Gutter Force Ltd

Unit 14 Brooke Industrial Park, Norwich Road
Norwich
Norfolk
NR15 1HJ

Gutter Cleaning

Listed under:  Conservatory Cleaning, Gutter Cleaners / Gutter Cleaning, Gutter repairs, Gutter replacement, Gutters / Guttering
99% recommended   Rating 9.7/10
661 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 661 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Very happy with the service given. Highly recommend to anyone. "   more
 
" Leigh was very polite, helpful and knowledgeable. Completed the job quickly and kept us updated on what he was doing. Gutters cleared, split downpipe replaced and a couple of unions replaced too!"   more
 
" High standards of extremely pleasant to deal with - Which is why we always use this firm. "   more
 
" Prompt, professional and polite. A thoroughly good job from trustworthy contractors. "   more
 
About Us

RESIDENTIAL GUTTER CLEANING IN NORWICH, NORFOLK AND SUFFOLK

VACUUM GUTTER CLEANING

CONSERVERATORY CLEANING AND FASCIA WASHING

FULL GUTTER REPAIR AND MAINTENANCE SERVICE

We clean from the ground using powerful vacuum units and lightweight carbon fibre poles. We can work up to a height of 15m and can safely clean over conservatories
and fragile roofs.

We offer a free, no obligation quote service with a camera survey as standard.

ACCREDITATIONS & TRAINING: Safe Contractor, IOSH Working Safely, IPAF, DBS Checked, Police Vetted, Emergency First Aid, Risk Assessment and Method Statement, Safe Use and Recorded Inspection of Harnesses including Latchway Systems, BNI Kett, Norfolk Construction Training Group, Norfolk Trusted Trader
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 91%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 13
Arrived 30
Brilliant 9
care 8
certainly 7
class 10
clean 33
cleaned 14
cleaning 11
conservatory 21
Contact 9
courteous 15
customer 11
definitely 20
delighted 9
difficult 7
efficient 57
efficiently 27
Excellent 107
expected 7
Explained 13
fantastic 8
force 38
friendly 70
good 107
Great 30
Gutter 53
Gutters 23
happy 26
hard 17
Hein 16
helpful 34
Highly 18
Joe 21
man 20
Michael 30
pleasant 33
pleased 67
polite 56
professional 59
quickly 18
really 21
recommend 56
satisfied 30
service 115
standard 17
Thank 43
thorough 15
Tidy 26
young 16
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Nov 2019
Recommended by customer in NR20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £168
 
 
Team:
Sam
 
 
 

Review 18 Nov 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, fascias, soffits, downpipes etc. Wash bargeboards. Wash garage barge boards, install downpipe guards.
 
Cost: £338

"Very happy with the service given. Highly recommend to anyone. "
 
 
 
 
Team:
Michael
 
 
 

Review 13 Nov 2019
Recommended by customer in NR35
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean gutters. Repair front downpipe. Reseal leaking unions.
 

"Leigh was very polite, helpful and knowledgeable. Completed the job quickly and kept us updated on what he was doing. Gutters cleared, split downpipe replaced and a couple of unions replaced too!"
 
 
 
 
Team:
Leigh
 
 
 

Review 13 Nov 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vac to high gutters only and downpipes.
 
Cost: £84

"High standards of extremely pleasant to deal with - Which is why we always use this firm. "
 
 
 
 
Team:
Sam
 
 
 

Review 13 Nov 2019
Recommended by customer in NR21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove gutter brushes, vacuum clean gutters and replace gutter brushes.
 
Cost: £360

"Prompt, professional and polite. A thoroughly good job from trustworthy contractors. "
 
 
 
 
Team:
Sam
 
 
 

Review 13 Nov 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter vacum
 
 
 
Team:
Sam
 
 
 

Review 13 Nov 2019
Recommended by customer in NR5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters.
 
Cost: £108
 
 
Team:
Sam
 
 
 

Review 12 Nov 2019
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean gutters front and back.
 
Cost: £64
 
 
Team:
Leigh
 
 
 

Review 11 Nov 2019
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, fascias, downpipes etc. Wash windows and frame, wash conservatory.
 
Cost: £168

"Arrived at time requested. Very professional service. Would use again. "
 
 
 
 
Team:
Sam Annie
 
 
 

Review 8 Nov 2019
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash gutters, fascias, downpipes, soffits etc. Wash barge boards and cladding to dormers. Wash windows and frames wash front door.
 
Cost: £264

"Very pleased with everything. Thank you. Will recommend and also use your company again. "
 
 
 
 
Team:
Michael
 
 
 

Review 8 Nov 2019
Recommended by customer in NR10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Hein
 
 
 

Review 8 Nov 2019
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean house gutters.
 
Cost: £90
 
 
Team:
Leigh
 
 
 

Review 8 Nov 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean to gutters.
 
 
 
Team:
Sam Charlotte
 
 
 

Review 7 Nov 2019
Recommended by customer in NR4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters and downpipes.
 
Cost: £122
 
 
Team:
Sam
 
 
 

Review 5 Nov 2019
Recommended by customer in NR34
 My Age: 70 + 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, fascias, soffits and downpipe, wash windows and frames.
 
Cost: £90

"Work done is fantastic. Thank you. "
 
 
 
 
Team:
Leigh
 
 
 

Review 5 Nov 2019
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vac and Wash to all gutters including garage.
Wash to cladding at front.
Wash to barge boards
Wash to windows.
 
Cost: £326

"Michael arrived punctually was polite, considerate and helpful.
He worked quietly, efficiently, and seemed very focused.
He is one of the best workmen of his age that we have encountered.
We are delighted with the results of the work. "
 
 
 
 
Team:
Michael
 
 
 

Review 4 Nov 2019
Recommended by customer in IP20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, fascias, soffits, downpipes etc. Vacuum and wash conservatory. Wash all windows and frames.
 
Cost: £300
 
 
Team:
Leigh
 
 
 

Review 1 Nov 2019
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean conservatory gutters and box gutter.
 
Cost: £72
 
 
Team:
Sam
 
 
 

Review 31 Oct 2019
Recommended by customer in NR12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean gutters.
 
Cost: £100
 
 
Team:
Sam
 
 
 

Review 31 Oct 2019
Recommended by customer in NR34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean and wash all gutters, fascias, downpipes etc wash conservatory, seal units. fit hopper. Vac box gutters. Wash cladding.
 
Cost: £396
 
 
Team:
Michael
 
 
 
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