Gutter Force Ltd

Unit 14 Brooke Industrial Park, Norwich Road
Norwich
Norfolk
NR15 1HJ

Gutter Cleaning

Listed under:  Conservatory Cleaning, Gutter Cleaners / Gutter Cleaning, Gutter repairs, Gutter replacement, Gutters / Guttering
99% recommended   Rating 9.7/10
693 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 693 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Used them before an excellent job "   more
 
" Used you before. Always pleased. "   more
 
" Very happy with work thank you"   more
 
" A professional service unit which I was well pleased."   more
 
About Us

RESIDENTIAL GUTTER CLEANING IN NORWICH, NORFOLK AND SUFFOLK

VACUUM GUTTER CLEANING

CONSERVERATORY CLEANING AND FASCIA WASHING

FULL GUTTER REPAIR AND MAINTENANCE SERVICE

We clean from the ground using powerful vacuum units and lightweight carbon fibre poles. We can work up to a height of 15m and can safely clean over conservatories
and fragile roofs.

We offer a free, no obligation quote service with a camera survey as standard.

ACCREDITATIONS & TRAINING: Safe Contractor, IOSH Working Safely, IPAF, DBS Checked, Police Vetted, Emergency First Aid, Risk Assessment and Method Statement, Safe Use and Recorded Inspection of Harnesses including Latchway Systems, BNI Kett, Norfolk Construction Training Group, Norfolk Trusted Trader
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 91%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 80%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 14
Arrived 31
Brilliant 9
care 8
certainly 7
class 10
clean 33
cleaned 14
cleaning 11
conservatory 22
contact 9
courteous 15
customer 12
definitely 22
delighted 9
difficult 7
efficient 63
efficiently 27
Excellent 114
expected 7
explained 13
Force 40
friendly 72
Good 110
Great 31
gutter 55
gutters 24
happy 26
hard 19
Hein 16
helpful 35
Highly 18
impressed 14
Joe 21
man 21
Michael 30
pleasant 35
pleased 69
polite 60
professional 64
quickly 18
really 21
recommend 57
satisfied 30
service 122
standard 17
thank 45
thorough 15
tidy 26
young 17
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 Jan 2020
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £168
 
 
Team:
Leigh
 
 
 

Review 13 Jan 2020
Recommended by customer in NR3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters and downpipes.
 
Cost: £324

"Used them before an excellent job "
 
 
 
 
Team:
Michael
 
 
 

Review 13 Jan 2020
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wash car port, wash barge board above car port.
 
Cost: £120

"Very happy with work thank you"
 
 
 
 
Team:
Sam
 
 
 

Review 13 Jan 2020
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all house gutters and garage gutters.
 
Cost: £126

"Used you before. Always pleased. "
 
 
 
 
Team:
Michael
 
 
 

Review 13 Jan 2020
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters and clear 3 flat roofs.
 
Cost: £295

"A professional service unit which I was well pleased."
 
 
 
 
Team:
Michael
 
 
 

Review 13 Jan 2020
Recommended by customer in IP26
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean conservatory box gutters. Spot clean gutters at down pipes.
 
Cost: £120
 
 
Team:
Leigh
 
 
 

Review 27 Dec 2019
Recommended by customer in NR12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean gutters.
 
Cost: £75

"Excellent service, was quick and professional. Polite and gave all into required would definitely use again and recommend. "
 
 
 
 
Team:
Nichael
 
 
 

Review 27 Dec 2019
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean high gutters.
 
Cost: £100

"Thank you once again gutter force. 100% customer satisfaction. "
 
 
 
 
Team:
Michael
 
 
 

Review 27 Dec 2019
Recommended by customer in NR14
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean gutters including office and garage.
 
Cost: £338
 
 
Team:
Leigh
 
 
 

Review 18 Dec 2019
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Female 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters and down pipes.
 
Cost: £144
 
 
Team:
Sam
 
 
 

Review 16 Dec 2019
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters including conservatory, box gutter, garage and car port.
 
Cost: £216
 
 
Team:
Leigh
 
 
 

Review 16 Dec 2019
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters fascios, soffits etc. Wash dormer windows. Wash barge boards
 
Cost: £258

"Another excellent job done by gutter force. Have used them for several years now will continue to do so. They are the best by fair of any such operations of this kind."
 
 
 
 
Team:
Michael
 
 
 

Review 13 Dec 2019
Recommended by customer in NR4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean gutters
 
Cost: £72

"Excellent service
Thank you."
 
 
 
 
Team:
Sam
 
 
 

Review 9 Dec 2019
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutter fascias, soffits, downpipies etc wash windows.
 
Cost: £384

"Very pleasant, polite and efficient through good from all his hard work."
 
 
 
 
Team:
Leigh
 
 
 

Review 9 Dec 2019
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Errect scaffolding.
Remove and repair gutter fit snow guards over conservation paint fascios
fit happers
fit new gutters.
 
Cost: £1700
 
 
Team:
Jason
 
 
 

Review 9 Dec 2019
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean and wash all gutters,fascias etc wash the windows and frames repairs.
 
Cost: £516

"All aspects of the work completed were excellent.
It was a pleasure to deal with such a professional company. "
 
 
 
 
Team:
Charlotte Leigh Jason
 
 
 

Review 9 Dec 2019
Recommended by customer in NR16
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter vacuum cleaning and repairs.
 
Cost: £127

"My neighbor and a friend who lives further up the street have already shown an interest spoke to heigh. "
 
 
 
 
Team:
Leighi
 
 
 

Review 5 Dec 2019
Recommended by customer in NR34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters including conservatory gutters and box gutter.
 
Cost: £93

"Good job done
Hopefully it will step the days in my conservatory. "
 
 
 
 
Team:
Leigh
 
 
 

Review 5 Dec 2019
Recommended by customer in NR9
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean rear high gutter. Fit balloon guard.
 
Cost: £67

"Great service and Sam was helpful and informative on the state of the gutters."
 
 
 
 
Team:
Sam
 
 
 

Review 5 Dec 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning gutters, downpipes gutter, 2 small roofs.
 
Cost: £153

"Job well done."
 
 
 
 
Team:
Leigh
 
 
 
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