Norwich Drain Services Ltd

Where reputations count.

The Laurels, Green Man Lane Kirstead
Norwich
Norfolk
NR15 1EP

Drain Services

www.norwichdrainservices.co.uk

Email This Business

Tel 01508 558356
Mobile 07940 572626

Listed under: CCTV Drain Surveys, Drain Cleaning & Unblocking

100% recommended Rating 9.9/100
45 reviews since 2012

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 45 reviews since 2012

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" Many thanks to Norwich Drain Services for quickly resolving my badly blocked drain. NDS provide a professional friendly service at a reasonable affordable cost. Highly recommended." more

" Paul lifted the manhole cover and was able to clear the blockage. They worked well and got it all sorted out for me and arrived when they said including ringing when they were on the way. It was a go...." more

" Excellent service, fast to respond and very satisfactory outcome with blocked drain from kitchen completely cleared. Would highly recommend NDS." more

" Fantastic service." more

About Us
Information provided by the business
Legal Name: Norwich Drain Services Ltd. Limited Company.

Norwich Drain Services

Carry out CCTV surveys.
Home purchase survey with report.

Review 19 Jan 2022 Recommended by customer in NR50 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

To clear blocked sewage drain in driveway

"Many thanks to Norwich Drain Services for quickly resolving my badly blocked drain. NDS provide a professional friendly service at a reasonable affordable cost. Highly recommended."

REPORT THIS REVIEW

Review 18 Jan 2022 Recommended by customer in NR13 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

I had blocked drains that caused the shower to overflow and flood the bathroom.

"Paul lifted the manhole cover and was able to clear the blockage. They worked well and got it all sorted out for me and arrived when they said including ringing when they were on the way. It was a good experience from start to finish."

Team:
Paul

REPORT THIS REVIEW

Review 8 Sep 2021 Recommended by customer in NR15 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Blocked drain from kitchen.

"Excellent service, fast to respond and very satisfactory outcome with blocked drain from kitchen completely cleared. Would highly recommend NDS."

Team:
Paul and Harvey

REPORT THIS REVIEW

Review 30 May 2021 Recommended by customer in NR15 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

CCTV drain survey carried out to find defects in drains allowing rats access into the property.

"Fantastic service."

Team:
Paul

REPORT THIS REVIEW

Review 23 Jan 2020 Recommended by customer in NR4 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Drain clearing

"A straightforward and competent job rapidly completed and fairly charged. (An extremely smelly blocked drain)"

REPORT THIS REVIEW

Review 25 May 2017 Recommended by customer in NR4 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Unblocked external drain connecting to sewer.

"A very good service and I would be happy to recommend this company to a friend. Fast, professional, friendly and knowledgeable. Cleared blockage and then flushed through and hosed down rest of drains. Very fair price for the service provided."

REPORT THIS REVIEW

Review 27 Oct 2016 Recommended by customer in NR12 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Conduct a CCTV drain survey on a property we are buying.

"NDS conducted the CCTV survey and confirmed the condition of the drains. They also located all the missing or buried inspection chambers and jetted out some silt and sludge in one of the drains. There work was quick, professional and reasonably priced. I am very happy with service I received and would not hesitate to use NDS again. Other professionals on site at the time were also impressed by the service provided to us by NDS."

Team:
Paul Turnell

REPORT THIS REVIEW

Review 1 May 2016 Recommended by customer in NR2 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Unblocking a couple of outside drains from kitchen sink and from washing machine.

"I was really happy with the service from this firm because he came very quickly, fitting me in between other jobs, because he could tell it was urgent. He was very pleasant and helpful, and I think the charge was reasonable, especially in the circumstances."

REPORT THIS REVIEW

Review 20 Dec 2015 Recommended by customer in NR5 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Unblock outside drain.

"He was very friendly, clean and tidy. He explained where the problem was and provided advice on how to prevent it happening again."

REPORT THIS REVIEW

Review 11 Dec 2015 Recommended by customer in NR12 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

CCTV inspection of drain. Repair collar on downpipe.

"Paul was friendly and explained what he was doing. He gave advice as to how to improve drainage and reduce leaking of water from woodwork to bricks."

REPORT THIS REVIEW

Review 1 Dec 2015 Recommended by customer in NR2 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Unblock drain.

"Really prompt service, very friendly & professional. Great competitive price and really pleased with job done. Would def recommended to others. Thank you."

REPORT THIS REVIEW

Review 1 Jun 2015 Recommended by customer in NR2 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fixing leaking bath & sink. Clearing blockage in bathroom waste pipe. Fixing/remedying faulty work done by another tradesman (CRC plumber).

"Very helpful & trustworthy highly skilled and professional friendly, explained in plain English tidy � put everything back to a clean state. Exceeded our expectations & we would definitely recommend & use again. Thank you Paul Turnell!"

REPORT THIS REVIEW

Review 1 Jun 2015 Recommended by customer in NR35 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Unblock outside drain.

"Nice chap. Helpful and gave advise on how to avoid re-accurance."

REPORT THIS REVIEW

Review 11 May 2015 Recommended by customer in IP20 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Assessing and cleaning a blocked drain.

"The man from Norwick Drain service had been recommended by our plumber. He got back to me very quickly when I sent an email and discussed our problem on the telephone before he came. He was very friendly and professional. He kept us informed of the work he was doing while he was here. He was thorough and efficient and sorted the problem for a real reasonable."

REPORT THIS REVIEW

Review 6 Mar 2015 Recommended by customer in NR14 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Unblock a drain.

"Excellent. Couldn�t do enough. Efficient and polite. Will recommend him."

REPORT THIS REVIEW

Review 23 Feb 2015 Recommended by customer in NR14 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Identifying blockage in drainage system.

"Prompt, efficient and friendly. Gave me confidence in his professionalism - he knew about drains!"

REPORT THIS REVIEW

Review 13 Feb 2015 Recommended by customer in NR7 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Clear drain blockage and jet through pipes.

"Prompt, professional, friendly, reasonably priced, completed swiftly."

REPORT THIS REVIEW

Review 28 Jan 2015 Recommended by customer in NR4 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	7/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Clearing blocked drains.

"Nice guy. Did what he said he would at the quoted prices a cheerful. Informative way. Highly recommended."

Business Reply:

Work was carried out on a Saturday morning, unblocked drain, extracted lost drain rods from run.

Value 7/10 :-(

REPORT THIS REVIEW

Review 21 Jan 2015 Recommended by customer in NR1 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cleaned blocked manhole.

"Very good work and informed what was happening."

REPORT THIS REVIEW

Review 14 Jan 2015 Recommended by customer in NR13 business Norwich Drain Services Ltd https://www.referenceline.com/drain_services-in-norwich-norwichdrainservicesltd-47574

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

REPORT THIS REVIEW

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