Gutter Force Ltd

Unit 14 Brooke Industrial Park, Norwich Road
Norwich
Norfolk
NR15 1HJ

Gutter Cleaning

Listed under:  Conservatory Cleaning, Gutter Cleaners / Gutter Cleaning, Gutter repairs, Gutter replacement, Gutters / Guttering
99% recommended   Rating 9.7/10
559 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 559 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Really helpful man looking at ways to clean awkwardly place gutter. "   more
 
" I have to assume it is as I cannot look into the gutter. "   more
 
" Very good professional service. Would certainly recommend. Very good customer service, reception staff on telephone. Rare now a days!! Hype the company does well. "   more
 
" A very good service will use again and recommend. "   more
 
About Us

RESIDENTIAL GUTTER CLEANING IN NORWICH, NORFOLK AND SUFFOLK

VACUUM GUTTER CLEANING

CONSERVERATORY CLEANING AND FASCIA WASHING

FULL GUTTER REPAIR AND MAINTENANCE SERVICE

We clean from the ground using powerful vacuum units and lightweight carbon fibre poles. We can work up to a height of 15m and can safely clean over conservatories
and fragile roofs.

We offer a free, no obligation quote service with a camera survey as standard.

ACCREDITATIONS & TRAINING: Safe Contractor, IOSH Working Safely, IPAF, DBS Checked, Police Vetted, Emergency First Aid, Risk Assessment and Method Statement, Safe Use and Recorded Inspection of Harnesses including Latchway Systems, BNI Kett, Norfolk Construction Training Group, Norfolk Trusted Trader
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 91%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 83%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 11
Arrived 25
Brilliant 6
certainly 7
Charlie 6
class 8
clean 25
cleaned 13
cleaning 9
conservatory 21
contact 7
courteous 14
customer 9
definitely 16
delighted 8
efficient 51
efficiently 21
excellent 92
expected 6
Explained 13
Fantastic 7
finish 9
Force 35
Friendly 63
good 95
Great 26
gutter 49
gutters 15
happy 21
hard 17
Hein 16
helpful 26
Joe 21
man 18
Michael 23
pleasant 29
pleased 57
polite 46
professional 55
quickly 15
quote 13
Really 20
recommend 49
satisfied 27
service 103
standard 15
Thank 34
thorough 12
tidy 23
young 14
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 17 Jul 2019
Recommended by customer in NR9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £276
 
 
Team:
Michael Leigh
 
 
 

Review 16 Jul 2019
Recommended by customer in NR6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all house gutters.
 
Cost: £60

"Really helpful man looking at ways to clean awkwardly place gutter. "
 
 
 
 
Team:
Michael
 
 
 

Review 11 Jul 2019
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash to all gutters, fascios and downpipes. Wash windows and frames. Clean conservatory.
 
Cost: £168
 
 
Team:
Leigh
 
 
 

Review 11 Jul 2019
Recommended by customer in NR16
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter vacuum cleaning to all gutters and downpipe.
 
Cost: £144

"I have to assume it is as I cannot look into the gutter. "
 
 
 
 
Team:
Leigh
 
 
 

Review 8 Jul 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash gutters, downpipes and facias, wash conservatory.
 
Cost: £192

"Very good professional service. Would certainly recommend. Very good customer service, reception staff on telephone. Rare now a days!!
Hype the company does well. "
 
 
 
 
Team:
Michael
 
 
 

Review 8 Jul 2019
Recommended by customer in NR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and replace gutter brush
Vacuum clean to all gutters.
 
Cost: £72

"A very good service will use again and recommend. "
 
 
 
 
Team:
Leigh Charlotte
 
 
 

Review 4 Jul 2019
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Reseal two leaking joints.
 
Cost: £60

"Explained one joint broken. Which was replaced. Both joints then resealed. Arrived on time as expected. Charges were very reasonable. Good job done! Would use this company again and recommend. "
 
 
 
 
Team:
Hein
 
 
 

Review 1 Jul 2019
Recommended by customer in NR19
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hoover all gutters wash soffits and bargeboards. Thoroughly clean outside of conservatory.
 
Cost: £386

"Super guy Michael (dont know last name!). He was professional and courteous and polite. "
 
 
 
 
Team:
Michael
 
 
 

Review 1 Jul 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash to all gutters, fascias, downpipes wash conservatory wash window.
 
Cost: £420

"Very pleased with the work done
A very nice job. "
 
 
 
 
Team:
Michael
 
 
 

Review 26 Jun 2019
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning and washing gutters on bungalow.
 
Cost: £150

"Communication with office staff on job, costs, ___ scale etc were excellent.
Job carried out to my total satisfaction. Services was efficient and thorough staff worked hard, courteous and professional. "
 
 
 
 
Team:
Leigh
 
 
 

Review 24 Jun 2019
Recommended by customer in NR14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum cleaning to all gutters and downpipes.
 
Cost: £60

"Great service. Thanks. "
 
 
 
 
Team:
Michael
 
 
 

Review 24 Jun 2019
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, downpipes and fascias. Wash windows and frames.
 
Cost: £90

"Gutters look great! No mess, will use again. "
 
 
 
 
Team:
Michael
 
 
 

Review 20 Jun 2019
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean to gutters and check downpipes.
 
Cost: £108
 
 
Team:
Leigh Annie
 
 
 

Review 20 Jun 2019
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vaccum clean all gutters and downpipes.
 
Cost: £60

"Prompt and reliable. Arrived as promised with Pre-arrival phone call. "
 
 
 
 
Team:
Michael Leigh
 
 
 

Review 19 Jun 2019
Recommended by customer in NR8
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash all gutters, facia's downpipes and soffits. Wash all window and frames. Wash bargeboards.
 
Cost: £237

"All done as requested. Good job, very pleased. "
 
 
 
 
Team:
Michael
 
 
 

Review 18 Jun 2019
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters and downpipes. Remove debris from roof. Wash all fascias and windows. Repair to downpipe.
 
Cost: £355

"Really pleased. Friendly man
Thank you.
"
 
 
 
 
Team:
Hein
 
 
 

Review 18 Jun 2019
Recommended by customer in NR35
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean to gutters. Replace section of gutter.
 
Cost: £164

"Hein was really polite and on time. Completed all work as requested and also provided further quotes for future reference. "
 
 
 
 
Team:
Hein
 
 
 

Review 18 Jun 2019
Recommended by customer in NR34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum and wash to all gutters, facias and downpipes. Wash conservatory.
Wash windows and frames.
 
Cost: £312

"Excellent workers and a lovely finish to our bungalow and conservatory."
 
 
 
 
Team:
Michael Leigh
 
 
 

Review 17 Jun 2019
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter vacuum and wash. Incl barge boards and windows. Repair to water butt incl. Fitting of new downpipe and diverten.
 
Cost: £372
 
 
Team:
Jason Leigh
 
 
 

Review 10 Jun 2019
Recommended by customer in NR1
 My Age: 50 - 59 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacuum clean all gutters and downpipes.
 
Cost: £60

"Thank you! great as always "
 
 
 
 
Team:
Hein
 
 
 
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