Acatch

40 Drumellan Road, Alloway
Ayr
South Ayrshire
KA7 4XA

Builder

Listed under:  Builders, Handyman / Handyperson, Pest Control, Small Repairs, Woodworm Treatment
97% recommended   Rating 9.9/10
32 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 32 reviews since 2016
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Over the moon very clean and tidy worker over all very happy. "   more
 
" TO whom it concerns, I couldn't be happier with the work carried out and the firm who truly emulate and live up the senitent - 'Trust a Trader' everything and more professional, matriculate, attenti...."   more
 
" Excellent job, would use the joiner again. Would recommend. Chriatine Reddicks"   more
 
" Job well done. Nice man, very professional. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 95%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Excellent 6
extremely 3
friendly 2
good 3
happy 3
helpful 2
J 3
joiner 3
mess 4
Nice 2
professional 6
quickly 2
recommend 3
satisfied 2
service 3
team 2
tidy 2
Workmen 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 4 Nov 2019
Recommended by customer in KA11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Called out to eradicate trip nazard re beded slabs at front of shop.
 

"Over the moon very clean and tidy worker over all very happy. "
 
 
 
 
Team:
Ziggy Murooch
 
 
 


Review 1 Nov 2019
Recommended by customer in KA6
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint bathroom wall and plaster any underlying problem.
 

"TO whom it concerns,
I couldn't be happier with the work carried out and the firm who truly emulate and live up the senitent - 'Trust a Trader' everything and more professional, matriculate, attention to detail more than surpassed expectation. House is now a home at last a thousand thanks. "
 
 
 
 
Team:
Andrew
 
 
 


Review 25 Oct 2019
Recommended by customer
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed 9mm plywood Ineo's and facimes around velux window. Cut and fitted 12mm m.d.f Ineo's and 4 inch m.d.f plates.
 

"Excellent job, would use the joiner again. Would recommend.
Chriatine Reddicks"
 
 
 
 
Team:
Ian Galloway
 
 
 


Review 25 Oct 2019
Recommended by customer in KA8
 My Age: 40 - 49 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed old gate.
Fitted new gate using same brackets, fixed new lock and slip bolts.
 

"Job well done. Nice man, very professional. "
 
 
 
 
Team:
Ian Galloway
 
 
 


Review 25 Oct 2019
Recommended by customer in KA10
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed back plate, handrail to R/H side of stairs.
 

"Job very professional completed by kind knowlegded joiner. Job well done thank. "
 
 
 
 
Team:
Ian
 
 
 


Review 26 Apr 2017
Recommended by customer in KA11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Hand rails front and back doors.
 

"Both persons installing hand rails were efficient and mindful of tiding up after them."
 
 
 
 
Team:
J Gardiner
 
 
 


Review 3 Apr 2017
Recommended by customer in KA30
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hand rail.
 

"Very good."
 
 
 
 
 
 


Review 3 Apr 2017
Recommended by customer in KA6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 

"Work well done.
Nice workmen."
 
 
 
 
 
 


Review 23 Jan 2017
Recommended by customer in KA8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Erecting a disabled
Parking sign.
 

"This workman who completed this work was very polite and professional."
 
 
 
 
Team:
E Kennedy
 
 
 


Review 20 Jan 2017
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To rid the premises of some rats.
 
Cost: £78

"The whole process took about twelve days till. There were no sounds of rats, which had been waking me during the night - a great relief!!"
 
 
 
 
 
 


Review 3 Jan 2017
Recommended by customer in KA1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Infill of stair well. Plastered to fix handrail.
 

"Staff and tradesmen were very helpfull and worked hard making sure I was happy with the job as it was progressing, and finished."
 
 
 
 
Team:
I Gicchrist
 
 
 


Review 21 Dec 2016
Recommended by customer in KA8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ongoing service is part of a framework agreement.
 
Cost: £4000

"Professional, helpful and friendly."
 
 
 
 
 
 


Review 19 Dec 2016
Recommended by customer
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Great work.
 

"Team was super."
 
 
 
 
Team:
James Nisbet
 
 
 


Review 15 Dec 2016
Recommended by customer in KA7
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New Bannister and additional work to fit such.
 

"The joiner was excellent and was so tidy and left no mess, we would highly recommend him first class.

J Morrison."
 
 
 
 
Team:
Gicchrist
 
 
 


Review 24 Nov 2016
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Fitting and plastering board on outside wall. Reviewing and fixing window sill and frame.
 

"Work was done to a high standard and even cleaned up mess very well. I was extremely satisfied with the result and would not hesitate to recommend firm to anyone."
 
 
 
 
 
 


Review 24 Nov 2016
Recommended by customer in KA19
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Stain blocking and sealing bathroom ceiling.
 

"Ayrshire housing repair, so no cost involved. Amazing service, very professional and friendly. Went above and beyond expectations."
 
 
 
 
 
 


Review 23 Oct 2016
Recommended by customer in KA16
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent service. Will use again if the need arises."
 
 
 
 
Team:
Jordan Shaun
 
 
 


Review 14 Oct 2016
Recommended by customer in KA2
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Very pleased clean and tidy.
 
 
 
Team:
Jordan Shaun
 
 
 


Review 14 Oct 2016
Recommended by customer in KA7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal wallpaper and old plaster from ceiling. Then replastered ceiling.
 

"Workers turned up this morning on time. I am very happy with the work carried out. Fab job!!
"
 
 
 
 
Team:
Tony
 
 
 


Review 28 Sep 2016
Recommended by customer in KA7
 My Age: 40 - 49 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gates/fences fixed rebuilt painting and papering.
 

"John and all his team have always been extremely accommodating, especially when the fence blew down and we needed it replaced quickly due to our rabbits - who run free in the garden.
John has even come out at new year when all his guys have been off for the holidays to temporarily fix until someone could mend it permanently."
 
 
 
 
Team:
Jordan John Jim Ian
 
 
 

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