Eastern Tree Care

26 Bond St
Norwich
Norfolk
NR2 3TS

Tree Surgeons

Listed under:  Fencing Contractors, Landscapers / Landscaping, Tree Care / Tree Surgeons
100% recommended   Rating Eastern Tree Care 9.8/100
427 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 427 reviews since 2012
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" Orlando and team arrived on time. They were very polite and friendly. Worked hard and didn't stop until the job was done. The garden was left very tidy and overall we are very satisfied customers."   more
 
" Work well done. Really pleased. Whould recommend them to any one. Hard workers very polite. "   more
 
" Despite me changing my requirements - and even the date work was due to be carried out, Orlando was charming throughout and the results were excellent. "   more
 
" Extremely professional and polite young men. Highly satisfied from quotation visit to work being completed! Would highly recommend. Site left clean and tidy including the neighbours garden. "   more
 
 
About Us

We are a professional tree surgery company operating in East Anglia.
Customer service is paramount, from our first point of contact with you to the moment we leave your site; your satisfaction is our priority.
Our team is protected by full public liability insurance of £5,000,000.
Our staff are Royal Forestry Society certified arborists,Lantra and NPTC qualified.
     
Customer Reviews
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Review 22 Mar 2024
Recommended by customer in Nr5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Dead Eucalyptus tree being cut down.

"Orlando and team arrived on time. They were very polite and friendly. Worked hard and didn't stop until the job was done. The garden was left very tidy and overall we are very satisfied customers."
 
 
Team:
Orlando
 
 
 

Review 24 Aug 2023
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cut 9 trees down.
 

"Work well done. Really pleased. Whould recommend them to any one. Hard workers very polite. "
 
 
 
 
Team:
Orlando Reuben
 
 
 

Review 10 Aug 2023
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To reduce the height of a (very tall) bay tree and reshape.
 

"Despite me changing my requirements - and even the date work was due to be carried out, Orlando was charming throughout and the results were excellent. "
 
 
 
 
Team:
Orlando Elder
 
 
 

Review 2 Aug 2023
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pruning large Yukka tree reducing overhang and dead leaves. Shaped to produce a crown and increase light to neighbours garden.
 

"Extremely professional and polite young men. Highly satisfied from quotation visit to work being completed! Would highly recommend. Site left clean and tidy including the neighbours garden. "
 
 
 
 
Team:
Orlando Elder
 
 
 

Review 24 Feb 2023
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Pruning and shaping trees and large shrubs
 

"Orlando and the team he brought were helpful, friendly and responsive. They worked hard and asked our neighbors for permission to clear debris from their gardens, which was appreciated. They took care with the shaping of the trees and knew what they were doing. "
 
 
 
 
Team:
Orlando Nick Jacob
 
 
 

Review 22 Feb 2023
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Prune a large cedar and a cherry tree. thin out a hedge.
 

"Pleasant and friendly on time, cleaned up afterwards well and did a good job. Very pleased with their work. "
 
 
 
 
Team:
Orlando Nick
 
 
 

Review 9 Feb 2023
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Trimming and shaping large bay tree
 

"Efficient and professional in carrying out the task. I have no hesitation in recommending Orlando and his team"
 
 
 
 
Team:
Jacob Bella
 
 
 

Review 12 Dec 2022
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of Eucalyptus tree, cutting into logs for wood burner, chipping and stump removal.
 

"Orlando, Jacob and Robbie were all punctual, friendly and hard working. They did a great job, nothing was too much trouble, and they were a pleasure to have here.
We would definitely recommend them and use them again in the future. "
 
 
 
 
Team:
Orlando Jacob
 
 
 

Review 6 Dec 2022
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Trim and Shape tree and bush.
 

"We are very happy with work completed! very polite and respectful!"
 
 
 
 
Team:
Elder Ivann Orlando
 
 
 

Review 4 Dec 2022
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Hedge trimming
Fruit tree pruning
Tree surgery.
 

"Very experienced and knowledgeable team. Discussed what I wanted and completed the work to a very high standard cleaned up thoroughly afterwards. I have used ETC several times now and I would recommend them to others needing tree and hedge maintenance. "
 
 
 
 
Team:
Orlanoo Yann Elder Nic Jacob
 
 
 

Review 14 Oct 2022
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Dismantling of a willow tree and stump removal

"Orlando was prompt and considerate when quoting. I wanted to arrange for my mother's willow tree to be dismantled but wasn't sure about the stump removal. He explained the options and then quoted separately so I could choose.

The quote was reasonable and I went ahead. The neighbour kindly agreed for the vehicles to go on their driveway and a fence panel removed to enable easy access to the tree. Orlando and his colleagues were respectful of the neighbour and left the site as they found it.

On the day of the works, I asked if they could trim the front hedge as it required specialist tools. Orlando agreed to include this for no extra charge.

I asked about keeping some of the wood and they explained which pieces would be good for making logs. I cannot recommend them highly enough."
 
 
Team:
Orlando and his two colleagues, I don't know their names
 
 
 

Review 5 Oct 2022
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Reducing silver birch tree
 

"Very good service, Orlando and Nick very considerate of our requirements and did an excellent job."
 
 
 
 
Team:
Orlando Nick
 
 
 

Review 26 Sep 2022
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Cut back a wisteria across to front of house
 

"They arrived promptly and carried out the work to our satisfaction. We have had the company before and we would certainly have them again."
 
 
 
 
Team:
Nick Orlando
 
 
 

Review 20 Sep 2022
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pruning wisteria on front of house and side
 

"Orlando and Nick came as they had said. They were polite and friendly and clearly had expertise. They completed the work satisfactorily. I shall not hesitate to employ them in the future as they did not try to tout for extra work by making me anxious as I've had from other firms in the past.
Excellent."
 
 
 
 
Team:
Nick Orlando
 
 
 

Review 13 Sep 2022
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove a willow tree and dispose of waste.
 

"Orlando gave good advice. Communicated costs/time scales. Excellent work.
Garden left tidy. Would recommend."
 
 
 
 
Team:
Elder Orlando
 
 
 

Review 12 Sep 2022
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pruning three medium/small trees
 

"The work was completed exactly to our requirements. Everything was scrupulously removed from our property"
 
 
 
 
Team:
Orlando Nick
 
 
 

Review 5 Jun 2022
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Reduction in hedge on two sides of garden. Reduction in size of holly bush removal of top of tree.
All waste removed and garden left tidy.
 

"Very satisfied. Good work ethic and informed about what was going on. Job not simple as very overgrown hedge had to be tracked over two gardens but efficiently carried out. Would recommend them."
 
 
 
 
Team:
Tully Orlando Nick
 
 
 

Review 12 Apr 2022
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cutting down, removing two large fir trees which were very close to a road and telephone wires etc
 

"No fuss, friendly, fast work, tidy and considerate. Thank you the garden looks fantastic."
 
 
 
 
Team:
Nick Orlando Gareth
 
 
 

Review 6 Apr 2022
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Felling of neighboring tree
 

"Excellent service, good communication and cleared up on completion.
Highly recommended service."
 
 
 
 
Team:
Orlando Albert
 
 
 

Review 2 Sep 2021
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of large cherry tree from back garden and prune of a smaller cherry tree at the front of property. Removal of all wood. Tidy up.

"We chose this company after looking at similar contractors in trusted traders. Very good email communication after initial telephone conversation. A fair quotation and definite time to carry out the work. The team arrived promptly and we were immediately impressed with the friendly and professional way they went about their business. They know what they are doing. The prune on the smaller tree was expertly carried out. The site was left tidy. We have no hesitation in recommending this company."
 
 
Team:
Tully and team.
 
 
 
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