Totally Flawless

4 Dunbae Rd
Stranraer

DG9 7QQ

Balloon displays

Listed under:  Balloon Decoration, Balloon displays Balloon displays, Wedding and event dressing
100% recommended   Rating Totally Flawless 10/100
5 reviews since 2023
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 5 reviews since 2023
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 10/10 Value Rating 10.0
The price represents value for money
 
 
 
Recent Reviews 
 
" From start to finish there has never been a problem and we have bought lots of balloon displays! Dana always has great ideas and nothing is a problem ! Also very quick reply to any questions a have wo...."   more
 
" Every year I order my sons birthday balloons from totally flawless and Dana always makes an amazing job. She always delivers exactly how I imagine them and nothing is ever a hassle. I have used her fo...."   more
 
" Dana is always so helpful when I have approached her for balloons, she always manages to get it perfect every time even with very little information and guidance. Dana has often been there to make me ...."   more
 
" Both girls did a fantastic job. Balloon displays on the tables were lovely and inventive. They had personalised posters and bunting with my name and birthday. The balloon circle was beautiful, I only ...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

balloon 3
balloons 2
beautiful 2
birthday 2
Dana 4
displays 2
easy 3
great 2
highly 2
ideas 2
imagine 2
like 2
look 2
lovely 2
need 2
problem 3
recommend 2
wanted 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Sep 2023
Recommended by customer in DG80
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Ballon’s for birthday and Christmas also Father’s Day Mother’s Day

"From start to finish there has never been a problem and we have bought lots of balloon displays! Dana always has great ideas and nothing is a problem ! Also very quick reply to any questions a have would highly recommend and will definitely be using again"
 
 
Team:
Dana
 
 
 

Review 29 Aug 2023
Recommended by customer in DG9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Birthday Balloons, Hen Doo Decor, Baby Shower Decor etc

"Every year I order my sons birthday balloons from totally flawless and Dana always makes an amazing job. She always delivers exactly how I imagine them and nothing is ever a hassle. I have used her for every other events I have like my sister in law and friends hen doo, baby showers for my sister and sister in law, decor for my partners 30th and I would never use anyone else. I can even be last minute with orders and she always goes all out to make sure she can do something. Her work is 11/10 always, the balloons and decor are always so beautiful and look better than I ever imagine. She always puts her wee touch on to it which just shows you how much work she puts in to her work. Such a kind and lovely lady who is so so nice and easy to work with."
 
 
Team:
Dana Simpson
 
 
 

Review 28 Aug 2023
Recommended by customer in DG97
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Various balloons, displays and event decorations

"Dana is always so helpful when I have approached her for balloons, she always manages to get it perfect every time even with very little information and guidance. Dana has often been there to make me last minute orders and any changes that need to be made. The displays/balloons always lasts days, sometimes even weeks. The price is always brilliant price for money and I have ordered time and time again. Would 100% recommend to anyone."
 
 
Team:
Dana
 
 
 

Review 28 Aug 2023
Recommended by customer in Dg98
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
50th birthday balloons which included seat covers with sash. Table cloths, balloons on each table and circular balloon hoop.

"Both girls did a fantastic job. Balloon displays on the tables were lovely and inventive. They had personalised posters and bunting with my name and birthday. The balloon circle was beautiful, I only gave them a photo of a style I wanted and the made it happen and they thoughtfully situated it so we could get photos at it. Easy to organise everything and nothing was a problem. Highly recommended."
 
 
Team:
Dana Simpson and Noreen Stuart
 
 
 

Review 28 Aug 2023
Recommended by customer in DG97
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Beautifully decorated a wedding venue for me. Provided chair covers, balloon easel board with table plans, arranged name cards, favours and wedding gifts, flowers and decoration for tables, secure post box for wedding cards and generally made the place look out of this world! More than I ever imagined.

"When planning what I wanted with this company, I hadn’t considered half the things that I would need. Dana was great with coming up with ideas and things that I hadn’t thought about. Dana was always so professional and warming through the whole planning and doing. Nothing was ever a bother or a problem to her. She made working with a ‘oh I haven’t a clue’ bride to be, look like an absolute dream! I could never imagine all the fine details she added to our day and how it all worked out so beautifully! Paying Dana wasn’t a problem and the process was made very easy. I would have paid triple for the extent she went with all the detail to our day! A great pleasure to work with!"
 
 
Team:
Dana Simpson
 
 
 
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