Gutter Force Ltd

Unit 14 Brooke Industrial Park, Norwich Road
Norwich
Norfolk
NR15 1HJ

Gutter Cleaning

Listed under:  Conservatory Cleaning, Driveway Cleaning, Gutter Cleaners / Gutter Cleaning, Gutter Maintenance, Gutter repairs, Gutter replacement, Gutters / Guttering
99% recommended   Rating Gutter Force Ltd 9.7/100
1191 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 1191 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The price represents value for money

 
 
 
Recent Reviews 
 
" Excellent - on time - thorough and professional service. "   more
 
" Work completed efficiently. "   more
 
" All round total professional and committed to doing a good job. "   more
 
" Top job"   more
 
About Us


We provide professional gutter cleaning and repair services to residential and commercial sectors.

RESIDENTIAL GUTTER CLEANING
We clean from the ground using powerful vacuums and lightweight carbon fibre poles, offering free no obligation quotes.

All works include camera survey as standard.

CONSERVATORY CLEANING AND GUTTER AND BARGE BOARD WASHING, SOLAR PANEL CLEANING
We carry out exterior washing using specialised high reach water fed brushes. Our vans are equipped to provide an unlimited supply of pure water for chemical-free, spotless cleaning.

PATIO CLEANING
Professional pressure washing service for driveways, patios, paths.

COMMERCIAL GUTTER CLEANING
Our commercial services include full cleaning and repairs, annual maintenance programmes, drone surveys and reports.

Technicians are IPAF and PASMA certificated for working at height and also DBS checked.

ACCREDITATION
We are SafeContractor and ConstructionLine accredited and are a vetted Norfolk Trusted T
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 92%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 77%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 22
arrived 51
Brilliant 14
care 13
class 14
clean 58
cleaned 17
cleaning 17
clear 13
conservatory 30
courteous 23
customer 21
definitely 34
Delighted 15
efficient 121
efficiently 41
Excellent 173
expected 14
explained 31
extremely 20
finish 15
Force 66
friendly 141
fuss 13
good 160
Great 57
Gutter 91
gutters 41
happy 53
hard 29
helpful 80
highly 29
impressed 29
man 36
Michael 61
pleasant 70
pleased 112
polite 98
professional 122
quickly 27
Really 34
recommend 86
Sam 34
satisfied 46
service 206
standard 29
Thank 90
thorough 33
tidy 48
young 29
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 31 May 2024
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Gutter clearance to house and conservatory.
 

"Excellent - on time - thorough and professional service. "
 
 
 
 
Team:
Martin
 
 
 


Review 16 Apr 2024
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning gutters in a large house.
 

"Work completed efficiently. "
 
 
 
 
Team:
Martin
 
 
 


Review 9 Apr 2024
Recommended by customer in NR35
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaned gutters
Repaired dropped gutter
 

"All round total professional and committed to doing a good job. "
 
 
 
 
Team:
Martin
 
 
 


Review 8 Apr 2024
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
High level gutters cleaned
 

"Top job"
 
 
 
 
Team:
Martin
 
 
 


Review 9 Feb 2024
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Gutters vacuum and washed, bargeboards and soffits all cleaned.
 

"My husband and I were extremely satisfied with the cleaning process that Martin did on our bungalow. Overall we found him very polite and friendly. He worked very hard and was tidy and efficient. We would highly recommend your firm, and will consider using Gutter Force in the future many thanks."
 
 
 
 
Team:
Nartin
 
 
 


Review 4 Dec 2023
Recommended by customer in NR34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
- Repairs
 
 
 
Team:
Sam Karen
 
 
 


Review 28 Nov 2023
Recommended by customer in NR35
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
- Gutter vacuum to all house gutters
- Reseal four corners of conservatory
- Remove gutter to clear box gutter
 
 
 
Team:
Jason Claire
 
 
 


Review 25 Nov 2023
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
- Vac to high gutters only
- Vac to garage gutters
 
 
 
Team:
Michael Claire
 
 
 


Review 20 Nov 2023
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
- Gutters vacuum to all gutters
- Check downpipes and clear outlets.
 

"I hadn't had my gutters cleaned for a long time. I can't remember when I had you come last time.
I was so pleased to get them done. I will remember to get them done yearly as Sam advised.
I have found all of the staff that work for Gutter Force very polite and helpful, nothing is too much trouble."
 
 
 
 
Team:
Sam Claire
 
 
 


Review 20 Nov 2023
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
- Fit new section of gutters.
- Fit stopped outlet
- Fit lead splashback.
 
 
 
Team:
Jason Charlotte
 
 
 


Review 20 Nov 2023
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
- Gutter wash
- Wash to lantern roof
 

"Sam did an excellent job. My house looks like new."
 
 
 
 
Team:
Sam Karen
 
 
 


Review 13 Nov 2023
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
-Vac and wash
-Repair leaking union
 

"Fantastic job done polite and friendly
Thanks
Will use again!"
 
 
 
 
Team:
Martin Claire
 
 
 


Review 13 Nov 2023
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
-Vacuum
-Wash to cladding
-Clear gulleys and hoppers
-Wash barge boards
-Wash dormers at front
-Wash lantern roof
 
 
 
Team:
Michael Claire
 
 
 


Review 13 Nov 2023
Recommended by customer in NR34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Box gutter clearance
 
 
 
Team:
Darrel Karen
 
 
 


Review 13 Nov 2023
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Vac and wash to bungalow only
 
 
 
Team:
Michael Claire
 
 
 


Review 8 Nov 2023
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
- Vacuum to all gutters (house and extension only)
 

"Fast, efficient and friendly. Cleaner and careful in doing the work.
Made clear where the main gutter clearance was required.
Very happy with work."
 
 
 
 
Team:
Michael Charlotte
 
 
 


Review 3 Nov 2023
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
- Vac to house gutters
- Check downpipes and clear outlets
- Replace front section of gutter to low level porch.
 
 
 
Team:
Sam Charlotte
 
 
 


Review 20 Oct 2023
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Gutters emptied and cleaned

"I put a previous review on this site about damaged plants when GF did work for me. I am pleased to record that not only did they replace the plants they also paid for an additional plant. I couldn't ask for a better response to my comments.

Good customer service."
 
 
 
 


Review 7 Oct 2023
Recommended by customer in NR25
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
- Repair dripping joint
 

"Very satisfied came on time, pleasant, and explained what had happened to gutter."
 
 
 
 
Team:
Michael Claire
 
 
 


Review 7 Oct 2023
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
- Gutter vacuum to all house gutters
- Check downpipes and clear outlets.
 
 
 
Team:
Darrel Claire
 
 
 

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