P Tree Surgery & Groundworks

River Terrace, Guardbridge
St. Andrews
Fife
KY16 0XA

56.3667, -2.8940

Tree Surgeons

Listed under:  Fencing Contractors, Landscapers / Landscaping, Tree Care / Tree Surgeons
100% recommended   Rating 9.9/10
126 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 126 reviews since 2013
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We were really pleased with the work of Jim and his team. All was done to a high standard and we highly recommended them!"   more
 
" I commissioned Jim and colleagues to take back our Lalandi which had 4-5 years growth. I have to say they worked like Trojans on a job which took most of the day. I am delighted with the results a...."   more
 
" Jim was efficient in his response, happy to answer all my questions and got the work done quickly for us and to a great standard. I would definitely recommend them."   more
 
" Fantastic, Fantastic they were great. Bad weather ( yes) worked through it. Challenges ( yes) many and came up with solutions. Plants lifted, planted replanted. Tidied up and very conscious of our pro...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 91%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 4
advice 5
agreed 3
attention 9
best 3
better 3
branches 5
certainly 9
class 7
clean 5
clear 3
cleared 3
definitely 12
delighted 13
detail 6
efficient 10
Excellent 24
friendly 21
FRIENDS 7
future 6
garden 22
Good 20
great 14
guys 7
happy 16
hard 6
helpful 10
highly 21
Jim 31
neighbours 7
people 6
Pleasant 9
pleased 10
polite 6
professional 23
Ptree 10
recommend 37
recommended 11
satisfaction 6
satisfied 8
second 8
service 19
standard 12
Surgery 16
team 15
tidy 17
trees 12
value 6
working 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 1 Aug 2016
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.5148, -2.8170
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree cutting, reshaping shrubs. Plants and trellis installed
 
Cost: £1500
 

"We were really pleased with the work of Jim and his team. All was done to a high standard and we highly recommended them!"
 
 
Team:
Jim and his team
 
 
 


Review 19 Jul 2016
Recommended by customer in KY15

 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.2568, -3.1214
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prune 4/5 years growth on our Lalandi.
 
Cost: £280
 

"I commissioned Jim and colleagues to take back our Lalandi which had 4-5 years growth. I have to say they worked like Trojans on a job which took most of the day.

I am delighted with the results and wish there was the ability to upload a photo.

I most definitely recommend this company, they quote realistically, are easy to deal with, tidy up after themselves, and carry out professional work."
 
 
 
 


Review 18 Jul 2016
Recommended by customer in PL9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
50.3624, -4.0837
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We recently used P Tree Surgery and Groundworks to remove an old garden gate and replace with a new wooden one.
 
Cost: £485
 

"Jim was efficient in his response, happy to answer all my questions and got the work done quickly for us and to a great standard. I would definitely recommend them."
 
 
Team:
Jim Petrie
 
 
 


Review 18 Jul 2016
Recommended by customer in KY12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.0745, -3.4390
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fantastic job done under many challenges. Professional,polite,friendly guys. Weather was dreadful but they over come every difficulty/ challenge. Would highly recommend to anyone, family and friends a like and would definitely use again. Well done guys!

"Fantastic, Fantastic they were great. Bad weather ( yes) worked through it. Challenges ( yes) many and came up with solutions. Plants lifted, planted replanted. Tidied up and very conscious of our property. Fence was remodelled on the day when it was apparent there were hidden challenges also the gate.
Can't recommend this firm enough, they were great,honest and nice people to work with.
Not the cheapest but most definitely the best workmanship and honest and trustworthy company. Will definitely use again for other projects."
 
 
Team:
Jim, Greig and sorry can't remember the other guys name
 
 
 


Review 17 Jul 2016
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
56.4439, -2.8811
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A very large larch tree .Completely remodelled to my satisfaction.
 
Cost: £300
 

"I was consulted throughout at start of job and during procedure .Brilliant service from coming to view job to be undertaken Instant price given .Also promised that would be final payment .Contacted when job to be started times etc. .All over a very enjoyable experience by very friendly people"
 
 
Team:
Jim Petrie and Assistant two very nice friendly people
 
 
 


Review 16 Jul 2016
Recommended by customer in KY10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2350, -2.6893
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of dead branches and light blocking limbs at elevated heights.

"I requested quotations for the work from 3 local companies, one company declined to quote, the two remaining bidders came to site, reviewed the job scope, freely provided their professional expertise including some suggestions to better the scope of work.

P Tree came back with a detailed quote that gave a clear breakdown of all elements of the bid. P Trees quote was considerably cheaper than the opposition and were awarded the work.

The work commenced on the agreed date and was completed on time, the job site was left in an immaculate condition, the Guys worked as a team, had all the necessary equipment to work safely and were professional and obliging in everything they did.

In summary we couldn't have been happier with the work done.
"
 
 
Team:
Jim & two of his staff.
 
 
 


Review 15 Jul 2016
Recommended by customer in ky15

 I'm: Male 

56.3220, -3.0162
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed some branches of a big flowering cherry and a crab apple.

"Jim was great at advising which branches to take off the tree to let in light without spoiling its shape. The work was done very quickly and left no mess at all. The garden looks a lot better."
 
 
Team:
Jim Petrie
 
 
 


Review 15 Jul 2016
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4419, -2.8783
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lay slabs at summerhouse. Lay new turf and trim very large hedge.

"This is the second time I have used this company and am very happy with the work carried out. They are a very friendly and industrious team.
I will certainly use them again for any future garden work required.
Even Peppa the dog is very friendly!"
 
 
Team:
The whole crew.
 
 
 


Review 15 Jul 2016
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.3234, -3.0012
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1. Lift and re set edging kerbs along the left hand side of the path and return them to the grass . 2. Scrape up gravel from both paths and remove from site . 3. Lift and remove all edging kerbs along the back path but leaving the ones edging the turf . 3. Lay membrane on section of path along the left hand side and replenish with new red gravel. 4. Rotovate ground where path was
 
Cost: £672
 

"We knew PTree Surgery from work that they had done for us before: they removed two large conifers. They left the area where the conifers were looking immaculate. The work under review here was again done to our complete satisfaction. Even a late change of the colour of the gravel did not cause us any hassle. The section of the path that was to get the new gravel was thoroughly cleared of the old gravel and membrane, the edging curb stone were set in concrete, a new membrane laid down and then covered with a thick layer of gravel. The whole area looked immaculate when RTree Surgery left.
"
 
 
Team:
Jim introduced us to his two colleagues but I forgot the names
 
 
 


Review 14 Jul 2016
Recommended by customer in KY15
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.3171, -3.0248
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hedge trimming
 
Cost: £350
 

"Excellent service from the team at P Tree surgery. Work was completed to a high standard, timeously done and no mess left on site . Jim is always very helpful and obliging and even my neighbours commented upon the pleasantness of the workmen, when access their properties to carry out the work.
I have used P Tree a couple of times and have always been very pleased with their service and would happily recommend them ."
 
 
Team:
Greig and another whose name I don't know, sorry .
 
 
 


Review 14 Jul 2016
Recommended by customer in KY16
 My Age: 60 - 69 
 I'm: Male 

 I have known this business: 1 - 5 years 
56.3303, -2.8246
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree felling was undertaken on a fir tree and branch lopping/thinning was carried out on an ash tree.
 
Cost: £372
 

"This was the second time we invited Jim Petrie and his colleagues to tender for and carry out work in our garden, due to the complete satisfaction we had experienced on the first occasion. A very favourable quotation was given and the work could be undertaken in a good timeframe and so we agreed to his involvement again. As previously encountered, the work was carried out to our entire satisfaction. The group were extremely efficient, communicative and helpful throughout, outlining the stages of the tasks being carried out and checking our preferences where appropriate. We were impressed by their speed, professionalism, quality of work and friendliness. They paid careful attention to tidiness, both within our own garden and our next door neighbour's. Health and Safety matters were extremely well addressed.
We shall have no hesitation in continuing to approach this company for all future similar tasks. We can highly recommend them in all aspects of their work and thank them for their high level of skill and diligence."
 
 
Team:
Jim Petrie and two colleagues
 
 
 


Review 13 Jul 2016
Recommended by customer in KY11

 I'm: Male 

56.0582, -3.4403
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The garden was turfed originally and this was removed by the team. Much hard core packing had to be carried out due to the soil condition before any creative work could be done. The gravel chosen complements the slabs and sets and a very attractive finish is the result.

"This was a very professional team led by Mr Petrie. Each evening the property was left in a tidy condition and our privacy was very much respected. The quality of the work and the demeanour of the team was excellent and we have no hesitation in recommending them to others."
 
 

Stripping out the turf

Hardcore base for patio

2 coats of sealer applied

Finish job
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
An excellent team!
 
 
 


Review 9 Feb 2016
Recommended by customer in KY8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.1866, -3.0357
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal of two large fir trees. The service was first class. The area was left clean and tidy and they removed more than was asked. Fantastic job Also needing a fence done. Getting a quote from Jim next week.
 
Cost: £500
 

"As explained above, Would use again."
 
 
Team:
Jim Petrie and team.
 
 
 


Review 13 Oct 2015
Recommended by customer in KY13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.2142, -3.4252
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
REMOVAL OF GARDEN TREE TRIM BACK CYPRESS TREE

"PROMPT ATTENTION. NOT USED FIRM BEFORE.
I WOULD RECOMMEND THEM TO FRIENDS AND NEIGHBOURS.
A HIGH STANDARD OF PROFESSIONALISM AND A JOB WELL DONE.
THANK YOU. COMPLETELY SATISFIED WiTH THE WORK DONE.
JIM IS PLEASANT AND FRIENDLY."
 
 
Team:
JIM AND ASSISTANT
 
 
 


Review 5 Oct 2015
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.3147, -3.0193
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of 5 trees
 
Cost: £640
 

"Never used before.
Recommended by several friends, delighted by quality of work, professionalism and friendliness of workers.
I would not hesitate to recommend the company to others."
 
 
Team:
Jim and team
 
 
 


Review 3 Oct 2015
Recommended by customer in KY16

 I'm: Male 

56.3287, -2.8266
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hedge trim and height reduction
 
Cost: £275
 

"Were recommended by a neighbor"
 
 
 
 


Review 1 Oct 2015
Recommended by customer in KY15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.3213, -3.0140
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared garden, relocated and renewed a wall and created steps.

"They are true professionals, the attention to detail is impressive, some things I would just say "that's ok", but they had to make it just perfect. Access to my property is difficult, but before they started work, they consulted with neighbours, so they knew work was starting and what was involved. This resulted in minimal disruption to people living nearby.
They are very aware of safety and always took steps to ensure nothing was left to chance.
Once they started work, they came every day - never doing bits on the side elsewhere. At the end of each day, Jim would update me on what they had done and what they planned to do the next day.
The end results are more than I ever hoped for. It was a joy having them in my home. I am more than happy to recommend them."
 
 
 
 


Review 1 Oct 2015
Recommended by customer in KY16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.3882, -2.8918
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pollard 2 prunus trees, reduce. And trim 2 leylandi trees, reduce and trim 3 acre trees, and take away any waste.
 
Cost: £550
 

"This is the first time I have used this firm , I am delighted with every aspect of the service they provided, they have done an excellent job on our trees, which were in dire need of attention and they left the garden very tidy, you wouldn't have known so much work had been going on . I can highly recommend this firm.
"
 
 
Team:
PTREE SURGERY & Groundworks
 
 
 


Review 3 Mar 2015
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
56.4286, -2.9668
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A variety of work involved from clearing,reducing height, tidying and shaping of a number of trees
 
Cost: £175
 

"This is the second time we have used PTrees surgery for a number of tree care/tree surgery jobs.
The work on both occasions was very satisfactorly completed. Jim Petrie and his team showed a considerable knowledge of the different trees in our garden and the work was carried out very sympathetically.
Would certainly use him again."
 
 
Team:
Jim Petrie and Greg.
 
 
 


Review 1 Mar 2015
Recommended by customer in ky15

 I'm: Male 

 I have known this business: 1 - 5 years 
56.2780, -3.1268
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
REDUCE HEIGHT OF TWO TREES
 
Cost: £180
 

"USED THIS FIRM BEFORE AND WORK HAS ALWAYS BEEN VERY GOOD."
 
 
 
 

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