Gutter Force Ltd

Unit 14 Brooke Industrial Park, Norwich Road
Norwich
Norfolk
NR15 1HJ

Gutter Cleaning

Listed under:  Conservatory Cleaning, Gutter Cleaners / Gutter Cleaning, Gutter repairs, Gutter replacement, Gutters / Guttering
99% recommended   Rating 9.7/10
722 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 722 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" The attention to detail both in the survey/quote and the actual work carried out was quite exceptional. "   more
 
" Great service. Very helpful at the time of calling with clear estimate and appointment arranged. Leigh arrived on time, very pleasant explained what he was doing and had done. Did a great job. Ver...."   more
 
" Leigh is a very pleasant and professional young man. He doesn't rush, and is very through and kept us informed of all procedures at each stage of the work. "   more
 
" Brilliant service. Sam turned up on time and did his work thoroughly and efficiently. I will be using them again next year. Thank you. Also a big thank you to the office staff - also very efficient ...."   more
 
About Us

RESIDENTIAL GUTTER CLEANING IN NORWICH, NORFOLK AND SUFFOLK

VACUUM GUTTER CLEANING

CONSERVERATORY CLEANING AND FASCIA WASHING

FULL GUTTER REPAIR AND MAINTENANCE SERVICE

We clean from the ground using powerful vacuum units and lightweight carbon fibre poles. We can work up to a height of 15m and can safely clean over conservatories
and fragile roofs.

We offer a free, no obligation quote service with a camera survey as standard.

ACCREDITATIONS & TRAINING: Safe Contractor, IOSH Working Safely, IPAF, DBS Checked, Police Vetted, Emergency First Aid, Risk Assessment and Method Statement, Safe Use and Recorded Inspection of Harnesses including Latchway Systems, BNI Kett, Norfolk Construction Training Group, Norfolk Trusted Trader
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 91%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 14
arrived 32
Brilliant 10
care 8
certainly 8
class 11
clean 33
cleaned 14
cleaning 11
conservatory 22
contact 9
courteous 15
customer 12
Definitely 23
delighted 9
Efficient 68
efficiently 28
Excellent 118
explained 15
fantastic 8
finish 10
Force 41
friendly 76
Good 115
Great 35
gutter 56
gutters 24
happy 28
hard 20
Hein 16
helpful 38
highly 19
Joe 21
man 22
Michael 30
pleasant 37
Pleased 71
polite 65
Professional 70
quickly 19
really 22
recommend 59
recommended 15
satisfied 31
service 133
standard 17
Thank 52
thorough 15
tidy 28
young 18
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 13 Feb 2020
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, fascias downpipes, soffits etc. Wash all windows and frames, vacuum and was conservatory vacuum clean box gutter. Reseal end stop.
 
Cost: £480

"The attention to detail both in the survey/quote and the actual work carried out was quite exceptional. "
 
 
 
 
Team:
Leigh
 
 
 

Review 13 Feb 2020
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean high gutters
 
Cost: £84

"Leigh is a very pleasant and professional young man. He doesn't rush, and is very through and kept us informed of all procedures at each stage of the work. "
 
 
 
 
Team:
Leigh
 
 
 

Review 13 Feb 2020
Recommended by customer in NR34
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters front and back. Reseal front gutter joint.
 
Cost: £84

"Great service. Very helpful at the time of calling with clear estimate and appointment arranged.

Leigh arrived on time, very pleasant explained what he was doing and had done. Did a great job. Very tidy, very polite. Would highly recommend. "
 
 
 
 
Team:
Leigh
 
 
 

Review 12 Feb 2020
Recommended by customer in NR34
 My Age: 50 - 59 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters and downpipes
 
Cost: £126
 
 
Team:
Michael
 
 
 

Review 10 Feb 2020
Recommended by customer in NR5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter vac and repairs and clean.
 
Cost: £494

"Excellent service friendly and professional great value our money."
 
 
 
 
Team:
Jason
 
 
 

Review 10 Feb 2020
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter vacuum cleaning.
 

"Brilliant service. Sam turned up on time and did his work thoroughly and efficiently.
I will be using them again next year. Thank you.
Also a big thank you to the office staff - also very efficient polite. "
 
 
 
 
Team:
Sam
 
 
 

Review 10 Feb 2020
Recommended by customer in IP20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters downpipes and hoppers
 
Cost: £120

"A good efficient service. "
 
 
 
 
Team:
Sam
 
 
 

Review 8 Feb 2020
Recommended by customer in NR10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash to high gutter, fascias, soffits and downpipes. wash windows and frames.
 
Cost: £96

"Facians look great now as does all the plastics very pleased with this service.
Sam was a lovely friendly chap, Sam was happy in his work very polite and made a fuss of my dog
(important to both me and her) great job 5 x sam "
 
 
 
 
Team:
Sam
 
 
 

Review 7 Feb 2020
Recommended by customer in NR1
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clear all gutters and 1 down pipe (inside garage )
 
Cost: £120

"Prompt, infact called to check it was ok to arrive 2 hrs earlier. Very helpful and gave some good advice very professional and polite. "
 
 
 
 
Team:
Leigh
 
 
 

Review 7 Feb 2020
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean high rear gutters reseal leaking union.
 
Cost: £84

"First rate service."
 
 
 
 
Team:
Leigh
 
 
 

Review 7 Feb 2020
Recommended by customer in NR3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean gutters Check all downpipes.
 
Cost: £90

"Efficient and reliable thank you."
 
 
 
 
Team:
Leigh
 
 
 

Review 7 Feb 2020
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters and downpipes.
 
Cost: £96

"Another visit from this excellent gutter force first class service from start to finish professional, polite and knowledgeable. We will use them again at next (6 month) visit thank you for a really good effort on our behalf"
 
 
 
 
Team:
Leigh
 
 
 

Review 7 Feb 2020
Recommended by customer in NR34
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash to all gutters, Fascias, soffits etc. Wash conservatory wash window and frames wash bay window.
 
Cost: £360
 
 
Team:
Michael
 
 
 

Review 6 Feb 2020
Recommended by customer in NR1
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean gutter and down pipes. Repair union.
 
Cost: £108

"Very friendly and professional company.Explained all options and completed work on schedule and as quoted. Definitely recommended."
 
 
 
 
Team:
Leigh
 
 
 

Review 4 Feb 2020
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, fascias, soffits, downpipes etc. Wash windows and frames.
 
Cost: £216
 
 
Team:
Leigh
 
 
 

Review 4 Feb 2020
Recommended by customer in NR15
 My Age: 70 + 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter vacuum.
 
Cost: £187

"Excellent service."
 
 
 
 
Team:
Michael
 
 
 

Review 3 Feb 2020
Recommended by customer in NR35
 My Age: 30 - 39 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters and downpipes.
 
Cost: £129

"Gates left closed and secure, thank you."
 
 
 
 
Team:
Sam
 
 
 

Review 3 Feb 2020
Recommended by customer in NR15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean front and back high gutter and damp pipes.
 
Cost: £79
 
 
Team:
Leigh
 
 
 

Review 31 Jan 2020
Recommended by customer in NR8
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum gutters an house and conservatory.
 
Cost: £108

"Good to team. Fast efficient and friendly service.
would recommended to others."
 
 
 
 
Team:
Michael
 
 
 

Review 31 Jan 2020
Recommended by customer in NR8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters and downpipes including box gutter.
 
Cost: £181

"Very satisfied with the service provided."
 
 
 
 
Team:
Michael
 
 
 
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