M & M Bathrooms & Kitchens

Where reputations count.

152 Arbroath Road
Dundee

DD4 7PY

Bathrooms

www.mmplumb.co.uk

Email This Business

Tel 01382 455 168
Mobile 07826 547954

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers

99% recommended Rating 9.7/100
283 reviews since 2011

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 283 reviews since 2011

Quality	9.8/10
The quality of the work was as expected and agreed

Tidy	9.6/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.5/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" Very happy with the work carried out. Guys were tidy and everyone we dealt with was very helpful, polite and accommodating. We would recommend and use again. Had to change our wet wall choice last m...." more

" Excellent workmanship. Guys were a delight, professional and on time. Finished the job to a high standard and in alloted time." more

" Fantastic service friendly, no pressure responded to all our needs. Tim was fantastic doing the job-lots of experience, trustworthy. Excellent communication from all parties. Very happy with ...." more

" Excellent work tradesman extremely tidy and very high standard of work." more

About Us
Information provided by the business
Legal Name: M and M Plumbing and Heating Supplies Ltd. Limited Company.

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Review 14 Jan 2021 Recommended by customer in DD4 business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Bathroom refit,new suite, new wet walling, new flooring.

Cost: £4637

"Very happy with the work carried out. Guys were tidy and everyone we dealt with was very helpful, polite and accommodating.
We would recommend and use again.
Had to change our wet wall choice last minute due to unavailability but this was due to covid and supplier issues."

Team:
Greg

REPORT THIS REVIEW

Review 4 Jan 2021 Recommended by customer in DD4 My Age: 50 - 59 I'm: Male My level of experience of similar services: Above Average I have known this business: 5 - 10 years business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New kitchen

Cost: £10600

"Excellent workmanship.

Guys were a delight, professional and on time.

Finished the job to a high standard and in alloted time."

Team:
Mark Mcdonald

REPORT THIS REVIEW

Review 23 Nov 2020 Recommended by customer in PH10 My Age: 60 - 69 I'm: Female My level of experience of similar services: Above Average I have known this business: Under 1 year business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacing three bathrooms.

Cost: £18558

REPORT THIS REVIEW

Review 23 Nov 2020 Recommended by customer in DD4 My Age: 60 - 69 My level of experience of similar services: Beginner I haven't used this business before business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

REPORT THIS REVIEW

Review 23 Nov 2020 Recommended by customer in DD4 My Age: 40 - 49 I'm: Female My level of experience of similar services: Below Average I have known this business: 1 - 5 years business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full ensuite renovation and installation.

Cost: £5360

"Fantastic service friendly, no pressure responded to all our needs.

Tim was fantastic doing the job-lots of experience, trustworthy.

Excellent communication from all parties.

Very happy with the end result and would highly recommend."

Team:
Sean Tim

REPORT THIS REVIEW

Review 5 Nov 2020 Recommended by customer in DD6 My Age: 50 - 59 My level of experience of similar services: Above Average I haven't used this business before business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fitting new shower tray enclosure, wet wall and shower.

Cost: £1800

"Excellent work tradesman extremely tidy and very high standard of work."

REPORT THIS REVIEW

Review 5 Nov 2020 Recommended by customer in DD5 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fully fitted bathroom wetwall, shower, flooring, toilet, basin, furniture.

Cost: £6200

Team:
Peter Dave

REPORT THIS REVIEW

Review 21 Sep 2020 Recommended by customer in DD4 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full kitchen.

"Ripped out, removed all rubbish insulated walls and fitted full kitchen-all to a very high standard"

Team:
Mark

REPORT THIS REVIEW

Review 10 Sep 2020 Recommended by customer in DD5 My Age: 30 - 39 My level of experience of similar services: Average I have known this business: 1 - 5 years business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	7/10
The quality of the work was as expected and agreed

Tidy	7/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	7/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

2 x bathroom installations

Cost: £17000

"From design to composition couldn't fault M and M."

Team:
Gary Andrew

REPORT THIS REVIEW

Review 7 Sep 2020 Recommended by customer in DD5 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Shower room installation

Cost: £6500

"Friendly, efficient staff in showroom.

Installer Peter was excellent and his attention to detail amazing.

Highly recommend good value."

Team:
Melanie Peter

REPORT THIS REVIEW

Review 26 Aug 2020 Recommended by customer in DD6 My Age: 40 - 49 I'm: Male My level of experience of similar services: Above Average I have known this business: Under 1 year business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of an existing bathroom.

Cost: £5658

"Considerate of my needs and budget

Transport in design and cost discussions

Tradesmen on time, polite and helpful

Completed on time

Responsive to aftercare emails

Now in discussions for a kitchen replacement."

Team:
Melissa Moores

REPORT THIS REVIEW

Review 25 Aug 2020 Recommended by customer in DD5 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I haven't used this business before business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Remove and install new bathroom.

"The workmen were very friendly and kept us informed as to what they were doing.

They cleaned up at end of everyday"

Team:
Melissa

REPORT THIS REVIEW

Review 21 Aug 2020 Recommended by customer in DD4 My Age: up to 29 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full bathroom refurbishment

Cost: £6053

"Fantastic service from start to finish. Didn't feel the need to look anywhere else! Over the moon with he work 10/10"

Team:
Melissa

REPORT THIS REVIEW

Review 16 Aug 2020 Recommended by customer in KY16 My Age: 70 + I'm: Male My level of experience of similar services: Average I haven't used this business before business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Refurbishment of upstairs and shower room

Cost: £5000

"Work completed quickly and efficiently to a very high standard."

Team:
Gary Prendiville

REPORT THIS REVIEW

Review 11 Aug 2020 Recommended by customer in DD5 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I haven't used this business before business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Extremely professional and all works to a very high standard."

Team:
Rebecca Sean

REPORT THIS REVIEW

Review 29 Jul 2020 Recommended by customer in DD11 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Bathroom refurbishment

Cost: £9000

"Bathroom finished to a high standard. Nothing to much trouble a 1st class job."

Team:
Garry

REPORT THIS REVIEW

Review 20 Jul 2020 Recommended by customer in DD11 My Age: 70 + I'm: Male My level of experience of similar services: Above Average I have known this business: 1 - 5 years business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New shower, tray and hinged enclosure wet wall panel T and G klick flooring new heated t/rail and v/v sq

Cost: £2940

"Very good, outstanding job, by son and father workmanship grand no problems at all."

Team:
Kennth Bill

REPORT THIS REVIEW

Review 24 Mar 2020 Recommended by customer in DD7 My Age: 70 + My level of experience of similar services: Average I have known this business: 5 - 10 years business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Remove existing bath, fit new walk in shower and wet wall, fit new shower.

Cost: £2549

Team:
Rebecca

REPORT THIS REVIEW

Review 19 Mar 2020 Recommended by customer in DD6 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I haven't used this business before business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Total bathroom renewal

Cost: £5800

"Excellent job done!"

Team:
Rebecca Tim Andrew

REPORT THIS REVIEW

Review 21 Feb 2020 Recommended by customer in KY15 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I haven't used this business before business M & M Bathrooms & Kitchens https://www.referenceline.com/bathrooms-in-dundee-mmbathroomskitchens-36925

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

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Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To fit 2 shower rooms including ventilation and electrical work

"The team were fantastic. All work carried out to the higher and standard. The team turned up on time and were very helpful and trustworthy. I can not recommend them highly enough 10/10 A+++ !
Well done M and M
Dunlee!"

Team:
Scott Rebecca

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Customer Reviews
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