Acatch

48 Fort Street
Ayr
South Ayrshire
KA7 1DE

Builder

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Care and repair/Home improvements, Carpenters & Joiners / Carpentry & Joinery, Disability Adaptations, Electricians, Handyman / Handyperson, Pest Control, Plumbers / Plumbing, Small Repairs, Wetrooms / Wetroom Installation, Woodworm Treatment
96% recommended   Rating Acatch 9.9/100
68 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 68 reviews since 2016
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" Boys did a great job went above and beyond for me. "   more
 
" Good work. "   more
 
" Excellent joiners very polite and extremely tidy would recommend to anyone. "   more
 
" Really pleased with how quickly the work was done. Very friendly and kept the place clean."   more
 
About Us


Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 94%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

attention 2
Boys 3
class 2
clean 6
Cleaned 4
efficient 3
efficiently 2
Excellent 11
extremely 4
friendly 5
Good 8
great 8
happy 5
helpful 2
Highly 3
J 3
joiner 3
joiners 2
mess 6
nice 3
pleased 3
polite 3
professional 10
quickly 3
recommend 7
satisfied 4
service 4
Team 2
thanks 2
tided 2
tidy 8
worker 2
workers 3
workmen 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 4 3 2 1

Budget:  


Review 5 Apr 2024
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitted new window Sill's and sealed up Gap's
 

"Boys did a great job went above and beyond for me. "
 
 
 
 
Team:
Jonathan Mikey
 
 
 

Review 5 Apr 2024
Recommended by customer in KA8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Resecure banister.
 

"Good work. "
 
 
 
 
Team:
Jonathan
 
 
 

Review 3 Apr 2024
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Setting up Oak heavy wardrope
 

"Excellent joiners very polite and extremely tidy would recommend to anyone. "
 
 
 
 
Team:
Johnathan Mikey
 
 
 

Review 2 Apr 2024
Recommended by customer in KA2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Really pleased with how quickly the work was done. Very friendly and kept the place clean."
 
 
 
 
Team:
John R
 
 
 

Review 25 Mar 2024
Recommended by customer in KA6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
 
 
Team:
Ian Mikey
 
 
 

Review 25 Mar 2024
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 

"Very happy wth banister and tidy work. "
 
 
 
 
Team:
Ian
 
 
 

Review 24 Mar 2024
Recommended by customer in KA19
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Banister
 

"Good job
Very tidy"
 
 
 
 
Team:
Ian Mikey
 
 
 

Review 22 Mar 2024
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Great
"
 
 
 
 
Team:
Ian
 
 
 

Review 22 Mar 2024
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 

"Very professional job.
No disruption for a clean job. "
 
 
 
 
Team:
Ian Mikey
 
 
 

Review 22 Mar 2024
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Stair Rail installed.
 

"Fast efficient service by two very nice joiners. Their work was exemplary. Cleaned up after and very professional.
Many thanks.
"
 
 
 
 
Team:
Ian
 
 
 

Review 22 Mar 2024
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Banisters
 

"Excellent work. "
 
 
 
 
Team:
I 1
 
 
 

Review 22 Mar 2024
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Paint ceiling in living room.
 

"Done a great job, clean and tidy.
Highly recommend. "
 
 
 
 
Team:
Jordan G
 
 
 

Review 21 Mar 2024
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Work carried out efficiently and effectively. Workers friendly and explained what they were doing."
 
 
 
 
Team:
Ian Mikey
 
 
 

Review 16 Mar 2024
Recommended by customer in KA19
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Fantastic work. "
 
 
 
 
Team:
Elliot
 
 
 

Review 16 Mar 2024
Recommended by customer in KA8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent job done. "
 
 
 
 
Team:
Jonathan Mikey
 
 
 

Review 16 Mar 2024
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Satisfied. "
 
 
 
 
Team:
Elliot
 
 
 

Review 16 Mar 2024
No Recommendation by customer in KA9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
N.A
 

"Efficient!"
 
 
 
 
Team:
Jonathan Mikey
 
 
 

Review 13 Mar 2024
Recommended by customer in KA8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Relieved to be able to use my kitchen again great job thankyou. "
 
 
 
 
Team:
John Ian Robert Jonathan
 
 
 

Review 11 Mar 2024
Recommended by customer in KA5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Fit banister.
 

"Boys done a good job and cleaned up after the job was done. "
 
 
 
 
 
 

Review 11 Mar 2024
Recommended by customer in KA5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Repair to bath replace window seal.
 

"Good job arrived when they said they would. Cleaned up after the job. "
 
 
 
 
 
 
Back to top

» 4 3 2 1