Gutter Force Ltd

Unit 14 Brooke Industrial Park, Norwich Road
Norwich
Norfolk
NR15 1HJ

Gutter Cleaning

Listed under:  Conservatory Cleaning, Gutter Cleaners / Gutter Cleaning, Gutter repairs, Gutter replacement, Gutters / Guttering
99% recommended   Rating 9.7/10
607 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 607 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" First value. "   more
 
" From the first phone call to make enquirers they were friendly, helpful and efficient. They came when they said they would. Today they arrived as planned and carried out the work needed. I would highl...."   more
 
" Leigh was very polite and went the extra mile including washing a wall while he had the equipment. An excellent worker have no hesitation in recommending gutter force. "   more
 
" Very pleased with service from initial contact after completion of job. It was a pleasure to meet Michael Grant Hardie. "   more
 
About Us

RESIDENTIAL GUTTER CLEANING IN NORWICH, NORFOLK AND SUFFOLK

VACUUM GUTTER CLEANING

CONSERVERATORY CLEANING AND FASCIA WASHING

FULL GUTTER REPAIR AND MAINTENANCE SERVICE

We clean from the ground using powerful vacuum units and lightweight carbon fibre poles. We can work up to a height of 15m and can safely clean over conservatories
and fragile roofs.

We offer a free, no obligation quote service with a camera survey as standard.

ACCREDITATIONS & TRAINING: Safe Contractor, IOSH Working Safely, IPAF, DBS Checked, Police Vetted, Emergency First Aid, Risk Assessment and Method Statement, Safe Use and Recorded Inspection of Harnesses including Latchway Systems, BNI Kett, Norfolk Construction Training Group, Norfolk Trusted Trader
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 92%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 82%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 12
arrived 27
brilliant 7
care 8
certainly 7
class 9
clean 30
Cleaned 13
cleaning 11
conservatory 21
contact 9
courteous 15
Customer 10
definitely 20
delighted 8
difficult 7
efficient 54
efficiently 23
excellent 103
Explained 13
Fantastic 7
force 38
friendly 66
good 101
Great 29
Gutter 52
gutters 20
happy 25
Hard 17
Hein 16
helpful 29
highly 13
Joe 21
man 20
Michael 28
pleasant 32
pleased 62
polite 53
professional 57
quickly 15
quote 13
really 20
recommend 52
satisfied 30
service 109
standard 16
thank 38
thorough 14
tidy 25
young 16
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Sep 2019
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter clearance.
 

"First value. "
 
 
 
 
Team:
Michael
 
 
 

Review 12 Sep 2019
Recommended by customer in NR1
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repaired rear gutter. Sealed union.
 
Cost: £72

"From the first phone call to make enquirers they were friendly, helpful and efficient. They came when they said they would. Today they arrived as planned and carried out the work needed. I would highly recommend them. "
 
 
 
 
Team:
Jason
 
 
 

Review 10 Sep 2019
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all high gutters, fascias and downpipes. VAC gulleys. Wash windows and frames.
 
Cost: £144

"Very pleased with service from initial contact after completion of job.
It was a pleasure to meet Michael
Grant Hardie. "
 
 
 
 
Team:
Michael
 
 
 

Review 10 Sep 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum Gutters.
 
Cost: £111
 
 
Team:
Michael
 
 
 

Review 10 Sep 2019
Recommended by customer in NR9
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, fascias, downpipes, soffits. Wash barge boards. Wash windows and frames Wash porch.
 
Cost: £336

"Leigh was very polite and went the extra mile including washing a wall while he had the equipment. An excellent worker have no hesitation in recommending gutter force. "
 
 
 
 
Team:
Leigh
 
 
 

Review 10 Sep 2019
Recommended by customer in NR29
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, downpipes and fascias. Wash windows and frames.
 
Cost: £216
 
 
Team:
Leigh
 
 
 

Review 10 Sep 2019
Recommended by customer in NR6
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash front gutters, carport gutter, flat roof fascia, and side gutter of flat roof. Wash barge board wash affected windows.
 
Cost: £151

"Excellent service as usual - will definitely use again next year. "
 
 
 
 
Team:
Leigh
 
 
 

Review 9 Sep 2019
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, downpipes, fascias and soffits. Wash windows and frames. VAC and wash conservatory. Wash bargeboards.
 
Cost: £271

"Excellent work very thorough. Great to have a firm to do the difficult job of gutters etc. "
 
 
 
 
Team:
Leigh
 
 
 

Review 6 Sep 2019
Recommended by customer in NR35
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean gutters. Wash conservatory. Wash carport. Repairs to gutters and refit downpipe.
 
Cost: £432

"Excellent service more than pleased with work done. Very friendly person who did the work. "
 
 
 
 
Team:
Leigh
 
 
 

Review 6 Sep 2019
Recommended by customer in NR31
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean to gutters behind snow board.
Clear blockages.
 
Cost: £90

"Excellent job, wouldn't hesitate to use gutter force again. "
 
 
 
 
Team:
Charlotte Jason
 
 
 

Review 3 Sep 2019
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, downpipes, fascias on house and garage. Wash bargeboards. Wash all windows and frames. Wash 2 dormer windows.
 
Cost: £410

"Very satisfied
Very happy. "
 
 
 
 
Team:
Leigh
 
 
 

Review 2 Sep 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, fascias and downpipes. Wash conservatory. Wash conservatory. Wash carport. Wash all windows and frames.
 
Cost: £384
 
 
Team:
Leigh
 
 
 

Review 27 Aug 2019
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash to all house gutters. Downpipes and fascias. Wash barge boards. Wash windows and frames.
 
Cost: £252

"A very pleasant young man and carried out his work efficiently. "
 
 
 
 
Team:
Michael
 
 
 

Review 22 Aug 2019
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Male 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean box gutter. Reseal unit with polymer resin.
 
Cost: £84

"Good job - well done
Full marks many thanks. "
 
 
 
 
Team:
Michael
 
 
 

Review 21 Aug 2019
Recommended by customer in NR15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters. Replace end stop. Install hopper. Install cast effect downpipe.
 
Cost: £283
 
 
Team:
Leigh
 
 
 

Review 21 Aug 2019
Recommended by customer in NR15
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, downpipes and fascias. Wash bargeboards. Wash windows and frames.
 
Cost: £252

"Very happy brilliant and nice and kind service, lovely to see nice and clean.
Thank you so much. "
 
 
 
 
Team:
Michael
 
 
 

Review 21 Aug 2019
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters including garage.
 
Cost: £60

"Efficient, kept to time.
They show you "before and after" the cleaning so you can see what they have done.
Very reasonable price
No more gutters over flowing!
Staff were pleasant and polite. Good job.
Thank you.
"
 
 
 
 
Team:
Michael
 
 
 

Review 21 Aug 2019
Recommended by customer in NR5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, downpipes, fascias and soffits. Wash bargeboards.
Wash window and frames.
 
Cost: £151
 
 
Team:
Michael
 
 
 

Review 20 Aug 2019
Recommended by customer in NR35
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean high gutters.
 
Cost: £108
 
 
Team:
Leigh
 
 
 

Review 19 Aug 2019
Recommended by customer in NR1
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters and down pipes.
 
Cost: £60

"Exceptionally effecient job and all my gutters are now clear. Will definitely use Gutter force again for price and quality, they are unbeatable. "
 
 
 
 
Team:
Leigh
 
 
 
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