5
blind 43
blinds 72
Brilliant 9
certainly 6
choice 5
choosing 5
clean 17
curtain 5
customer 11
definitely 12
delighted 12
disappointed 5
efficient 27
Excellent 73
experience 6
explained 5
finish 12
fitted 28
Fitter 48
fitting 26
friendly 31
friends 14
good 61
Great 10
happy 37
helpful 34
look 14
Lovely 10
man 15
nice 11
Norwich 41
pleasant 20
pleased 63
polite 25
product 23
products 11
professional 42
Quality 34
quick 12
recommend 36
result 10
satisfied 30
service 106
sunblinds 34
Thank 20
thanks 13
tidy 21
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 20 Nov 2017
Recommended by customer in NK2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
0, 0
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vertical blind. Ritz Birch.
 
Cost: £289

"The young man that fitted the blind, was very pleasant had a conversation. Very satisfied with the service. One Dec 4th my 2 pairs of curtains are going to be fitted."
 
 
 
 
 
 


Review 16 Nov 2017
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
52.7609, 1.2825
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Vertical blinds fitted in conservatory.
 

"Brilliant service from start to finish."
 
 
 
 
 
 


Review 16 Nov 2017
Recommended by customer in NR17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.5105, 1.0049
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A fairly large vertical blind in my living room.
 
Cost: £414

"The chap who fitted the blind was extremely helpful, thanks."
 
 
 
 
 
 


Review 16 Nov 2017
Recommended by customer in NR28
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.8302, 1.3949
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Asked for measurements to be taken at the same time as the measurements for a different job, this was not done so surveyed had to return at a later date.
"
 
 
 
 
Team:
1
 
 
 


Review 16 Nov 2017
Recommended by customer in NR9
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
52.7350, 1.0639
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 13 Nov 2017
Recommended by customer in IP24
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.4976, 0.8751
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very good service would recommend Norwich Sunblinds.
"
 
 
 
 
 
 


Review 9 Nov 2017
Recommended by customer in NR15
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
52.4904, 1.2227
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Absolutely delighted with a service we received from start to finish. Your team in the office was so helpful and friendly (Julie and Emily).Julie shared all her knowledge, even allowed to have a sample home to make a decision. Robbie who installed the blinds is a credit to your company. Very professional and knowledgeable. After care has been amazing too, received a call to check if everything works fine. Will definitely recommend and will use in future. Many thanks. Best service we had so far. "
 
 
 
 
Team:
David Julie Emily Robbie
 
 
 


Review 9 Nov 2017
Recommended by customer in NR17
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
52.5230, 1.0327
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vertical blinds.
 

"Excellent service all round."
 
 
 
 
 
 


Review 7 Nov 2017
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
52.5281, 1.4782
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Fix venetian blind in downstairs wet room.
 

"Fantastic resuit."
 
 
 
 
 
 


Review 30 Oct 2017
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
52.5868, 1.5537
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Venetian blinds in bathroom and cloakroom
 
Cost: £180

"Thrilled with service, speed of making and fixing. Will definitely use the company again."
 
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1