Gutter Force Ltd

Unit 14 Brook Industrial Park, Norwich Road
Norwich
Norfolk
NR15 1HJ
52.5549, 1.3646

Gutter Cleaning

Listed under:  Conservatory Cleaning, Gutter Cleaners / Gutter Cleaning, Gutter repairs, Gutter replacement, Gutters / Guttering
99% recommended   Rating 9.7/10
488 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 488 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Prompt responses, did what they said when they said they would do it. Very professional, would recommend and use again. Thank you Gutterforce!"   more
 
" Very satisfied with work Arrived on time, site left tidy Explained work carried out Would recommend to others."   more
 
" Jason explained what needed doing when giving me the quote and showed me how clogged up my gutters using his phone camera. He did a very professional job and was very pleasant"   more
 
" We were very pleased with the work carried out as quoted and the suggestions as inspection. Very polite and helpful workmen and office staff."   more
 
About Us

RESIDENTIAL GUTTER CLEANING IN NORWICH, NORFOLK AND SUFFOLK

VACUUM GUTTER CLEANING

CONSERVERATORY CLEANING AND FASCIA WASHING

FULL GUTTER REPAIR AND MAINTENANCE SERVICE

We clean from the ground using powerful vacuum units and lightweight carbon fibre poles. We can work up to a height of 15m and can safely clean over conservatories
and fragile roofs.

We offer a free, no obligation quote service with a camera survey as standard.

ACCREDITATIONS & TRAINING: Safe Contractor, IOSH Working Safely, IPAF, DBS Checked, Police Vetted, Emergency First Aid, Risk Assessment and Method Statement, Safe Use and Recorded Inspection of Harnesses including Latchway Systems, BNI Kett, Norfolk Construction Training Group, Norfolk Trusted Trader
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 91%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 82%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

access 5
agreed 8
appointment 5
Arrived 20
Ben 5
better 5
Brilliant 6
clean 22
cleaned 11
conservatory 18
courteous 12
definitely 16
efficient 46
efficiently 18
Excellent 87
Explained 11
Force 34
friendly 58
Good 85
great 23
gutter 45
gutters 14
happy 20
hard 15
Hein 15
helpful 23
highly 10
impressed 10
Joe 21
man 15
manner 10
Michael 17
phone 10
pleasant 23
pleased 48
polite 43
problem 10
professional 49
quickly 14
quote 13
Really 17
recommend 44
recommended 10
satisfied 24
service 96
standard 14
Thank 29
thorough 11
tidy 21
young 12
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 18 Mar 2019
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  52.7074, 0.9815 		 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Clean gutters
Re-affix fascia board
install hopper
 
Cost: £174
 
 
Team:
Hein
 
 
 

Review 18 Mar 2019
Recommended by customer in NR9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  52.6513, 1.1604 		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter Vacuum and fit guards.
 
Cost: £111

"Prompt responses, did what they said when they said they would do it. Very professional, would recommend and use again.
Thank you Gutterforce!"
 
 
 
 
Team:
Michael
 
 
 

Review 15 Mar 2019
Recommended by customer in NR8
52.6706, 1.2432 		 
 
Satisfaction Ratings
 
Quality 5/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter clean
 
Cost: £144
 
 
Team:
Michael
 
 
 

Review 12 Mar 2019
Recommended by customer in NR14
52.5739, 1.3522 		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Hein
 
 
 

Review 11 Mar 2019
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  52.7691, 1.1601 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters Vacuum cleaned
Rise and fall brackets fitted
Soil pipe fitted
Downpipe checked and cleared.
 
Cost: £240

"Very satisfied with work
Arrived on time, site left tidy
Explained work carried out
Would recommend to others."
 
 
 
 
Team:
Hein
 
 
 

Review 11 Mar 2019
Recommended by customer in NR15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  52.5450, 1.3776 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
 
 
Team:
Michaei
 
 
 

Review 7 Mar 2019
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  52.6246, 1.4323 		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vac. all gutters, wash all gutters, facials, soffits, downpipes, windows and doors. Repair to waterbutt connections we had changed the planning for rerouting the water to a waterbutt but there was no extra charge.
 
Cost: £266

"We were very pleased with the work carried out as quoted and the suggestions as inspection. Very polite and helpful workmen and office staff."
 
 
 
 
Team:
Jason
 
 
 

Review 7 Mar 2019
Recommended by customer in NR4
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  52.6129, 1.2497 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £552

"Jason explained what needed doing when giving me the quote and showed me how clogged up my gutters using his phone camera.
He did a very professional job and was very pleasant"
 
 
 
 
Team:
Jason
 
 
 

Review 5 Mar 2019
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  52.7039, 0.9886 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter cleaning.
 

"Professional and friendly service. "
 
 
 
 
Team:
Hein
 
 
 

Review 4 Mar 2019
Recommended by customer in NR15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  52.5437, 1.3784 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean gutters, check down pipes and clear as necessary. Fit 2 hoppers.
 
Cost: £411
 
 
Team:
Hein
 
 
 

Review 26 Feb 2019
Recommended by customer in NR9
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  52.6009, 1.1719 		 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing gutters and downpipes.
 
Cost: £132
 
 
Team:
Michael
 
 
 

Review 26 Feb 2019
Recommended by customer in IP19
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  52.3815, 1.5359 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters and conservatory - clean
Downpipe repair and replace.
 
Cost: £408

"You run a fantastic company. Hein was so thorough and professional. A great pleasure to welcome someone so highly - skilled and friendly.
Thank you very much!"
 
 
 
 
Team:
Hein
 
 
 

Review 25 Feb 2019
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  52.5985, 1.1795 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All gutters cleaned and conservatory roof.
A new screw in a piece of guttering
 
Cost: £274

"Excellent service, price given up front, tidy work would recommend.
Many thanks"
 
 
 
 
Team:
Darrel
 
 
 

Review 25 Feb 2019
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  52.6050, 1.2927 		 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £60

"The company were very polite, straight forward and honest about their call out charge for work and gutter clearance. They were on time/ earlier than expected and cleared our guttering at be back and front of the house. No hidden charges!"
 
 
 
 
Team:
Michael
 
 
 

Review 22 Feb 2019
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  52.4499, 1.5923 		 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum a wash launders and barge boards
 
Cost: £321

"All done to our satisfaction. Thank you. "
 
 
 
 
Team:
Michael
 
 
 

Review 22 Feb 2019
Recommended by customer in NR15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
52.5295, 1.3713 		 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleared all high level gutters and checked downpipes.
 
Cost: £180
 
 
Team:
Michael
 
 
 

Review 22 Feb 2019
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  52.5580, 1.2388 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £240

"Darrel did an excellent job. Very professional. clean and tidy finish. Very pleasant and helpful. Would definitely recommend. "
 
 
 
 
Team:
Darrel
 
 
 

Review 17 Feb 2019
Recommended by customer in NR9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  52.5992, 1.1821 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash guttering, down pipes, fascias and windows.
 
Cost: £295

"Excellent service, highly competent, professional courteous and tidy working practices. Truly outstanding. Delighted with work and service. We first used gutter force last year (2018), but plan to now use each year. "
 
 
 
 
Team:
Jason
 
 
 

Review 15 Feb 2019
Recommended by customer in NR25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  52.9025, 1.0916 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £312

"Michael was efficient, unobtrusive and profession. "
 
 
 
 
Team:
Michael
 
 
 

Review 8 Feb 2019
Recommended by customer in NR5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  52.6524, 1.2071 		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We have had 2 visits in the last few months for different jobs. We've now had the whole of our house gutters cleaned and a gutter/ down pipe repair as well.
 
Cost: £180

"Excellent company, transparent pricing / quotation, carried out all work on time and always helpful on the phone. Price very reasonable as well. We would definitely recommend, and use again."
 
 
 
 
 
 
Back to top

» 10 9 8 7 6 5 4 3 2 1